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© ORSYP 2013 • Confidential & Proprietary • page 1
Automate and Optimize the Performance of
Your Business Systems
© ORSYP 2013 • Confidential & Proprietary • page 2
About ORSYP
IT Ops Specialists
Software Solutions for On-Premise & the Cloud
Global Reach -- Local Service Endorsed by Leading Industry Analysts
Singular focus with 27 years experience Trusted by 1500 leading corporations 97% customer retention Industry’s only ‘Customer-First’ committed
resolution service guarantee
280 ITOM-certified staff across 10 regional centers
Multi-lingual 24x7 global support Technology centers: Paris, Boston,
Montreal, HK ORSYP Institute = IT Operations innovation
center
Workload Automation IT Performance Management WAN Optimization & Application-aware
Network Performance Monitoring
“Provides the most scalable & resilient architecture” (1)
“Offers reliable and easy-to-use products at a competitive price”(2)
“Unique peer-to-peer architecture is well-suited to large-scale implementations” (3)
(1) (2) (3)
© ORSYP 2013 • Confidential & Proprietary • page 3
Dollar Universe – Workload Automation
© ORSYP 2013 • Confidential & Proprietary • page 4
Workload Automation Pain Points*
76%
62%
25% 50% 75%0%
*Based on two year analysis of ORSYP’s new customers
42%
Lacking the firepower to capture Big Data and run the analytics your business needs to see?
48%
Want to leverage Cloud & virtualization when managing peak demands, such as end-of-quarter?
59%Under pressure to cut costs but need extra headcount to meet latest business demands?
Failing to meet executive deadlines because critical update and reporting jobs overrun?
69%Unable to manage and monitor SAP jobs and your other business workload?
Struggling to connect the apps and processes that support your business?
PainPoint
s
% of Customers
© ORSYP 2013 • Confidential & Proprietary • page 5
Typical Starting Point of ORSYP’s Workload Automation Customers
Manual Job Scheduling App-specific Job
Scheduling Traditional Job SchedulingManual operations
• Hand-offs/interventions
• Staff monitoring 24x7• No visibility or control
of IT workload
Scripting• No flexibility • Lack of support and
maintenance
Impact• Risk of human errors • Delays => failing to
meet TTD SLAs
App-centric batch automation• Basic scheduling features • No support for other business
apps
Managing IT workload• Limited monitoring• Multiple logins reduce visibility• Weak coverage of IT ops tasks
Impact• Extra IT OpEx
submitting/checking jobs• End-to-end business processes
exposed to IT errors and delays
Operating system centric• No control of business app
jobs • Multiple tools needed for X-
platform • Complex to manage & monitor
Master/agent architecture• Lacks scalability and resilience
Unable to serve new business/IT needs • Cloud, virtualization, Big
Data etc.
Impact• Increased TCO – extra staff &
software fees
© ORSYP 2013 • Confidential & Proprietary • page 6
The ORSYP Multiplier Effect
ORSYP Dollar Universe
Workload Automation Automate business application workload Bridge dependencies between applications Centralize monitoring of all IT workload Provision cloud capacity to meet peak
demands Business continuity when automating DR
switchesKey Features Unique distributed app server architecture Integrate with packaged & custom apps Consolidate cron and Windows scheduled
workload Load balancing & high availability Promote jobs using integrated change
management Audit reporting & integrated security
Dollar Universe Architecture
Accelerate turnaround times on IT workload
Optimize on-prem & cloud compute power
Achieve CAPEX & OPEX savings Scale IT operations without adding
overhead
© ORSYP 2013 • Confidential & Proprietary • page 7
ORSYP Unijob
100% Automation Consolidate crontab workload Real-time monitoring & alerting Centralize job definition &
administration Manage deployment of jobs Report on automated IT activities
Key Features 1-click import of cron jobs Unified viewer to monitor all workload Seamless integration with Dollar Universe Automated error detection & notifications Multi-platform coverage
Unijob Architecture
Control Centralize Standardize
The ORSYP Multiplier Effect
Enterprise-wide coverage of automation needs with a single solution
Simplify IT operations management Minimize impact of failing cron jobs Comply with IT audit demands
© ORSYP 2013 • Confidential & Proprietary • page 8
ORSYP Adoption – Maximize the Benefits, Minimize the Risks
Product Demonstration Job definitions, workflows,
design, reporting …
ROI Calculation Details your automation operating costs Evaluates cost reduction opportunities
Proven Migration Methodology
5 step process uConverter migration tool
© ORSYP 2013 • Confidential & Proprietary • page 9
Sysload – IT Performance and Capacity Management
© ORSYP 2013 • Confidential & Proprietary • page 10
IT Performance Management Pain Points*
74%
25% 50% 75%0%
*Based on two year analysis of ORSYP’s new customers
43%Spending too much on servers installed in your data center that are underutilized
49%Staff monopolized with supporting your end users and the services they use?
56%Lack the visibility you need to pinpoint problems and find a solution?
59%IT systems poorly equipped to deal with spikes in business activity ?
68%Users calling about poor response times that you should already be aware of?
Application performance slowdowns impacting your business?
PainPoint
s
% of Customers
38%Unable to accurately size the IT resources needed to support future business demands?
