open badges for work - making learning visible

Open Badges:Visual Pathways to the

Future

WORKPLACE VERSIONJune 17, 2014

Don Presant

Presentation at:bit.ly/openbadges4work

CME ManitobaPartnerships for jobs and growth

• Lean Training• Technological Innovation• Trade and export markets• Youth Careers• …AME 2015

http://blog.qmee.com/qmee-online-in-60-seconds/

Digital Impact

• Internet• Mobile • Social media• Personalization • Gamification

– For fun– For change– For learning

Digital DysfunctionIssues in typical resume assessment

• Self-reported history• No/inappropriate guidance for candidates• Lack of standardization, alignment,

validation• 6-second read• No scoring sheet, metrics, no training for

assessors• Inappropriate knockout factors• ATS and keyword “SEO”http://www.ere.net/2012/07/16/what%E2%80%99s-wrong-with-using-resumes-for-hiring-pretty-much-everything/

Need: Stackable Workplace Skills e.g. Health Care, Manufacturing (US)

Career One Stop - US Dept of Labor

Need for ClarityA Competency-Based Credentialing Process

Making a Market for Competency-Based Credentials

Enterprise Gamification An emerging business opportunity

http://www.redcritterconnecter.com/

Rewards programs, performance management, employee onboarding, learning and development

Digital badges and skills passportsCorporate perspective

http://youtu.be/oACpeW6NA-o

What is an Open Badge?Leverages the “digital”

• Storable– Keeping securely in online vaults, galleries

• Shareable– (L)earner curating selected collections– Matching to skills requirements

• Linkable– Connecting to evidence, outcomes

• Stackable– Laddering, clustering, “leveling up”

• “Plannable”– Goal setting, “missions”, “quests”

• Fun! – but not just for kids

What is an Open Badge?Different perspectives…

TECHNICAL DESCRIPTION• A portable graphic with an embedded description and links

to supporting information

SUMMATIVE ASSESSMENT• A micro-credential• A discrete chunk of a modular transcript

FORMATIVE ASSESSMENT• A reward for positive (prescribed) behaviour• A marker on a development path

…a simple digital standard for recognizing and sharing achievements, skills and performance

Open BadgesMaking learning visible

• Clear progress markers– Motivating learners,

supporting advisors

• Flexible learning pathways– Granular, incremental, multi-

source, laddered, remixable

• Visual branding– Issuers and learners

• Online trust system– Demonstrate skills &

capabilities– Proof of performance– Backed by issuer

Simplicity is powerSimple structure: image + data

bit.ly/ePIC2013_Belshaw

Open Badges and Badge PassportsMicro credentials - modular record of learning

Richard Wyles, Totara LMS at MaharaUK12http://maharauk.org/mod/resource/view.php?id=117

Open Badges An evolving ecosystem

http://openmatt.org/

Workforce entry skillsWorkforce.io

Workforce.ioIntegrated skills workflow

Evaluate skills…match to employer needs…coach/teach to fill gaps …flow to hire

Badge PathwaysMozilla Discover (Gates funding)

http://discover.openbadges.org/

Career & Technical Education (CTE)National Occupational Competency Testing Inst. (NOCTI)

www.nocti.org/pdf/badges/Digital%20Badges-Are%20You%20Ready.pdf

High stakes credentialingProfessional Examination Service

http://bit.ly/ProExam_M-C

Pearson Acclaim (VUE)If Pearson are getting into badges.… Acclaim’s unique approach…is to work with academic institutions and high-stakes credentialing organizations to offer diplomas, certificates and other professional credentials as Open Badges.blog.youracclaim.com/

Badges and employersTransparent credibility

https://community.lincs.ed.gov/discussion/welcome-digital-badges-discussion-q1-how-are-badges-different-credentialing-methods-used-

Performance/Compliance Management(Future Vision)

http://rwagroup.co.uk/open-badges-are-here/

Top 5 Benefits of Open Badgesfor Workplace Human Capital Development

• Motivate employees to learn• Credential in-house training• Recognize informal learning• Performance oriented• Portable

Details and discussion (and nice badge graphics) at:E-Learning Provocateur (Ryan Tracey)

Badges for Leadership

http://www.leaderamp.com/node/57

More Badges for Leadership

Open Badges & Sector OrganizationsMeeting the skills needs of SMEs

• Accrediting internal training and education– Leadership, front line

• Brokering external training & education• Promoting & recognizing informal

learning– Knowledge transfer, performance support– Social learning (communities of practice)– Experiential learning (e.g. exercises, projects,

placements)– Self-directed learning (e.g. reading, reflection,

“missions”)

• Providing skills passports– Workplace development, team building, career mobility

• Branding sector organization as a skills channel– Direct delivery, brokering, aggregation

A dark side to badges for work?What if you badge them and they leave?

