partnerday 2019 horsens statsfængsel - robert bosch gmbh
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
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Horsens StatsfængselPartnerDay 2019
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Rexroth
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Rexroth – WE MOVE. YOU WIN.
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9 Forretningsområder
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Rexroth – WE MOVE. YOU WIN.
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Organisation (Sales Units vs. Business Units)
Europe North (UK, NL, BE, FI, NO, SE, DK)Europe MiddleEurope SouthEurope EastNorth AmericaSouth AmericaIndiaSouth East AsiaAfricaASEAN (Singapore, Korea, Vietnam Australian New Zealand,,.,)
Lineær Teknik (LT)Montage Teknik (AT)Automation & Elektrificering (AE)Store Hydrauliske Drev (LHD)Store Projekter (LP)Industri Hydraulik (IH)Kompakt Hydraulik (CH)Mobil Hydraulik (MH)Mobile Komponenter & Tilbehør (MO)
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Many technologies. One right solutionBosch Rexroth – WE MOVE. YOU WIN.
No one can match our portfolio
Linear Motion Technology
Tightening and Joining Technology
IndustrialHydraulics
GearboxTechnology
AssemblyTechnology
MobileHydraulics
Resistor Welding Technology
Electrical Drive and Control Technology
Moulding and Casting Technology
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Rexroth – WE MOVE. YOU WIN.
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To be Global, we go local
Global expertise
5continents
works on research and development
Sales and service network throughout
80countries
Solve unique
challenges in local markets
Internationalproject
management
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
We move to
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Certified Excellence
Partner & Distribution Danmark
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
= Factory Automation= Industrial Hydraulics=Mobile Applications
Partner Management Certified ExcellenceI dag oktober 2019
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management Certified ExcellenceI dag og i fremtiden…2024?
= Factory Automation= Industrial Hydraulics=Mobile Applications
102-3 nye Partners frem til 2024
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partnere 2019
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified Excellence
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Fremtidig omsætning med Rexroth Partners
71,2 MDKK2018
Partners
61 MDKK2018
eShop & EDI
107 MDKK2024
(≈ 7% pr. år)Partners
Ekstra Partners 2-3 stk2018 2024
Partners
83 MDKK2024
(≈ 5% pr. år)eShop & EDI
+29,8 %2017 2018
eShop & EDI
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified Excellence
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Trends…
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Rexroth – WE MOVE. YOU WIN.Transforming Mobile Machines
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Rexroth – WE MOVE. YOU WIN.Connected Hydraulics
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Bosch Rexroth – WE MOVE. YOU WIN.Factory of the Future
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Introduction Strategy 2018 - 2024Koncern tiltag siden 2017
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified Excellence
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Hvad omhandler konceptet ? Konceptet Certified Excellence (CE) er et internationalt program for Partner Management hos Bosch Rexroth.
En Certified Excellence partner leverer de bedste tilbud og tjenester til vores kunder og ses som en integreret del af “ONE Rexroth Sales” over hele verden.
Vi definerer niveauet for kompetence og tilgængelighed af produkter samt tilbud fra vores kvalificerede partnere for at hjælpe vores kunder på en professionel måde. CE-programmet sikrer, at kundens behov er i fokus, og at de får den bedst mulige service og support.
CE Partner certificering er et stempel på kompetent og pålidelig service.
For fuldt ud at frigøre markedets potentiale vil vi - vores Rexroth salgsorganisation og CE Partner - fungere som et team for at imødekomme vores kunders behov og øge vores salg
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceHvad ønsker vi?
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Vi vil tilbyde et Globalt Sales Network med et stærkt og kompetent teknisk support, markeds information og markeds data.
Tilbyde højt tekniske produkter, viden og første klasses rådgivning.Tilgængelighed af produkter og servises. Let at handle med.
Partners
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified Excellence
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Partner typerDer kommer til at være 4 partnertyper.
Partner kan blive klassificeret som: CE Solution Partner CE Distribution Partner CE Service Partner CE Training Partner
Partner kan blive certificeret som: Industrihydraulik Lineærteknik Mobilhydraulik Montageteknik Kompakthydraulik Electric Drive & Control
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceNy Partnertype - Solution
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CE-Solution Partners tilbyder en højt kvalificeret udvidelse af Bosch Rexroth og dens teknologier. De er ikke kun certificerede tekniske eksperter til anvendelse af en række Bosch Rexroth-teknologier, de leverer også dybtgående procesviden med fremragende teknik.
Når vi spænder over design, softwarekodning, montering og idriftsættelse, realiserer vores CE-Solution Partners passionerede systemer og undersystemer, der opfylder de mest krævende ydelseskrav.Omfattende træning og kvalifikation på Bosch Rexrothprodukter og applikationer gør det muligt for vores CE-partnere at bruge denne dybe viden til alle løsninger, de tilbyder.
Alle CE-partnere til løsninger er klar til at tilbyde kompetent rådgivning og eftersalgssupport til Rexroth-produkter. Når det kommer til Industry 4.0 og “internet of things”, er de, de certificerede og kompetente eksperter til en perfekt løsning.
Solu
tion
Partn
er
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceNy Partnertype - Distribution
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CE-distributionspartnere leverer pålideligt. De er eksperter i logistik og lagerhåndtering, hvilket muliggør hurtig, glat og effektiv materialestrøm fra lager til forsendelse.
