npr one @snd 2015: designing for your ears

Post on 17-Jul-2015

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Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears

Jeremy Pennycook

Mobile Technology Manager

@jypyk

Dan Newman

Deputy Creative Director

@creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Public Radio Made Personal

Design for Your Ears#snddc @jypyk @creativenewman

Reimagine Radio

Design for Your Ears#snddc @jypyk @creativenewman

Simple

Design for Your Ears#snddc @jypyk @creativenewman

Inclusive

Design for Your Ears#snddc @jypyk @creativenewman

Personal

Design for Your Ears#snddc @jypyk @creativenewman

Sensibility

Design for Your Ears#snddc @jypyk @creativenewman

Machine

learningHandpicked

curation

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

How It Works

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

The Clock

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Flow

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Tailored

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Channels

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Promos

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Interaction & UI Design

Design for Your Ears#snddc @jypyk @creativenewman

Challenge:

Competition For Attention

Design for Your Ears#snddc @jypyk @creativenewman

Challenge: Busy Interfaces

Design for Your Ears#snddc @jypyk @creativenewman

As Easy As Radio

Design for Your Ears#snddc @jypyk @creativenewman

Audio-First

Design for Your Ears#snddc @jypyk @creativenewman

Platform, Not App

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Audio

Interaction

Design for Your Ears#snddc @jypyk @creativenewman

Four Key Principles

• Clarity - content not chrome

• Deference - UI gets out of the way

• Depth - communicating structure

• Detail - refinement of interactions

Design for Your Ears#snddc @jypyk @creativenewman

Learning Through Data

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Iterative Framework

• Agile - Our core philosophy of how we work.

• Scrum - The vehicle inside which we get things done.

• Lean - How we know we’re working on the right stuff.

Credit: McCaul Baggett

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

“Catch Me Up”vs.

“Tell Me a Story”

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Yes, and...

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

75% of all searches can be attributed

to the name of a show or podcast

57% of show searches

are for NPR shows or podcasts

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

Design for Your Ears#snddc @jypyk @creativenewman

People aren’t binary;

personalization shouldn’t be, either.

Design for Your Ears#snddc @jypyk @creativenewman

Listeners find great content

through trusted companions.

Design for Your Ears#snddc @jypyk @creativenewman

Don’t reinvent the wheel.

Design for Your Ears#snddc @jypyk @creativenewman

Build frameworks, not features.

Design for Your Ears#snddc @jypyk @creativenewman

Open Questions

Design for Your Ears#snddc @jypyk @creativenewman

Music?

Design for Your Ears#snddc @jypyk @creativenewman

Other personalization signals?

Interaction

Valu

e

Design for Your Ears#snddc @jypyk @creativenewman

Connection to other NPR experiences?

Design for Your Ears#snddc @jypyk @creativenewman

Design isn’t about the buttons…

it’s about the total experience.

Design for Your Ears#snddc @jypyk @creativenewman

Thank You

Jeremy Pennycook

Mobile Technology Manager

@jypyk

Dan Newman

Deputy Creative Director

@creativenewman

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