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Training Manual
Northey Street City Farm
New Farmers
A Training Manual for
Volunteers, Volunteer Coordinators and Trainers
at Community Gardens and City Farms
Compiled by
Tash Morton and Dick Copeman
Northey Street City Farm 16 Victoria St, Windsor, QLD 4030, Australia
nnorthey@bigpond.net.au www.northeystreetcityfarm.org.au
Ph 07 3857 8775, Fax 07 3857 8108
ACKNOWLEDGEMENTS
• The Commonwealth Department of Family and Community Services provided the funding for Northey Street City Farm’s New Farmers Project. Departmental officers, Bev Lauder, Collin Thompson and Bjorne Hoppe were helpful and supportive.
• The NSCF Reference Committee members, Jill Istraty, Donella Scown, Jenny Leask and Tom Greenwood provided valuable guidance for the project officers.
• NSCF staff, John Morahan, Rikki Pieters, Richard Nielsen and Linda McKee helped with project planning, administration and training development.
• NSCF Volunteer Coordinators, Mez Quinn, Ben Cornfoot. Bill Carr, Kate Law, Katie McGuire, Millie Lindenau and Kristen Duffas provided feedback and inspiration.
• NSCF volunteers, James Baird, Ross Craig and Rikki Coulston helped with training and James Baird contributed additional and exceptional catering skills.
• Malindi Morris drew the fantastic illustrations for the manual. • Kate Baker from CERES, Melbourne, reviewed a draft manuscript of
the manual. • Monique Delaney edited and arranged the final draft.
First Published 2004 Reproduction of the contents of this manual is permitted. Acknowledgement of the source would be appreciated as well as feedback on its usefulness. We have made every effort to acknowledge the copyright of others. Any inadvertent omission will be acknowledged in future editions
CONTENTS Acknowledgements Introduction Introduction Outline of New Farmers Project About Northey St City Farm Volunteer Training at NSCF Objectives Training Programs: Volunteer, Volunteer Coordinator and Train the Trainer Training Environment Equipment and Facilities for Training Promoting Training Volunteer Training Program Volunteer Orientation Program Workplace Health and Safety Training Needs Analysis Course Outline Volunteer Training Modules
1. Tree Care 2. Vegetable Gardening 3. Chooks 4. Green Waste Recycling 5. Basic Carpentry 6. Bushfoods 7. Office Skills 8. Propagation 9. Designing a Garden 10. Organic Pest and Disease Control 11. What is Permaculture? 12. Tour Guiding
Volunteer Co-coordinator Training Program Course Outline Volunteer Co-coordinator Training Modules
1. Volunteers- Who are they? Why do they Volunteer? What are our Responsibilities to Them?
2. Defining Roles for Volunteers 3. Recruiting and Orientating Volunteers 4. Using the Volunteer Database
Page
4
7 8 9
10 12 12 12
13 13 14
15 16 17 21 22 23 23 24 30 32 36 34 40 42 45 46 50 52
53 55 56 56
60 64 68
5. Planning a Volunteer Work Session 6. Facilitation Skills 7. Conflict Resolution 8. Training Volunteers 9. Establishing Volunteer Co-coordinator Roles 10. Evaluating your Volunteer Program 11. Supporting Volunteer Coordinators
Train the Trainer Program Course Outline Train the Trainer Modules
1. Training Needs Analysis 2. Effective Learning 3. Creative Tools for Training 4. Designing a Training Module 5. Prepare a Training Module 6. Evaluating Training 7. Integrating Training into your Volunteer Program
Evaluating Training Volunteer Training Volunteer Coordinator Program Train-the-Trainer Program Volunteer Coordinator Role Descriptions Appendixes 1. Volunteer Policies and Procedures 2. Volunteer Orientation Manual 3. Volunteer Events and Training Calendar 2004 4. NSCF Volunteer Registration Form 5. Volunteer Feedback form 6. Bibliography and References
70 76 81 83 86 91 92
93 94 95 95 98
102 106 108 110 112
113 114 115 116
119
New Farmers Training Manual 7
II NTRODUCT I ONNTRODUCT I ON
New Farmers Training Manual 8
Volunteer Training
INTRODUCTION Active volunteers are the key ingredient in all successful community gardens and city farms. It is volunteers who start the gardens, build them up and keep them going. Even when funded positions are obtained, volunteers are still absolutely essential to keep the gardens going and to stimulate the interest, fun and activity that distinguish successful community gardens and city farms. Gardening is a complex and sophisticated activity. While anyone can pick up a fork and dig, or push a seed into the soil, success at gardening requires a combination of knowledge, skills and experience. Running community organizations, similarly, requires an array of skills and knowledge. Training is essential for helping volunteers acquire the skills necessary to be good gardeners and to run successful community organisations. Successful community gardens and city farms are places where learning is integrated into all activities. This manual records the experience of one successful community garden, Northey Street City Farm in Brisbane, in developing and delivering training programs for its volunteers. To train volunteers, volunteer coordinators and volunteer trainers are needed. So this manual includes training programs for volunteer coordinators and for volunteer trainers, as well as programs for the volunteers themselves. The primary purpose in compiling this manual has been to facilitate on-going training programs at Northey Street City Farm itself. We hope, however, that our experience may be of use to other city farms and community gardens as they embark upon training their volunteers. Each community garden is unique and training programs need to reflect their individual circumstances. Not all the individual training modules in this manual will necessarily apply to other community gardens. We hope, however, that this manual may inspire others to adapt elements of our programs to their own use or, better still, develop their own training programs and modules. We welcome feedback about the manual and its contents. We hope that all who use it get as much fun and stimulation from it as we did in putting it together. Tash Morton and Dick Copeman New Farmers Project Coordinators Northey Street City Farm
Introduction
New Farmers Training Manual 9
OUTLINE OF THE NEW FARMERS’ PROJECT The New Farmers Project has sought to widen community participation in City Farms and Community Gardens by researching and developing training and devel-opment packages for volunteers at Northey Street City Farm (NSCF). A volun-teer training and participation model has been established that can be delivered by volunteers and be easily transferred to other community gardens and city farms. Two part-time project officers were employed for 12 months to research exist-ing programs and adapt or develop training programs, in consultation with NSCF’s volunteers. They co-ordinated and delivered training and facilitated evaluation of the project. NSCF volunteers, volunteer co-coordinators and mem-bers from other local community gardens were invited to participate in the training and contribute feedback. The manual is a collection of training that of-fers an inclusive, fun and educational framework for developing training pack-ages. It is envisaged that the ‘New Farmers’ Volunteer Development Program will be-come self-sustaining and be operated by volunteers over the long term.
Project aims The aims of the project were: • To research, develop and deliver training programs that will enable volun-
teers to be effectively involved in City Farm projects. • To encourage continued participation of volunteers in city farms through
devising programs that support, educate and recognise volunteer contribu-tions on city farms.
• To identify and promote leadership in order that volunteers can plan, co-
ordinate and manage the Farm’s activities and projects • To support the training of volunteers on other city farms and community
gardens through devising training programs that will be applicable to other community gardens and city farms,
Introduction
New Farmers Training Manual 10
Volunteer Training
ABOUT NORTHEY STREET CITY FARM
Our Mission… We are a dynamic creative and diverse city farm based on mutuality, innovation and environmental sustainability.
Our Vision… We aim to create a working model of a co-operative, community based, urban permaculture farm which demonstrates, promotes, educates, celebrates and ad-vocates for environmental and economic sustainability in a healthy, diverse and supportive community. NSCF History Northey Street City Farm was established in 1994 on 4 hectare of Brisbane City Council parkland. The land on Northey Street had been reclaimed from housing in 1974, after big floods had famously consumed the houses. The land is bordered by Breakfast Creek, a large car park and roads. When the first volunteers started on site there were some large mango trees and a lot of grass! Collectively the people involved had a vision to permaculture the site using organic methods. Revegetation along the creek banks and estab-lishment of vegetable gardens were the initial plantings. Progressively, or-chards, wetlands, kitchen gardens, market gardens, a kids area, a kitchen, an office, a workshop, a retail nursery, a green waste recycling centre, a picnic area, chook yards, art space, bushtucker and cabinet timber plantations have been established on site. For the first five years the city farm ran entirely on volunteer labour. In the past five years the city farm has been supported through funding submissions and the development of ethical enterprises and supports a number of project staff who manage a range of programs on and off site. The New Farmers project is the first project the farm has had, aimed specifi-cally at supporting volunteers. NSCF currently attracts around 150 volunteers a year who actively participate in activities on site.
NSCF Structure NSCF is an Incorporated Not-for-Profit Community Association. City Farm is managed by a Management Committee and a Staff Collective. The Management Committee consists of eight members who are elected at the Annual General
Introduction
New Farmers Training Manual 11
Meeting. The Management Committee themselves are volunteers and must be mem-bers of the organisation. The Management Committee meets once a month. The Staff at NSCF meet weekly and co-ordinate projects at the Farm. See the Organ-isational Mud-map in the Orientation Manual (Appendix 2) for an overview of the structure of Northey Street City Farm.
Introduction
New Farmers Training Manual 12
Volunteer Training
VOLUNTEER TRAINING AT NORTHEY STREET CITY FARM (NSCF)
Objectives 1. To strengthen the skills of volunteers and their confidence in their ability to
work effectively at NSCF. 2. To develop the skills of experienced volunteers who are interested in taking on
the roles of coordinating other volunteers and of running volunteer induction and training programs.
3. To clarify the roles of volunteers and volunteer coordinators. 4. To strengthen community involvement in NSCF, particularly by people who wish
to become involved in farming and gardening for cultural and social reasons. 5. To increase volunteer participation at NSCF. 6. To develop stronger links with other city farms and community gardens and to
assist them provide training for their volunteers.
Training Programs The New Farmers’ project has developed the following training programs:- • An Orientation course for new volunteers that introduces them to the Farm
site and to staff and volunteer coordinators, explains the structure and func-tioning of NSCF, outlines opportunities for volunteering and covers basic Work-place Health and Safety. These induction courses are held once a month and last for three hours. See the Volunteer Orientation Program (p 16) and Volun-teer Orientation Booklet. (Appendix 2).
• Volunteer Training Days that provide training in the core activities of NSCF.
These are held four times a year and run for six hours. See the Volunteer Training Modules on pp 22-50.
• A Volunteer Coordinator Training Program that builds the skills and confidence
of volunteer coordinators so that they can train and coordinate volunteers. This program runs over two days and is held once a year. See Volunteer Coordinator Training modules on pp 51-89.
• A Train-the-Trainer Program for NSCF volunteers and staff and interested
members of other city farms and community gardens. This program provides practical training in small group training techniques, including training needs analysis and creative facilitation techniques. See Train-the-Trainer modules on pp 92-115.
Introduction
New Farmers Training Manual 13
Training Environment The New Farmers’ training programs have been developed to take full advantage of NSCF’s ‘living classroom’ of permaculture orchards, organic vegetable gardens, chicken runs, organic nursery, bushfood plantings, aquaculture ponds and green waste recycling centre, as well as its grass roots, community based structure and organization. Thus, for effective delivery, the Volunteer Training Modules in particular, require a garden environment similar to that of NSCF or other established community gardens. The Volunteer Coordinator Training Program and the Train-the-Trainer Program, however. are less site specific and can be delivered in non-garden environments, Equipment and Facilities for Training These Training Programs were developed to be delivered in the open-air facilities of NSCF. Consequently, high technology teaching aides are not required. The equipment required includes: • Blackboard • Pin boards • Butcher’s paper • Chalk • Felt pens • Assorted hats, scarves, balls, musical instruments, etc as props for role
plays, teaching sessions etc • Spare pens, crayons, pencils and paper for students’ use
Introduction
New Farmers Training Manual 14
Volunteer Training
Facilities that are recommended, in addition to the garden, nursery etc. men-tioned above, include: • A training room or outdoor training area with shade and weather protec-
tion • Seats and tables • Separate ‘break-out’ areas for small group activities • A large room or flat, open space for group exercises and games • Toilet • Kitchen for tea and coffee and lunch
Promoting Training Word of mouth, email and notices on the volunteers’ noticeboard are used to promote training programs for volunteers and volunteer coordinators. Train-the-trainer programs are promoted also to other city farms and community gardens through the Community Gardens and City Farms Network and to other kindred organizations via email.
Introduction
New Farmers Training Manual 15
VVOLUNTEEROLUNTEER TTRAI N I NGRAI N I NG
New Farmers Training Manual 16
Volunteer Training
VOLUNTEER ORIENTATION PROGRAM This program aims to introduce new volunteers to the physical site, operations and personnel of Northey Street City Farm. It also covers the rights and re-sponsibilities of volunteers as well as basic workplace health safety. Volunteer Induction Programs are held on the first Thursday of each month.
Program
9:30 – 10:40 Tour of City Farm
10:40 – 11:10 Morning tea and introductions to staff and volunteer coordi-nators
11:10 – 11:45 Read through Orientation booklet re:- • Structure and Function of NSCF • Rights and Responsibilities of Volunteers
11:45 – 12:25 Workplace Health and Safety
12:25 – 12:30 Questions
12:30 – 1:00 Lunch
Volunteer Training
New Farmers Training Manual 17
WORK
PLACE
HEA
LTH A
ND S
AFE
TY
Faci
litat
or:
Ti
me:
40
min
s O
bjec
tive
s:
1.To
und
erst
and
who
is r
espo
nsib
le f
or W
orkp
lace
hea
lth
and
Safe
ty
2.To
kno
w ho
w to
wor
k sa
fely
3.
To b
e aw
are
of t
he r
isks
of
work
ing
at N
SCF
4.
To b
e fa
mili
ar w
ith
the
tool
s an
d pr
otec
tive
equi
pmen
t at
NS
CF
Obj
ective
Co
mpe
tenc
ies
Act
ivity
Tim
e
(min)
Reso
urce
s/ H
and
-ou
ts
1) T
o un
ders
tand
who
is
resp
onsi
ble
for
Wor
k-pl
ace
Hea
lth
and
Safe
ty
•U
nder
stan
d th
e re
spon
sibi
litie
s of
wo
rker
s an
d su
perv
isor
s •
Read
fro
m t
he W
orkp
lace
Hea
lth
and
Saf
ety
Act
0-
5 W
orkp
lace
Hea
lth
and
Saf
ety
Act
2)To
kno
w ho
w to
wor
k sa
fely
•Kn
ow h
ow t
o un
dert
ake
task
s sa
fely
•
Brai
nsto
rm t
he p
repa
rati
ons
for
a si
mpl
e wo
rkpl
ace
task
5-
10
Saf
ety
wor
kshe
et
3) T
o be
awa
re o
f th
e ri
sks
of w
orki
ng a
t N
SCF
•M
anua
l han
dlin
g •
Sun
exp
osur
e •
Cuts
, tri
ps a
nd f
alls
•
Powe
r to
ols
and
nois
e
•Re
ad t
hrou
gh h
azar
d sh
eets
wit
h th
e gr
oup
10-2
5 La
min
ated
haz
ard
shee
ts o
n M
anua
l H
andl
ing
4) T
o be
fam
iliar
wit
h th
e to
ols,
pro
tect
ive
equi
pmen
t an
d fi
rst
aid
faci
litie
s at
NS
CF
•Kn
ow w
here
too
ls a
re k
ept
•Kn
ow w
here
pro
tect
ive
equi
pmen
t is
ke
pt
•Kn
ow w
here
fir
st a
id k
it is
kep
t
•D
emon
stra
te t
ools
in t
ool a
rea
•S
how
prot
ecti
ve e
quip
men
t •
Show
fir
st a
id k
it
25-3
5
Sum
mar
y an
d co
nclu
sion
•Q
uest
ions
and
ans
wers
35
-40
Volunteer Training ModuleModule
New Farmers Training Manual 18
Volunteer Training
SAFETY WORKSHEET NAME: • Workplace Health & Safety Act • Accident / Incident reports • Your WH&S Officer is Richard Nielsen
SAFETY IS _ _ _ _ EASY
PEOPLE
IMPLEMENTS
SURROUNDINGS
SELF
Strategies for Safety
• ELIMINATE THE HAZARD • USE A SAFER ALTERNATIVE • USE AN ENGINEERING OR DESIGN SOLUTION • DEVISE A SAFER WORK PRACTISE • USE PERSONAL PROTECTIVE EQUIPMENT
Volunteer Training HandoutHandout
New Farmers Training Manual 19
MANUAL HANDLING What is Manual Handling? Manual Handling is any activity by a person, which requires the use of force to lift or shift an object
Injuries Caused by Manual Handling Manual handling of heavy or awkward objects is the commonest cause of injury at work. The most frequent injuries from manual handling are: • lower back injury - damage to the ligaments, muscles or inter-vertebral discs • injury to other parts of the body, such as the knee and shoulder • fatigue, leading to accidents, such as trips and falls • aggravation of heart or lung diseases, such as heart failure or asthma • abdominal hernias How to Reduce the Risks of Manual Handling 4. Eliminate or reduce the hazard or use a safer
alternative e.g. use lightweight bamboo instead of heavy hardwood for fencing 2. Use an engineering or design solution e.g. store heavy and frequently used objects between shoulder and knuckle height (position A in diagram ) 3. Devise a safer work practice e.g. use lifting aids such as trolleys, barrows or ropes, lift in teams, roll rather than lift 4. Use personal protective equipment e.g. steel capped boots, gloves
3-Stage Approach to Manual Handling 1. Stop and survey the situation to identify the risk
• clear the path • (look high, look low, look where you want to go)
2. Assess the risk • weight of the load • shape of the load and ease of gripping • position of the load in relation to your body • for how long will you have to lift or push
Assess the Risk (cont.) • how far will you have to lift or push • how many times will you have to lift or push the load • Do the manual handling only when you have worked out how to control the
risk
Volunteer Training HandoutHandout
New Farmers Training Manual 20
Volunteer Training
Weight limits Legal limits: • Women (all ages) 16 kg • Men aged 16 to 18 18 kg • Men over 18 no legal limit Advisory limits in codes and workplace awards: • weight limit for men varies from 20 kg to 55 kg • when seated, do not lift in excess of 4.5 kg
How to Lift Traditional advice to keep the back straight and knees bent in a squatting position when lifting is no longer recommended. It is safer to follow your instincts as to what feels most natural and comfortable in each situation.
Situations to Avoid • lifting above the shoulders • twisting movements • sideways bending • sudden jerking movements • lifting at arms length • awkward shaped objects • objects without suitable grips • prolonged or repetitive manual • handling without rest breaks
Potential Hazards at City Farm • lifting timber, sleepers, lumps of concrete, benches, etc. • pushing heavily laden barrows, especially over uneven ground • rolling the compost tumblers • can you identify any others?
The Golden Rule Don't be afraid to ask for help if you have to
lift or push a heavy object.
Weights of common objects at City Farm • concrete block - 20 kg
(approx) • standard bag of
cement - 40 kg
Volunteer Training HandoutHandout
New Farmers Training Manual 21
Volunteer Training Needs
Northey Street City Farm is now able to offer training courses for all our volunteers four times a year . The first Volunteer Training Program will be held on Friday 25th July, from 9 am to 3 pm. There will be no charge for the training program for regular volunteers. Lunch and morning tea will be provided What do you want to learn? Below is a list of possible topics for the training program. Please tick 5 topics that you would like to receive training in.
Propagating plants from seeds Propagating plants from cuttings Planting seedlings Planting trees Maintaining vegetable gardens Common vegies - growing and using them Tree care
What is Permaculture? How to conduct a meeting Workplace health and safety Basic carpentry Introduction to power tools Basic office skills Others (please specify) …………………………………………………………………………………………………………………………………………
We won't be able to include all the topics listed above, so we will be guided by what topics are wanted by the majority of volunteers. What do you know already? Please indicate which of the topics below you are familiar with.
Propagating plants from seeds Propagating plants from cuttings Planting seedlings Planting trees Maintaining vegetable gardens Common vegies - growing and using them Tree care
What is Permaculture? How to conduct a meeting Workplace health and safety Basic carpentry Introduction to power tools Basic office skills Others (please specify) ………………………………………………………………………………………………………………………………………… Thanks for your time and interest.
TRAINING NEEDS ANALYSIS The form below is used to assess the training needs of NSCF volunteers.
Volunteer Training HandoutHandout
New Farmers Training Manual 22
Volunteer Training
VOLUNTEER TRAINING PROGRAM Volunteer Training Days are held quarterly, with three topics covered on each day. The topics were decided following a Training Needs Survey of active NSCF volunteers. The survey form is shown over the page. The topics for which training modules have been developed and delivered are: Training Day 1 • • Vegetable gardening • Tree Care • Basic Carpentry Training Day 2 • Chickens • Green Waste Recycling • Bushfoods Training Day 3 • Propagation • Office Skills • Organic Pest and Disease Control Training Day 4 • What is Permaculture? • Garden Design • Tour Guiding Group numbers are kept to a maximum of 18, divided into three groups of six to allow for maximum hands-on activity. Tutors are drawn from NSCF staff and from participants in the Train-the-Trainer course. Volunteer Training Modules are shown on the following pages.
Volunteer Training
New Farmers Training Manual 23
Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Reso
urce
s /
Han
dou
t
Intr
oduc
tion
O
utlin
e se
ssio
n A
scer
tain
pri
or k
nowl
edge
Ga
me:
nam
e yo
urse
lf a
nd o
ne d
isas
ter
with
tre
e ca
re.
1. C
arin
g fo
r gr
owin
g tr
ees
incl
udin
g st
akin
g,
weed
ing,
wat
erin
g,
mul
chin
g an
d fe
rtili
s-in
g.
1.1
Sta
king
of
tree
s ar
e re
mov
ed o
r ad
ded
in t
he o
rcha
rd.
