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Implementing E-Governance Using OECD Model (Modified) And Gartner Model (Modified) Upon
Agriculture of Bangladesh
Presented By
Saugata Bose
Objectives
Blue-print of implementing e-governance in Bangladesh
AGRICULTURE
MODIFIED OECD & GARTNER MODEL
E-GOVERNANCE
IMPLEMENTATION OF E-GOVERNANCE
E-GOVERNANCE
What is E-Governance E-Governance is the application of Information
and Communication Technology (ICT) for delivering Government Services, exchange of information, communication transactions, integration various stand-alone systems and services between Government and Citizens (G2C), Government and Business (G2B) as well as back office processes and interactions within the entire Government frame work.
What e-Governance is Not?
It is not about changing government processes and inter-agency or inter-personal relationships
It is not limited to computerization of government offices
It is not just about being able to type documents using computers
It does not put government security and confidentiality at risk
e-governance IN ACTION
Case Study1The pilot e-governance solution project undertaken by the Madhya Pradesh government in India using SCO Mobile Server enables electronic provisioning of services and access to government information using a cell phone over the cell carrier network.
e-governance IN ACTION
Case Study2Jagriti e-Sewa is a social enterprise that has pioneered the concept of development of ‘Rural Models of IT’.
e-governance IN ACTIONThe services available at Jagriti e-Sewa: Punjabi e-mails: sending and receipts Booking of travel seats: Rail reservation,
Buses to Delhi Airport Life Insurance policies Vehicle financing Money transfer Precision Agriculture: Input/produce linkages,
contract, organic farming, soil testing, fertilizer dose guidance
MODIFIED OECD & GARTNER MODEL
Gartner Model
A Theoretical Approach 3 Phases
InformationInteractionTransformation
Phase1: Information
Provided information which is publicly accessible in web.Wishes To
Disseminate
May Make Available Is Required To
Supply
Press notices
Advices
Geographical data
Demographic data
Economic data Information collected
Generated routinely
Value added services
Fertilizer information
Environmental
indicators
Personal data
BUT
What kind of
INFORMATION would be accessible for farmers?
i.e. Solution of various diseases of crops,
Which crop is suitable at time… …
i.e. Since when the collection of crops will conduct by government, … …i.e. Responsible Dealer information, Amount of fertilizer
available to him
i.e. Forecasting Weather
Phase2: Interaction
Public can interact with Government The use of electronic communications
tools speed up the internal government processes.
What should I do to recover
my harvest?
We are here to support
you.
Bangla SMS/
Counter/Respective Service Room Farmers
BUT
How could
INTERACTION would be happen?
Phase3: Transformation
One single point of contact for all services is the ultimate goal.
BUT
What destination
TRANSFORMATOIN will lead to?
Personalized Website
Farmers will access through personal
account and will get all services
Isn’t account already
created??????
PHONE NUMBER!!!!!!
!
Guidelines-Govt. Will Follow
Funding Strategy Policy on Front Ends Policy on Back Ends Planning
Human Resources Strategy
Proposed by
Thomas Riley and William Sheridan
Funding Strategy Public-Private Partnership (PPP) The concept of Public Private Partnership
(PPP) essentially arises out of considerations like, the imperative to provide infrastructure of high quality, shortage of public funds and above all, the profit motive driving high efficiencies and quality in the privately managed areas.
It’s otherwise called concession contracts, Joint Ventures, private finance initiative (PFI), partial privatization through partnering with strategic investor etc.
Policy on Front Ends Cell Phones SCO Mobile Server Linux OS
SCO Mobile Server, Linux OS
SO
The Ultimate
Infrastructure… …
Respective Service Room Subscribers
•2 million new users each month
•16 million subscribers
•Telecenters are around 100 villages
•500 are scheduled to be opened
Policy on Back Ends Defining the role of various stake holders
o Role of Governmento Role of Private Sectoro Role of NGO’so Role of Academia
The Right to Information entrusted to citizens and mechanism to support it
Policy for protection of Privacy of Citizens Safeguards Universal Access
Planning
Refers how to engage citizen with government successfully
guideline will lead us to the way to engage people with government
Organization for Economic Cooperation and Development
OECD Model
OECD Guidelines
GUIDING PRINCIPLES FOR SUCCESSFUL ONLINE ENGAGEMENT
Guideline Details
(1) start planning early duration, participants, preparatory info, format of acceptable inputs,… …
(2) demonstrate commitment
agree to publish information, explain utilization intentions
(3) guarantee personal data protection
assure and insure data security, data privacy,
(4) tailor your approach to fit your target group
select suitable participants, provide additional support when appropriate (disability, etc.)
OECD Guidelines (cont.)
Guideline Details
(5) integrate online engagement with traditional methods
public roundtables, dedicated web sites to provide multiple channels
(6) ensure online engagement using the telecom structure already built upon
use such complementary methods as public roundtables, focus groups, integrate private sectors
(7) test and adapt your tools
before launching ensure tools (software, questionnaires, etc.) actually work, and modify based on user suggestions
OECD Guidelines (cont.)Guideline Details
(8) promote your online engagement
use press conferences, advertising, links to websites, e-mails,
(9) analyze the results commit the wherewithal
(10) provide feedback publish results of the online engagement as soon as possible, spell out next steps,
(11) evaluate the engagement process and its impacts
do a "lessons learned" after the engagement process to assess
IMPLEMENTATION OF E-GOVERNANCE
IMPLEMENTATION STEPS Create Bangla portal Create Bangla database for access
data very frequently. Ensure voice SMS service for problem
solution. Communication between farmers and
back end should be very efficient that farmers can access data very easily by cell phone.
THANK YOU
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