outsourcing facts from outsource2india

Outsourcing Factswww.outsource2india.com

The pioneers in outsourcing

Outsourcing started in 1970s, with specialized machinery being the oldest thing to be

outsourced.

Source: Business Week

The term Business Process Outsourcing (BPO), was

coined in 1989,

in a research report by Mark Hodges.

Source: Beep Tech

According to Peter Drucker, father of outsourcing:

“A company should be engaged only in the front room activities that are core to supporting its business. Back

room activities should be handed over to other companies, for whom these are front room activities.”

By 2008, India claimed 65% of all offshored IT work, and 43% of other BPO work.

Source: The Economist

By 2011, India’s share in the global outsourcing

industry reached 58%.

Source: Nasscom

India dominates the outsourcing scenario with a workforce of over

1,430,000,000 skilled personnel.

Source: Tasks EveryDay

Six out of ten leading cities for offshoring are Indian, according to “The Handbook of

Global Outsourcing and Offshoring”.

Source: The Economist

Top 5 outsourcing destinations in India are - Bangalore, Mumbai, Delhi (NCR), Chennai, and

Hyderabad.

Source: Tholons

Percentage of CFOs in USA who favored India for outsourcing in a 2012 survey is 24%.

Source: Statistic Brain

Labor cost is a

key driver for outsourcing, but costs in foreign countries are increasing compared to

the US.

Source: 2012 Survey from Duke’s Fuqua School of Business

Outsourcing will be a $483 billion global industry (approx.) in 2013.

Source: Plunkett Research

1 out of 2 businesses to outsource to a remote service provider by 2020.

Source: CloudProvider USA

And finally, there is the funny story about a man who outsourced his own job to China. For a fifth of his salary, he had a team in China doing all his work

while he enjoyed his time back home. Is that laziness or creativity, you decide!

Source: Plunkett Research

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