1.2
Fer
tilis
er is
add
ed t
o th
e fr
uit
tree
in t
he f
orm
of
com
post
, mul
ch a
nd li
quid
fer
tilis
er.
1.3
Wee
ding
is c
arri
ed o
ut a
roun
d th
e ba
se o
f th
e tr
ee
1.4
The
tre
es a
re w
ater
ed if
nee
ded.
Usi
ng f
ruit
tre
es in
the
orc
hard
dem
-on
stra
te t
he p
ract
ice
of s
taki
ng,
mul
chin
g, f
erti
lisin
g, w
ater
ing
and
weed
ing.
Whe
elba
rrow
s, m
ulch
, st
akes
, tie
s, c
ompo
st,
whit
e oi
l, liq
uid
fert
il-is
er, m
ulch
fol
ks
2. U
nder
stan
ding
the
ro
le o
f in
tegr
ated
tre
e ca
re
2.1
Tre
es s
houl
d no
t be
pla
nted
in is
olat
ion
but
as p
art
of
an in
tegr
ated
sys
tem
. 2.
2 I
nteg
rate
d sy
stem
s sh
ould
pro
vide
for
the
nee
ds o
f th
e tr
ee; f
erti
lity,
pes
t an
d di
seas
e re
sist
ance
and
con
-tr
ol, s
hade
or
sun,
pol
linat
ors.
The
se a
re c
alle
d gu
ilds.
Wal
king
thr
ough
the
orc
hard
the
tu
tor
pion
ts o
ut e
xam
ples
of
inte
r-gr
ated
sys
tem
s an
d as
ks t
he s
tu-
dent
s to
fin
d fu
rthe
r ex
ampl
es.
Conc
lusi
on a
nd E
valu
a-ti
on
Revi
ew c
ompe
tenc
ies
abov
e •
Qs
& A
s
Tree
Car
e Fa
cilit
ator
:
Tim
e: 1
.5 h
ours
O
bjec
tive
s:
1) C
arin
g fo
r gr
owin
g tr
ee in
clud
ing
stak
ing,
wee
ding
, wat
erin
g, m
ulch
ing
and
fert
ilisi
ng.
2. U
nder
stan
ding
the
rol
e of
inte
grat
ed t
ree
care
thr
ough
des
igni
ng g
uild
s.
Volunteer Training ModuleModule
New Farmers Training Manual 24
Volunteer Training
Vege
table
Gard
ening
Fa
cilit
ator
:
T
ime:
75
min
s O
bjec
tive
s:
1.To
sel
ect
appr
opri
ate
seed
s an
d se
edlin
gs f
or p
lant
ing
in d
iffe
rent
sea
sons
2.
To p
repa
re g
arde
n be
ds f
or p
lant
ing
3.To
pla
nt s
eeds
and
see
dlin
gs
4.To
app
ly c
ompo
st, m
ulch
and
wat
er a
ppro
pria
tely
5.
To c
ontr
ol w
eeds
app
ropr
iate
ly
Obj
ecti
ve
Compe
tenc
ies
Act
ivity
Time
Reso
urce
s/ H
ando
uts
Intr
oduc
tion
Out
line
of s
essi
on
Ass
ess
Prio
r le
arni
ng a
nd e
xper
ienc
e 0
- 5
1. T
o se
lect
app
ropr
iate
se
eds
and
seed
lings
for
pl
anti
ng a
t di
ffer
ent
tim
es o
f ye
ar
•Kn
ow h
ow t
o fi
nd o
ut w
hat
to
plan
t in
eac
h se
ason
•
Sele
ct a
ppro
pria
te s
eeds
and
se
edlin
gs f
or p
lant
ing
at
diff
eren
t ti
mes
of
year
•Re
ad t
hrou
gh a
nd d
iscu
ss h
ando
ut
•In
nur
sery
, sel
ect
seed
s an
d se
edlin
gs
for
plan
ting
out
5 –
15
S
easo
nal P
lant
ing
Gui
des
from
NSC
F ne
wsle
tter
s
Volunteer Training ModuleModule
New Farmers Training Manual 25
2. T
o pr
epar
e ga
rden
bed
s fo
r pl
anti
ng
•Re
mov
e sp
ent
plan
ts a
nd w
eeds
fr
om g
arde
n •
Sele
ct p
lant
ing
area
s fo
r cr
op
rota
tion
•
Dig
out
pat
hs a
nd a
dd s
oil t
o ga
rden
•Τu
tor
expl
ains
con
cept
of
crop
rot
atio
n •
Stud
ents
and
tut
or s
elec
t ar
eas
for
crop
rot
atio
n an
d pr
epar
e ga
rden
bed
s fo
r pl
anti
ng
15 -
65
3. T
o be
abl
e to
pl
ant
seed
s an
d se
edlin
gs
•Pl
ant
seed
s
•Pl
ant
seed
lings
•
Tuto
r de
mon
stra
tes
how
to p
lant
a
seed
ling
and
how
to p
lant
a s
eed.
•
Stud
ents
eac
h pl
ant
at le
ast
ten
seed
ling
and
ten
seed
s in
app
ropr
iate
po
siti
ons
4. T
o ap
ply
com
post
, wat
er
and
mul
ch
appr
opri
atel
y
•A
pply
com
post
•
App
ly w
ater
•
App
ly m
ulch
•Tu
tor
dem
onst
rate
s ho
w to
app
ly
com
post
wit
h ea
ch s
eedl
ing,
wat
er
seed
lings
and
app
ly m
ulch
•
Stud
ents
app
ly c
ompo
st, w
ater
and
m
ulch
to
seed
lings
5.
To
cont
rol
weed
s ap
prop
riat
ely
•Re
cogn
ise
com
mon
wee
ds
•Co
ntro
l com
mon
wee
ds
•Tu
tor
poin
ts o
ut c
omm
on w
eeds
•
Dem
onst
rate
met
hods
for
man
agin
g th
em
•St
uden
ts id
enti
fy a
nd m
anag
e we
eds
Sum
mar
y an
d Ev
alua
tion
•Q
uest
ion
and
answ
er s
essi
on
•Cl
ean
up a
nd p
ut a
way
65 -7
5 Fo
rks,
han
d fo
rks,
tro
wels
, sh
ovel
s, r
akes
, wh
eelb
arro
ws, h
oses
, wa
teri
ng c
ans,
see
ds,
seed
lings
, co
mpo
st, m
ulch
Volunteer Training ModuleModule
New Farmers Training Manual 26
Volunteer Training Volunteer Training
Sow seeds in punnets
Dec Jan Feb
Asparagus • Beetroot • .
Broccoli •
Brussel Sprouts • Burdock • • •
Cabbage •
Cabbage-Chinese • • •
Capsicum • • •
Cauliflower • Celery •
Ceylon spinach • • •
Chillis (all) • • •
Eggplant • • •
Kale • Lettuce •
Lettuce – non-hearting
• • •
Mexican yam (jicama)
• • •
Onions •
Radish • • • Rosella • • •
Sunflowers • • •
Tomatoes - pest resistant
• • •
Sow seeds direct
Dec Jan Feb
Amaranth (grain) • • • Beans-climbing • • • Beans-dwarf • Buckwheat • • • Corn-sweet • • • Cowpea/ lab lab • •
Cucumber • • • Eshallots • Marrow/gourd • • Melons • • • Peanut • Pumpkin • • Soya bean • Zucchini/ squash • •
Fertilise Dec Jan Feb
Manure & mulch vegetable garden
•
Light application to fruit trees
•
Herbs Dec Jan Feb
Anise • • •
Basil • • •
Burnett • • •
Catnip •
Chamomile C •
Chervil • • •
Dandelion R •
R •
R •
Echinacea • • •
Evening primrose • • •
Feverfew C •
C •
C •
Hyssop • • •
Lemongrass R R R
Lovage • • •
Marigold • • •
Marjoram C •
C •
C •
Nasturtium • • •
Oregano C •
C •
C •
Parsley • • •
Peppermint C •
C •
C •
Pyrethrum • • •
Valerian • • •
Trees, vines to plant
Dec Jan Feb
Bananas R R R
Pawpaw • • •
Passionfruit •
Tamarillo C •
C •
C •
Propagation Dec Jan Feb
Artichoke-Jerusalem
T
Cassava C C C
Ginger T T T
Galangal T T T
Sweet potato C C C
Taro R R R
Turmeric T T T
Yacon T
Yam T T T
Maintenance & Preparation
Dec Jan Feb
Fruit fly control measures
• • •
Mulch and ground covers
• • •
Prepare beds for autumn plantings
•
Prepare beds for green manure
•
Sow green manure i.e. Lab-lab, Buckwheat,lucerne, mustard
• ***
Watch Out For!
Dec Jan Feb
Beanfly, chewing insects, caterpillars
• • •
Citrus leaf miner • • •
Damping off •
Fruitfly • • •
Mildew • • •
Water stress (esp. citrus)
• • •
Thankyou to Tash Morton for the development of the 3 monthly planting guides.
Pruning Dec Jan Feb
Bushy herbs •
Pigeon peas (after flower-ing)
•
• Seed
R Root division
C Cutting
T Tuber
HandoutHandout
New Farmers Training Manual 27
Volunteer Training
Sow seeds in punnets
Mar Apr May
Beetroot • • •
Broccoli • • •
Brussel Sprouts • •
Cabbage • • •
Capsicum • •
Carrot • • •
Cauliflower • • •
Celery • •
Daikon •
Eggplant • • •
Endive • •
Kale • • •
Kohl Rabi • •
Lettuce (hearting) •
Lettuce – non-hearting
• •
Leek • •
Mustard greens • • •
Onion •
Shallots • • •
Silverbeet • • •
Spinach English •
Swede •
Tomato • • •
Sow seeds direct
Mar Apr May
Amaranth • •
Artichoke • •
Asparagus •/R •/R •/R
Beans—broad • •
Beans—bush • •
Beans—climbing • • • Carrot • • • Cucumber •
Parsnip • Pea • Potatoes t=tuber T T T Pumpkin • Radish • • • Rhubarb • • Snowpeas • • Strawberry run-ners
• • •
Sunflowers • Turnip • • Zucchini, squash, marrow, gourd
• •
Asian vegies (punnets)
Mar Apr May
Bok choi • •
Chinese cabbage • • Choy sum • • • Kang kong C C Pak choi •
Mizuna
Perilla • •
Herbs Mar Apr May
Basil (seed/cut) •/C •/C •/C
Borage • • •
Burnett • • •
Caraway • •
Catnip • •
Chamomile •/C •/C
Chervil • Chicory •
Chives •/R •/R •/R
Coriander • • •
Dandelion (root) •/R •/R
Dill • •
Evening primrose •/R
Garlic (clove) • •
Florence Fennel • •
Garlic clove
Licorice • •
Oregano (root) C C C
Parsley • • •
Rocket • • •
Rosemary C C C
Spearmint C C C
St. John’s Wort • • •
Watercress R
Wormwood C C C
Green manure
Mar Apr May
Green manure kit
•
Lucerne • •
Lupin •
Oats •
Pinto beans •/R •/R
Propagation (cuttings/div)
Mar Apr May
Burdock • • •
Cassava C C C
Comfrey (root) R R R
Herbs (soft wood) C C
Herbs (woody) C
Ibeka C C
Jerusalem Arti-chokes
T T
Lemongrass R
Raspberry R/C
Sweet Potato C C C
Warrigal greens •/C •/C •/C
Maintenance & Preparation
Mar Apr May
Prepare beds for winter crop
*** ***
Prepare beds for green manure
***
Watch out for! Mar Apr May
Aphids *** *** ***
Damping off ***
Don’t mulch too close to stems
*** ***
Fruitfly ***
Mildew ***
Water stress/heat ***
White cabbage moth
*** ***
Thankyou to Tash Morton for the development of the 3 monthly planting guides.
Pruning Mar Apr May
Bushy herbs *** ***
Perennial flowers
***
Anything fin-ished fruiting/flowering
***
Ledgend
R Root Division
C Cutting
T Tuber
• Seed
HandoutHandout
New Farmers Training Manual 28
Volunteer Training
Plant trees/vines June July Aug Grapes * Passionfruit *
Herbs and Flowers June July Aug Alyssium * Basil C/* C/* Borage * * Chevril * * Chicory * Coriander * * Cress * * Dandelion R R Dill * * * Evening primrose * Garlic clove Ginger T T Marigold * Parsley * * * Oregano R Sweet pea * Tumeric T T
Propagation June July Aug Grape monstera C
Woody herbs (rosemary/thyme)
C
M’tain & Prepare June July Aug
Prune perennial flowers * Prune after fruit/flowers: Anything Grape Herbs Bush lemon
*
* * *
Fruit fly control * Fertilise fruit/trees and vines
*
Watch Out For! June July Aug White cabbage moth * * Frost * * * Aphids * Snails * * Citrus aphids and leaf miners
*
Strong westerly wind *
Sow seeds in Punnets June July Aug Beetroot * * * Cabbage * Carrot * * Capsicum * * * Cauliflower * Celery * * Eggplant * * * Endive * Diakon * * Kale * * Kohl rabi * * Lettuce-hearting * * * Mustard greens * * Onion * * Rocket * Shallots * * * Silverbeet * * * European spinach * Tomatoes * * *
Sow seeds direct June July Aug Asparagus crowns * * Beans * * *
Carrot * * *
Cucumber * * *
Parsnip * *
Pea – snow/snap * *
Potato */T T
Pumpkin * * *
Radish *
Turnip * *
Water chestnuts T
Yacorn (ground apple) T
Zucchini/squash/marrow
Asian vegies (sow in Punnets)
June July Aug
Pak choi * * Choi sum * * Tall paak tsoi * * Swatow broccoli * * Chinese cabbage * Bok choy *
* Seed
C Cutting
R Root
T Tuber Green Manure June Oats *` Lucerne *
Volunteer Training HandoutHandout
New Farmers Training Manual 29
Sow seeds in punnets
Sept Oct Nov
Asparagus ? ? ? Beetroot ? ? ? Capsicum ? ? ? Ceylon spinach ? ? ? Chilli ? ? ? Eggplant ? ? ? Lettuce – non-hearting
?
?
?
Rosella ? ? ? Shallots ? ? ? Silverbeet/spinach
? ? ?
Tomatoes - pest resistant
? ? ?
Sow seeds direct
Sept Oct Nov
Beans – climb – dwarf – snake – bush
? ?
? ?
? ? ?
Choko T T T Carrot ? Cassava C C C Cucumber ? ? ? Ginger T T T Indian spinach ? Luffa ? ? ? Marrow/gourd ? Melons ? ? ? Okra ? ? ? Peanuts ? Potatoes T T Pumpkin ? ? ? Radish ? Sweet corn ? ? ? Sweet potato/taro
C/T C/T C/T
Zucchini/ squash
? ? ?
Asian Vegies (sow in pun-nets)
Sept Oct Nov
Chinese cab-bage
?
Bok choy ? ?
Herbs and Flowers
Sept Oct Nov
Alyssium ? ? Basil C
? C ?
C ?
Cosmos ? Dill ? ? Forget-me-not ? Marigold ? ? ? Parsley ? ? ? Salvia C
? C ?
?
Sunflower ? ? ? Zinnia ?
Trees, vines to plant
Sept Oct Nov
Banana suck-ers/ Monstera
? ? ?
Pawpaw ? Tamarillo C
?
Propagation Sept Oct Nov
Woody herbs (rosemary/thyme)
C
Ginger T T T
Crysanthenam C
Cassava C
Comphrey R
Lemongrass R
Cape goose-berry
C
Maintenance & Preparation
Sept Oct Nov
Prune after fruit/flower: - herbs - custard apple - bush lemon - native shrubs - mulberry
? ? ?
? ?
? ?
Prepare beds for summer vegies
? ?
Fruit fly control measures
? ?
Mulch to control grass and weeds
? ?
Fertilise fruit trees and vines
?
Mulch and estab-lish living ground covers
?
Remove straw-berry runners
?
Watch Out For! Sept Oct Nov
Beanfly, caterpil-lars
? ? ?
Water stress ? ? ?
Fruitfly ? ?
Beetles ?
Citrus leaf minor ?
Powdery mildew on zucchini/squash/etc
?
Propaga-tion
Key
? Seed
R Root division
C Cutting
T Tuber
Thankyou to Tash Morton for the development of the 3 monthly planting guides.
Volunteer Training HandoutHandout
New Farmers Training Manual 30
Volunteer Training
Choo
ks
Faci
litat
or:
T
ime:
1.5
hou
rs
Obj
ecti
ves:
1.
To u
nder
stan
d th
e ch
arac
teri
stic
s an
d be
havi
ours
of
chic
kens
2.
To b
e ab
le t
o pr
ovid
e fo
r ne
eds
of p
oult
ry (h
ousi
ng, f
ood
and
heal
th)
3.To
des
ign
an in
terg
rate
d sy
stem
for
pou
ltry
in a
Per
mac
ultu
re g
arde
n.
Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Tim
e (m
in)
Reso
urce
s
Intr
oduc
tion
•
Fam
iliar
ise
and
have
fun
•
Shar
e pr
evio
us
expe
rien
ces
•Co
urse
ove
rvie
w
•Ch
icke
n da
nce
•Pa
rtic
ipan
ts s
hare
kno
wled
ge
•Fa
cilit
ator
giv
es o
verv
iew
0-7
•CD
pla
yer
and
CD
•Bo
ard
•Pa
per
1. To
und
erst
and
the
char
acte
rist
ics
and
beha
viou
rs o
f ch
icke
ns
1.1 G
ener
al c
hara
cter
isti
cs o
f po
ultr
y an
d sp
ecif
ic
char
acht
eris
tics
of
part
icul
ar
bree
ds.
1.2 S
ocia
l beh
avio
urs
of c
hook
s in
clud
ing
floc
ks a
nd b
reed
ing
beha
viou
rs
•W
rite
in a
ppro
pria
te s
ecti
ons
on '
min
d m
aps’
the
char
acte
rist
ics,
pro
duct
s, u
ses,
be
havi
our,
nee
ds o
f ch
ooks
. •
Obs
erve
cho
oks
in N
SCF
pen
s an
d di
scus
s be
havi
ours
, bre
eds
and
stoc
king
flo
cks.
7-22
•
Min
d M
ap
over
view
•
Choo
k Pe
ns
Volunteer Training ModuleModule
New Farmers Training Manual 31
2. T
o be
abl
e to
pr
ovid
e fo
r ne
eds
of p
oult
ry (
hous
ing,
fo
od a
nd h
ealt
h)
2.1
Know
a r
ange
of
avai
labl
e ch
ook
hous
ing
poss
ibili
ties
2.
2 D
iscu
ss r
elev
ant
bene
fits
and
lim
itat
ions
of
vari
ous
hous
ing
type
s 2.
3 Le
arn
nutr
itio
nal r
equi
rem
ents
of
poul
try
2.4
Com
pare
non
-org
anic
and
org
anic
met
hods
2.
5 Le
arn
mai
n pr
oble
ms,
con
diti
ons
and
dise
ases
as
soci
ated
wit
h ch
ooks
2.
6 Be
abl
e to
adm
inis
ter
trea
tmen
ts a
nd
med
icin
es f
or p
arti
cula
r co
ndit
ions
•O
bser
ve t
ypes
of
hous
ing
used
at
NSC
F •
Wri
te in
sec
tion
of
min
d m
aps
•Lo
ok a
t pi
ctur
es a
nd h
ando
uts
•O
bser
ve a
nd le
arn
nam
es o
f m
edic
inal
her
bs g
rown
for
re
med
ies
•Le
arn
sim
ple
reci
pes
for
choo
k tr
eatm
ents
•
Carr
y ou
t si
mpl
e tr
eatm
ents
for
so
me
cond
itio
ns
•Ex
amin
e ch
ooks
and
pen
s fo
r po
ssib
le c
ondi
tion
s an
d pr
oble
ms.
22-6
2 Po
ultr
y bo
oks
Min
d M
ap
Sam
ple
of h
erbs
and
m
edic
inal
pr
epar
atio
ns
choo
k bo
xes
and
roos
ts
Choo
ks
Han
dout
s:
“The
Per
mac
ultu
re
Hom
e Ga
rden
” p6
2/63
“E
arth
Use
r’s G
uide
to
Per
mac
ultu
re”
P90-
92
3. T
o de
sign
an
inte
rgra
ted
syst
em
for
poul
try
in a
Pe
rmac
ultu
re
gard
en.
3.1
Be f
amili
ar w
ith
zone
and
sec
tor
plan
ning
3.
2 D
emon
stra
te a
n un
ders
tand
ing
of t
he
plac
emen
t of
cho
oks
and
thei
r st
ruct
ures
in
rela
tion
to
zone
s an
d se
ctor
s
•Gr
oup
acti
vity
to
crea
te
perm
acul
ture
des
ign
for
hous
ing
and
keep
ing
choo
ks.
62-8
2 Bl
ack
boar
d bu
tche
rs p
aper
Sum
mar
y •
Reca
p an
d su
mm
aris
e •
Ans
wer
ques
tion
s fr
om p
arti
cipa
nts
•O
ral e
valu
atio
n •
Dis
play
of
choo
ks b
ooks
Use
min
dmap
and
des
igns
82
-90
Volunteer Training ModuleModule
New Farmers Training Manual 32
Volunteer Training
Gree
n W
aste
Rec
yclin
g Fa
cilit
ator
:
Tim
e: 1
.5 h
ours
O
bjec
tive
s:
1.To
und
erst
and
the
proc
ess
of m
akin
g co
mpo
st in
a c
ompo
st t
umbl
er
2.To
dem
onst
rate
fee
ding
wor
ms
and
mon
itor
ing
worm
far
ms
3.To
und
erst
and
the
basi
c m
anag
emen
t pr
oces
ses
in t
he G
reen
Was
te R
ecyc
ling
Cent
re a
t N
SCF
Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Tim
e
(min
) Re
sour
ces/
H
ando
uts
Intr
oduc
tion
A
sses
s pr
ior
know
ledg
e 1.
