onecf llc2 welcome! 4–5pm (et) adobe connect november 24, 2014

OneCF LLC2Welcome!

4–5PM (ET) Adobe ConnectNovember 24, 2014

WelcomeBruce Marshall, MD

Executive Vice PresidentClinical Affairs

OneCF LLC2 Teams & CoachesTeam Coach

Boston Children’s Hospital Judy Hollingsworth

Columbia NYC LaCrecia Thomas

Nationwide Columbus Ohio

Suzanne Michel

RushChicago Illinois

Staci Self

University of MissouriColumbia

Bob Zanni

University of North Carolina Randy Messier

-3-

OneCF Center LLC2Overall Aim: Assess and develop a CF care center that provides seamless care from the time of diagnosis through advanced care. This collaborative will focus on integrated care, smooth transitions (pediatric to adult), warm handoffs and transfers, and improvement of mesosystem care such as referral to specialists (e.g. Endo, GI, ENT, Psych) and inpatient care.

Leadership of Health Care Quality and Improvement

Development Program

Overall Aim: Assess and develop personal and team leadership skills and abilities to lead quality and improvement as part of CF Pediatric, Adult and OneCF leadership team.

Create conditions for successful improvement

Agenda11/24/14

4:00 Welcome!

4:10 Introductions & Expectations

4:30 Clarity of OneCF LLC2/Review of Phases

Survey timelines

4:45 Coaches, Leaders & Team Roles

4:50 Questions, Clarifications?

5:00 Adjourn

OneCF LLC2

-7-

Assess and develop a CF care center that provides seamless care from the time of diagnosis through advanced care. This includes a focus on integrated care, smooth transitions (pediatric to adult), warm handoffs and transfers, and improvement of mesosystem care such as referral to specialists (e.g. Endo, GI, ENT, Psych) and inpatient care.

1. Baseline assessments2. Confirm Pedi/Adult

improvement3. Everyone’s first focus:

Pedi to adult transition4. All teach, all learn

OneCF LLC Calendar

-8-

Clarity of OneCF LLC2• Coaching Phases

– PrePhase

– Action Phase

– Transition Phase

-9-

OneCF LLC2• Leadership engagement first

• Assessment Phase

– Learning plan and site visit

– Review Pedi & Adult Clinic improvement activities

• Learning and practicing the Dartmouth Microsystem Improvement Ramp together

• March face-to-face with over lap with OneCF LLC

-10-

“Getting everyone in the game”

- Pediatric

- Adult

- OneCF

Improvement Team Workbook will be electronic

-11-

Improvement Teams

OneCF LLC2 Toolkit

-12-

Books, meeting supplies, tape, Value Stream Mapping Paper

OneCF LLC2 Electronics

•OneCF LLC2 Adobe Connect

•OneCF LLC2 Web Site

– All workbooks

– QuIRK & Measurement Modules

– Opened 11/17

-13-

OneCFLLC2 Phases* All OneCF Sites Start with Pedi-Adult Processes

-14-

OneCF LLC2 Survey Calendar

-15-

Baseline Survey TimelineTeam Quality Improvement Knowledge

-16-

Teams receive the learning needs assessment on

Learning needs assessment deadline

Learning needs assessment report sent to coaches

November 28, 2014 December 15, 2014 December 22, 2014

1. Complete as a TEAM

- OneCF- Pedi- Adult

Discuss who will be the contact to receive the survey and email Patricia.M.Loven@dartmouth.edu by 11/28 noon

Baseline Survey Timeline

Leader Quality Improvement Knowledge

-17-

Self-assessment sent to leaders

Leaders to submit 10 names for 360 survey

Self-assessment deadline

10 names receive 360 survey

360 survey deadline

December 19, 2014 January 9, 2015 January 12, 2015 January 30, 2015

Teams, Coaching and Leadership

LeadershipTeams & Coaches

Expectations

5Ps/performance

Anticipate & assist with data

Regular meetings-Provide time & space

PDSARapid Tests of change with measures

SustainInspire, Know & Tell Stories

Planning the Site Visit• Baseline Assessments

• Learning/Coaching Plan

• Site Visit itinerary (includes Value Stream Mapping)

• Debrief an summary of visit

• Revise learning/coaching plan

-19-

-20-

Questions or Clarifications?

Next Activities• Connect with your coach! Determine

regular time to meet with improvement team and OneCF Leadership

– Select 2 day site visit dates including evening arrival

• Baseline assessments start 11/28/14 via survey monkey from Patricia.M.Loven@dartmouth.edu

-21-

Thank you!Happy Thanksgiving!

Safe travels…

Please complete the survey monkey

-22-