peter andrews forgingthefuture@gmail.com (open) innovation in a knowledge economy

Peter Andrewsforgingthefuture@gmail.com

(Open) Innovation in a Knowledge Economy

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First-of-a-Kind (FOAK) Program

Experimental technology-based solutions engagements

Testing IBM Research innovations on client business problems

One year, clear commitments

From Mary Jo Frederich IBM Corp

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Data Center Thermal Mapping•Determines optimal space & energy usage

•10% overall data center power saved•Global Technology Services and Systems & Technology Group

offerings•Employed in IBM data centers

Project Examples

High Performance Stream Processing Platform• New paradigm for financial services processing

• Ingests financial market data at 21 today's rates • Software Group System S offering (InfoSphere)

• Broad applicability government, healthcare, etc.

Model Driven Business Transformation for Retail•Automated forecast planning process•Estimated 20% productivity increase

•Business Entity Lifecycle Analysis tool for Global Business Services

•Leveraged in IBM IT Delivery offerings

From Mary Jo Frederich IBM Corp

... and 100s of others

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How FOAK Works

SolutionOwner

SolutionOwner

Portfolio Mgr

SolutionOwner

SolutionOwner

FOAK Board

Solution Boards

Proposal Sponsorship & Submission

Monitoring & Tracking

•Research (3)•Sales &Distribution (3)

•GBS (1)•GTS (1)•SWG (1)•STG (1)

•Corporate Strategy (1)

Research Relationship

Manager

Research Labs

Ideas

Industry Sales Teams

Ideas

From Mary Jo Frederich IBM Corp

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Deliverables The know-how to improve a

business process or solve a problem

Software components, methodologies and tools

Positive press

From Mary Jo Frederich IBM Corp

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The FOAK Experience

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Key Lessons from FOAK

Ensure all have “skin in the game”

Set expectations early and clearly

Engage commercialization owners early and keep them engaged

Balance process with creativity

Manage exceptions to maintain program integrity

From Mary Jo Frederich IBM Corp

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Innovation Discovery Approaches

Choose “full partner” clients

Create the right experience

Do the pre-work

Get the right participants

Spice with subject matter experts

Don’t be perfect

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The Future: Toward More Open Innovation

Talent attacks opportunity (Hollywood model), if...

Richness of Interactions

Credentialing and Authenticity

Fairness

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Want to Find Out More? Innovation Passport: The IBM First-of-

a-Kind Journey From Research to Reality

FOAK Web Site

http://www.ibm.com/research/FOAK

Peter Andrews forgingthefuture@gmail.com

Innovation Passport Blog

http://innovationpassport.blogspot.com/

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From Mary Jo Frederich IBM Corp