Expl
ain
the
hist
ory
of t
he G
WR
Cent
re a
t N
SCF
and
how
it is
cu
rren
tly
man
aged
. 2.
Colle
ct t
ools
for
the
job
and
ou
tlin
e to
day’
s pr
acti
cal p
rogr
am
0-5
1. T
o un
ders
tand
the
pr
oces
s of
mak
ing
com
post
in a
com
post
tu
mbl
er
1.1
Und
erst
and
how
com
post
ing
work
s in
a
tum
bler
1.
2 Co
llect
ing
and
sort
ing
mat
eria
ls t
o fi
ll th
e tu
mbl
ers
1.3
Und
erst
and
the
choi
ce a
nd r
atio
of
mat
eria
ls u
sed
in c
ompo
st m
akin
g 1.
4 Em
pty
and
fill
tum
bler
s 1.
5 W
ater
mat
eria
l in
1.6
Seal
tum
bler
s
•D
emon
stra
te e
mpt
ying
com
post
tu
mbl
ers
•D
emon
stra
te f
illin
g co
mpo
st
tum
bler
s •
Wat
er a
nd s
eal t
umbl
ers
for
rolli
ng
5-45
W
heel
barr
ow x
5 M
ulch
fol
ks x
5 H
ose
and
glov
es
Tum
bler
s Co
mpo
st m
ater
ials
Volunteer Training ModuleModule
New Farmers Training Manual 33
2. T
o de
mon
stra
te
feed
ing
worm
s an
d m
onit
orin
g wo
rm f
arm
s
2.1
Use
mul
cher
saf
ely
to s
hred
foo
d sc
raps
2.
2 Fe
ed w
orm
far
ms
usin
g th
e st
rip
feed
ing
met
hod
2.3
Cove
r fo
od w
ith
gras
s cl
ippi
ngs
and
cove
r
2.4
Mon
itor
the
moi
stur
e, t
empe
ratu
re, w
orm
an
d ot
her
inse
ct a
ctiv
ity,
pH
of
worm
far
ms.
•Sh
redd
ing
food
scr
aps
and
feed
-in
g wo
rms
•Ch
ecki
ng m
oist
ure,
tem
pera
ture
, wo
rm a
ctiv
ity,
pH
of
worm
far
ms
and
adju
stin
g fo
r ne
eds
of t
he
worm
s.
45- 7
0 W
heel
barr
ow x
1
Glov
es
Shov
els
x 2
Ear
muf
fs x
6
Petr
ol a
nd H
ose
Ther
mom
eter
pH
met
er
Bas
ics
of
Wor
m
Farm
ing
Han
dout
3.
To
unde
rsta
nd t
he
basi
c m
anag
emen
t pr
oc-
esse
s in
the
Gre
en
Was
te R
ecyc
ling
Cent
re
at N
SCF
3.1
To u
nder
stan
d th
e pr
oces
s of
tur
ning
gr
een
wast
e in
to c
ompo
st, w
orm
cas
ting
s an
d liq
uid
fert
ilise
rs
3.2
Iden
tify
ing
the
flow
of
wast
e th
roug
h th
e ce
ntre
and
the
man
agem
ent
stra
tegi
es in
pla
ce
to d
eal w
ith
the
wast
e.
•W
alk
thro
ugh
the
proc
ess
of
wast
e co
llect
ion
to c
ompo
st
•Id
enti
fy t
he m
anag
emen
t st
rate
-gi
es in
pla
ce t
o de
al w
ith
pote
n-ti
al is
sues
whe
n ha
ndlin
g wa
ste.
70-8
5
Sum
mar
y an
d Ev
alua
tion
1.Ex
plai
n ho
w vo
lunt
eers
can
get
in
volv
ed w
ith
the
GWR
Cent
re
acti
viti
es
2.A
nswe
r qu
esti
ons
aris
ing
from
th
e ac
tivi
ties
85-9
0
Volunteer Training ModuleModule
New Farmers Training Manual 34
Volunteer Training
BASICS OF WORM FARMING Composting worms are a different species of worm to the ones that live in your garden. The most common breeds of compost worms are tiger, red and Ausie blue worm. They like cool, dark places and feed on organic matter.
Feeding • The first rule is to manage the feeding supply with the ability of worms to eat it. • Worms will eat anything that was once living, including food scraps, manure, cotton, waste
from the food processing industry and grass clippings. • It is best to shred food before feeding worms. • Apply feed in strips to allow air to flow into bedding material, and some worms to remain
working over older food. • Varying the worm's diet will improve the worm's nutrition.
Breeding All worms are hermaphroditic, but still mate with another worm. Fertilised eggs are laid into the clitellum (saddle), a distinctive ring around the worm's body. The clitellum works its way down the worm's body and releases the eggs at the end. The eggs change from translucent white, yellow, to dark brown as they mature. Under ideal conditions eggs will hatch after 21 days. Between 6-8 worms hatch from each egg. But under poor conditions only one worm will hatch. Worms breed mostly in Autumn and Spring. Good management will influence breeding success.
Management Good management practices include: • A regular feeding cycle (once every 4-7 days) • Aerating the bedding material, keeping bedding loose and friable • Keeping the bedding material moist but not too wet • Maintain PH between 7-7.5, occasionally lime may be added if bed is too acidic • A diversity of insect activity in your worm farm is good • Keeping the worm farm in a cool spot covered from rain
Harvesting products • Liquid Fertiliser/Worm Juice If you are wanting to harvest the liquid you will need a closed base on the worm farm wich drains into a drum/bucket. It is good practice to put the juice back through the worm farm a couple of times to enrich the liquid. Throw away if juice is smelly or the PH is too low. • Worm Castings To collect the worms from a stacked box system, wait untill the majority of worms have moved to the higher tray before using the castings from the lower tray. In a bathtub system, remove the cover and expose worms to light, the worms will move down so you can scrape the casting from the top. Repeat the procedure. • Worms Collect clumps of worms from the feeding layer. Aim to leave mature and breeding worms. Only collect worms from farms that are supporting a healthy population.
Volunteer Training HandoutHandout
New Farmers Training Manual 35
Volunteer Training HandoutHandout
From Waste to Compost D id you know t ha t 60% o f t he wast e genera t ed by t he average househo ld is ab le t o be c ompost ed . In f ac t any t h ing t ha t was on c e living is ab le t o be c ompost e d . A ny one c an d eve lop goo d soil onc e t hey und erst and t he princ ip les o f c ompost making.
C omparison o f A erobic and A naerobic C ompost ing 1. M ois t u re 2. M ic ro-organisms 3. Ba lanc e o f o rganic ma t eria ls (espe c ia lly ni t rogen c arbon ra t io) C ommon ly aske d q u est ions 1. M y compost hea ts up t hen losses i ts hea t T his c ou ld be t ha t t here is no t eno ugh mois t u re . T h e c ompost shou ld be moist enough t ha t i f you sq ueeze a hand f u l you shou ld just be ab le t o ge t a d rop o u t o f i t . A d d some wa t er i f t oo d ry. O t herwise yo u may no t have eno ugh ni t rogen ma t eria ls, ad ding manu re is t he easiest way t o ad d ni t rogen . 2. M y heap sme lls o f ammonia gas D u ring t he f irs t 2 days o f c ompost ing t he pile will sme ll o f ammonia gas a f t e r t u rning. I f t he sme ll c on t inues t hen t his indica t es an ex c ess o f ni t rogen or t ha t anaerobic ba c t e ria have t aken over . A era t e t he pile by t u rning i t . I f t he prob lem persists t hen ad d leaves or sawd ust (carbon ma t eria l). D on ’ t ad d lime as i t aggrava t es t h e prob lem and re leases ex c ess ni t rogen . 3. I have maggo ts in my c ompost , wha t sho u ld I d o? Whilst maggo ts d on ’ t look a t t rac t ive , t hey d o know harm and are ac t ua lly par t o f t he d e c omposing pro c ess. H owever , ensu ring t ha t t here is eno ugh hea t wi ll kill t he larvae . M ake su re yo u t u rn t he c en t re o f t he pile in t o t he mid d le . A void pu t t ing mea t sc raps in t o you r c ompost will a lso he lp . 4. I have heaps o f co c kroac hes and an ts in my compost? O nc e t he heap has c ompost ed and t he hea t d ies d own a range o f sma ll c rea t u res will move in t o yo u r c ompost . T he c o c kroac hes in c ompost are d i f f e ren t f rom t he ho useho ld c o c k roa c h and d o know harm. A n ts will en t e r t o re t r ieve moist u re d u ring d ry t imes. T o d isc ou rage t hem, keep t he pile t igh t ly pac ked , moist and c overed .
A erobic (uses oxygen) A naerobic (ex c lu des oxygen)
M e t hods T umb lers T u rning a pile Wind rows
S t a t ic pile C ompost bins
T empera t u re ho t cold
H ow long i t t akes 3 weeks 3 mon t hs
L abou r req uired M ed- high easy
Q ua li ty o f c ompost high high
Use f u l q ua li t ies H ea t kills weed seed and pa t hogens
M a t eria ls yo u c an use in c ompost ing: G rass c lippings ( N ) Food sc raps ( T E ) L eaves ( C ) A nima l manure ( N ) Seaweed ( N / T E ) Ro c kd ust ( T E ) C omf rey ( N / T E ) G ar d en pr unings ( C ) S t raw ( C ) Saw d ust ( C ) Paper ( C )
Essen t ia l E lemen ts( N ) ni t rogen ric h ( C ) c arbon r ic h ( T E ) t rac e e lemen ts
New Farmers Training Manual 36
Volunteer Training
Basic
Carp
entr
y Sk
ills
Fa
cilit
ator
:
T
ime:
1.5
hou
rs
Obj
ecti
ves:
1.
To d
ecid
e on
a c
arpe
ntry
pro
ject
2.To
des
ign
the
obje
ct t
o be
con
stru
cted
3.To
det
erm
ine
mat
eria
ls a
nd t
ools
to
be u
sed
4.To
fam
iliar
ise
stud
ents
wit
h th
e ne
cess
ary
tool
s
5.To
wor
k wi
th t
he m
ater
ials
and
too
ls t
o co
nstr
uct
the
obje
ct r
equi
red
Obje
ctiv
e Co
mpet
enci
es
Activ
ity
Time
Re
sour
ces/
Han
dout
s
Intr
oduc
tion
Asse
ss p
rior
kno
wled
ge
Outli
ne s
essi
on
0-5
1.. T
o de
cide
on
a ca
r-pe
ntry
pro
ject
•
Grou
p de
cisi
on m
akin
g pr
oces
ses
•
Brai
nsto
rm p
ossi
ble
proj
ects
to b
e u
n-de
rtak
en a
nd d
ecid
e on
one
6-
20
2.. T
o de
sign
the
ob-
ject
to b
e co
nstr
ucte
d •
Unde
rsta
nd e
leme
nts
of d
esig
n, in
clud
ing
use,
req
uire
d st
reng
th a
nd m
ater
ial
•De
term
ine
the
dime
nsio
ns o
f th
e ob
ject
to
be b
uilt
from
the
mea
sure
ment
s ta
ken
•Pr
ojec
t me
asur
ing
activ
ity d
iscu
ssed
an
d un
dert
aken
20
-35
Loca
l str
uctu
res
to d
emo
n-st
rate
asp
ects
of
desig
n
Tape
mea
sure
s Bl
ackb
oard
and
cha
lk
3. T
o de
term
ine
mate
-ria
ls an
d to
ols
to b
e us
ed
• K
now
what
mat
eria
ls to
use
, inc
ludi
ng th
ose
on h
and
and
thos
e to
be
obta
ined
•In
trod
uctio
n to
the
too
ls t
o be
use
d in
th
e co
nstr
uctio
n of
the
pro
ject
and
de
scrip
tion
of t
heir
use
35-4
5 To
ols:
saw
s, sc
rews
, nai
ls,
glue
, ham
mers
, pow
er t
ools,
dr
ill, a
ngle
grin
der,
safe
ty
equi
pmen
t
4. T
o fa
milia
rise
stu-
dent
s with
the
nece
s-sa
ry to
ols
•Be
fam
iliar
with
the
too
ls to
be
used
and
ho
w to
use
them
saf
ely
•
Revi
se b
asic
wor
kpla
ce h
ealth
and
sa
fety
•
Inst
ruct
ion
and
prac
tice
in h
andl
ing
each
of
the
tool
s •
To p
ract
ice
hand
ling
the
tool
s
5. T
o wo
rk w
ith t
he m
a-te
rials
and
cons
truc
t th
e ob
ject
req
uire
d
•Un
dert
ake
simpl
e co
nstr
uctio
n ta
sk
•In
divi
dual
s an
d gr
oups
to u
nder
take
in
divid
ual c
onst
ruct
ion
task
s
Summ
ary
and
eval
ua-
tion
Revi
ew c
ompe
tenc
ies
abov
e
Pack
up
and
put a
way
Que
stio
ns a
nd a
nswe
rs
85-9
0
45-8
5
ModuleModule
New Farmers Training Manual
New Farmers Training Manual 37
Bu
sh F
oods
Fa
cilit
ator
:
T
ime:
75m
ins
Obj
ecti
ves:
1.
To u
nder
stan
d th
e be
nefi
ts o
f in
clud
ing
bush
food
pla
ntin
gs in
per
mac
ultu
re
2.To
rec
ogni
se c
omm
on b
ushf
ood
plan
ts a
nd k
now
thei
r us
es
Obj
ecti
ve
Compe
tenc
ies
Act
ivity
Time
Reso
urce
s /
Han
dout
s
Intr
oduc
tion
A
sses
s pr
ior
know
ledg
e O
utlin
e se
ssio
n 0
- 5
1. T
o un
ders
tand
the
be
nefi
ts o
f in
clud
ing
bush
food
pla
ntin
gs in
pe
rmac
ultu
re
Und
erst
and
that
gro
wing
bus
hfoo
d pl
ants
:-
•Pr
ovid
es d
iffe
rent
, int
eres
ting
foo
ds a
nd
ingr
edie
nts
•
Use
s pl
ants
tha
t ar
e we
ll ad
apte
d to
loca
l co
ndit
ions
and
oft
en le
ss s
usce
ptib
le t
o pe
sts
and
dise
ases
•
Prov
ides
hab
itat
for
nat
ive
inse
cts,
bir
ds,
anim
als
•A
dds
a pr
oduc
tive
ele
men
t to
bus
h re
gene
rati
on p
lant
ings
•
Has
the
pot
enti
al f
or c
ash
crop
ping
•
Ack
nowl
edge
s th
e ro
le o
f in
dige
nous
peo
ple
•D
escr
ibe
easy
bu
shfo
ods
dish
es
•Ex
amin
e an
d ta
ste
bush
food
sam
ples
an
d bu
shfo
od
dish
es
•Gr
oup
brai
nsto
rm
and
min
dmap
re
ason
s fo
r gr
owin
g bu
shfo
ods.
6 -2
5 Bu
shfo
ods
in
Perm
acul
ture
Bu
shfo
od s
ampl
es
Butc
her’s
pap
er, p
ens
2.To
rec
ogni
se c
om-
mon
bus
hfoo
d pl
ants
an
d kn
ow t
heir
use
s
Reco
gnis
e 12
com
mon
bus
hfoo
d pl
ants
and
be
able
to
des
crib
e th
eir
uses
Gr
oup
walk
thr
ough
bu
shtu
cker
are
a, p
oint
-in
g ou
t co
mm
on b
ushf
ood
plan
ts
26-7
0
3.To
kno
w ho
w be
st t
o gr
ow c
omm
on b
ush-
food
pla
nts
in a
per
-m
acul
ture
set
ting
To k
now
grow
ing
cond
itio
ns g
ener
ally
req
uire
d fo
r m
ost
SEQ
bus
hfoo
d pl
ants
•
soil
•as
pect
•
wate
r
Grou
p wa
lk t
hrou
gh
bush
food
are
a, p
oint
ing
out
grow
ing
habi
ts a
nd
requ
irem
ents
of
com
mon
bu
shfo
od p
lant
s
Sum
mar
y an
d ev
alua
tion
Re
vise
com
pete
ncie
s Q
&A
70- 7
5 Bu
shfo
ods
in P
erm
acul
-tu
re h
ando
ut
Volunteer Training ModuleModule
New Farmers Training Manual 38
Volunteer Training
BUSHFOODS IN PERMACULTURE Why Include Bushfoods in Permaculture? • Well adapted to local conditions • Less susceptible to pests and diseases • Provide habitat for native insects, birds, animals • Add a productive element to bush regeneration plantings • Provide different, interesting foods and ingredients • Potential for cash crop • Acknowledges the past role of indigenous people, promotes respect for indigenous
people and can help involve them in re-establishing contact with their land and traditions
Bushfood Plants for Permaculture Design in the Sub-tropics
Warrigal greens* annual groundcover, self-seeding, salt tolerant, full sun or partial shade
edible leaf (must be boiled first), used as a spinach
Native raspberry* prickly canes, suckers readily, full sun
edible fruit eaten fresh or in jam
Scrambling lilly small vine, likes shade edible shoot eaten raw
Nyullee (pigface) succulent groundcover, full sun edible fruit and leaves, leaves used to treat stings and burns
Spike rush (water chestnut)
water rush edible tubers
Riberry* small - medium tree, pink new foliage, white flowers, red fruit, full sun
edible fruit used in jams, drinks, sauces
Other lilli pillies small - medium trees, full sun edible fruit used in jams, drinks, sauces
Davidson’s plum* small tree, partial shade edible fruit used in jams, wine
Burdekin plum* medium tree, full sun edbile fruit used in jams
Small leaved tamarind*
medium tree, hardy, glossy green foliage, full sun
fruit with red, edible aril, used in jams, drinks
Lemon myrtle* medium tree, regular, water aromatic leaves contain 'citral', used in teas, sauces, cosmetics
Aniseed myrtle* small to medium tree, regular water
aromatic leaves with aniseed flavour, used in teas
Finger lime* small tree, best in partial shade small fruit (red, purple or green) used in drinks, marmalades,
Round lime* small to medium tree, sun or partial shade
round green fruit used in jams, drinks
Macadamia* medium tree, full sun edible nuts with high oil content
Sandpaper figs small trees, sun,.best near water
fleshy purple fruit, edible raw or in jams
HandoutHandout
New Farmers Training Manual 39
Zone 3: Commercial orchard
Lemon aspen* medium tree, full sun lemon flavoured fruit, use in sauces, drinks
Cedar Bay cherry* shrub, full sun sweet, pink-red fruit eaten raw
Midyim berry low shrub, ground cover, sandy soils, full or partial sun
small, speckled edible fruit
Blue tongue shrub edible fruit
Native pepper* shrub with purple or white berries, shade, cooler areas
dried leaves and seeds used as pepper
Cinnamon myrtle* shrub with white flowers, full sun
aromatic leaves for tea, spice
Aerial yam vine with tubers on the vine tubers edible
Acacias (wattles)* fast-growing pioneers, small to large trees, add nitrogen to the soil
many have seed that is edible after roasting and grinding, used for coffee substitute, flavour for desserts
Native hibiscus pioneer, small flowering tree flowers edible in salads or jam, leaves edible when boiled
Kangaroo apple pioneer shrub fruits edible in small amounts
Native mulberry pioneer small tree fruits edible
Native grapes vines some have edible fruit
Bunya pine* large tree edible nuts, boiled, roasted, dried and ground for flour
Blue quandong large tree fruit used for drinks
Brown pine plum* large tree fruit used for jams, sauces
Native tamarind* medium-large tree fruit with yellow aril used for jams, drinks
Atherton almond medium tree edible nut
Black apple large tree edible fruit
Peanut tree small-medium tree, deciduous edible seed in a decorative pod
Common acronychia small-medium tree edible fruit used in sauces
Zig zag vine vine edible fruit
Cockspur vine clumping, thorny vine edible fruit
Millaa milaa vine clumping vine edible fruit
Native ginger attractive understorey shrub spicy seeds used for flavour
Walking stick palm attractive understorey shrub edible fruit
*Species marked with an asterisk in the lists above and below have commercial potential. . Zone 4: Windbreaks, Erosion control, Stock shelter belts } - all the species listed above plus those in the table below.
Volunteer Training HandoutHandout
New Farmers Training Manual 40
Volunteer Training Off
ice
Skills
Faci
litat
or:
Tim
e:
75 m
in
Obj
ecti
ves:
1)
Ide
ntif
y cu
rren
t co
mpe
tenc
ies
of v
olun
teer
s Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Tim
e
Reso
urce
s
Intr
oduc
tion
A
sses
s pr
ior
know
ledg
e En
ergi
zer/
Nam
e re
call
gam
es –
exp
ress
ion
of in
-di
vidu
al's
nam
e wi
th m
ovem
ent
and
soun
d to
be
mir
rore
d by
gro
up in
gro
up c
ircl
e.
Out
line
purp
ose
of s
essi
on.
0- 5
1. I
dent
ify
curr
ent
com
-pe
tenc
ies
of
volu
ntee
rs
1.1 P
revi
ous
work
exp
erie
nce
and/
or s
tudy
wit
hin
rela
ted
area
. 1.2
Lev
el o
f te
chno
logi
cal e
xper
tise
. 1.3
Org
anis
atio
nal m
anag
emen
t.
1.4 I
nter
pers
onal
and
wri
tten
com
mun
icat
ion
skill
s.