• Perceived threats:– Potential for poaching by recruiters– “Ticket to ride” for HiPo’s (High Potentials)

• The other side of the coin:– What if you don’t and they stay (and fester)?– Isn’t this a great way to recruit new talent, especially for SMEs?

• Sector organizations can build community talent pipelines for SMEs

– Can you get HiPo’s to stay with more challenges and recognition?

• (See stats comparing results of different employee engagement strategies)

– And if they’re producing lots more…maybe pay them a bit more?

• One possible strategy: “skills escrow”?– Make internally awarded employer-awarded badges private,

until the employee leaves (e.g. inside Moodle or other LMS)Open for online discussion and comment at the E-Learning Provocateur: http://ryan2point0.wordpress.com/2013/07/17/top-5-benefits-of-open-badges-for-corporates/

Badging Kirkpatrick For workplace learning (work in progress)

Kirkpatrick Level Affordances & Indicators5: ROI (Phillips) • Badge reports comparing different programs, different

departments against bottom line measures• Badges, advancement and retention – comparing differnet badges

to different outcomes

4: Results • Badges for individuals in departments, functions, regions• Individual badges can be aggregated for organizations: Lean,

Green, ISO, Top Employer, Safe Workplace, etc. • Badges can demonstrate regulatory compliance (Health & Safety)

3: Transfer • Badge collections: sequencing, laddering, clustering• Badges from multiple sources curated in badge passports &

channeled to recognition goals• Badges in eportfolios enhanced with reflection

2: Learning • Badges with transparent embedded skills outcomes

1: Reaction • Visual appeal, gamification, activity completion

Badging the Organization Recognizing Positive / Productive Behaviours

Source

Source

www.manitobalotteries.com/career/

Source

mbplar.ca

Open Badge Factory Cloud-based badge management & interoperability

bit.ly/ePIC2013_Rousselle

Open API

Open Badge FactoryDetailed Reports

Open Badge FactoryBadge Application

Features and Benefitsopenbadgefactory.com

• Current:– Controlled access for organizations– Controlled roles within organizations

• Creator, Issuer, Administrator

– Detailed reports– Badge applications

• Coming:– Meta-badges (Mega Badges) (c. June)

• Linear, clustered…

– Badge Passport (c. June)• Private/public badges, badge collections• Mobile display

– Suggestions from the beta community…

Badges…Passports…Portfolios?Tools to channel the full spectrum of skills• Technical Skills• Essential Skills

– HARD: literacy, numeracy, document management, digital skills– SOFT: working with others, critical thinking, problem solving, etc.

• Conference Board “Employability Skills 2000+”– Attitudes, adaptability, resilience

• 21st Century Skills– Multi-literacies, learning and innovation skills

• Leadership Skills– Values, ethics, responsibility

Evidence of:…achievements, abilities and affiliations…curated, reflected upon and remixed for recognition goals

Badges curated in ePortfolioswith other evidence & reflection…

FOR Learning OF Learning

focused on process focused on product

supports learning demonstrates learning

private workshop public shop window

a learning environment a showcase of learning achievements

learning activities learning outcomes

formative assessment summative assessment

lower stakes higher stakes

ePortfolios: leveraging the “e”The “Flexible Binder” for the 21st Century

• Information Management capabilities– Collecting, archiving, sharing, multiple versioning– Quick links to cross-reference evidence – Accessible multimedia with free Web 2.0 tools– Align to frameworks, rubrics, track learning over time

• Social learning, digital identity– Building professional profile, Personal Learning network

• Digital technology skills, Internet literacy– Demonstrated by and within the ePortfolio

• Learning and collaboration integration– Online research: documents, networks– Easy to add comments, edit, mentor, coach

Shameless plug: savvyfolio.netMulti-institution ePortfolio based on Mahara

University

College

Adult Learning Centre

Professional Body Workplace Trainer

Employability Agency

Employer Industry Sector Body

don@learningagents.caWeb: learningagents.ca

Twitter: donpresantePortfolio: donpresant.ca

Presentation and support material at:bit.ly/openbadges4work