performance management - airtel

PERFORMANCE MANAGEMENT SYSTEM-

BHARTI AIRTEL

Presented by

Group-9

Saumitra Pandey

Saurabh Gupta

Manu Soni

Shashank Singh

INTRODUCTION Flagship Company- Bharti enterprises. Structured into three individual strategic

business units (SBU’s)Mobile ServicesAirtel Telemedia Services Enterprise Services

Largest Player in the Mobile Segment. Customer base: 23-Telecom Circles of

the Country Unified Brand "Airtel".

EMPLOYEES AT BHARTI AIRTEL Employee Friendly HR policies. ‘Mantra’ for Employee Delight

PeoplePridePassionProcessesPerformance

Follows “Open Door Policy”. Flexible Compensation Structure. Performance Linked Incentive (PLI) Schemes:

KRAs Individual Performance

CORPORATE SOCIAL RESPONSIBILITY CSR -way of life.

Encourages Employees: Take Decisions. Design Business-linked Processes

Embedded in ‘Corporate Values’:Be Responsive to Needs of Customers.Trust and Respect Employees.Continuously Improve Services.Be Transparent and Sensitive in Dealings.

ORGANIZATIONAL STRUCTURE

WHY AIRTEL??? Popular Brand

Easy Access to Information

Fascination towards Telecom

PMS @ AIRTEL

PMS @ AIRTEL Employees Involvement Planning Employees' Performance

Elements.Standards.

Performance Elements and StandardsMeasurable.Understandable.Verifiable.Equitable.Achievable.

PMS @ AIRTEL Employees Accountability-Work

Assignments or Responsibilities. Performance Plans are Flexible.

PMS @ AIRTEL

Assignments and Projects are Monitored Continually.

Methods:Conducting Progress Reviews.Ongoing Monitoring.

PMS @ AIRTEL

Training.

Giving Assignments that Introduce New Skills or Higher Levels of Responsibility.

Improving Work Processes.

Other Methods.

PMS @ AIRTEL Rating-Evaluating Employee or Group

Performance.

Rating of record-According to Procedures. Based on KSA’s decided 360*/ 270*/ 180*

Impact on Various Personnel Actions Promotions. Pay increases. Reduction in Force.

PMS @ AIRTEL Good Performance is Recognized. Recognition: ongoing and part of day-to-

day experience. Awards:

Cash.Day off.Other Non-monetary Items.

Suggestions are also Rewarded.

PMS IN THEORY•Prerequisites

•Performance Planning

•Performance Execution

•Performance Assessment

•Performance Review

•Performance Renewal & Recontracting

COMPARISON

In Theory AIRTELPrerequisites Planning

Performance Planning Planning

Performance Execution Monitoring

Performance Assessment Monitoring & Developing

Performance Review Rating & Rewards

Performance Renewal & Recontracting

Planning

AWARDS

The Gallup Great Workplace Award (Two years in Row-2008 & 2009)

Best Employer Award

ANY QUESTIONS???