Indi
vidu
als
disc
uss
with
gro
up p
rior
exp
erie
nce
and
curr
ent
com
pete
ncie
s in
adm
inis
trat
ion
and
rece
ptio
n.
6-15
2. F
amili
aris
e vo
lunt
eers
wi
th o
ffic
e en
viro
nmen
t an
d eq
uipm
ent
2.1
Abi
lity
to lo
cate
and
acc
ess
reso
urce
s an
d eq
uipm
ent
to c
ompl
ete
task
s an
d so
urce
info
rmat
ion
e.g.
Pho
ne, f
ax,
inte
rnet
, em
ail,
mes
sage
boo
k, c
ompu
ter
orie
ntat
ion,
har
d-co
py a
nd e
lect
roni
c fi
ling,
con
tact
s da
taba
se, m
ulti
-fu
ncti
on p
rint
er/f
ax/s
cann
er, s
tati
oner
y, f
olde
rs a
nd li
-br
ary.
Gene
ric
tour
of
offi
ce w
ith
brie
f de
scri
ptio
n of
ba
sic
proc
edur
es a
nd p
roce
sses
, e.g
. Pro
toco
l for
an
swer
ing
phon
es, d
irec
ting
cal
ls a
nd r
ecor
ding
m
essa
ges.
Si
mul
ated
pra
ctic
e in
ans
weri
ng a
pho
ne c
all.
16-4
0 41
-50
Off
ice
envi
ron-
men
t an
d eq
uip-
men
t Ph
one
man
ual
3. I
dent
ify
gaps
in c
ur-
rent
off
ice
skill
s
3.1
Com
pare
cur
rent
com
pete
ncie
s wi
th t
hose
req
uire
d 3.
2 D
ecid
e on
tra
inin
g ne
eded
3.
3 Se
t ti
me
for
spec
ific
tra
inin
g fo
r id
enti
fied
nee
d, e
.g.
Ope
n O
ffic
e or
ient
atio
n
Indi
vidu
al f
eedb
ack
in s
mal
l gro
up
51-5
5 Bu
tche
rs p
aper
Sum
mar
y an
d ev
alua
tion
Que
stio
ns a
nd A
nswe
rs
Dis
cuss
and
org
anis
e ti
me
for
volu
ntee
rs t
o ge
t in
volv
ed in
the
off
ice
56-6
0
ModuleModule
2) F
amili
aris
atio
n wi
th o
ffic
e en
viro
nmen
t an
d eq
uipm
ent
3) I
dent
ify
gaps
in c
urre
nt o
ffic
e sk
ills
New Farmers Training Manual 41
New Farmers Training Manual 42
Volunteer Training
Prop
agat
ion
Faci
litat
or:
Ti
me:
1.5
hou
rs
Obj
ecti
ves:
1.
To p
ropa
gate
pla
nts
from
see
ds
2.To
pro
paga
te p
lant
s fr
om c
utti
ngs
and
root
div
isio
n 3.
To c
are
for
plan
ts f
rom
pro
paga
tion
to
plan
ting
out
Obj
ecti
ve
Com
pete
ncie
s Ac
tivity
Ti
me
(min
) Re
sour
ces/
Han
dout
s
Intr
oduc
tion
Gi
ve a
sho
rt in
trod
ucti
on o
f th
e nu
rser
y fa
cilit
ies
and
what
act
ivit
ies
we w
ill b
e do
-in
g to
day.
0-5
1. To
pro
paga
te p
lant
s fr
om s
eeds
1.1 U
nder
stan
d re
quir
emen
ts o
f po
ttin
g m
edia
fo
r so
wing
see
ds
1.2 P
repa
re t
rays
for
sow
ing
seed
1.3
Sow
see
ds t
o de
pth,
1.5
tim
es t
he s
ize
of t
he
seed
. 1.4
Use
hot
wat
er t
reat
men
t on
har
d ca
sed
seed
s 1.5
Lab
el s
eedl
ing
with
dat
e an
d na
me
and
vari-
ety
1.6 W
ater
see
dlin
gs in
and
pla
ce in
sha
de h
ouse
.
•Ex
plai
n pr
epar
atio
n an
d re
quir
emen
ts o
f po
ttin
g m
edia
•
Prep
are
seed
ling
tray
s an
d so
w fo
ur t
ypes
of
vege
tabl
e se
eds
•Ex
plai
n wh
en to
use
ho
t wa
ter
trea
tmen
t on
see
ds.
5-30
Po
ttin
g m
ix
Seed
s (4
typ
es o
f di
ff.
size
s)
Pige
on p
ea s
eed
seed
ling
tray
s la
bels
and
mar
ker
“Pro
paga
ting
Per
mac
ultu
re
plan
ts”
Volunteer Training ModuleModule
New Farmers Training Manual 43
2. T
o pr
opag
ate
plan
ts
from
cut
ting
s an
d ro
ot
divi
sion
2.1
Und
erst
and
requ
irem
ents
of
pott
ing
med
ia
for
grow
ing
cutt
ings
and
roo
t di
visi
on.
2.2
Prep
are
pots
for
cut
ting
s an
d ro
ot d
ivis
ions
. 2.
3 D
emon
stra
te t
echn
ique
for
pre
pari
ng
cutt
ings
, inc
ludi
ng m
inim
um 3
nod
es p
er c
utti
ng,
cut
abov
e (o
n to
p) a
nd b
elow
(on
bott
om)
of t
he
node
s.
2.4
Dem
onst
rate
div
idin
g pl
ant
for
root
div
isio
n 2.
5 D
emon
stra
te f
irm
ing
cutt
ing
into
tub
e an
d bu
ryin
g ro
ot d
ivis
ion
belo
w th
e su
rfac
e of
the
so
il.
2.6
Labe
l pla
nts
with
nam
e an
d da
te.
2.7
Wat
er c
utti
ngs
and
root
div
isio
ns b
efor
e pl
acin
g in
sha
de h
ouse
.
•Co
llect
and
pre
pare
cu
ttin
gs a
nd r
oot
divi
sion
s of
com
mon
pe
rmac
ultu
re p
lant
s.
Firm
cut
ting
s an
d ro
ot
divi
sion
s in
to p
ots.
30-7
0 Po
ttin
g m
ix
Cutt
ings
(gre
ek b
asil,
la
vend
er, m
int,
cas
sava
) Ro
ot d
ivis
ion
(com
frey
, le
mon
gra
ss)
Tube
s an
d po
ts
labe
ls a
nd m
arke
r
3. T
o ca
re f
or p
lant
s fr
om p
ropa
gati
on t
o pl
anti
ng o
ut
3.1
Und
erst
and
cond
itio
ns r
equi
red
for
germ
inat
ing
seed
s, c
utti
ngs
and
root
div
isio
n,
incl
udin
g wa
ter,
ligh
t an
d te
mpe
ratu
re.
3.2
Dem
onst
rate
mov
emen
t of
pla
nts
into
sun
on
ce g
erm
inat
ed o
r ta
ken
root
.
•Th
e tu
tor
to e
xpla
in
cond
itio
ns f
or b
est
germ
inat
ion
and
earl
y gr
owth
. •
Rem
ove
plan
ts f
rom
pr
opag
atio
n ho
use
that
ha
ve g
erm
inat
ed o
r ta
ken
root
70-8
5 Pr
opag
atio
n ho
use
Sum
mar
y an
d ev
alua
tion
Gi
ve t
ime
for
ques
tion
s an
d an
swer
s an
d as
k th
e gr
oup
som
e qu
esti
ons
back
to
test
th
eir
unde
rsta
ndin
g of
pr
opag
atio
n.
85-9
0
Volunteer Training ModuleModule
New Farmers Training Manual 44
Volunteer Training Volunteer Training HandoutHandout
New Farmers Training Manual 45
Des
igning
a G
arde
n Fa
cilit
ator
:
T
ime:
90
min
O
bjec
tive
s:
1.D
evel
op k
nowl
edge
abo
ut g
arde
n de
sign
2.
Und
erst
and
why
we
need
to
plan
a g
arde
n 3.
Find
out
wha
t we
wan
t fr
om o
ur g
arde
ns
Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Tim
e
(min
) Re
sour
ces/
Han
dout
s In
trod
ucti
on
Ass
ess
prio
r kn
owle
dge
Out
line
sess
ion
“How
I a
m a
des
igne
r” -
eac
h pe
rson
tal
ks
abou
t th
eir
gard
enin
g ex
peri
ence
1-
10
1.D
evel
op
know
ledg
e ab
out
gar-
den
desi
gn
Sour
ces
of k
nowl
edge
: •
Tria
l and
err
or, ‘
doin
g it
’ •
Book
s, t
apes
, vid
eos,
rad
io, T
V •
Net
work
wit
h ot
her
gard
ener
s •
Join
a g
arde
ning
clu
b •
Obs
erva
tion
—kn
ow y
our
area
and
soi
l
Brai
nsto
rm s
ourc
es o
f kn
owle
dge
abou
t ga
rden
-in
g an
d ga
rden
des
ign
10-3
0 Bl
ack
boar
d Co
lour
ed
chal
k
2.U
nder
stan
d wh
y we
ne
ed t
o pl
an a
gar
-de
n
Reas
ons
for
desi
gnin
g ga
rden
s •
To c
reat
e a
heal
thy
gard
en
•Pl
ants
- li
kes
and
disl
ikes
•
Impr
oved
nut
riti
on
•Ti
min
g of
pla
ntin
gs
•To
allo
w fo
r wa
ter
avai
labi
lity,
typ
es o
f so
il
In a
sm
all g
roup
dec
ide
on t
he q
uest
ions
you
wo
uld
need
to
ask
a cl
ient
tha
t ha
s as
ked
you
to
desi
gn a
gar
den
for
them
. Sh
are
idea
s ba
ck t
o th
e gr
oup.
]E
nerg
iser
: Bec
ome
a pl
ant.
Mov
e to
whe
re y
ou
are
best
sit
uate
d in
the
gar
den.
30-5
0 Pe
ns
pape
r
3.Fi
nd o
ut
what
we
want
fro
m
our
gard
ens
Thin
gs g
arde
ns c
an p
rovi
de:
•Fo
od
•Pl
easu
re
•H
ealin
g •
Show
Give
thi
s vi
sual
isat
ion
a re
laxe
d am
ount
of
tim
e.
Get
the
grou
p to
clo
se t
heir
eye
s an
d vi
sual
ise
thei
r id
eal g
arde
n. A
sk t
hem
to
walk
thr
ough
th
e ga
rden
. W
hat
do t
hey
smel
l? P
ick
some
-th
ing
to t
aste
. H
ow d
oes
it m
ake
them
fee
l?
Get
them
to
writ
e do
wn s
ome
of t
heir
idea
s.
50-8
0 Bl
ack
boar
d
Sum
mar
y Ti
ps
•In
volv
e fr
iend
s •
Plan
t in
the
rig
ht s
easo
n •
Star
t sm
all a
nd s
usta
inab
le
•Be
gin
with
pla
nts
that
are
eas
y to
gro
w
Wha
t di
d yo
u le
arn
from
thi
s—go
rou
nd t
he
grou
p in
tur
n 80
-90
Volunteer Training ModuleModule
New Farmers Training Manual 46
Volunteer Training
Org
anic P
est
and
Disea
se C
ontr
ol
Faci
litat
or:
Tim
e: 1
.5 h
ours
O
bjec
tive
s:
1.D
evel
op s
trat
egie
s fo
r cr
eati
ng a
bal
ance
d sy
stem
to
avoi
d pe
sts
and
dise
ases
2.
Iden
tify
pes
ts a
nd d
isea
ses
3.U
nder
stan
d pr
even
tati
ve s
trat
egie
s an
d le
ast
toxi
c co
ntro
l mea
sure
s
Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Tim
e (m
in)
Reso
urce
s/ H
ando
uts
Intr
oduc
tion
Ass
ess
prio
r kn
owle
dge
Out
line
sess
ion
Des
crib
e ho
w pe
sts
and
dise
ases
are
a
sym
ptom
of
a sy
stem
out
of
bala
nce
and
how
ther
e ar
e m
any
ways
to
look
at
and
to
man
age
the
situ
atio
n an
d it
will
be
up t
o ea
ch p
erso
n to
dev
elop
the
ir o
wn r
espo
nse.
0-5
1. D
evel
op s
trat
egie
s fo
r cr
eati
ng a
ba
lanc
ed s
yste
m t
o av
oid
pest
s an
d di
seas
es
1.1
Und
erst
and
how
pest
s an
d di
seas
es a
re
a sy
mpt
om o
f a
syst
em o
ut o
f ba
lanc
e 1.
2 Id
enti
fy s
trat
egie
s fo
r cr
eati
ng a
ba
lanc
ed e
cosy
stem
1.
3 Id
enti
fy w
hat
you
can
do w
hile
get
ting
yo
ur s
yste
m in
to b
alan
ce
Brai
nsto
rm s
trat
egie
s fo
r cr
eati
ng g
arde
ns
that
rep
licat
e a
bala
nced
eco
syst
em.
(On
hand
out)
5-20
M
arke
r Bu
tche
rs p
aper
S
trat
egie
s fo
r C
reat
ing
Gar
dens
th
at R
eplic
ate
a B
alan
ced
Ecos
yste
m.
H
ando
ut
Volunteer Training ModuleModule
New Farmers Training Manual 47
2. I
dent
ify
pest
s an
d di
seas
es
2.1
Iden
tify
com
mon
pes
ts a
nd d
isea
ses
in
gard
ens
2.2
Und
erst
and
grou
ping
s of
pes
ts in
to
chew
ing
or p
ierc
ing/
suck
ing
2.3
Und
erst
and
grou
ping
s of
dis
ease
into
fu
ngi,
bact
eria
, vir
us a
nd n
emat
ode
2.4
Und
erst
and
com
mon
sym
ptom
s of
di
ffer
ent
pest
s an
d di
seas
es
Colle
ct in
sect
s an
d di
seas
es f
rom
the
ga
rden
. U
se b
ooks
and
kno
wled
ge in
the
gr
oup
to id
enti
fy p
est
or d
isea
se.
Dis
cuss
fin
ding
s an
d gr
oup
into
cat
egor
ies
20-5
0 Pe
sts
and
dise
ase
iden
tifi
cati
on b
ooks
Co
ntai
ners
3. U
nder
stan
d pr
even
tati
ve
stra
tegi
es a
nd le
ast
toxi
c co
ntro
l m
easu
res
3.1
Und
erst
and
prev
enta
tive
str
ateg
ies
for
avoi
ding
pes
ts a
nd d
isea
ses
3.2
Und
erst
and
the
leas
t to
xic
cont
rol
mea
sure
s av
aila
ble
3.3
Link
pes
t an
d di
seas
e to
pre
vent
ativ
e st
rate
gy a
nd le
ast
toxi
c co
ntro
l mea
sure
s
3.1
Expl
ain
how
the
leas
t to
xic
cont
rol
met
hods
wor
k an
d on
wha
t in
sect
s. (s
ee
char
t be
low)
3.
2 Ga
me:
Mat
ch P
robl
em &
sol
utio
n A
sk v
olun
teer
s to
mat
ch u
p th
e pe
st o
r di
seas
e to
the
pre
vent
ativ
e st
rate
gy a
nd
leas
t to
xic
cont
rol m
easu
res
(see
att
ache
d di
agra
m f
or h
ow t
o se
t up
the
Pes
t an
d D
isea
se M
atch
up
gam
e)
50-8
5 Ca
rds
for
gam
e Bl
ue-t
ack
Larg
e bo
ard
Ex
ampl
es o
f le
ast
toxi
c co
ntro
l pr
oduc
ts
Pest
s an
d D
isea
se
Str
ateg
ies
Mix
and
M
atch
Han
dout
S
umm
ary
and
Eval
uati
on
Q
uest
ions
and
Ans
wers
85
-90
Volunteer Training ModuleModule
New Farmers Training Manual 48
Volunteer Training
Strategies for Creating Gardens that Replicate a Balanced Ecosystem. • Grow a diversity of plants in your garden • Choose varieties that have pest and disease resistance • Choose plants that are suited to the climate you live in • Keep the soil healthy; healthy soil produces healthy plants that resist pests and
diseases. • Create habitats and refuge for beneficial species E.g. Logs for lizards; water for frogs. • Avoid the use of chemicals in the gardens especially pesticides that kill all insects
indiscriminately • Grow plants that attract beneficial insects; Asteraceae, Apiaceae, Brassicaceae. • Practice crop rotation • Learn to identify good insects (beneficial) from bad insects (pests) • Change attitudes to food needing to be perfect
Least Toxic Control Methods
Least Toxic Control Methods
How it works What insect it works on Examples
Repellant/Anti -feedant
Discourages insects from feeding on the plant
Chewing insects Caterpillars grasshoppers
Chilli spray Garlic spray molasses
Contact sprays Kills on con-tact
Derris dust pyrethrum
Oil based sprays Suffocate the insect
Soft bodied insects Aphids Scale Repellency to leaf miner
White oil (petroleum based ones not considered organic) Vegetable oil “Eco-oil”
Desiccants Dehydrates the insect
Aphids Soft bodied insects
Diatomaceous Earth Soap
Stomach poisons Kill the insect when they di-gest the foli-age
grasshoppers BT Derris Dust Diatomaceous Earth
Baits and Traps Lure mail with the scent of the female to a trap where they drown or get stuck
Fruit fly Flies mosquitoes
Sticky fly trap Fruit Fly May Bait
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Volunteer Training
Wha
t is P
ermac
ultu
re?
Faci
litat
or:
Tim
e: 9
0 m
ins
Obj
ecti
ves:
1)
To
unde
rsta
nd t
he o
rigi
ns o
f th
e wo
rd Per
mac
ultu
re a
nd it
s co
re c
once
pts
& et
hics
2)
To
unde
rsta
nd t
he p
rinc
ipal
s of
Per
mac
ultu
re a
nd lo
ok a
t co
mm
on p
ract
ices
in e
ach
of t
hese
fie
lds
3) T
o de
velo
p pe
rson
al a
ctio
n pl
ans
for
“Per
mac
ultu
ring
” ou
r ow
n liv
es
Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Tim
e
(min
) Re
sour
ces/
Han
dout
s
Intr
oduc
tion
A
sses
s pr
ior
expe
rien
ce
Out
line
sess
ion
1. I
nfor
mal
ly a
sk p
arti
cipa
nts
who
sees
the
mse
lves
as
a pe
rmac
ultu
rist
? Sh
are
& di
scus
s wh
at c
rite
ria
they
use
d.
2. O
n bl
ackb
oard
, est
ablis
h “W
hat
is n
ot p
erm
acul
ture
”, ou
tsid
e ci
rcle
0-10
Bl
ackb
oard
dra
wing
of
4 bl
ank
conc
entr
ic c
ircl
es, 1
) Et
hics
2) P
rinc
ipal
s 3)
Ev
eryd
ay p
ract
ices
4) N
ot
perm
acul
ture
1. T
o un
ders
tand
ke
y el
emen
ts a
nd
defi
niti
ons
of
perm
acul
ture
1.1 U
nder
stan
d is
sues
in
pinn
ing
down
a s
peci
fic
defi
niti
on o
f pe
rmac
ultu
re
1.2 U
nder
stan
d 3
com
mon
el
emen
ts (E
thic
s)
1.1 E
xpla
in t
he h
isto
ry o
f us
e of
the
wor
d Pe
rmac
ultu
re
1.2
Dis
trib
ute
vari
ous
defi
niti
ons.
Rea
d in
divi
dual
ly, t
hen
in
grou
ps o
f 3
shar
e &
com
pare
1.
3 D
iscu
ss c
ore
elem
ents
and
dif
fere
nces
.
10-3
0 Sl
ips
of p
aper
wi
th v
ario
us
defi
niti
ons,
gl
eane
d fr
om b
ooks
&
inte
rnet
•
B
lack
boar
d
2. T
o un
ders
tand
th
e pr
inci
pals
of
Perm
acul
ture
and
lo
ok a
t co
mm
on
prac
tice
s in
eac
h of
the
se f
ield
s
2.1
To k
now
the
core
issu
es
in e
ach
of t
he 1
2 Pe
rmac
ultu
re D
esig
n Pr
inci
pals
2.1
Dis
trib
ute
shee
t wi
th 1
2 D
esig
n pr
inci
pals
for
indi
vidu
al
peru
sal.
Each
per
son
choo
ses
one
to t
alk
abou
t. U
se p
artn
er
to h
elp
fram
e po
ints
2.
2 I
ndiv
idua
ls r
ecor
d th
eir
prin
cipa
l on
blac
kboa
rd w
ith
oppo
rtun
ity
for
tuto
r’s in
put
& wh
ole
grou
p di
scus
sion
(m
ax.
2 m
in e
ach)
30-6
0 •
T
ext
“Per
mac
ultu
re:
Prin
cipa
ls &
Pa
thwa
ys B
eyon
d Su
stai
nabi
lity”
by
Dav
id H
olm
gren
. U
se 2
nd c
once
ntri
c ci
rcle
fo
r re
cord
ing
Volunteer Training ModuleModule
New Farmers Training Manual 51
3. T
o de
velo
p pe
r-so
nal a
ctio
n pl
ans
for
“Per
mac
ultu
ring
” ou
r ow
n liv
es
3.1
To b
e ab
le t
o re
flec
t on
th
eir
own
prac
tice
s in
rel
a-ti
on t
o th
e th
eory
3.
2 To
look
at
Perm
acul
ture
as
a li
fe-s
tyle
dir
ecti
on
3.3
To
deve
lop
conf
iden
ce in
ap
plyi
ng P
erm
acul
ture
pri
nci-
pals
to
thei
r ow
n liv
es
•Ex
erci
se:
Dra
w lin
e in
dir
t. P
arti
cipa
nts
stan
d al
ong
line,
fro
m a
sca
le o
f 1-
10, w
here
the
y wo
uld
be n
ow, f
or
each
of
seve
ral k
ey p
rinc
ipal
s. R
epea
t, b
ut w
here
the
y ho
pe t
o be
in a
few
yea
rs.
