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Online Reputation Management

Online Reputation Management

Online Reputation Management is a critical part of every business. It requires a lot of research and planning to bring positive results to the business.

Agenda

What Is Reputation Management

What Does It Do Why YOU Need It

What Is Reputation Management?

Reputation management services finds out websites that encourage users to post their opinions and views regarding the products and services they use.

Blogs can be considered as one of the most publicized arm of online media. These websites may contain several negative and positive reviews.

Why it Matters It pays to keep on top of what customers are saying about you. A positive comment can be highlighted and shared with your customers, while a prompt response to a negative review can turn a critic into a fan.

Why it Matters

How can Reputation Management help your business?

Sometimes a prompt response to a customer complaint can neutralize bad publicity.

Sometimes online comments can provide concrete tips for improving customer service in the real world.

Sometimes you can learn about new marketing possibilities that you would never have thought of on their own.

What it does Sources are scanned continuously and automatically to bring you the most complete and up-to-date data on how your business is perceived by your customers.

The data is broken down, analyzed, and collected in intelligence reports so you can target their marketing and increase your online customer engagement.

Reputation Management - Key Features/Benefits

Visibility Keywords and Top Sources Competition Sentiment Trending & Analysis Reviews Executive Report

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