palo alto downtown residential preferential parking (rpp...
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Palo Alto DowntownResidential Preferential Parking
(RPP) Program
How to Purchase Resident Parking Permits
RESIDENTS
Permits Are Available Online Only
• www.cityofpaloalto.org/parkingClick to go directly to permit sales
Click for program information
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Click if you have an account from earlier phases
Click if you’re new to the permit sales systemDowntown RPP ‐ Resident Parking Permit
Purchase Guide
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Enter email address that you used to set up account
Enter password you set up. Password includes at least one uppercase letter, one lowercase letter, and a special character
Forgot your password? Click here
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Click to get a Resident Parking Permit
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Click “Next”
Click for a larger map
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Click agreements then click “Next”
Select your free annual permit. Residents are eligible for one (1) free annual permit and up to three (3) additional for $50 each.
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Free Annual Resident Parking Permit Sticker
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Downtown RPP ‐ Resident Parking Permit Purchase Guide
Select one vehicle for the permit and click “Next”
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Select mailing address where you’d like to receive the permit. If not listed, click “Add”
Confirm mailing address and click “Next”
Downtown RPP ‐ Resident Parking Permit Purchase Guide
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If you want additional permits, click “Add Permits”
If done, click “Pay Now”
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Only one free Resident Parking Permit available. Select “$50.00 Resident Decal/Decals” for additional permits.
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Additional Annual Resident Parking Permit Stickers
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Downtown RPP ‐ Resident Parking Permit Purchase Guide
Select one vehicle for the permit and click “Next”
This purchase is for two resident decals: one free and one $50.Click “Pay Now” to finish.
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Downtown RPP ‐ Resident Parking Permit Purchase Guide
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Enter credit card information and click “Pay Now”
Confirm information and click Pay Now
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Click to print temporary permits
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Place Temporary Parking Permit on dashboard when parked on‐street.
Sticker will arrive by mail.
Park only in RPP areas with “Permits Exempt” language. Resident permits are valid in any Employee Parking Zone.
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Temporary Parking Permit
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Annual Resident Parking Permit Sticker
Adhere sticker to rear window or bumper on the driver’s side. Sticker must be adhered to vehicle to be valid.
Park only in RPP areas with “Permits Exempt” language. Resident permits are valid in any Employee Parking Zone.
Click here to select a visitor hangtag
Click agreements then click “Next”
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Annual Resident Parking Permit Hangtags
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Select one vehicle for the permit and click “Next”
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Annual Resident Parking Permit Hangtag
Place hangtag on rearview mirror so permit information is visible from outside vehicle
Click here to select a daily scratcher
Click agreements then click ‘Next’
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Daily Resident Parking Permit Hangtags
Daily parking scratchers are mailed only. No temporary permit is available to print.
Downtown RPP ‐ Resident Parking Permit Purchase Guide
Downtown RPP ‐ Resident Parking Permit Purchase Guide
When ready to use, fully scratch off the month and day and place permit on rearview mirror so date is visible from the outside. Vehicle must be parked in assigned Employee Parking Zone.
Daily Resident Parking Permit
Hangtag
Questions?
• Contact Customer Service– paloaltopermits@spplus.com– 650‐440‐8074
• Palo Alto City Hall, 250 Hamilton Street, Ground Floor from 8:00 a.m. to 5:30 p.m. Monday through Thursday and 8:00 a.m. to 4:30 p.m. on Fridays, except holidays.
Downtown RPP – Resident Parking Permit Purchase Guide
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