Dis
cuss
dir
ecti
on p
eopl
e ar
e ta
king
, and
dis
cuss
Per
mac
ultu
re in
dir
ecti
onal
ter
ms.
•
Gro
up b
rain
stor
ms
(& c
alls
out
for
rec
ordi
ng) a
ctua
l sm
all &
larg
e sc
ale
prac
tice
s th
at e
xem
plif
y th
e ap
plic
a-ti
on o
f th
ese
prin
cipa
ls.
60-8
0 3rd
con
cent
ric
circ
le
on b
lack
boar
d
Sum
mar
y an
d ev
alua
tion
•In
pai
rs d
iscu
ss h
ow t
hey
mig
ht a
nswe
r th
e qu
esti
on
from
a f
rien
d “W
hat
is t
his
perm
acul
ture
thi
ng?”
. Sh
are
with
gro
up
•A
nswe
r qu
esti
ons
aris
ing
from
the
act
ivit
ies
•Sh
ow v
ario
us b
ooks
& lit
erat
ure
on P
erm
acul
ture
for
fu-
ture
ref
eren
ce
80-9
0 A
ssor
ted
book
s &
reso
urce
s
Volunteer Training ModuleModule
New Farmers Training Manual 52
Volunteer Training To
ur G
uiding
Fa
cilit
ator
:
Tim
e: 1
.5 h
ours
O
bjec
tive
s:
1) I
ntro
duct
ion
– H
isto
ry o
f si
te a
nd N
SCF
2
) D
emon
stra
tion
of
Perm
acul
ture
Pri
ncip
les
and
sust
aina
bilit
y 3)
Ind
icat
e in
form
atio
n av
aila
ble
for
tour
par
tici
pant
s
Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Tim
e
Reso
urce
s/ H
ando
uts
1 I
ntro
duct
ion
– H
isto
ry o
f si
te
and
NSC
F
1.1
App
roac
h an
d we
lcom
e to
ur p
arti
cipa
nts
1.2
Rem
ain
rela
xed,
con
fide
nt a
nd b
e pr
epar
ed t
o ta
lk
as y
ou w
alk
– ta
ke n
ote
of q
uest
ions
you
nee
d to
fol
low
up t
o fi
nd t
he a
nswe
rs t
o
a) I
ntro
duce
you
rsel
f an
d as
k pa
rtic
ipan
ts
if a
ny p
arti
cula
r in
tere
sts
b) O
utlin
e hi
stor
y of
sit
e an
d hi
stor
y of
N
SCF
– wh
at is
a C
omm
unit
y Fa
rm!
0-5
2 D
emon
stra
-ti
on o
f Pe
r-m
acul
ture
Pri
nci-
ples
and
sus
tain
-ab
ility
2.1
Hav
e to
ur t
rail
in m
ind
to s
uit
grou
p –
follo
w th
e na
tura
l flo
w fr
om o
ne a
rea
to t
he n
ext
2.2
Dem
onst
rate
und
erst
andi
ng o
f cr
op r
otat
ion
/ m
ixed
pla
ntin
gs /
gui
lds
/ as
pect
/ z
ones
– d
esig
n pr
inci
-pl
es /
wat
er a
nd e
nerg
y co
nser
vati
on /
swa
les
/ he
rb s
pi-
rals
2.3
Dem
onst
rate
bas
ic k
nowl
edge
of
edib
le p
lant
s an
d pr
opag
atio
n an
d gr
owin
g co
ndit
ions
2.4
Dem
onst
rate
bas
ic u
nder
stan
ding
of
the
gree
n wa
ste
recy
clin
g
a) S
tart
at
the
kitc
hen
as is
cen
tral
hub
of
acti
vity
– Z
one
0
b) R
ecog
nize
var
ious
poi
nts
of in
tere
st a
s co
me
to t
hem
– k
eep
to t
he s
hade
whe
re
poss
ible
c) T
aste
pla
nts
as w
alki
ng t
hrou
gh g
arde
n –
know
whi
ch s
houl
d be
coo
ked
firs
t eg
War
-ri
gal G
reen
s an
d Ta
ro
d) V
isit
GW
R –
desc
ribe
ingr
edie
nts
and
proc
ess
– lo
ok a
t an
d to
uch
worm
s
5-80
•
Hat
s (s
pare
hat
s in
of
fice
)
•Bo
oks
and
peop
le a
t N
SCF
and
on
your
to
ur
•Gl
ove
or t
rowe
l for
wo
rm f
arm
s
3) I
nfor
mat
ion
avai
labl
e fo
r to
ur p
arti
cipa
nts
Recr
uit
new
volu
ntee
rs
Prom
ote
cour
ses
and
work
shop
s
a) E
xpla
in h
ow v
olun
teer
s ca
n ge
t in
volv
ed
at N
SCF–
Nur
sery
, Ga
rden
s, B
ushf
ood,
Of-
fice
, Eve
nts,
etc
.
b) G
ive
out
flie
rs o
n vo
lunt
eeri
ng, c
ours
es
and
work
shop
s pr
ogra
m, m
embe
rshi
p fo
rms
and
invi
te t
o st
ay f
or m
orni
ng t
ea a
nd lu
nch
80-9
0 Fl
iers
on
volu
ntee
ring
, co
urse
s an
d wo
rksh
ops
prog
ram
, mem
bers
hip
form
s, v
olun
teer
reg
-is
trat
ion
form
Sum
mar
y an
d co
nclu
sion
Give
stu
dent
s an
opp
ortu
nity
to
ask
ques
-ti
ons.
Recr
uit
peop
le f
or t
he t
our
guid
e ro
ster
To
ur g
uide
ros
ter
Volunteer Training ModuleModule
New Farmers Training Manual 53
VVOLUNTEEROLUNTEER CCOORDI NATOROORDI NATOR
TTRAI N I NGRAI N I NG
New Farmers Training Manual 54
Volunteer Training Volunteer Coordinator Training
New Farmers Training Manual 55
VOLUNTEER CO-ORDINATOR TRAINING PROGRAM The Volunteer Coordinator Training Program aims to build the skills and confidence of volunteer coordinators so that they can train and coordinate volunteers. This program runs over two days and is held once a year. Volunteer Coordinator Training modules follow.
Day 1 9.00 am Arrive and gather 9:15-10.40am Introductions and Course Overview (20min) Volunteers- Who are they? Why do they volunteer? What are our responsibilities to them? (65 min) 10.40am-11.00am Morning tea 11.00am-12.30pm Defining roles for volunteers (40min) Recruiting and orientating volunteers (35 min) 12.30pm-1.15pm Lunch 1.15pm-3.00pm Using the volunteer database (45min) Planning a volunteers’ work session (60mins)
Day 2 9.00 am Arrive and gather 9.15am-10.40am Revision (10min) Facilitation and leadership skills (30mins) Conflict resolution (45mins) 10.40am-11.00am Morning tea 11.00am-12.30pm Training volunteers (90 min) 12.30pm-1.15pm Lunch 1.15pm-3.00pm Establishing Volunteer Co-coordinator Roles (60 min) Evaluating your volunteer program (35 min) Wrap up and evaluation (10 min)
Volunteer Coordinator Training
New Farmers Training Manual 56
Volunteer Training
Volunt
eers
: W
ho a
re the
y? W
hy d
o th
ey v
olun
teer
?
Wha
t ar
e ou
r re
spon
sibilit
ies
to t
hem?
Faci
litat
or:
Ti
me:
65
min
O
bjec
tive
s:
1.ba
ckgr
ound
s, m
otiv
atio
ns, s
kills
and
nee
ds o
f vo
lunt
eers
2.
Und
erst
and
the
lega
l and
eth
ical
res
pons
ibili
ties
of
orga
nisa
tion
s th
at e
ngag
e vo
lunt
eers
Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Tim
e
(min
) Re
sour
ces/
Han
dout
s In
trod
ucti
on
Ass
ess
prio
r kn
owle
dge
Out
line
sess
ion
Visu
alis
atio
n ex
erci
se –
‘My
firs
t da
y at
Ci
ty F
arm
’ 1-
5
1. U
nder
stan
d th
e ra
nge
of
back
grou
nds,
mot
ivat
ions
, sk
ills
and
need
s of
vol
unte
ers
Und
erst
and
that
: 1.
1 Pe
ople
vol
unte
er f
or a
wid
e ra
nge
of
reas
ons
1.2
Vol
unte
ers
com
e fr
om a
wid
e ra
nge
of b
ackg
roun
ds
1.3 V
olun
teer
s ha
ve v
aryi
ng le
vels
of
com
mit
men
t to
the
goa
ls o
f th
e or
gani
sati
on
1.4
Volu
ntee
rs c
an b
ring
val
uabl
e sk
ills
and
expe
rien
ce t
o th
e or
gani
sati
on
1.5
Volu
ntee
rs n
eeds
for
tra
inin
g va
ry
wid
ely
•3
role
pla
ys (
5 m
ins
each
) to
exp
lore
th
e ra
nge
of v
olun
teer
exp
ecta
tion
s an
d or
gani
sati
onal
res
pons
es. (
one
pers
on p
lays
the
vol
unte
er, o
ther
pl
ays
the
volu
ntee
r co
ordi
nato
r)
•De
-rol
e, g
roup
dis
cuss
ion
and
crea
te
min
d m
ap o
f re
ason
s fo
r vo
lunt
eeri
ng
6-20
21
-30
Prom
pt c
ards
for
ro
les
(see
at
tach
ed),
hats
, sc
arve
s, g
lass
es
etc
to d
ress
up
Pens
, but
cher
s pa
per
Volunteer Coordinator Training ModuleModule
New Farmers Training Manual 57
2. U
nder
stan
d th
e le
gal a
nd
ethi
cal r
espo
nsib
iliti
es o
f or
gani
sati
ons
that
eng
age
volu
ntee
rs
2.1
Und
erst
and
volu
ntee
rs’ r
ight
s 2.
2 U
nder
stan
d th
e or
gani
sati
on's
re
spon
sibi
litie
s fo
r lo
okin
g af
ter
its
volu
ntee
rs
Larg
e gr
oup
brai
nsto
rm a
nd m
indm
aps
on
butc
hers
pap
er o
f
•vo
lunt
eer'
s ri
ghts
•
the
orga
nisa
tion
s's
resp
onsi
bilit
ies
Read
thr
ough
rel
evan
t se
ctio
ns o
f N
SCF
’s Vo
lunt
eer
Polic
ies
and
Proc
edur
es M
anua
l (s
ee A
ppen
dix
2)
31-4
5 46
-55
Pens
Bu
tche
rs p
aper
, 1
copy
eac
h of
N
SCF
’s V
olun
teer
Po
licie
s an
d Pr
oced
ures
M
anua
l
Conc
lusi
on a
nd s
umm
ary
Und
erst
and
resp
onsi
bilit
ies
of v
olun
teer
co
ordi
nato
rs
Sum
mar
ise
resp
onsi
bilit
ies
of v
olun
teer
co
ordi
nato
rs (
from
man
ual a
nd b
utch
ers
pape
r
56-6
5 Bu
tche
rs p
aper
s
Volunteer Coordinator Training ModuleModule
New Farmers Training Manual 58
Volunteer Training
PROMPT CARDS FOR ROLE PLAY You are a 30 year old unemployed person and you have previously done a range of jobs, including packing mobile phones, pizza delivery and telemarketing. You are sick of bosses and time pressures and just want to hang loose for a while before traveling overseas. You have heard about the home brew sessions on Thursdays and just thought you would come down to check it out. You can volunteer 'anytime'
You are a retired public servant in your 60s. You have always had your own veggie garden. You want to have your own patch of garden to look after at City Farm and are willing to help others learn but you are 'allergic to meetings'. You can come twice a week except for one week each month when you go to Gympie to stay with your daughter. You have a 'bad back' but can manage light work most days.
You are a 28 year old mother of two young children. You work two days a week as a computer programmer. You and your partner have recently purchased a new house and you wish to learn how to grow a vegetable garden. You can come only one morning a week and you ask if it is OK to bring the youngest child (age 2 and still being breast fed) with you when you come to volunteer.
You are the volunteer coordinator. Your role is to meet people who express interest in volunteering and to find out a bit about them and their background, why they wish to volunteer, what skills and interests they have and any problems or physical limitations they may have. Talk to the volunteer informally, introduce yourself and then ask general open questions such as: "What brings you down here to City Farm? "What have you been doing before this? "Is there anything you particularly want to learn while you are here?" "How often can you come down to volunteer?" "Are there any things that you can't do because of physical disabilities or illnesses?"
Volunteer Coordinator Training HandoutHandout
New Farmers Training Manual 59
Volunteer Coordinator Training MindmapMindmap
New Farmers Training Manual 60
Volunteer Training
Def
ining
Roles
for
Volunt
eers
Fa
cilit
ator
:
T
ime:
40
min
utes
Obj
ecti
ves:
1.
To a
ppre
ciat
e wh
y we
sho
uld
defi
ne r
oles
for
vol
unte
ers
in c
omm
unit
y or
gani
sati
ons
2.U
nder
stan
ding
the
nee
d to
dev
elop
cre
ativ
e an
d fl
exib
le p
osit
ions
3.
Und
erst
and
the
com
pone
nts
of a
rol
e de
scri
ptio
n
Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Tim
e(m
in)
Reso
urce
s/H
ando
uts
Intr
oduc
tion
Ass
ess
prio
r kn
owle
dge
1.Gi
ve a
bri
ef h
isto
ry o
f de
velo
ping
rol
e de
scri
ptio
ns a
t N
SCF
2.A
bri
ef o
utlin
e of
the
ses
sion
0-5
1. T
o ap
prec
iate
why
we
shou
ld d
efin
e ro
les
for
volu
ntee
rs in
com
mun
ity
orga
nisa
tion
s
1.1
Und
erst
and
the
reas
ons
for
defi
ning
rol
es
Bra
inst
orm
why
vol
unte
ers
need
rol
es.
(see
att
ache
d m
indm
ap, p
revi
ous
page
) 5-
10
NSC
F Ro
le
desc
ript
ions
fol
der
Volunteer Coordinator Training ModuleModule
New Farmers Training Manual 61
2. U
nder
stan
d th
e ne
ed
to d
evel
op c
reat
ive
and
flex
ible
pos
itio
ns
2.1
Thi
nk c
reat
ivel
y wh
en
desi
gnin
g po
siti
ons
for
volu
ntee
rs
2.2
Don
’t be
lim
ited
by
what
ro
les
volu
ntee
rs c
urre
ntly
pla
y in
yo
ur o
rgan
isat
ion
Indi
vidu
ally
get
the
stu
dent
s to
res
pond
to
thes
e qu
esti
ons
abou
t th
eir
orga
nisa
tion
and
sh
are
the
answ
ers
back
to
the
grou
p.
1.W
hat
are
we d
oing
now
tha
t we
wou
ld li
ke
to d
o m
ore
of?
2.W
hat
unm
et n
eeds
do
we h
ave
that
we
pres
entl
y ca
n’t m
eet?
3.
Wha
t wo
uld
supp
ort
the
paid
sta
ff in
th
eir
work
? 4.
Wha
t m
ight
we
do d
iffe
rent
ly if
we
had
mor
e ti
me
and/
or s
kills
ava
ilabl
e?
Explain
that
the
res
pons
es t
o th
ese
ques
tion
s sh
ould
help
guid
e yo
u in d
esigning
roles
for
vo
lunt
eers
in
your
org
anisat
ion.
10-2
5 Ch
alk
and
blac
kboa
rd
‘Dev
elop
ing
Cre
ativ
e an
d Fl
exib
le P
osit
ion
Des
crip
tion
s’
Wor
kshe
et
3. U
nder
stan
d th
e co
mpo
nent
s of
a r
ole
desc
ript
ion
3.1
Kee
p ro
le d
escr
ipti
ons
dive
rse
and
flex
ible
to
mak
e it
ea
sier
to
recr
uit
volu
ntee
rs
3.2
Wor
k to
ward
s ba
lanc
e in
the
po
sitio
ns y
ou a
re d
efin
ing
and
offe
ring
3.
3 D
efin
e th
e co
mpo
nent
s of
a
posi
tion
des
crip
tion
for
vo
lunt
eers
and
vol
unte
er c
o-co
ordi
nato
rs
1.Ch
oose
a r
ole
a vo
lunt
eer
play
s in
you
r or
gani
sati
on a
nd c
ompl
ete
a ro
le
desc
ript
ion
for
the
posi
tion
. 2.
Mar
k ho
w fa
r al
ong
the
‘Fle
xibi
lity
Scal
e’
your
pos
itio
n fi
ts.
(on
bott
om o
f D
evel
opin
g C
reat
ive
and
Flex
ible
Pos
itio
n D
escr
ipti
ons’
Wor
kshe
et)
25-3
8 Pe
ns
Bla
nk V
olun
teer
Rol
e D
escr
ipti
on f
orm
Sum
mar
y
Sum
mar
ise
the
maj
or p
oint
s co
vere
d in
the
se
ssio
n:-
1.Cl
arit
y 2.
Flex
ibili
ty
3.Cr
eati
vity
38-4
0
Volunteer Coordinator Training ModuleModule
New Farmers Training Manual 62
Volunteer Training
DEVELOPING CREATIVE AND FLEXIBLE POSITION DESCRIPTIONS Respond to these questions about your organisation: 1. What are we doing now that we would like to do more of? 2. What unmet needs do our clients/visitors have that we presently can’t meet? 3. What would support the paid staff in their work? 4. What might we do differently if we had more time and/or skills available? Flexibility Scale: Check the balance of positions you are designing and offering: Direct contact with customers No contact with customers Challenging roles and responsibilities Routine roles and responsibility Regular hours (9am-5pm) Flexible hours (evenings etc) Short term Long term Targeted groups (youth/ethnic) Wider community Development of relationships Variety and one off interaction
HandoutHandout
New Farmers Training Manual 63
Volunteer Position Description Area: Job Tasks: • • • • •
Skills or experience required or desirable:
• • •
Special requirements: Any reasons for exclusion (i.e. not suitable for people with asthma) Supervision of the position: Time frame/attendance requirements: What benefits will a volunteer gain from this position:
• • • •
Volunteer Coordinator Training HandoutHandout
New Farmers Training Manual 64
Volunteer Training Re
cruiting
and
Orien
tating
Volun
teer
s Fa
cilit
ator
:
T
ime:
35
min
O
bjec
tive
s:
1.U
nder
stan
d th
e op
tion
s fo
r re
crui
ting
vol
unte
ers
2.A
ppre
ciat
e th
e O
rien
tati
on P
roce
ss v
olun
teer
s un
derg
o at
NSC
F
Obj
ectiv
e Co
mpe
tenc
ies
Activ
ity
Tim
e (m
in)
Reso
urce
s
Intr
oduc
tion
Asse
ss p
rior
know
ledge
Pr
ovid
e a
brie
f ov
ervie
w of
the
sess
ion.
0-3
1Un
ders
tand
the
op
tions
for
re
crui
ting
volun
teer
s
How
to b
e pr
oact
ive in
recr
uiting
volun
teer
s At
trac
ting
volun
teer
s to
your
pro
gram
St
rate
gies
to a
ttra
ct v
olunt
eers
1.Co
mpl
ete
the
shee
t on
ways
you
can
be
mor
e PR
OAC
TIVE
in r
ecru
iting
volu
ntee
rs
2.Fi
nding
Volu
ntee
rs G
ame:
Mat
ch th
e he
ading
and
de
scrip
tion
3-20
‘B
eing
Pro
activ
e in
Re
crui
ting
Volu
ntee
rs’
‘Fin
ding
Vol
unte
ers
Gam
e:
Mat
ch t
he H
eadi
ng a
nd
the
Des
crip
tion’
Han
dout
2.Ap
prec
iate
the
Orie
ntat
ion
Proc
ess
volun
teer
s un
derg
o at
N
SCF
1.Un
ders
tand
the
Orie
ntat
ion P
roce
ss
avail
able
to vo
lunte
ers a
t NSC
F 2.
Iden
tify
way
s the
volun
teer
co-
coor
dina
tor
can
furt
her h
elp
to
orie
ntat
e ne
w vo
lunte
ers.
1Ex
plain
the
oppo
rtun
ities
at N
SCF
for O
rient
ation
inc
luding
onc
e a
mon
th o
rient
ation
ses
sions
and
inf
orm
al di
scus
sion
and
mat
ching
the
volun
teer
to
an ac
tivity
/co-
coor
dina
tor
2Fi
nd a
par
tner
and
iden
tify
stra
tegi
es to
geth
er o
f ho
w yo
u as
a vo
lunte
er c
o-co
ordi
nato
r can
fur
ther
he
lp to
orie
ntat
e ne
w vo
lunte
ers.
20-3
2 Ea
ch s
tude
nt t
o re
ceiv
e a
copy
of
the
‘NSC
F Vo
lunt
eer
Ori
enta
tion
Book
let’
(in
appe
ndix
)
Sum
mar
y
Disp
lay th
e fo
llowi
ng s
umm
ary:
KE
EP T
RYIN
G – u
se th
e re
sour
ces o
f yo
ur g
roup
or
neigh
bour
hood
M
AKE
IT F
UN –
peop
le w
ill be
mor
e ex
cited
abo
ut jo
inin
g if
it’s f
un.
