ppc beyond adwords

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President of Protea Digital, Steven Kent, presented "PPC Beyond Adwords" at Search Exchange 2013 in Charlotte, NC. Flip through to learn about why Google may not be all it is cracked up to be, and some alternatives to Adwords.

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Steven Kent | Director | Protea Digital

www.proteadigital.com

Search Exchange

29 July 2013

PPC Beyond Adwords

Overview

Google, Online Adverting Market and User Interests

Current Alternatives

Mobile

Ten Tips

Q&A

2

Protea Digital

Founded 2009

Based in Chapel Hill, N.C.

Digital Marketing for Medium-Sized Businesses

Mainly PPC, also social and content development

Clients in ecommerce, software, finance, education and non-profit

3

Why is Search So Key?

“What are you searching for?”

4

The power of intent:

It works.

Biggest problem: Rising Costs

Why?

More competition.

Great for Google, but not for small and medium-sized

businesses

5

What is the most expensive keyword?

Guess…

6

5 most expensive words in Adwords

1. Insurance

2. Loans

3. Mortgage

4. Attorney

5. Credit

Source: http://www.wordstream.com/articles/most-expensive-keywords

7

Is it a monopoly?

Percentage of Search in the United States

66%

Source: http://searchenginewatch.com/article/2275863/Google-Bing-Both-Win-More-Search-Market-Share

8

The Network Effect

The audience continues to

be there because Google

continue to invest.

Other search engines don’t

have the revenue to buy the

technology or the brand.

You buy ads on Google

because that’s where the

audience is.

9

Interests of Google v. Advertisers

However:

SMBs are the enterprises of

the future -

So, is Google ‘eating its own

young’?

Like any business, make as much revenue as possible.

But, they have the monopoly power to do so.

> This means: they can charge as much as possible.

So CPC has risen. This is fine for enterprise…

But what about SMBs? (92% spend less than $10k p.m.)

Crowded out

10

User-unfriendly behavior?

Revenue first means….

Revenue before user

experience

e.g. Keyword creep

11

97% of

Google

revenue

is

Adwords

Case Study: Keyword Creep

Client:

Online fair-trade clothes retailer

Broad match is defined by Google as:

” a keyword trigger to show whenever someone searches for that phrase…or

related searches, and other relevant variations”

Keyword:

fair trade clothing

Keyword Stream

Examples:

clothing show nyc

ethical shoes

popel tree

free trade clothing

12

Case Study: Enhanced Campaigns

Are enhanced campaigns just a way to raise revenue?

Client Example:

luxury sheet ecommerce only retailer.

Did costs go up?

13

Case Study: Enhanced Campaigns

No difference in before vs.

after enhanced campaign

cost.

14

Controversial – other examples

Broader and broader matching

Lots of low quality sites in GDN

Enhanced Campaigns

Starting to have own content (e.g.

calculator, weather, timer)

Google + results above Twitter

Privacy – cookies etc

15

You’re not all bad, Google….

Large market made accessible

Technology is amazing

They do innovate

16

What do to?

Better run campaigns

Go beyond using Bing and Facebook

Search “v1.9” – retargeting, ad exchanges

Test, Test, Test (real estate has location, we have testing)

Integrate with other channels – social (e.g. Facebook Ads) and content (e.g. push users to an article or

whitepaper)

17

PPC Alternatives

Other Search Engines

Social Networking

Search v1.9

18

Leading Other Search Engine: Bing

Working on it:

Estimated $5 billion per year

Ballmer: “I’m going to [explicative] kill Google”

Qi Lu – “Sleep is for the lazy”

DuckDuckGo.com

18% - June 2013

15% - 2012

14% - 2011

Source: http://beta.fool.com/robertbaillieul/2013/07/25/why-bing-will-keep-gaining-market-share/41112/

19

A dark horse:

20

“We believe the odds of __________

developing a search engine in the next

five years are 70%”

-Leading industry analyst, Gene Munster of Piper Jaffray

Apple

21

Social Networks: Case Study FB

21%

of client revenue comes from Facebook

22

Speaking of Facebook

20% of divorce fillings in the U.S. now contain the word ‘Facebook’

Source: http://abcnews.go.com/Technology/facebook-relationship-status/story?id=16406245#.UCR5yGyoGic

23

PPC Ads - Not Search….Yet

Facebook

Search ‘social graph’

They’ve said ‘not web search’…

Assertion: But surely they want the web

to be Facebook + your friend’s

preferences.

24

PPC Ads - Not Search….Yet

Twitter

You can now advertise by search

keyword

Twitter retargeting just been made

available

25

Speaking of Twitter – Most Retweeted

26

Justin Bieber ?

President Obama

or

Speaking of Twitter – Most Retweeted

27

Social Signals Layer

Social Signals – what do my friends think is the most relevant

answer to my search?

User intent

Web Results

28

Convergence

The future

Follow friends on Google

Searching on Facebook

‘Search Engine’ -> Both Search and social <- ‘Social Network’

29

Google

Facebook

Walled Gardens – The Four Horseman

Facebook

30

Google

Apple

Amazon

PPC v1.9

Display Retargeting

e.g.

31

Search Retargeting

e.g.

PPC v1.9 – Trading intent information

Real-Time-Bidding Ad Exchanges

32

Almost like a stock exchange for buyer intention.

The Mobile Monetization Challenge

Simply that the screen is

smaller.

So people are harder to

advertise to .

Some say the solution is

‘native advertising’

i.e. ads that are the

‘same’ as content

E.g. Buzzfeed

Ads are same look and

feel as editorial content

33

P.S. Mobile is a second device

34

Top Ten Tips from the Trenches

6. Use content on your site and

PPC together

7. Landing pages matter (where

ever visitors come come from)

8. Use native advertising

9. Use PLAs

10. Remember conversions, not

just clicks

1. Improve your Adwords with daily management (don’t ‘spray and pray’)

2. Test, Test, Test

3. Retargeting everywhere (eg. FBX)

4. Google has search retargeting

5. Mobile is not for everyone, and that is ok (though especially good for local)

35

Q & A - Thank you

Feel free to contact me:

Steven Kent – spkent@proteadigital.com

www.stevenkent.co

Twitter - @stevekent21

www.proteadigital.com/resources

36

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