© ORSYP 2013 • Confidential & Proprietary • page 11
Typical Starting Point of ORSYP’s IT Operations Performance Management Customers
Basic Availability Monitoring Hypervisor
Resource Management Manual Capacity PlanningNagios, Solar Winds, Splunk,
etc.• Tools need extensive
tailoring to fit user environment
• No accurate analysis of resource utilization
• Lacks actionable performance data
Limited visibility & control• Difficulties pinpointing
performance problems• Unable to replay issues and
take corrective actions
Impact• Extended TTR due to
firefighting• Over-staffing
Siloed approach• Lacks support for non-VM centric
apps• Actions limited to VM/LPAR controls• Poor visibility of enterprise
performance
Inefficient performance monitoring• No visibility inside VMs / LPAR• No application and process details• Poor detection of apps issues
Impact• Inability to deliver consistent data &
analysis throughout the organization
• End user service delivery at risk
Inaccurate data• Multiple sources of data• Discrepancies across teams
and platforms• Missing details that affects
capacity
Fails to match daily needs • Difficulties producing timely
reports• Biased forecasts due to non-
linear behavior of systems Impact• Performance outages• Overspending
© ORSYP 2013 • Confidential & Proprietary • page 12
ORSYP Sysload
IT Performance & Capacity Management Real-time monitoring Early detection and notification Problem troubleshooting Capacity management and planning
Key Features Distributed architecture, unlimited
scalability Big data collection ensures high granularity Enterprise visibility with deep-dive analysis Baseline, predictive & ‘what-if’ forecasting Out-of-the-box monitoring of server
infrastructure Seamless integration of custom or business
metrics
Sysload Architecture
Exceed end user experience SLA goals Reclaim underutilized server capacity Save on software fees & hardware costs Eliminate bottlenecks & reduce
resolution times Map IT resource needs to business
growth
The ORSYP Multiplier Effect
© ORSYP 2013 • Confidential & Proprietary • page 13
ORSYP Adoption – Maximize the Benefits, Minimize the Risks
Product Demonstration Monitoring,
Troubleshooting, Reporting, Forecasting …
Proof Of Concept Evaluate the features in
your own environment
Fast Implementation Do-It-Yourself or assisted
by ORSYP teams, quick results guaranteed by product design
© ORSYP 2013 • Confidential & Proprietary • page 14
Streamcore – Network Performance Management
© ORSYP 2013 • Confidential & Proprietary • page 15
Network Performance Management Pain Points*
71%
25% 50% 75%0%
*Based on two year analysis of ORSYP’s new customers
46%Users not getting consistent performance when accessing on-premise & SaaS-based applications?
52%Over spending on internal/external network infrastructure; Ill-equipped to forecast future needs?
56%Staff monopolized supporting user network services issues; Difficult to pinpoint problem areas?
62%Unable to assign business priorities to network traffic carrying important application data?
64%Lack ability to report on SLAs to management and external stakeholders?
Users complaining about poor response times; Network slowdowns impacting your business?
PainPoint
s
% of Customers
37%Need to secure communication of sensitive business information?
© ORSYP 2013 • Confidential & Proprietary • page 16
Typical Starting Point of ORSYP’s Network Performance Management Customers
Non-Application Aware NPM
Data-focused APM + Netflow Bulk Traffic WOC
No application visibility• Link-oriented• Volume only• Measured in minutes
Only up & down• No performance or
user-oriented metrics
No action path• No prescribed solution
to solve network-related issues
Volume of data & set of tools• Billions of tickets or packets to
navigate• Different products
APM• Datacenter code performance-
oriented
Netflow• No user perception• Limited to volume and throughput• Poor encrypted traffic
management
No action path• No prescribed solution to solve
network-related issues
Symmetric• Requires equipment at both
ends• Difficult to address internet,
customers, external users
Backbone traffic• Address only unencrypted
voluminous traffic• Poor at addressing
encrypted, multimedia , real-time & interactive traffic
Weak monitoring• Manages only part of the
flows
© ORSYP 2013 • Confidential & Proprietary • page 17
Streamcore
Network Performance Management Monitor WAN communications Prioritize network traffic Accelerate application delivery Optimize bandwidth utilization Troubleshoot network problems Multi-dimensional performance
reportingKey Features Web portal for real-time monitoring Deep packet inspection (DPI) & tagging Predefined catalog of 400+ services Compression & web caching Network topology maps
Streamcore Architecture
The ORSYP Multiplier Effect
Enhance end-user experience Assure SaaS Internet performance Enable large scale deployments Consolidate IT infrastructure Improve audio and videoconferencing
© ORSYP 2013 • Confidential & Proprietary • page 18
ORSYP Adoption – Maximize the Benefits, Minimize the Risks
Product Demonstration Troubleshooting, QoS,
Reporting
ROI Calculation Details your network operating
costs Evaluates cost reduction
opportunitiesTry & Buy or Proof of Concept
Deployment on a subset of the network
Real troubleshooting and QoS effects
© ORSYP 2013 • Confidential & Proprietary • page 19
ORSYP Manifesto
IT operations has become
the heartbeat of the
business
IT operations is a
profession, not a job
IT operations executives are
the change agents
What ever it takes – we are accountable
to our customers
We are an advocate and voice for the
IT ops profession
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