BE C
REAT
IVE
– cat
ch t
heir
eye,
cap
ture
the
ir im
agin
atio
n
32-3
5 H
ave
the
3 su
mm
ary
poin
ts w
ritte
n on
to
butc
hers
pap
er
ModuleModule
New Farmers Training Manual 65
BEING PROACTIVE IN RECRUITING VOLUNTEERS Adopting a proactive approach will allow for more thought to be given to facilitate careful and considerate selection of volunteers for your program. Under the following strategies rate your program from 1-5 (5 being best practice) and then outline ways you could improve your program in these aspects. 1) Planning has occurred and position description written 1 2 3 4 5 2) Current/ Future Volunteer trends have been taken into account 1 2 3 4 5 3) A professional approach has been adopted 1 2 3 4 5 4) The program/s are well organised 1 2 3 4 5 5) There is an aura of confidence about the program 1 2 3 4 5
Volunteer Coordinator Training HandoutHandout
New Farmers Training Manual 66
Volunteer Training
Finding Volunteers Game: Match the Heading and the Description Instructions: Cut these boxes out, mix them up and put them in a hat and then get the group to match the heading to the description and blue tack them to the board.
GET SPECIFIC
PIGGYBACK
Make a Job description before you start looking for volunteers. Chances are, if the job can’t be described in writing you’re not ready for a volunteer
Tap into existing programs. Other greening groups or volunteer recruitment agencies.
BARK UP THE RIGHT TREE
Community garden volunteers don’t have to be gardeners. Maybe the right person to work on your project is a statistician or computer technician.
HandoutHandout
New Farmers Training Manual 67
PROVIDE CHALLENGING
POSITIONS
LOOK LOCALLY
People are much more likely to take care of gardens if they are involved in planning and leadership activities
People who live nearby can play an important role in caring for plants and keeping an eye on the site.
ASK People volunteer for many different reasons but are much more enthusiastic if they are sought after personally.
Volunteer Coordinator Training HandoutHandout
New Farmers Training Manual 68
Volunteer Training
Using
the
Volun
teer
dat
abas
e Fa
cilit
ator
:
T
ime:
45m
in
Obj
ecti
ves:
1
Fam
iliar
ise
volu
ntee
r co
-coo
rdin
ator
s wi
th b
asic
off
ice
proc
edur
es.
2Fa
mili
aris
e vo
lunt
eer
co-c
oord
inat
ors
with
usi
ng t
he v
olun
teer
dat
abas
e 3
Esta
blis
h pr
otoc
ol f
or u
sing
info
rmat
ion
off
the
data
base
O
bjec
tive
Com
pete
ncie
s Ac
tivity
Ti
me
(min
) Re
sour
ces
Intr
oduc
tion
Asse
ss p
rior e
xper
ienc
e In
trod
uce
the
offi
ce c
oord
inat
or w
ho w
ill b
e fa
cilit
atin
g th
e se
ssio
n.
Out
line
the
cont
ents
of
the
sess
ion
0-5
1. Fa
mili
arise
vol
unte
er c
o-co
ordi
nato
rs w
ith b
asic
of
fice
proc
edur
es.
1.1
A ba
sic u
nder
stan
ding
of
offi
ce
proc
edur
es f
or u
sing
com
pute
rs
1.2
A ba
sic u
nder
stan
ding
of
plac
emen
t of
in
form
atio
n fo
r vo
lunt
eers
.
Take
vol
unte
er c
o-co
ordi
nato
rs o
n a
brie
f to
ur o
f th
e of
fice
poi
ntin
g ou
t co
mpu
ters
the
y ca
n us
e, h
ow
to b
ook
a co
mpu
ter
for
use
and
fold
ers
rela
ting
to
volun
teer
s.
5–10
O
ffice
3
com
pute
rs
2. F
amili
arise
vol
unte
er c
o-co
ordi
nato
rs w
ith u
sing
the
volu
ntee
r dat
abas
e
2.1
Dem
onst
rate
how
to
ente
r th
e vo
lunt
eer
data
base
. 2.
2 D
emon
stra
te h
ow t
o ac
cess
info
rmat
ion
on th
e da
taba
se
2.3
Dem
onst
rate
how
to
exit
the
data
base
•De
mon
stra
te h
ow t
o us
e th
e da
taba
se a
nd
then
get
som
e of
the
vol
unte
ers
who
feel
less
co
nfid
ent t
o pr
actic
e •
In a
gro
up o
f th
ree,
fin
d th
e in
form
atio
n re
ques
ted
in th
e wor
kshe
et b
y usin
g the
dat
abas
e.
10–3
0
Off
ice
3 co
mpu
ters
W
orks
heet
'G
ettin
g Fa
mili
ar
with
the
Vol
unte
er
Data
base
' 3.
Est
ablis
h pr
otoc
ol f
or
usin
g in
form
atio
n of
f th
e da
taba
se
3.1
Und
erst
and
NSC
F Vo
lunt
eer
Polic
ies
and
Proc
edur
es f
or d
ealin
g wi
th c
onfi
dent
ial
info
rmat
ion
3.2
App
reci
ate
the
reas
ons
for
conf
iden
tialit
y in
the
work
plac
e.
•H
ave
a di
scus
sion
with
the
gro
up a
bout
ap
prop
riate
and
inap
prop
riate
use
of
the
info
rmat
ion
on th
e da
taba
se.
30–4
0
NSC
F Vo
lunt
eer
Polic
ies
and
Proc
edur
es
Sum
mar
y an
d ev
alua
tion
Q
uest
ions
and
ans
wers
O
ffer
tim
e fo
r ad
ditio
nal t
rain
ing
on t
he d
atab
ase
if
stud
ents
req
uire
.
40 -
45
ModuleModule
New Farmers Training Manual 69
'Getting Familiar with the Volunteer Database' Use the volunteer database to find the following information: • Find the volunteer form of one of your volunteers? (on the computer) Find out
what they want to learn by volunteering? • Find the names and phone numbers of volunteers who expressed an interest in
volunteering in your area of co-ordination • Find the volunteer form of one of your volunteers? (on the computer) Find out
what skills or knowledge they have to contribute through volunteering • Work out how to send an email out to all volunteers on the database.
Volunteer Coordinator Training HandoutHandout
New Farmers Training Manual 70
Volunteer Training
Plan
ning
a V
olun
teer
s’ W
ork
Sess
ion
Faci
litat
or:
Ti
me:
60
min
utes
O
bjec
tive
s:
1U
nder
stan
d th
e fa
ctor
s th
at c
ontr
ibut
e to
a s
ucce
ssfu
l vol
unte
ers’
work
ses
sion
2
Plan
a v
olun
teer
s’ wo
rk s
essi
on
Obj
ectiv
e Co
mpe
tenc
ies
Activ
ity
Tim
e (m
ins)
Re
sour
ces
/ Res
ourc
es
Intr
oduc
tion
Asse
ss p
rior e
xper
ienc
e •
Nam
e ga
me
or e
nerg
izer
•
Out
line
sess
ion
0 - 5
1. Un
ders
tand
the
fac
tors
tha
t co
ntrib
ute
to a
suc
cess
ful
volu
ntee
r wo
rk s
essio
n
1.1 U
nder
stan
d th
e fa
ctor
s th
at
cont
ribut
e to
a s
ucce
ssfu
l vol
unte
er
work
sess
ion
•In
larg
e gr
oup
brai
nsto
rm a
nd m
indm
ap th
e th
ings
that
nee
d to
be
cons
ider
ed in
pl
anni
ng f
or a
vol
unte
er w
ork
sess
ion
6 - 2
0 Bu
tche
rs p
aper
(with
gh
ost
writt
en
cate
gorie
s: ‘p
eopl
e’,
‘reso
urce
s’ an
d ‘co
ordi
natio
n’ –
see
atta
ched
min
dmap
s)
Felt
pens
2. P
lan
a vo
lunt
eer
work
se
ssio
n
2.1
Plan
a v
olun
teer
wor
k se
ssio
n
•Tu
tor
dem
onst
rate
s pl
anni
ng f
or a
vol
unte
er
work
ses
sion
by c
reat
ing
mor
e de
taile
d m
indm
aps
for
each
of
'peo
ple'
, 're
sour
ces'
an
d 'c
oord
inat
ion'
for
the
task
of
build
ing
a co
mpo
st h
eap.
•
In s
mal
l gro
ups
refl
ectin
g pr
ogra
m a
reas
, pl
an a
wor
k se
ssio
n, w
ith a
tten
tion
to
peop
le, r
esou
rces
, and
coo
rdin
atio
n
21 –
30
31 -
55
Butc
hers
pap
er
Felt
pens
Conc
lusio
n an
d su
mm
ary
•
Go o
ver
min
dmap
s •
Que
stio
n an
d an
swer
56
- 60
ModuleModule
New Farmers Training Manual 71
Volunteer Coordinator Training MindmapMindmap
New Farmers Training Manual 72
Volunteer Training MindmapMindmap
New Farmers Training Manual 73
Volunteer Coordinator Training MindmapMindmap
New Farmers Training Manual 74
Volunteer Training
MindmapMindmap
New Farmers Training Manual 75
New Farmers Training Manual 76
Volunteer Training
Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Tim
e (m
in)
Reso
urce
s/
Han
dout
s
Intr
oduc
tion
A
sses
s pr
ior
lear
ning
and
exp
erie
nce
Out
line
sess
ion
0-5
1. U
nder
stan
d th
e di
ffer
ence
bet
ween
fa
cilit
atio
n an
d le
ctur
ing
1.1
Def
ine
lect
urin
g an
d fa
cilit
atio
n st
yles
of
teac
hing
1.
2 U
nder
stan
d th
e di
ffer
ence
in t
he
teac
hing
sty
les
Ask
eac
h pa
rtic
ipan
t to
com
e up
wit
h a
defi
niti
on o
f le
ctur
ing
and
faci
litat
ion;
get
a f
ew p
eopl
e to
sha
re
this
wit
h th
e gr
oup
and
disc
uss
the
diff
eren
ces.
5-15
Bu
tche
rs
pape
r pe
ns
2. U
nder
stan
d th
e ro
le o
f a
faci
litat
or
2.1
Ide
ntif
y th
e va
ried
rol
es o
f th
e fa
cilit
ator
incl
udin
g a)
cre
atin
g th
e at
mos
pher
e b
) tim
e m
anag
emen
t c
) goo
d lis
tene
r d
) def
ine
the
task
and
kee
p on
tra
ck
e) a
sk q
uest
ions
to
gene
rate
idea
s f)
mon
itor
en
ergy
Get
the
grou
p to
bra
inst
orm
the
rol
es o
f th
e fa
cilit
ator
usi
ng t
he h
idde
n gr
oupi
ngs
1) t
rain
ing
envi
ronm
ent
2) p
rogr
am m
anag
emen
t 3)
lis
tene
r
15-3
0 Bu
tche
rs
pape
r pe
ns
Facilit
ation
Skills
Faci
litat
or:
Tim
e:
60 m
inut
es
Obj
ecti
ves:
1.
Und
erst
and
the
diff
eren
ce b
etwe
en f
acili
tati
on a
nd le
ctur
ing
2.U
nder
stan
d th
e ro
le o
f a
faci
litat
or
3.Id
enti
fy s
trat
egie
s fo
r di
ffic
ult
grou
p dy
nam
ics
Volunteer Coordinator Training ModuleModule
New Farmers Training Manual 77
3. I
dent
ify
stra
te-
gies
for
dif
ficu
lt
grou
p dy
nam
ics
3.1
Iden
tify
dif
fere
nt s
cena
rios
wh
ere
faci
litat
ion
skill
s ar
e ne
eded
3.
2 Id
enti
fy s
trat
egie
s fo
r de
alin
g wi
th t
hese
sce
nari
os
(s
ee b
elow
for
idea
s)
Brea
k th
e gr
oup
into
sm
all g
roup
s of
3 p
eopl
e. G
ive
each
gr
oup
a ca
rd w
ith
a sc
enar
io o
f a
diff
icul
t gr
oup
dyna
mic
. (a
ttac
hed)
. Gi
ve t
he s
mal
l gro
up 1
5 m
inut
es t
o de
vise
a r
ole
play
. One
per
son
take
s on
the
fac
ilita
tor,
one
per
son
the
conf
licti
ng r
ole
and
the
othe
rs a
re s
tude
nts
in t
he c
lass
. Let
ea
ch g
roup
pla
y ou
t th
e ro
le p
lay.
A
fter
eac
h ro
le p
lay,
get
the
gro
up t
o di
scus
s ho
w th
e fa
-ci
litat
or w
ent
in h
andl
ing
the
disp
ute
and
shar
e ot
her
op-
tion
s.
30-5
7
Butc
hers
pa-
per
Pens
` ‘D
iffi
cult
Gr
oup
Dy-
nam
ic ‘
Card
s ‘S
trat
egie
s fo
r D
iffi
cult
S
cena
rio’
ha
ndou
t
Sum
mar
y
To
Fin
ish
disp
lay
this
mot
to o
n th
e bo
ard:
M
ost
impo
rtan
tly
BE Y
OUSE
LF! D
evelop
you
r ow
n st
yle.
Try
diffe
rent
met
hods
. R
emem
ber
what
wor
ks w
ell an
d th
ose
that
don
’t.
57-6
0
Volunteer Coordinator Training ModuleModule
New Farmers Training Manual 78
Volunteer Training
Facilit
ation
Skills
Role-p
lay
Card
s
Y
ou
are
in
th
e m
idd
le o
f a
se
ssio
n
abo
ut
bu
ild
ing
a n
o-d
ig g
ard
en
wh
en
on
e o
f t
he
stu
de
nts
ke
ep
s g
oin
g o
n a
nd
on
ab
ou
t th
e n
ew
spa
pe
r th
at
is t
o b
e
laid
do
wn
fir
st.
Fa
cil
ita
tor
iss
ue
: D
isc
us
sio
n o
n o
ne
po
int
is t
oo
lo
ng
The
fac
ilit
ator
is
lead
ing
a se
ssio
n w
orm
farm
ing
and
asks
the
stu
dent
s to
sha
re t
heir
expe
rien
ce.
One
of
the
stud
ents
tri
es t
o
offe
r so
me
sugg
esti
ons
but
keep
s lo
sing
her
wor
ds a
nd f
inds
it
diff
icul
t to
art
icul
ate
her
poin
ts.
Fac
ilit
ato
r is
sue:
A
stu
den
t h
as d
iffi
cult
y
ge
ttin
g th
eir
poin
t ac
ross
The
fac
ilit
ator
is
lead
ing
a gr
oup
disc
ussi
on a
bou
t de
sign
ing
a b
acky
ard
whe
n on
e of
the
stu
den
ts k
eeps
offe
ring
lon
g w
ind
ed s
ugge
stio
ns a
bou
t
his/
her
gard
en.
Fac
ilit
ato
r is
sue:
Co
pin
g w
ith
a p
ers
on
do
ing
a ‘
solo
’
T
he
gro
up
is
lea
rnin
g a
bo
ut
ho
w t
o
pla
nt
a tr
ee
wh
en
on
e o
f t
he
stu
de
nts
ke
ep
s a
skin
g q
ue
stio
ns
ab
ou
t p
est
s o
n h
er/
his
fru
it t
ree
an
d h
ow
to
pru
ne
th
e t
ree
.
Fa
cil
ita
tor
iss
ue
: A
stu
de
nt
dr
ifts
fr
om
th
e s
ub
jec
t
Volunteer Coordinator Training HandoutHandout
New Farmers Training Manual 79
Stra
tegies
for
Diff
icult
Grou
p Dy
namics
Le
arni
ng h
ow t
o fa
cilit
ate
thro
ugh
diff
icul
t gr
oup
dyna
mic
s m
ay c
ome
easil
y to
you
, for
oth
ers
of u
s it
help
s to
hav
e a
few
tric
ks u
p ou
r sle
eves
. Tr
y th
ese
optio
ns o
ut n
ext t
ime
and
add
your
own
as
you
lear
n th
roug
h ex
perie
nce.
a.
Disc
ussio
n on
one
poi
nt is
too
long
*
Sum
mar
ise
* S
ugge
st t
ablin
g th
e po
int
until
late
r b
Two
mem
bers
get
into
a h
eate
d di
scus
sion
*
Sum
mar
ise p
oint
s m
ade
by e
ach
and
draw
the
disc
ussio
n ba
ck t
o th
e gr
oup
* I
nvite
the
two
to s
tay
back
at
the
end
so t
he t
hree
of
you
can
talk
it o
ver
cCo
ping
with
a p
erso
n do
ing
a “s
olo”
*
Int
erru
pt g
iving
the
spe
aker
cre
dit f
or h
is/he
r co
ntrib
utio
n an
d po
litel
y as
k th
at th
e ot
her
poin
ts b
e he
ld to
late
r
*
Int
erru
pt w
ith “y
ou h
ave
brou
ght
up m
any
poin
ts th
at w
ill k
eep
us b
usy
for
a lo
ng ti
me.
Wou
ld a
ny o
ne li
ke to
take
up
one
of
t
hese
poi
nts?
”
*
See
the
pers
on p
rivat
ely
if th
e ab
ove
don’t
wor
k d
A sp
eake
r drif
ts f
rom
the
subj
ect
*
Int
erru
pt, g
ive c
redi
t for
the
idea
s, bu
t exp
lain
that
she
/he
is st
rayi
ng f
rom
the
top
ic
* A
sk t
he r
est
of t
he g
roup
whe
ther
the
y wa
nt t
o st
ray
from
the
top
ic
*
Fin
d a
rela
ted
idea
to u
se a
s a
link
to b
ring
the
disc
ussio
n ba
ck to
the
topi
c e.
A m
embe
r ha
s di
ffic
ulty
get
ting
thei
r po
int
acro
ss
* H
elp
build
up
thei
r co
nfid
ence
by
expr
essin
g ap
prec
iatio
n fo
r th
eir
cont
ribut
ion
* R
ephr
ase
the
idea
s ex
pres
sed
back
to
the
pers
on a
nd a
sk t
hem
“Is
this
what
you
mea
n ….
?”
* M
onito
r en
ergy
Mos
t im
portan
tly B
E YO
USEL
F! De
velop
you
r ow
n style.
Tr
y diff
eren
t met
hods
. R
emem
ber wh
at w
orks
well
and
thos
e th
at d
on’t.
Co
mpi
led
from
the
Mas
ter
Urba
n Ga
rden
Man
ual (
Bost
on N
atur
al Ar
eas
Grou
p) 2
003
Editi
on
Volunteer Coordinator Training HandoutHandout
New Farmers Training Manual 80
Volunteer Training Volunteer Coordinator Training MindmapMindmap
New Farmers Training Manual 81
Conf
lict
Reso
lution
Fa
cilit
ator
:
T
ime:
45
min
O
bjec
tive
s:
1. E
stab
lish
the
step
s re
quir
ed t
o re
solv
e co
nflic
t 2.
Pro
cess
es u
sed
in c
onfl
ict
reso
luti
on
Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Tim
e
Reso
urce
s/H
ando
ut
Intr
oduc
tion
A
sses
s pr
ior
expe
rien
ce
Out
line
sess
ion
Crea
ting
Aff
irm
atio
ns I
cebr
eake
r:
Get
ever
yone
in t
he g
roup
to
indi
vidu
ally
: 1)
Thi
nk o
f a
pers
onal
pro
blem
2)
Thi
nk o
f th
e op
posite
3)
Wri
te it
dow
n in
the
pos
itive
as if
the
y ha
ve a
lrea
dy a
chie
ved
it 4)
Wri
te d
own why
the
y wi
ll ac
hiev
e it
0-5
1. E
stab
lish
the
step
s re
quir
ed
to r
esol
ve c
on-
flic
t
1.1 U
nder
stan
d th
e st
eps
requ
ired
to
reso
lve
conf
lict
1.2
Reco
gnis
e th
e st
eps
outli
ned
in t
he N
SCF
Polic
y an
d Pr
oced
ures
Man
ual o
n re
solv
ing
conf
lict.
Act
ivit
y 1:
Pla
ce t
he s
teps
req
uire
d to
res
olve
con
flic
t (o
n in
divi
dual
ca
rds)
up
on t
he b
oard
in r
ando
m o
rder
and
the
n ge
t on
e pe
rson
at
a ti
me
to c
ome
and
plac
e th
e st
eps
in o
rder
. D
iscu
ss a
s a
grou
p.
Act
ivit
y 2:
Get
the
stu
dent
s to
rea
d th
roug
h th
e st
eps
outl
ined
in
the
polic
y an
d pr
oced
ures
man
ual a
nd g
ive
oppo
rtun
ity
for
ques
-ti
ons.
5-20
H
ando
ut o
n “U
nder
stan
ding
Con
-fl
ict
Res
olut
ion”
Re
fer
to t
he V
olun
-te
ers
Polic
y an
d Pr
o-ce
dure
Man
ual.
2. P
roce
sses
us
ed in
con
flic
t re
solu
tion
2.1
Und
erst
andi
ng t
he d
if-
fere
nt p
roce
sses
use
d in
co
nflic
t re
solu
tion
Act
ivit
y 1:
Div
ide
the
stud
ents
into
5 g
roup
s an
d ge
t ea
ch g
roup
to
esta
blis
h a
defi
niti
on o
f th
e p
roce
sses
use
d in
con
flic
t re
solu
tion
: N
egot
iati
on, C
olla
bora
tion
, Com
peti
tion
, Com
prom
ise,
Avo
idan
ce
Then
ask
eac
h gr
oup
to e
stab
lish
a sc
enar
io w
here
thi
s ki
nd o
f pr
oces
s m
ight
be
used
and
rol
e pl
ay it
bac
k to
the
gro
up.
(Def
init
ions
are
on
stud
ent
hand
out)
20-4
3 H
ando
ut o
n “U
nder
stan
ding
Con
-fl
ict
Res
olut
ion”
Sum
mar
y an
d ev
alua
tion
Go o
ver
the
step
s to
con
flic
t re
solu
tion
and
rem
ind
stud
ents
tha
t co
nflic
t is
not
a b
ad t
hing
but
can
lead
to
com
mun
ity
build
ing.
