ppt pengantar bisnis [tm3] - mercu buana university · pdf filemodul ke: fakultas program...

Modul ke:

Fakultas

Program Studi

Ekonomi & Bisnis

S1 Manajemen

Lukertina Sihombing, S.Kom, M.M

Pengantar Bisnis

Etika Bisnis dan Tanggung Jawab Sosial

Business Ethical & Social Responsibility

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Business Ethics and Social 

Responsibilit

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Business Ethics and Social

Responsibility

Business Decisions

Value of Firm

Firm’s Earnings

Responsible Production PracticesResponsible Sales PracticesEnsurering Responsibility toward CustomersRole of ConsumerismRole of the Government

Factors influencing the implementation of business ethics

Stages of Moral and Ethical Development

Minimum Requirement for Ethic Compliance

Formal Codes of Ethic

Responsibility to Customers Responsibility to Employees Responsibility to StockholdersResponsibility to CreditorsResponsibility to EnvironmentResponsibility to Community

Responsibility to Customers

Establish a Code of ResponsibilitiesMonitor ComplaintsObtain and Utilize Customer Feedback

Responsibility to Employees

Employee SafetyProper Treatment by Other EmployeesEqual OpportunityEnsuring Responsibility toward EmployeesConflict with Employee LayoffsSatisfying Employees

Common Business Ethical Challenges

Responsibility to Stockholders

Firms Ensure ResponsibilityConflicts in the Efforts to Ensure ResponsibilityStockholders Ensure ResponsibilityConflict with Excessive Executive Compensation

Responsibility to Environment

Air PollutionLand Pollution Conflict with Environmental Responsibility

Structure of an Ethical Environment

Ethical Leadership

Ethical Action

Ethical Education

Ethical Awareness

Terima KasihLukertina Sihombing, S.Kom, M.M