podcasting environment nov 2008

March 2008Go Niche

Go Niche November 2008

John Bluejlblue@TruffleMedia.com317.450.1958

Aaron Gilbertieagilbertie@TruffleMedia.com317.690.7097

November 2008Go Niche

We do what?

SwineCast ???? INTakeMag

Message

Message recall survey

SwineCast ecosystem

Yeah, and we do the same for

Media environment 10 years ago

•TV, Radio, Print

•Yesterday's media was structured around other people deciding what, when, how, and where media was consumed.

Today’s media and communications environment

•On demand cable TV, satellite TV, satellite radio, streaming audio via the internet, web sites, Google, Yahoo, Tivo, Podcasting, social tools.

•These are some of the media sources relevant to our customers.

•Today's media is about enabling the consumer to choose what, when, how, and where media will be consumed.

•The new focus is personal controlled media consumption, like podcasting.

•These media provide direct connections between the creator and audience.

Create your own stuff and immediately share it!

Ag print, radio, TV still traditional…

Follow the money

How many of you belong to a social network?

What is a social network?

The Truffle show series building community

Delivering focused video content

Being on site talking with people

Blogs from experts

Providing community updates

Future?

Sample niche podcasts•FFA Podcast• http://www.ffa.org/ffashow/

•A podcast for the FFA.

Sample niche podcasts•Johns Hopkins Medicine Weekly Health News• http://www.hopkinsmedicine.org/mediaII/Podcastsinstructions.html

•A podcast discussing the week’s medical news.

Sample niche podcasts•As Seen From Here• http://www.asseenfromhere.com/

•A medical CME podcast for ophthalmologists.

Sample niche podcasts•EMS Live• http://www.emslive.com/

•A training and community development podcast for emergency medical technicians.

Sample niche podcasts•Marketing over coffee• http://www.marketingovercoffee.com/

•Weekly quick hit by those on the ground around social media, blogging, marketing, podcasting, advertising, un-conferences

Trouble spots

•Gaps in knowledge on translating technology to practical use.

•Technology can sometimes get in the way!

•Age gaps in understanding culture of the tools.

•Building community is really about people;

technology can help but by itself it will not do anything.

Walk away points

•Media consumption has changed. It is personalized and control is in your hands.

•Fastest growing media of this type is podcasting (video and audio).

•Podcasting is active in healthcare, technology, pop culture, business to business, and education.

•It makes sense to drive learning to understand relevancy to us and to our customers.

Questions?

Contact Truffle Media Networks

John Bluejlblue@TruffleMedia.com317.450.1958

Aaron Gilbertieagilbertie@TruffleMedia.com317.690.7097

Sample broad podcasts

•The M Show•http://www.themshow.com/

•A simple 10 min news, business, and entertainment show.

What is Podcasting?

•Podcasting lets people subscribe to audio content, just like you can subscribe to a magazine or a newspaper.

•Listen to podcast shows when you want, where you want, and how you want.

•Podcasting allows you to detach content once imprisoned on your computer so you can take it with you wherever you go.

•The delivery device is a portable media player like an iPod, iRiver, or cell phones like Motorola RAZR or iPhone. You can also listen on your desktop or laptop computer.

•Example podcasts include PodSafe Music Network, The Conversations Network, or As Seen From Here.

PodShow’s PodSafe Music Network• http://music.podshow.com/

•Provides artists control of their music distribution and provides listeners choice.

The Conversations Network• http://www.conversationsnetwork.org/

•Provides an outlet for scores of educational, inspirational and entertaining conference sessions, lectures and other spoken-word presentations that are normally lost.

Isn’t this just delivery of sound files via the web?

No…This is about delivery of information to consumers of media when they want it.

Just enoughJust in timeJust about anywhereJust for me

Think of your portable media player as having a set of subscriptions that are checked regularly for updates, ready to go where you want to go, and you listen when you want to listen.

Why should we care?

Podcasting is growing as a media source.

•Aug 2004 had less than 100 podcast shows available.•Aug 2005 had more than 20,000 shows available.•Mar 2007 has more than 98,425 shows available•Oct 2007 has more than 153,674 audio and video shows

Podcast listening adoption is growing.

•Aug 2004 had less than 10,000 consumers.•Aug 2005 had more than 10,000,000 consumers.•Listeners expected to grow to 60 million by 2010.

Why should we care? (cont)

•Podcast feed creator, FeedBurner, lists over 100,000 podcast feed (including video).

•Every major and minor media channel has a podcast. The ground swell is happening.

•AOL, Google, Apple have built infrastructure to make access to podcasts easy.

•Major companies are using podcasting to communicate a message include J&J, Disney, Volkswagen, Volvo, Eli Lilly and Company, General Mills and Nestle Purina.

•Independent story tellers are sharing their stories thru non-main stream channels.

Podcasting guidepostsWhat are some guide posts that will tell me podcasting is right for us for that customer interaction?

•Podcasting is not about 30 or 60 second advertising.

•Podcasting should be authentic, conversational, and not overproduced.

•There a target audience that has an interest in your content because they can't get it anywhere else, particularly from mainstream media.

•Customer have time to listen, are starved for time, need to consolidate activities.

Podcasting over other mediaWhy look at podcasting over the other media sources?

•Low barrier to entry

•We can provide information that is not available through any other media source.

•Podcasting offers media delivery that is subscription like, requiring no further action after the subscription is created.

March 2008Go Niche

SwineCast: The opportunity to connect to customersJust enoughJust in timeJust about anywhereJust for me

Detailed podcast experience example

SwineCast: Initially, why are we doing this?Situation: The current message delivery channels in Eli Lilly’s Elanco Animal Health, based upon feedback from their customers, is not ineffective, not usable, not conversational, not deep, not remembered.

Hypothesis: Audio channel delivery of Elanco messages will improve recall over traditional current channels of sales reps, print, or web. Additionally, an audio channel delivered as a podcast will provide a conversational channel with customers. Finally, the target audience for SwineCast have drive time available to listen.

This concept and prototype development is to learn about the audio channel and discover if it is a better channel for message recall.

Additionally, this prototype will help identify other opportunities in which to use portable audio (i.e.; podcasting).

SwineCast: Why are we doing this? (cont)

•Hypothesis measurement tool: The message recall survey will run twice on about 200 Elanco customers who have agreed to participate in the survey. The first survey will ask questions to measure message recall from the sources 1) sales force, 2) print, 3) web site.

•The second survey will ask questions to measure message recall from the sources 1) sales force, 2) print, 3) web site, 4) SwineCast.

SwineCast expanded to connect in multiple ways

We engage the audience via

•Audio

•Video (Blip.TV, YouTube)

•Blogs

•Email

•In person

•On the phone

The audience is very narrow

How many people in the USA would be interested in the swine industry?

podcasting environment nov 2008

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