43
-45
Volunteer Coordinator Training ModuleModule
New Farmers Training Manual 82
Volunteer Training
STEPS IN RESOLVING CONFLICT 1) Identify who are involved/affected, either directly or indirectly
2) Analyse whether values or simply different tactics are involved
Listen for understanding. Listen to the others' feelings as well as how they perceive the issue. Establish eye contact, ask open-ended ques-tion, clarify, and summarize to let the person know that they are being understood.
3) Ensure that everyone puts their points across
State the problem clearly. To negotiate, everyone must first under-stand the conflict.
4) Confront issues not personalities
Decide on standards or rules for resolving the dispute. These may in-clude focusing on the problem, not the person; looking to the future, not the past; attempting to satisfy both parties; and attempting to be generous.
5) Search for solutions and how they can be implemented List the solutions to the problem. Prioritize options and look at advan-tages and disadvantages
6) Come to a decision
This may be avoiding the issue, imposing a solution, compromising or col-laborating.
7) Review the position at an agreed time
HandoutHandout Volunteer Coordinator Training
New Farmers Training Manual 83
Training
Volun
teer
s Fa
cilit
ator
:
Tim
e: 9
0 m
ins
Obj
ecti
ves:
1.
To
unde
rsta
nd t
he im
port
ance
of
trai
ning
vol
unte
ers
2. T
o kn
ow w
hat
know
ledg
e an
d sk
ills
to im
part
3.
To
know
how
to
deliv
er t
rain
ing
4. T
o pr
acti
ce d
eliv
erin
g tr
aini
ng
Obj
ectiv
e Co
mpe
tenc
ies
Activ
ity
Tim
e (m
ins)
Re
sour
ces/
Han
dout
s
Intr
oduc
tion
Asse
ss p
rior l
earn
ing
and
expe
rienc
e O
utlin
e se
ssio
n
1 – 5
1. To
und
erst
and
the
impo
rtan
ce o
f tr
aini
ng
volu
ntee
rs
1.1 K
now
the
reas
ons
for
trai
ning
vol
unte
ers
•In
larg
e gr
oup,
bra
inst
orm
and
min
dmap
the
re
ason
s fo
r tra
inin
g vo
lunt
eers
6-
15
Bu
tche
rs p
aper
2. T
o kn
ow w
hat
know
ledg
e an
d sk
ills
to
impa
rt
2.1
Brea
k do
wn ta
sks
into
a
serie
s of
indi
vidua
l ste
ps
•In
sm
all g
roup
s or
indi
vidua
lly, b
rain
stor
m a
nd
write
dow
n th
e se
quen
ce o
f st
eps
in p
erfo
rmin
g a
simpl
e ta
sk, s
uch
as p
lant
ing
a se
ed o
r a
cutt
ing,
fi
lling
a c
ompo
st tu
mbl
er, e
tc
16-3
0
Pens
and
pape
r Pl
antin
g a
seed
Pl
antin
g a
cutt
ing
3. T
o kn
ow h
ow to
del
iver
train
ing
3.1
Know
the
seq
uenc
e of
st
eps
invo
lved
in te
achi
ng a
sim
ple
task
3.
2 U
se c
reat
ive g
roup
pr
oces
ses
3.3
Pra
ctic
e de
liver
ing
train
ing
•In
the
larg
e gr
oup,
bra
inst
orm
the
seq
uenc
e of
st
eps
in te
achi
ng a
sim
ple
task
, suc
h as
pla
ntin
g a
seed
, etc
. •
Ener
gise
r,
•To
ilet b
reak
, mov
e to
nur
sery
•
In t
he n
urse
ry, t
utor
dem
onst
rate
s te
achi
ng h
ow
to p
lant
a s
eed
31-8
5 •
Butc
hers
’ pap
er
•Th
e Te
achi
ng /
Lea
rnin
g Cy
cle
•Pl
antin
g pr
otoc
ols,
pott
ing
mix
, see
ds,
cutt
ings
, pun
etts
, pot
s, tr
owel
s, la
bels
Conc
lusio
n an
d su
mm
ary
Q
uest
ions
and
ans
wers
86
-90
•Bu
tche
rs’ p
aper
shee
ts
Volunteer Coordinator Training ModuleModule
New Farmers Training Manual 84
Volunteer Training
THE
TEACH
ING/
LEARN
ING
CYCL
E
Wat
ch
Lear
ner
do it
Know
W
hat
you
are
teac
hing
Allo
w le
arne
r to
Pr
actice
Give
con
stru
ctiv
e Fe
edba
ck
Chec
k Le
arne
r’s p
erfo
rman
ce a
gain
Saf
ety
Expl
ain
and
dem
on-
stra
te s
afet
y pr
ecau
-
Explain
Wha
t yo
u ar
e te
achi
ng. U
se p
roto
-co
ls.
Show
H
ow t
o do
it
Volunteer Coordinator Training HandoutHandout
New Farmers Training Manual 85
Volunteer Coordinator Training MindmapMindmap
New Farmers Training Manual 86
Volunteer Training Es
tablishing
Volun
teer
Co-
ordina
tor
Roles
Faci
litat
or:
Tim
e: 5
5 m
in
Obj
ecti
ves:
1.
Und
erst
and
the
role
s co
-coo
rdin
ator
s pl
ay
2.Es
tabl
ish
role
des
crip
tion
s fo
r yo
ur a
reas
of
co-o
rdin
atio
n on
NSC
F
Obj
ectiv
e Co
mpe
tenc
ies
Activ
ity
Tim
e (m
in)
Reso
urce
s
Intr
oduc
tion
Asse
ss p
rior e
xper
ienc
e O
utlin
e se
ssio
n Ga
me:
Get
the
grou
p in
to 2
line
s th
en a
sk th
em to
ord
er
them
selve
s ac
cord
ing
to s
ome
crite
ria a
s fa
st a
s th
ey
can.
Exa
mpl
es a
re: s
hort
est
to t
alles
t, yo
unge
st t
o ol
dest
, lon
gest
ear
to
shor
test
ear
etc
. Gi
ve t
he w
inni
ng
team
a p
rize!
Divid
e th
e 2
team
s in
half
, to
crea
te 4
sm
all
grou
ps
0-7
1. Un
ders
tand
the
rol
es
co-c
oord
inat
ors
play
1.1 I
dent
ify th
e ro
les
that
vol
unte
er c
o-co
ordi
nato
rs p
lay
1.2 I
dent
ify
infl
uenc
es th
at v
olun
teer
co-
coor
dina
tors
hav
e in
the
ir r
oles
1.3
Ide
ntif
y th
e co
mm
itmen
t vo
lunt
eer
co-
coor
dina
tors
mus
t ha
ve t
o th
eir
posit
ion.
1.4 U
nder
stan
d th
at t
he s
tatu
s of
the
posi
tion
shou
ld r
efle
ct t
he r
espo
nsib
ilitie
s in
volve
d.
Activ
ity 1
: Usin
g a
hot p
otat
o br
ains
torm
, ide
ntif
y th
e ro
les
volu
ntee
r co
-coo
rdin
ator
s fu
lfill
, und
er th
e fo
ur
cate
gorie
s:
1.Pla
nnin
g an
d O
rgan
ising
2.
Staf
fing
3.
Lead
ing
4.
Mon
itorin
g an
d Ev
alua
ting
(See
att
ache
d lis
t for
teac
hers
aid
) Ac
tivity
2: U
sing
the
topi
c “V
olun
teer
Co-
coor
dina
tors
O
oze
Com
mitm
ent,
Infl
uenc
e an
d St
atus
” set
up
a sm
all
deba
te w
ith t
wo t
eam
s (3
eac
h sid
e) t
o de
bate
the
issue
.
7-35
Bu
tche
rs
pape
r an
d pe
ns
2. E
stab
lish
role
de
scrip
tions
for
you
r ar
eas o
f co
-ord
inat
ion
on
NSC
F.
2.1
Unde
rsta
nd t
he c
ompo
nent
s of
a r
ole
desc
riptio
n 2.
2 D
evel
op a
rol
e de
scrip
tion
that
bes
t de
scrib
es y
our
posit
ion
Com
plet
e a
Vol
unte
er C
o-co
ordi
nato
r Ro
le D
escr
iptio
n fo
r you
r pos
ition
. W
ith a
par
tner
sha
re y
our i
deas
and
re
work
eac
h ot
her’
s ro
le d
escr
iptio
ns.
35-5
3 Bl
ank
Volu
ntee
r Co
ordi
nato
r Ro
le
Des
crip
tion
Sum
mar
y an
d ev
alua
tion
Re
view
the
sess
ion
usin
g th
e in
form
atio
n ge
nera
ted
on
the
boar
ds.
53-5
5
Volunteer Coordinator Training ModuleModule
New Farmers Training Manual 87
ROLES OF VOLUNTEER CO-ORDINATOR Planning and organising: • analyse facts and factors related to the organisation and the involvement of
volunteers which need to be considered in the planning process • establish and review volunteer policy and practice guidelines • in consultation with all stakeholders, develop goals and outcome objectives for
the volunteer program • ensure structures and strategies are in place which promote the cross-
fertilisation of information, ideas and decisions • develop and implement a forward-looking strategic plan towards achievement of
program goals and outcomes • introduce volunteer screening processes where necessary • cost the program and ensure adequate funding is available • promote a good working relationship with the management committee, paid
workers and volunteers • develop links with the community • plan to review regularly, goals, planning techniques and organisational structures,
keeping in mind current and future needs.
Staffing: • list the range of duties to be performed through a volunteer needs assessment • decide which tasks are the province of paid workers and of volunteers • determine the range of personal attributes, skill experience, knowledge, and time
requirements • promote the program, interview and recruit volunteers, or seek volunteers from
any current programs which are already in place • orientate volunteers to the organisation, the job, to entitlements and
responsibilities • train as necessary • arrange for ongoing consultation and feedback among all parties • delegate duties and responsibilities as appropriate • arrange supervision and support, and address any areas of conflict • ensure regular appraisal of individual volunteers in relation to the meeting of both
their needs and those of the organisation, and take action as necessary • review the composition and performance of the team as an entity and adjust as
necessary.
Leading: • encourage all stakeholders to recognise the potential and limitations of volunteer
involvement • promote best policy and practice standards
Volunteer Coordinator Training HandoutHandout
New Farmers Training Manual 88
Volunteer Training
• motivate, support and empower colleagues, paid and voluntary • encourage mutual understanding and respect between all staff members in
relation to each other's role and responsibilities • look ahead, anticipate future possibilities as well as future issues/problems • speak out and act decisively • promote a harmonious working climate and a culture where enjoyment and
satisfaction, as well as effort, abounds.
Monitoring and evaluating:
• incorporate regular monitoring processes and program evaluation to ensure reassessment of goals, priorities and the setting of new goals
• check standards and accountability requirements and take action as necessary • decide on what records need to be kept, by whom, and for how long.
Volunteer Coordinator Training
New Farmers Training Manual 89
Volunteer Co-ordinator Position
Position Title: Job Description: Responsibilities of Job: Specific Duties: • • • • • • Qualifications Required (Skills, expertise, experience, knowledge and training) Personal Attributes Required Time frame and/or attendance requirements Location of work (more over page)
Volunteer Coordinator Training HandoutHandout
New Farmers Training Manual 90
Volunteer Training
Travel involved Supervision of the position Special Requirements (police check, drivers licence) Volunteer Position or Paid Position? What Benefits will volunteers gain from working with your project?
Volunteer Coordinator Training HandoutHandout
New Farmers Training Manual 91
Evalua
ting
you
r Vo
lunt
eer
Prog
ram
Faci
litat
or:
Tim
e: 3
5 m
in
Obj
ecti
ves:
1.
Inte
grat
ing
eval
uati
on m
etho
ds in
to y
our
volu
ntee
r pr
ogra
m
Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Tim
e (m
in)
Reso
urce
s
Intr
oduc
tion
A
sses
s pr
ior
expe
rien
ce
Out
line
sess
ion
Ask
the
gro
up t
o on
e at
a t
ime
to d
escr
ibe
“If
I we
re a
tre
e, w
hat
tree
wou
ld t
hey
be t
oday
. (A
nyth
ing
can
be s
ubst
itut
ed f
or a
tre
e e.
g. a
sm
ell,
an a
nim
al)
0-5
1.In
tegr
atin
g ev
alua
tion
m
etho
ds in
to y
our
volu
ntee
r pr
ogra
m
1.1
Dev
elop
a r
ange
of
tool
s yo
u ca
n us
e to
eva
luat
e yo
ur v
olun
teer
pr
ogra
m.
1.2
Lea
rn h
ow t
o in
tegr
ate
thes
e m
etho
ds in
to y
our
volu
ntee
r pr
ogra
m.
In 3
sm
all g
roup
s, e
stab
lish
a nu
mbe
r of
met
hods
yo
u co
uld
use
to e
valu
ate
volu
ntee
rs in
you
r te
am
and
for
gett
ing
the
volu
ntee
rs t
o ev
alua
te y
our
volu
ntee
r pr
ogra
m.
Ea
ch g
roup
is t
o ch
oose
one
met
hod
and
set
up a
ro
le p
lay
wher
e th
e re
st o
f th
e cl
ass
are
your
vo
lunt
eers
, and
the
n ev
alua
te y
our
“vol
unte
ers”
us
ing
the
met
hod
chos
en.
(The
fac
ilita
tor
mak
es
sure
tha
t th
e m
etho
ds o
f ea
ch g
roup
are
dif
fere
nt.)
5-33
Pe
ns a
nd p
aper
Sum
mar
y an
d ev
alua
tion
Emph
asis
e th
e im
port
ance
of
eval
uati
on in
run
ning
a
succ
essf
ul p
rogr
am a
nd t
he n
eed
to in
tegr
ate
eval
uati
on in
to y
our
prog
ram
on
a re
gula
r ba
sis.
33-3
5
Volunteer Coordinator Training ModuleModule
New Farmers Training Manual 92
Volunteer Training
Supporting Volunteer Coordinators • All the volunteer coordinators are invited to a Volunteer Coordinator Support
meeting that is held over lunch once every three months. At these meetings, issues of recruiting, supporting and training volunteers are discussed.
• Volunteer coordinators are often involved in other decision-making meetings at
NSCF, particularly when decisions about their areas of responsibility are being made.
• Some volunteer coordinators participate in the Train-the-Trainer program as
well • Volunteer Co-ordinators are invited to attend Volunteer Training days and some
Volunteer Co-ordinators run sessions for the Volunteer Training days.
New Farmers Training Manual 93
TTRA I NRA I N TTHEHE T TRA I NERRA I NER
New Farmers Training Manual 94
Volunteer Training
TRAIN THE TRAINER PROGRAM This program aims to help Volunteer Coordinators and others at City Farms and Community Gardens design and conduct Training Programs for volunteers and volunteer coordinators. The program is designed for groups of between twelve and twenty participants
Day 1 9.15am-10.40am Introductions and Course Overview (20min) Volunteers- Who are they? Why do they volunteer? What are our responsibilities to them? (65min) * 10.40am-11.00am Morning tea 11.00am-12.30pm Defining roles for volunteers and volunteer coordinators (45min)* Training needs analysis (45 min) 12.30pm-1.15pm Lunch 1.30pm-3.30pm Effective learning (60 min) Creative tools for delivering training (15 min) Facilitation skills (45 min) *
Day 2 9.15am-10.40am Revision (10mins) Training Volunteers (75 mins) * 10.40am-11.00am Morning tea 11.00am-12.30pm Designing training modules 12.30pm-1.15pm Lunch 1.15pm-1:45pm More creative tools (30mins) 1:45pm-3.30pm Prepare training modules in small groups
Day 3 9.15am-10.40am Revision and More Creative Tools (30mins) Participate in training delivered by each other. Evaluation of individual training delivery 10.40am-11.00am Morning tea 11.00am-12.30pm Participate in training delivered by each other Evaluation of individual training delivery 12.30pm-1.15pm Lunch 1.15pm-3.30pm Reviewing training (60 min) Integrating training into your volunteer program (45 min) Evaluation, Summary and Conclusion (30 mins) * See modules in previous section on Volunteer Coordinator Training
Train the Trainer
New Farmers Training Manual 95
Training
Nee
ds A
nalysis
Faci
litat
or:
Tim
e: 4
5 m
in
Obj
ecti
ves:
1
Iden
tify
com
pete
ncie
s of
par
tici
pant
s 2
Iden
tify
are
as o
f tr
aini
ng n
eede
d
3D
ecid
e to
pics
for
gro
up p
rese
ntat
ions
Obj
ecti
ve
Com
pete
ncie
s Ac
tivity
Ti
me
Re
sour
ces
/ H
ando
uts
Intr
oduc
tion
•
Use
a c
reat
ive
grou
p pr
oces
s to
en
ergi
se p
arti
cipa
nts
and
help
th
em le
arn
each
oth
ers’
nam
es
•A
sses
s pr
ior
know
ledg
e
•St
andi
ng in
a c
ircl
e, t
hrow
bal
l to
each
ot
her,
cal
ling
thei
r na
mes
as
the
ball
is
thro
wn
•O
utlin
e se
ssio
n
1-5
Tenn
is b
all o
r ra
g ba
ll
1. I
dent
ify
com
pete
ncie
s of
pa
rtic
ipan
ts
1.1 U
nder
stan
d th
e ra
nge
of w
ays
to
iden
tify
com
pete
ncie
s
1.2 P
arti
cipa
nts
iden
tify
the
ir o
wn
com
pete
ncie
s
Larg
e gr
oup
brai
nsto
rm
Com
plet
e in
divi
dual
Tra
inin
g ne
eds
ques
tion
nair
e
6 -1
5 16
-20
•Bu
tche
r’s p
aper
•
Iden
tify
ing
Com
pete
ncie
s M
indm
ap
•T
rain
ing
Nee
ds
ques
tion
nair
e
2. I
dent
ify
area
s of
tr
aini
ng n
eede
d
2.1
Com
pare
cur
rent
com
pete
ncie
s wi
th
thos
e re
quir
ed
Part
icip
ants
rep
ort
back
indi
vidu
ally
tho
se
area
s in
whi
ch t
hey
wish
to
be t
rain
ed. C
reat
e m
indm
ap o
n bu
tche
rs’ p
aper
20 -
25
Bu
tche
r’s p
aper
3. D
ecid
e to
pics
for
gr
oup
pres
enta
tion
s 3.
1 G
roup
dec
isio
n m
akin
g
•‘C
hunk
ing’
of t
opic
s
•Fa
cilit
ated
gro
up d
iscu
ssio
n as
to
whic
h to
pics
to
incl
ude
in t
he c
ours
e •
Dec
ide
on g
roup
s of
thr
ee f
or
pres
enta
tion
s, a
ccor
ding
to
topi
cs, a
nd
allo
cate
pre
sent
atio
n ti
mes
25 –
30
30 –
35
35 -
40
Butc
her’s
pap
er
Sum
mar
y an
d ev
alua
tion
•Q
uest
ions
and
ans
wers
40
- 45
Train the Trainer ModuleModule
New Farmers Training Manual 96
Volunteer Training
TRAIN
ING
NEE
DS
QUES
TIONNAIR
E Nam
e
Training
Out
comes
p
arti
cipa
nts
will
be a
ble
to:-
Co
mmen
ts
No
Idea
Som
e Id
ea
Don
e it b
efor
e bu
t no
t co
nfid
ent
Conf
iden
t
Plan
a t
rain
ing
prog
ram
Cond
uct
a tr
aini
ng n
eeds
ana
lysi
s
Des
ign
trai
ning
mod
ules
Del
iver
a t
rain
ing
prog
ram
Faci
litat
ion
skill
s
Crea
tive
too
ls f
or d
eliv
erin
g tr
aini
ng
On-
the-
Job
Trai
ning
Eval
uate
tra
inin
g de
liver
y
Revi
ew t
rain
ing
Oth
er s
kills
you
wis
h to
lear
n (s
peci
fy):
Self-R
ating
of C
ompe
tenc
y
Train the Trainer HandoutHandout
New Farmers Training Manual 97
Train the Trainer MindmapMindmap
New Farmers Training Manual 98
Volunteer Training
Effe
ctive
Lear
ning
Fa
cilit
ator
:
T
ime:
60
min
O
bjec
tive
s:
1U
nder
stan
d di
ffer
ent
mod
es o
f te
achi
ng a
nd le
arni
ng
2U
nder
stan
d th
e st
ages
of
effe
ctiv
e le
arni
ng
3Pr
acti
ce a
ctiv
e wa
ys o
f le
arni
ng
Obj
ectiv
e Co
mpe
tenc
ies
Activ
ity
Tim
e (m
ins)
Reco
urse
s/H
ando
uts
Intr
oduc
tion
•Se
t the
scen
e fo
r lea
rning
•
Supp
ort p
ositi
ve e
xpec
tatio
ns
•O
utlin
e se
ssion
•
Affir
mat
ion e
xerc
ise
0 - 5
1. Un
ders
tand
diff
eren
t m
odes
of
teac
hing
and
lea
rning
Know
the
diff
eren
t mod
es o
f te
achi
ng
and
learn
ing
Unde
rsta
nd th
at d
iffer
ent p
eople
lear
n us
ing d
iffer
ent c
ombi
natio
ns of
sens
es
•H
and
out o
ne ‘m
ode
of le
arnin
g’ or
‘tea
ching
ty
pe’ c
ard
to e
ach
part
icipa
nt a
nd a
sk th
em
to st
ick it
nex
t to
the
appr
opria
te ‘%
rem
embe
red’
bar i
n th
e M
odes
of
Lear
ning
G
raph
•
Hand
out
the
Men
tal a
cces
s m
ode
ques
tion-
nair
e fo
r par
ticipa
nts t
o co
mple
te in
their
ow
n tim
e
6 - 1
5 •
Mod
es o
f lea
rnin
g gr
aph,
stuc
k on a
boa
rd
•Cu
t out
car
ds o
f ‘M
odes
of
Lear
ning’
and
‘Tea
ching
ty
pe’ (d
iffer
ent c
olour
s)
•Bl
u-ta
c •
Men
tal A
cces
s M
ode
Que
s-tio
nnai
re
2. U
nder
stan
d th
e st
ages
of
eff
ectiv
e lea
rning
Un
ders
tand
the
stag
es o
f ef
fect
ive
learn
ing
•Di
scus
s the
stag
es o
f eff
ectiv
e lea
rning
, us
ing t
he h
ando
ut
16 -
30
Acce
lera
ted
Lear
ning
Min
dmap
from
‘T
each
ing P
erm
acult
ure
Crea
tively
’ pp
29-3
4
3. P
ract
ice ac
tive
ways
of
learn
ing
Prac
tice
work
ing cr
eativ
ely
in sm
all
grou
ps
Use
activ
e lea
rning
tools
, inclu
ding
role
play,
poem
s, st
oryt
elling
, son
gs, e
tc
•Di
vide
into
grou
ps o
f th
ree
by h
andi
ng a
leaf
to
eac
h pe
rson
and
ask
ing th
em to
find
the
othe
r two
peo
ple w
ith th
e sa
me
shap
ed le
af
•In
gro
ups o
f thr
ee, d
evise
a br
ief ro
le pla
y, ac
tivity
, son
g, po
em, d
rawi
ng o
r sto
ry to
il-lus
trat
e on
e of
the
princ
iples
of p
erm
acul
-tu
re, a
nd d
emon
stra
te it
to th
e lar
ger g
roup
31 -
55
•Le
aves
(3 o
f ea
ch sh
ape)
•
Perm
acult
ure
princ
iple
card
s (s
ecto
rs, z
ones
, dive
rsity
, mul
-tip
le fu
nctio
ns, m
ultipl
e el
e-m
ents
, nat
ural
succ
essio
n, en
-er
gy r
ecyc
ling)
Sum
mar
y and
eva
luatio
n
•Q
& A
re: m
odes
of l
earn
ing e
tc
55 -
60
Train the Trainer ModuleModule
New Farmers Training Manual 99
Mental Access Mode Questionnaire (Circle the answers) to each question that best describes yourself)
QUESTIONS
When you meet someone who obviously recognises you but you can’t quite remember, do you …..
