on the web follow us on twitter: @tapwales on the web follow us on twitter: @tapwales tenants at...

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

Tenants at the heart of regulation

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

Past -

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

How do we link into the regulatory structure ?

The Minister for Housing and

Regeneration

The Regulatory Board for Wales

The Tenants Advisory Panel

The Welsh Government as

regulator

Interaction with service

users

WT conference September

TPAS Cymru Conference

November

Regional ATTAIN events

4 annually per region

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

Where it all began!

“We mustn’t forget that housing is about people. TAP ensures that the voice of the people that really count – our tenants – is

heard loud and clear at the Regulatory Board.”

(Former deputy housing minister) Jocelyn Davies, (2012)

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

What have we done?

• Help shape the framework

• ‘Reality Check’ (project 1)

• Input soft intelligence into the Housing Association Regulation Assessment

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

Outcomes

• Items of the Framework were introduced and changed

• Issues of the ‘Reality Check’ project were taken on board by the

Regulator

• Cooperation with RSL’s

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

Present -

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Current members

3

2

4

6

Changes in the TOR structure

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

How do we link into the regulatory structure ?

The Minister for Housing and

Regeneration

The Regulatory Board for Wales

The Tenant Advisory Panel

The Welsh Government as

regulator

Interaction with service

users

WT conference September

TPAS Cymru Conference

November

HA meetings, ATTAIN and other events

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

What are we currently doing?

• Level 2 certificate in Housing• Identifying the strengths of the team• Identifying new projects• Visiting and establishing tenant

contacts

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

From the Housing MinisterMr Huw Lewis, (2012)

“I am grateful for the time and effort of Tenant Advisory Panel members and encourage everyone across Wales to support the TAP's work as it is helping us to put the tenants at the heart of regulation and work carried out by housing associations".

“The Tenant Advisory Panel has made invaluable contribution to support the work of the Regulatory Board for Wales and the Welsh Government's Housing Regulation Team”. and

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

About Project 2

• The main aim is to find out how tenants want to communicate with their landlord

• To develop a communication structure for each of the regulated 37 HA’s in Wales

• Highlight best practice within each HA

• To provide feedback to both landlords and tenants on best practice

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

Future

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Project 3

• Self Assessment and Financial Viability Judgement Review

• Due to start in 2013

• How landlords engage with tenants during self-assessment

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

Regulatory Assessment

• Who?

• What?

• When?

• Why?

Regulatory Board Wales and TAP

Regulatory Framework

Beginning in October 2012

To assess the Regulatory

Framework as a working body

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

In demand!

TAP has had an impact on other organisations who have recently come forward asking for tenant input, creating new opportunities for group members

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

What’s on the horizon?

• TAP retirement

• New training regime

• Recruitment

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

Aspirations

What we constantly hear from tenants: -

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

On the web www.tapwales.org.uk Follow us on twitter: @TAPWales

Thank you for listening!