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From “Microsoft’s Lost Decade” to Beyond “One Microsoft”
HR Strategy Intervention
ILR BundleGroup 9
ABLE OFCONTENTST
Current Strategy
Goals
Recommendations
From “Microsoft’s Lost Decade” to Beyond “One Microsoft”
Business Conditions
Business Conditions
New technology Global competition Established brand
All numbers in thousands
Source:
Business ConditionsIncome Statement
Business ConditionsStock Price
36.56
54.20
Up 48%
Steve Ballmer Satya Nadella
Current StrategyBusiness Strategy
One Microsoft Mobile First, Cloud First Windows 10 Experience
(Azure)
Current StrategyNadella: Culture is everything!
Current StrategyHR Strategy
Culture Shift
Structure Change
Stack Ranking
Customer Obsession
Collaboration,code sharing Centralized
Recruiting
Goals
Maintain Momentum
Innovation
Work-life balance
Talent acquisition
Maintain Focus
• Employee buy-in• Transitional support
• Company identity• Individual productivity
1 Continuity and change
Cultural change a “lag indicator” of innovationEfforts to reform culture have partially delivered
Building flexibility, ambidexterity 2
Eg. Hack-a-thons, Sandboxing (Tushman and OReilly)Creating a separate unit for exploration
Partition the workforce3
Cultural change – for who? Leadership first!
RecommendationsCulture
Leadership
Low HighValue
Perf
orm
ance
Var
iabi
lity
Low
H
igh
CodersSupport Staff
Selection
Attrition
Attraction
Culture
RecommendationsCulture - Leadership “in the cloud”
Attract new, young managers
Expand number of leaders
Cross-project responsibilities
Opportunities for advancement
RecommendationInnovation Training & Leadership Development for Managers
GoalA ContentB MethodC一 Highly interactive workshops- from one to two days in length
o Better problem-solvers
o More effective in their work
o More deliberate about using their creativity to produce bottom-line results
o Creative thinking/process, new growth opportunities
o Innovation methods, techniques and tools
o Idea-generation facilitation skills
o EQ or Emotional Intelligence of innovation teams
o Leadership behaviors for innovation
o Invite one or more external “Thought Leaders”
o Case studies
o Collaborative activities and breakouts
RecommendationInnovation Training & Leadership Development for Managers
RoID
一 Highly interactive workshops- from one to two days in length
Impact on goals
InnovationTalent
acquisition
Maintain momentum
• Differentiation
Understanding of
Means/Ends
Standard Variable
Clear
Unclear
Mechanistic
Organic
Inputs
Moderate
Moderate
RecommendationsStructure: benefits of bureaucracy
Specific task assignments
Differentiatefrom othertechnologyfirms
RecommendationsContinuous Production
Formalization
Worker leadership (Stahl)
Centralization
01
02
03
Impact on goals
Maintain focus
Talent acquisition
Work-life balance
• Differentiation (skills shortage)
• Stability• Clarity
Thank you!
ILR BundleGroup 9
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