Vores CE-distributionspartnere leverer ikke kun de bedste i Bosch Rexroth-produkter og -teknologi, de leverer også certificeret ekspertise inden for "anvendelse af Bosch Rexroth" for at tilbyde produktmontering og installationsløsninger.
Endelig leverer CE-distributionspartnere viden til at vælge, anvende og vedligeholde Bosch Rexroth produkter og teknologier, som leverer kundetilfredshed.
Dis
triu
tion
Partn
er
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceNy Partnertype - Træning
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CE-Service Partners er verdensomspændende eksperter, der leverer kompetent rådgivning og eftersalgssupport til Bosch Rexroth-produkter og -løsninger. Udover Bosch Rexrothskvalificerede ekspertise leverer de erfarne reservedels support og produktreparationstjenester.
Derudover tilbyder CE Service Partners en omfattende vifte af tjenester, herunder field service, eftermontering, reperationer, systemoptimering og produktivitetsforbedrende muligheder, der integrerer tilstandsovervågning med forudgående / forebyggende vedligeholdelse.
Disse muligheder kombineret med integrationen af avanceret Bosch Rexroth-teknologi sikrer pålideligt, energieffektivt, højtydende udstyr med maksimal udvidet service og uden overdreven investering
Serv
ice
Partn
er
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceNy Partnertype - Service
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CE-Training Partners er certificerede og licens partnere i Bosch Rexroth.
De er de eneste partnere, der er berettigede til at give licens baseret uddannelse og udstede et autoriseret Bosch Rexroth-certifikat.
Desuden er de, de eneste partnere, der er autoriseret til at kvalificere undervisere til Bosch Rexroth-licens træning.Derudover er CE-Training Partners kvalificerede til at levere specifikke træninger for produkter og teknologier fra Bosch Rexroth, der altid er ajour med den højeste teknologiske standard
Trai
ning
Partn
er
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceTidsplan - Global
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Partner Management | Certified Excellence
Today
Roll Out SU/CU: Evaluation & Certification of Partners
ImplementationPartner Finder (Locator Rexroth Website)
2019 2020
Partner Management Tool- Ready for use -
Handover ceremonies of certificates to partners by SU/CU
Continuous Tool development
Certification of partners is an ongoing process. Initial certifications should be completed until end of 2019.New contracting will be done according achievement of certification.
Communication Concept, materials, contact, Locator
CRM-Partner Concept
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceTidsplan - Danmark
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Partner Management | Certified Excellence
Today
Roll Out Certified Excellence: Evaluering & Certificering af Partners
2019 2020
Informere kunder og overføre dem
til Partners
Overrækkelses ceremoni af Certifikat til partners
Evaluering af kunde data og Partners
Certificering af partnere er en løbende proces.De oprindelige certificeringer skal være afsluttet indtil udgangen af 2019.Ny kontrakter vil blive udført efter opnåelse af certificering
Kommunikere konceptet til Partnerne
CRM-Partner Concept
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified Excellence
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
ISM 2019 - Partner Management
Internal | DC/SLX1 | 01/02/2019© Bosch Rexroth AG 2018. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
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PARTNER MANAGEMENT TOOL
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellencePartner Management Tool – Evaluering af Partners
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Kom
pete
nce
krite
rier
Evaluering & resultat
Partner typer
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellencePartner Management Tool – Evaluering af Partners
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
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myRexroth
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceHvad er formålet med myRexroth?
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Customers Bosch Rexroth Associates
Partners
myRexrothEn integreret platform til hurtig, pålidelig og sikker kommunikation, samarbejde og transaktion
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceKonceptet og fordele
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Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceHvad er formålet med myRexroth?
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DC-IA Extranet
DCEM ExtranetHägglunds Extranet
eShop/order information - 2019
Portal rooms - 2018
Wikis / Forums – t.b.d.
Service Tickets
myRexroth
myRexroth erstatter trin vis alle
andre kanaler for salgspartner-
kommunikation og integrerer jeres
indhold og funktioner..
M&S Newsletters, Notifications - 2018
DC-MH Extranet – 2018
Automation Platform – 2018
iBase – 2018
myR content via eCatalog – 2018
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceHvad kan jeg feks. finde….
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Du kan finde salgspakker, leveringstider og
prislister i afsnittet ”Work" ved at vælge
medietype (f.eks. "Salgspakke").
Når det bruges i kombination med en
produktgruppe, eller når du indtaster
produktnavnet som et søgeudtryk, finder du, hvad
du har brug for meget hurtigere end før.
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceHvad kan jeg mere se?
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Salgspakker giver dig en kompakt og oversigtover alle de oplysninger, der er relevante for en produktgruppe eller et produkt.
Produktgruppehierarki er det samme som ionline kataloget.
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceHvad med status på servicerapporter?
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Service tickets - du kan nu oprette og se enanmodning eller opgave direkte i myRexroth.
Du bliver således altid informeret om fremskridt for hver af de tickets, der erregistreret her.
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceEffektivitet takket være smart søgefunktion
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Multi søgning - myRexroth-søgemaskinensøger på alt partnerspecifikt indhold.
Alle oplysninger er forsynet med metadata. Dette gør det nemt at finde information ihenhold til produktgrupper, emner, områder, fil- eller medietyper og mange andreegenskaber
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified ExcellenceTo fully unlock the market potential we…
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We act as one teamto fulfill customer needs & boost growth
Per Nørgaar Rossen | 10/10/2019© Bosch Rexroth AG 2019. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.
Partner Management | Certified Excellence
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Let’s Go
Sammen med jer, vores PARTNER!
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