online consultations. o nline c onsultations – p ilot p roject as part of an ongoing program of...
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Online Consultations
ONLINE CONSULTATIONS – PILOT PROJECT
As part of an ongoing program of consultations and dialogue with key project stakeholders, the AIR Project launched an online consultation aimed at:
Collecting feedback on remittances, specifically related to how they are sent and used, challenges, costs and alternatives
Guiding AIR’s presence in social media and emerging media tools
Building capacity within AU to conduct similar consultations in the future
The consultations were launched on May 31st 2011 and this pilot will conclude on July 15th 2011.
KEY TARGETS INCLUDED
Remittance recipients
Members of the Diaspora
Government agencies and financial institutions
.
SOCIAL MEDIA PLATFORMSThe online consultations were run on:
AIR PROJECT WEBSITEThe AIR Project site was developed and hosted
on the African Union website including
Background information on the AIR project
Survey form
Discussion fora
Registration form to build a database of contacts
OUTREACH Emails to contacts database from AU, World
Bank and EU
World Bank feature story and links to AIR
website
EU Press Release and links to AIR website
Facebook ads
FINDINGS
MORE THAN 3,000 VISITORS FROM 79 COUNTRIES
TOP 10 COUNTRIES VISITORS CAME FROM
DEMOGRAPHICS OF VISITORS
OVER 230 RESPONSES HAVE BEEN RECEIVED ON THE SURVEY TO DATE
Respondents identified their country of origin from 27 different countries
Top 3 were Nigeria, Ethiopia and Kenya
90% of respondents were remittance senders based in the United States, Germany and the United Kingdom, in addition to other European countries and Arab states.
DEMOGRAPHICS OF SURVEY RESPONDENTS
METHODS USED TO SEND REMITTANCES
FACTORS THAT DETERMINE METHODS USED
EFFICIENCY RANK OF METHODS USED
COST OF SENDING REMITTANCES
TREND CHANGING FACTORS
PURPOSES REMITTANCES USED FOR
ANALYSIS Need for cheaper and safer methods for
sending money home Mobile and web-based apps to remove
unwanted intermediaries and increase transparency and reduce cost
Need for standards among African countries for more competition, and lower cost
Timid interest on diaspora bonds or the possibility of remittances being used for economic development
Strong support for government and private sector to play a robust role in providing the right incentives
RECOMMENDATIONS The use of paper surveys and focus groups to
reach recipients
Ensure privacy to increase user confidence in providing information.
A mechanism for ongoing consultations and feedback on AIR up to and beyond the establishment of AIR
Dedicated resources with expertise in field of remittances and migration
Please Join Us at:
http://au.int/pages/remittance
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