process improvement manager analyst in portsmouth new hampshire resume william hartin

William F. Hartin Seabrook, NH 03874

(603) 474-8678 williamhartin@yahoo.com https://www.linkedin.com/in/william-hartin-9539903a

Operations Process Improvement Manager Highly Skilled in Cost Reduction and Identifying Business Efficiencies

Analytical and proactive business process manager with a successful 15+ years of driving operational

improvements while reducing costs and boosting business profitability. Highly knowledgeable about

leveraging new standards to improve production and regulatory compliance. Possesses a unique ability

to understand complex business environments in order to develop measurable and comprehensive

process improvements. Has deep knowledge of industrial business environments.

CORE COMPETENCIES

Lean Manufacturing Engineering Operation Process Improvement

Regulatory Compliance Standards Creation Cost Reduction Resource Management Leadership

Business Analysis ROI Calculation Negotiation Team Collaboration Quality Control Operations

Reporting Training Material Development

EXPERIENCES AND ACHIEVEMENTS

NSTAR ELECTRIC & GAS CORPORATION, Westwood, MA 2000 – 2015

Project Manager, Operations Redesign – 2006 - 2015

Oversaw the documentation of all functional requirements, while monitoring and analyzing strategic

business functions for process improvement.

Saved the company 50 percent in equipment maintenance expense through effective

negotiations.

Ensured the company understood the value and ROI that could be derived from equipment

purchases and application upgrades.

Played an integral role in the consolidation of facilities by 46 locations after closing a major

acquisition.

Identified and implemented engineering process efficiencies.

Collaborated with supervisors to improve field safety and resource utilization.

Reduced costs of transferring resources between locations without incurring premium pricing.

Performance Management Consultant 2001 –2006

Drove the execution of a Workforce Utilization Assessment geared towards improving electric field

operations.

Improved organizational performance by developing a strategic annual work plan for Gas

operations.

Ensured the company retained a positive regulatory compliance record.

Protected the company’s reputation for quality by providing operational reporting to senior

management.

Manager, Training & Performance 2000 –2001

Led the company’s gas operations in collaboration with external legal counsel to develop he “Operator

Qualification Title 49 Code of Federal Regulations Part 192 Subpart N” scope and interpretation.

Developed a training framework to ensure consistent employee operation and adherence to new

standards.

Effectively captured field performance data to record compliance to new standards.

KALWAL CORPORATION, Manchester, NH 1999 – 2000

2nd Shift Manufacturing Manager

Saved the company money by eliminating 45% of production rework and by increasing output by 15%

by implementing a cellular production method.

WILLIAM F. HARTIN Resume, Page 2

PARISELLA, VINCELLI AND ASSOCIATES, Montreal, Quebec 1996 – 1999

Project Chief (Management Consultant)

Drove exceptional cost efficiencies for a two-plant consumer packaged goods business.

Accomplished $2M in cost savings by streamlining production, maintenance, quality and

warehouse operations for a soft drink company.

Saved a major Gas service provider $8M is operational efficiency savings by implementing

strategic productivity enhancements.

Improved the profitability of a major U.S. steel manufacturer by restructuring project

management and engineering processes.

EDUCATION

Bachelor of Science, Marketing/Management, Northeastern University, Boston, MA

Certifications: Project Management, Process Improvement, Value Stream Process Mapping from Worcester

Polytechnic Institute