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ENGLISH BUSINESS

COURSE

Col·legi Sant Miquel dels Sants

2n Batxillerat

KEY TOPICS OF THE COURSE

COMPANY

PUBLISHING HOUSE

MARKETING AND ADVERTISING

OTHERS

Company departments: job tasks.

Talking to coworkers.

Talking to the boss:difficult work situations/reviewing a performance.

Talking to subordinates: delegating.

Job interviews: CV, cover letters, letters of reference.

Company policies.

Negotiating job conditions. Asking for a pay rise.

COMPANY TALK

Telephone appointments.

The switchboard.

Telephone connections.

Telephone messages.

ON THE TELEPHONE

E-mails. Structure. Uses.

Business letters.

Planning a business letter: structure; words and expressions.

Writing tips.

BUSINESS CORRESPONDENCE.

OPERATIONS.

Setting the agenda.

Agreeing and disagreeing.

Interrupting.

Note-taking.

SALES.

NEGOTIATIONS. MEETINGS

Resolution of conflicts.

Dealing with difficult clients.

Small talks.B2B.

Financial statements.

Bank services. Lending and borrowing.

Bank documents.

Financing business ventures. BANKING AND

FINANCE

Applying for a loan.

Types of bonds.

The stock market. Trading shares.

Packing list.

Commercial invoice.

Describing a process and the required documentation:

INTERNATIONAL TRADE

Proforma invoice.

Multinational corporations.

Ways of transport. The incoterms.

Purchase orders.

Forwarder’s Certificate of Receipt.

Single Customs Declaration.

Certificate of origin.

Bill of Lading. Payment terms. Letters of credit.

Leisure time on business travels.

Railway and car travel.

Airport procedures. At the hotel.

Business socializing.

BUSINESS TRAVELS

Macroeconomics and indicators.

The trade cycle of booms and slumps.

Microeconomics and economic factors.

Basic economic terms. Supply and Demand.

ECONOMICS

Graphs. Describing change.

THE STOCK EXCHANGE MARKET:

The main concepts: shares, bonds, stockholders, dividends, bull/bear market, etc.

How the market works

THE CURRENT ECONOMIC CRISIS: causes and consecuences.

Inside Story

MARKETING AND ADVERTISING

Finding the customer

Planning a marketing strategy

Creating ads

Marketing tools

Presenting your public face

Marketing through trade fairs

The R&D department: encouraging innovation.

Risks and costs of innovations.

Brainstorming sessions.

INNOVATION

Venue: where am I giving the presentation?

Time and lenght.

Visual aids.

Signposting.

Presentation skills.

Objective.

Audience.

PRESENTATIONS

Contents.

Rehearsal.

Dealing with nerves.

Body language.

Voice quality and delivery.

Equipment.Structure.

PUBLISHING HOUSE

TRANSLATIONS: You will work on texts we may find in the professional world (legal, scientific,

technological texts, etc).

PROOFREADINGS: You will proofread some

texts and translations.

INTERPRETATIONS: We will talk about simultaneous and consecutive interpretation and we will do some practises.

PROFESSIONALS

- LAWYERS.

- BUSINESS PEOPLE: from the CEO to the receptionist.

- PUBLIC RELATIONS (PR).

- JOURNALISTS.

- DOCTORS.

- TRANSLATORS/INTERPRETERS (...)

Videos (simulations, interviews to professionals, etc.)

Projected exercises from business CDs.

Listenings (simulations, radio programs, news, etc.)

Written exercises and computer activities.

METHODS.

Simulations.

HERE WE GO !!!

BUSINESS ENGLISH COURSECol·legi Sant Miquel dels Sants. 2n Batxillerat