openedge install 102a sp0329hf windows

OpenEdge 10.2A Service Pack HotfixInstallationWindows Version

Disclaimer

This document is for informational purposes only and is subject to change without notice. This document and itscontents, including the viewpoints, dates and functional content expressed herein are believed to be accurate as of itsdate of publication. However, Epicor Software Corporation makes no guarantee, representations or warranties withregard to the enclosed information and specifically disclaims any applicable implied warranties, such as fitness for aparticular purpose, merchantability, satisfactory quality or reasonable skill and care. As each user of Epicor software islikely to be unique in their requirements in the use of such software and their business processes, users of this documentare always advised to discuss the content of this document with their Epicor account manager. All information containedherein is subject to change without notice and changes to this document since printing and other important informationabout the software product are made or published in release notes, and you are urged to obtain the current releasenotes for the software product. We welcome user comments and reserve the right to revise this publication and/ormake improvements or changes to the products or programs described in this publication at any time, without notice.The usage of any Epicor software shall be pursuant to an Epicor end user license agreement and the performance ofany consulting services by Epicor personnel shall be pursuant to Epicor's standard services terms and conditions. Usageof the solution(s) described in this document with other Epicor software or third party products may require the purchaseof licenses for such other products. Where any software is expressed to be compliant with local laws or requirementsin this document, such compliance is not a warranty and is based solely on Epicor's current understanding of such lawsand requirements. All laws and requirements are subject to varying interpretations as well as to change and accordinglyEpicor cannot guarantee that the software will be compliant and up to date with such changes. All statements ofplatform and product compatibility in this document shall be considered individually in relation to the products referredto in the relevant statement, i.e., where any Epicor software is stated to be compatible with one product and alsostated to be compatible with another product, it should not be interpreted that such Epicor software is compatiblewith both of the products running at the same time on the same platform or environment. Additionally platform orproduct compatibility may require the application of Epicor or third-party updates, patches and/or service packs andEpicor has no responsibility for compatibility issues which may be caused by updates, patches and/or service packsreleased by third parties after the date of publication of this document. Epicor® is a registered trademark and/ortrademark of Epicor Software Corporation in the United States, certain other countries and/or the EU. All othertrademarks mentioned are the property of their respective owners. Copyright © Epicor Software Corporation 2012.All rights reserved. No part of this publication may be reproduced in any form without the prior written consent ofEpicor Software Corporation.

Windows Version

Revision: October 26, 2012 3:31 p.m.

Total pages: 8

install_win.ditaval

Contents

1 Introduction.........................................................................................................................42 Pre-Installation Steps...........................................................................................................5

2.1 Verify Current Service Pack Level................................................................................................................5

2.2 Download Service Pack Hotfix File..............................................................................................................5

2.3 Stop the AppServers, Database, AdminService...........................................................................................5

3 Install the Service Pack Hotfix............................................................................................63.1 Install the Service Pack Hotfix.....................................................................................................................6

4 Post-Installation Steps.........................................................................................................64.1 Edit the PF File (SQL Server and SQL Unicode only).....................................................................................6

4.2 Restart the App Servers..............................................................................................................................7

3Windows Version

ContentsOpenEdge 10.2A Service Pack Hotfix Installation

1 Introduction

Welcome to the OpenEdge 10.2A Service Pack Hotfix Installation Guide. This guide explains how to install thelatest OpenEdge service pack hotfix.

Use the following graphic to review the installation process flow:

Windows Version4

OpenEdge 10.2A Service Pack Hotfix InstallationIntroduction

2 Pre-Installation Steps

Use the following instructions to complete steps that are required before you install the service pack hotfix.

2.1 Verify Current Service Pack Level

The OpenEdge 10.2A Service Pack 03 must be installed prior to installing this hotfix. Use these steps to verifyyou have the most current 10.2A Service Pack installed.

1. Select Start > Programs > OpenEdge10.2A > Version Info.

2. Review the Versions Information to verify that Service Pack 03 is listed.

2.2 Download Service Pack Hotfix File

Use the following instructions to download the appropriate service pack hotfix file.

1. Log on to EPICweb and go to the Customer Portal Page. Navigate to Support > Epicor 9 > Downloads.

Note You can use this link:https://epicweb.epicor.com/Support/epicor9/Downloads

2. Navigate to Version 9.05.700 > Third Party Products > OpenEdge > 10.2A.

3. Based on your environment, download the latest OpenEdge hotfix file onto your machine. For example,download one of the following files:

• Windows 32: Rl102asp0329hf.EXE

• Windows 64: Rl102asp0329hf-64.EXE

2.3 Stop the AppServers, Database, AdminService

Use the following instructions to stop the AppServers, database and AdminService.

Important Do not skip this step.

1. Make sure that all users log out of the Epicor application.

2. Use the Progress Explorer Tool or Open Edge Explorer Tool to stop the following functions in order:

• Stop the Appservers.

• Stop the OpenEdge database.

5Windows Version

Pre-Installation StepsOpenEdge 10.2A Service Pack Hotfix Installation

3. Select Start > Control Panel > Administrative Tools > Services. The Services window appears.

4. Right-click AdminService, and select Properties. The AdminService dialog box appears. On the Generaltab, click Stop. Click OK.

3 Install the Service Pack Hotfix

Use the following instructions to install the service pack hotfix.

3.1 Install the Service Pack Hotfix

1. Locate the Hotfix file you downloaded previously. Right-click on the file and select Run as Administrator.The installation program opens.

2. The Welcome window appears. Click Next.

3. Click OK to confirm you have stopped the OpenEdge related functions.

Note If you have not stopped the AppServer, database and AdminServices functions, click No andthen stop the functions before continuing.

4. Select the OpenEdge 10.2A directory as your Destination directory. For example, select C:\Epicor\oe102A.Click Next.

5. The Ready to Install window appears. Click Next. The installation proceeds.

6. Click Finish. Depending on your selection, the files appear for review.

4 Post-Installation Steps

Use these instructions to complete tasks required after the installation.

Important Do not skip this step.

4.1 Edit the PF File (SQL Server and SQL Unicode only)

Use these steps to edit the PF file with necessary information for this hotfix. These steps are for SQL Server andSQL Unicode only.

1. Open the PF file that relates to your Epicor application database.

Windows Version6

OpenEdge 10.2A Service Pack Hotfix InstallationInstall the Service Pack Hotfix

2. Verify that the following parameters are listed exactly as shown:

• PRGRS_NATIVE_LOCKWAIT, 30000

This number must be 30000, not any other number.

• ,PRGRS_NOWAIT_OVERRIDE,1

Add this parameter to the end of the -Dsrv line. It starts with a comma.

3. If you have more than one database, repeat these steps on each PF file related to each database.

4.2 Restart the App Servers

Use these steps to restart the app servers.

1. Select Start > Control Panel > Administrative Tools > Services. The Services window appears.

2. Right-click AdminService, and select Properties. The AdminService dialog box appears. On the Generaltab, click Start. Click OK.

3. Use the Progress Explorer Tool or OpenEdge Explorer Tool to start the following functions in order:

• Start the OpenEdge database.

• Start the Appservers.

The Service Pack Hotfix installation is now complete.

7Windows Version

Post-Installation StepsOpenEdge 10.2A Service Pack Hotfix Installation

Additional information is available at the Education andDocumentation areas of the EPICweb Customer Portal. To access

this site, you need a Site ID and an EPICweb account. To create anaccount, go to http://support.epicor.com.