Finally remember the face
Get your clues from the sound of the voice
Suddenly remember where you met and what was happening at the time
If you need to study hard, which is more important to you?
That the curtains are drawn
That the room is quiet That the room is not too cold, too hot, too windy etc.
When faced with a meeting which may be a little controversial, do you
Try to visualise yourself explaining your ideas
Rehearse what you are going to say
Try to get a feeling for how the others may act
Which types of artists do you admire most?
Painters, sculptures and movie makers
Musicians Dancers, drama actors
When talking among friends at a party, do you..
Make your point, but with few words
Tend to talk a great deal with some repetition for emphasis.
Talk slowly with lots of hand gestures and bodily movement
What is your favourite way to relax?
Sit down with a great stack of videos
Listen to your favourite CDs
Involve yourself in physical activity or go for a walk
When trying to remember how to spell a difficult word, do you..?
Write it down a few different ways to see which looks right
Spell it our aloud (or inside your mind) to check it sounds right
Write it down and check if it feels OK
When asked a difficult question, do you..?
Try to get a clear mental image of what it is about
Repeat the question in your mind, while trying to think of what you will say
Access your gut feeling about the issue
What is easiest for you to remember ..?
A diagram or plan A speech or tape Dance steps or how to do it
What is intuition or inspiration to you ..?
A blinding flash behind your eyes and then a clear picture
A little voice that suddenly starts telling you things you didn’t know
A gut feeling about how things should be
Someone has been trying to explain something to you, suddenly you think you understand – which are you more likely to say ..?
“Now I see what you mean”
“I like the sound of that idea”
“Hey, that idea really grabs me”, or “that feels right”
… / 2
ANSWERS
Train the Trainer HandoutHandout
New Farmers Training Manual 100
Volunteer Training
Which is easiest for you? (circle two answers)
Drawing a picture
Creating a plan
Writing a letter
Composing a song or arti-cle for a magazine
Craft activities (pottery, weaving, etc)
Gardening, building
What sort of novel appeals most to you?
Lots of clear images and well described scenery
Lots of dialogue between the main characters
Lots of fast action and adventure
When planning a new garden area, which part do you enjoy the most?
Drawing up a plan Discussing the idea with others
Are you impatient to get out and start doing it?
At school, which were your favourite subjects? (circle three choices)
Arts
Science
Maths
Music
Languages
History
Drama
Physical Education
Craft (Woodwork, metal work etc)
When learning something new, do you prefer to have..?
Slides, videos, diagrams and charts
Lectures and seminars Group activities, hands-on activities, role -plays etc,
If you have lost something, do you try to remember where it is by..?
Visualising your recent movements
Asking yourself (or someone else) where it is
Physically re -enact your movements
When you are really happy, do..?
Replay the scene in your mind
Sing and hum Jump up and down, skip and run
When you really un-derstand something, can you..?
See it clearly Explain it to someone else
Actually do it yourself
What inspires you to get things done..?
Seeing what needs doing Verbal reminders Thinking about how good it will feel when the job is finished
What is your main thinking pattern..?
Visualise internally Talk internally Feel things, weigh it up for yourself
You know some-thing is really right when..
You can see the details in your mind
You get a loud “yes” in-side your head
It just feels right
When working in groups or teams, what role do you most often adopt..?
Keeping the long term goal clearly focused
Acting as chairperson or facilitator
Being aware of how oth-ers feel and trying to avoid possible conflicts
SCORE
Visual Auditory Kinaesthetic (Add up number of circles in each column. To express as a percentage, multiply score by 4)
Train the Trainer HandoutHandout
New Farmers Training Manual 101
MODES OF LEARNING TYPE OF TEACHING
Hearing Demonstration
Seeing Lecture
Both hearing and seeing Lecture with visual aids
Discussing with others Group discussion where everyone participates
Experience personally Hands-on practical session
Teach someone else Presenting a session
Doing a role play
Small group brainstorm
Reading a handout
Work experience attachment
Lecture demonstration
% Remembered for Different Modes of Learning
0
10
20
30
40
50
60
70
80
90
100
Seeing Hearing Seeing andhearing
Discussing withothers
Experiencepersonally
Teach someoneelse
Mode of Learning
% R
emem
bere
d
Train the Trainer HandoutHandout
New Farmers Training Manual 102
Volunteer Training
Obj
ectiv
e Co
mpe
tenc
ies
Activ
ity
Tim
e
(min
) Re
sour
ces/
Han
dout
s
Intr
oduc
tion
Asse
ss p
rior e
xper
ienc
e O
utlin
e se
ssio
n Ex
plai
n th
e re
ason
s wh
y cr
eativ
e ga
mes
tha
t ge
t pe
ople
m
ovin
g, la
ughi
ng, t
alki
ng a
re im
port
ant i
n a
trai
ning
en-
viron
men
t.
0-3
1. T
o ap
prec
iate
a
rang
e of
tea
chin
g to
ols
to in
spire
and
en
thus
e pa
rtic
ipan
ts
1.1 U
nder
stan
d a
varie
ty o
f pr
oces
ses
used
for
del
iverin
g cr
eativ
e tr
aini
ng.
Go t
hrou
gh t
he C
reat
ive T
ools
on t
he M
udm
ap, g
et t
he
grou
p to
sha
re e
xam
ples
of
stra
tegi
es u
sed
unde
r th
ese
head
ings
. (P
oint
out
tha
t ex
plan
atio
ns o
f th
e Tr
aini
ng T
ools
are
in
the
New
Far
mer
Tra
inin
g M
anua
l)
3-20
Cr
eativ
e To
ols
for
Tra
inin
g M
udm
ap
2. T
o de
liver
cre
ativ
e te
achi
ng t
ools
to a
gr
oup
2.1
To d
elive
r and
/or p
artic
ipat
e in
at
leas
t thr
ee in
trod
uctio
n ga
mes
2.
2 To
del
iver a
nd/o
r par
ticip
ate
in a
t le
ast
thre
e te
chni
ques
for
bui
ldin
g tr
ust
in a
gro
up.
2.3
To d
elive
r and
/or p
artic
ipat
e in
th
ree
crea
tive
grou
p en
ergi
zers
.
1. T
ake
the
grou
p th
roug
h ex
ampl
es o
f ea
ch o
f th
ese
gam
es (l
ist a
ttac
hed)
2.
Sum
mar
y an
d qu
estio
ns a
bout
gam
es
20-6
8 Cr
eativ
e To
ols’
hand
out o
f th
e ga
mes
exp
lain
ed
Blin
d fo
lds
10 c
arpe
t squ
ares
ba
ll
peg
Chair
s p
ens
and
pape
r Su
mm
ary
and
evalu
a-tio
n
Hig
hlig
ht th
at o
n th
e W
eb th
ere
are
1000
’s of
cre
ative
gr
oup
gam
es th
at c
an b
e ea
sily
acc
esse
d. 68
-70
Crea
tive
Too
ls f
or T
raining
Faci
litat
or:
Ti
me:
70
min
utes
O
bjec
tive
s:
1)
To a
ppre
ciat
e a
rang
e of
tea
chin
g to
ols
to in
spir
e an
d en
thus
e pa
rtic
ipan
ts
2) T
o de
liver
cre
ativ
e te
achi
ng t
ools
to
a gr
oup
Train the Trainer ModuleModule
New Farmers Training Manual 103
Crea
tive
Too
ls f
or T
raining
to I
nspire
, In
vigo
rate
and
Rej
uven
ate!
Act
ivit
y Ty
pe
Whe
n to
use
Ac
tivity
Intr
oduc
tion
ga
mes
A
t th
e st
art
of a
tr
aini
ng s
essi
on, o
r on
the
sec
ond
day
of a
tra
inin
g se
s-si
on t
o re
min
d ev
e-ry
one
of e
ach
othe
r’s n
ames
.
1. D
raw
a plan
t th
at b
est
desc
ribe
s yo
u an
d th
en g
et t
he g
roup
to
hold
up
thei
r dr
awin
gs a
nd r
elay
bac
k to
the
gr
oup
what
the
y lik
e ab
out
this
pla
nt.
2.“H
ave
you
Ever
……….
” For
thi
s ga
me
seat
all
but
one
pers
on in
a c
hair
, wit
h th
e ch
airs
pla
ced
in a
cir
cle.
The
pe
rson
in t
he m
iddl
e sa
ys “H
ave
you
ever
(som
ethi
ng t
hat
they
hav
e do
ne)”
All
the
peop
le t
hat
have
don
e th
at
thin
g ge
t up
fro
m t
heir
cha
irs
and
swap
cha
irs.
The
per
son
in t
he m
iddl
e tr
ies
to t
ake
a ch
air,
leav
ing
a ne
w pe
r-so
n to
say
“Hav
e yo
u ev
er..”.
3. S
tand
in a
cir
cle,
the
lead
er s
tart
s by
pro
duci
ng a
sou
nd/a
ction
to g
o wi
th the
ir n
ame
and
pass
es t
his
on t
o th
e ne
xt p
erso
n in
the
cir
cle,
the
nex
t pe
rson
cre
ates
the
ir o
wn s
ound
/act
ion
to g
o wi
th t
heir
nam
e an
d pa
sses
th
is o
n to
the
nex
t pe
rson
in t
he c
ircl
e an
d so
on.
Trus
t Bu
ildin
g W
hen
it is
impo
r-ta
nt t
hat
peop
le in
th
e gr
oup
lear
n to
bu
ild t
rust
e.g
. St
aff
grou
p, v
olun
-te
ers
1. Fo
rm p
airs
, one
per
son
in t
he p
air
is blin
dfolde
d. T
he p
erso
n bl
ind
fold
ed h
olds
ont
o th
eir
part
ners
han
d an
d is
gu
ided
aro
und
obst
acle
s. S
wap
part
ners
. 2.Des
ert
Island
: The
gro
up s
tart
s wi
th o
nly
half
the
num
ber
of s
mal
l car
pet
squa
res
as t
o th
e si
ze o
f th
e gr
oup
(exa
mpl
e if
the
re a
re 1
6 pe
ople
onl
y 8
carp
et s
quar
es).
The
gro
up h
as t
o wo
rk o
ut h
ow t
o ge
t ev
eryo
ne f
rom
A
to B
(add
2 t
o th
e nu
mbe
r of
squ
ares
to
get
the
dist
ance
bet
ween
A a
nd B
. e.
g. 8
squ
ares
plu
s 2
= 10
m a
part
)) wi
thou
t to
uchi
ng t
he g
roun
d, o
nly
the
carp
et s
quar
es.
3. P
ass
item
s ar
ound
the
cir
cle
with
out
usin
g yo
ur h
ands
; for
exa
mpl
e a
peg
betw
een
your
tee
th, a
bal
l bet
ween
yo
ur le
gs.
Ener
gise
rs
Whe
n th
e fa
cilit
a-to
r no
tice
s th
at
the
ener
gy in
the
gr
oup
is d
ropp
ing
or a
fter
eat
ing
lunc
h be
fore
sta
rt-
ing
‘hea
dy’ w
ork.
1. Lef
t Br
ain/
Right
Bra
in ex
erci
ses:
Wit
h ar
ms
cros
sed
plac
e a
fing
er f
rom
you
r ri
ght
hand
on
you
nose
and
a
fing
er f
rom
you
r lef
t ha
nd o
n yo
ur e
ar.
Now
swa
p ha
nds
to o
ther
ear
and
oth
er h
and
to n
ose…
mak
e ch
ange
s fa
ster
. 2.
Evo
lution
gam
e: e
very
one
sta
rt a
s a
bee,
tur
ns in
to a
duc
k th
en a
kan
garo
o th
en a
bea
uty
prin
cess
. Yo
u ev
olve
by
winn
ing
a ga
me
of s
ciss
ors/
pape
r/ro
ck w
ith a
noth
er p
erso
n wh
o as
the
sam
e an
imal
as
you.
3. T
he g
roup
is in
a c
ircl
e wi
th o
ne p
erso
n in
the
mid
dle.
One
per
son
in the
out
side
circle
star
ts a
n ac
tion
, the
gr
oup
mus
t fo
llow
quic
kly.
The
per
son
in t
he m
iddl
e m
ust
gues
s wh
o in
itia
ted
the
acti
on.
Any
one
in t
he o
utsi
de
circ
le c
an c
hang
e th
e ac
tion
at
any
tim
e.
Train the Trainer HandoutHandout
New Farmers Training Manual 104
Volunteer Training Train the Trainer MindmapMindmap
New Farmers Training Manual 105
OU
TCO
MES
ACT
IVIT
IES
OBJ
ECTI
VE 2
OBJ
ECTI
VE 1
TIM
E FO
R EA
CH S
ESSI
ON
RESO
URC
ES
TEA
CHIN
G M
ETH
OD
ENER
GISE
RS
FACI
LITA
TOR
NA
ME
HA
ND
OU
TS
Train the Trainer HandoutHandout
New Farmers Training Manual 106
Volunteer Training
Des
igning
Tra
ining
Mod
ules
Faci
litat
or:
Ti
me:
90
min
O
bjec
tive
s:
1.Id
enti
fy t
he e
lem
ents
to
incl
ude
in a
tra
inin
g mo
dule
2.
Und
erst
and
how
to d
evel
op a
tra
inin
g ou
tcom
e/ob
ject
ive
3.D
evel
op a
for
mat
for
pla
nnin
g yo
ur t
rain
ing
sess
ions
4.
Dev
elop
a t
rain
ing
mod
ule
Obj
ecti
ve
Com
pete
ncie
s A
ctiv
ity
Tim
e
(min
) Re
sour
ces
Intr
oduc
tion
O
verv
iew
of s
essi
on
Ass
ess
prio
r kn
owle
dge
5
obje
ctiv
es w
ritt
en
up o
n b
lack
boar
d
1. I
dent
ify
the
elem
ents
to
incl
ude
in a
tr
aini
ng m
odul
e
Elem
ents
to
incl
ude:
1.
1 O
verv
iew
of t
he t
opic
bro
ken
down
into
se
ssio
ns
1.2
Tim
e al
loca
tion
for
eac
h se
ssio
n 1.
3 Ti
tle
of e
ach
sess
ion
1.4
Nam
e of
tra
iner
res
pons
ible
for
eac
h se
ssio
n 1.
5 Tr
aini
ng o
bjec
tive
s, o
utco
mes
, act
ivit
ies,
re
sour
ces
and
asse
ssm
ent
met
hods
(if
requ
ired
) 1.
6 In
trod
ucti
on a
nd s
umm
ary
1.7
Crea
tive
gro
up p
roce
sses
Pres
ent
to t
he g
roup
the
ele
men
ts t
o in
clud
e in
a t
rain
ing
mod
ule
on
indi
vidu
al c
ards
, ASK
TH
EM T
O A
DD
A
NY
MO
RE T
O L
IST.
5 - 1
5 M
arke
r Bu
tche
rs p
aper
In
divi
dual
car
ds o
f “e
lem
ents
”
Train the Trainer ModuleModule
New Farmers Training Manual 107
2. U
nder
stan
d ho
w to
de
velo
p t
rain
ing
outc
omes
and
ob
ject
ives
2.1
Clea
rly
unde
rsta
nd t
he s
teps
req
uire
d to
co
mpl
ete
the
trai
ning
tas
k 2.
2 Po
ol t
he s
teps
into
3-4
cle
ar o
utco
mes
whi
ch
desc
ribe
how
to
com
plet
e th
e ta
sk.
2.3
Ensu
re t
hat
the
outc
omes
mee
t th
e fo
llowi
ng c
rite
ria:
A
. Obs
erva
ble
- se
e th
e pr
ogre
ss t
hrou
gh
out
the
trai
ning
B.
Mea
sura
ble
– th
e ou
tput
sho
uld
be
mea
sura
ble
C. C
lear
- av
oid
jarg
on
1.U
se n
ames
of
diff
eren
t se
eds
in
a ha
t to
bre
ak t
he g
roup
up
into
sm
all g
roup
s (3
in e
ach)
2.
Expl
ain
the
crit
eria
for
de
velo
ping
out
com
es.
3.In
you
r sm
all g
roup
s de
velo
p th
e st
eps
and
then
the
out
comes
in
rela
tion
to
teac
hing
a v
olun
teer
to
pla
nt a
see
d in
to a
pun
net.
Pa
ste
all i
deas
up
for
the
grou
p to
di
scus
s.
30
Pens
Bu
tche
rs p
aper
Bl
ueta
ck
On
butc
hers
pap
er,
writ
e up
the
3
crit
eria
for
de
velo
ping
out
com
es.
3. D
evel
op a
for
mat
for
pl
anni
ng y
our
trai
ning
se
ssio
ns
3.1
App
reci
ate
a ra
nge
of w
ays
to f
orm
at y
our
trai
ning
mod
ules
3.
2 D
emon
stra
te t
he in
clus
ion
of t
he e
lem
ents
in
the
tra
inin
g m
odul
e
•In
the
sam
e sm
all g
roup
spe
nd
10 m
inut
es d
evel
opin
g a
form
at
for
plan
ning
you
r tr
aini
ng
sess
ion
on h
ow t
o pl
ant
a se
ed
into
a p
unne
t.
•M
ake
sure
tha
t al
l the
ele
men
ts
are
incl
uded
in t
he le
sson
pla
n
10
Pens
Bu
tche
rs p
aper
S
eed
nam
es in
hat
4. D
evel
op a
tra
inin
g m
odul
e 4.
1 D
emon
stra
te t
he u
se o
f in
clud
ing
the
elem
ents
, for
mat
and
out
com
es in
des
igni
ng a
tr
aini
ng m
odul
e
In y
our
smal
l gro
up d
evis
e a
trai
ning
se
ssio
n ab
out
plan
ting
a s
eed
into
a
punn
et.
Past
e id
eas
up, g
et p
eopl
e to
wal
k th
roug
h th
e ga
llery
and
mak
e su
gges
tion
s
30
Pens
Bu
tche
rs p
aper
Sum
mar
y
Get
the
grou
p to
mak
e a
sum
mar
y m
achi
ne.
One
by
one
peop
le a
dd a
n ac
tion
and
a s
umm
ary
word
to
the
‘Des
ign
a Tr
aini
ng M
odul
e’ m
achi
ne.
5
Train the Trainer ModuleModule
New Farmers Training Manual 108
Volunteer Training
Prep
are
a Tr
aining
Mod
ule
(Small G
roup
Exe
rcise)
Faci
litat
or:
Ti
me:
105
min
O
bjec
tive
:
1.To
pre
pare
a t
rain
ing
mod
ule
in s
mal
l gro
ups
Obj
ecti
ve
Compe
tenc
ies
Act
ivity
Time
Reso
urce
s /
Han
dout
s
Intr
oduc
tion
O
utlin
e ex
erci
se, r
efer
to
‘Des
igni
ng
trai
ning
mod
ule’
ses
sion
and
rev
iew
pres
enta
tion
top
ics
and
grou
ps t
hat
were
ag
reed
at
Trai
ning
Nee
ds A
naly
sis
sess
ion
on D
ay 1
Re
min
d pa
rtic
ipan
ts o
f th
eir
affi
rmat
ions
0 –
10
B
lank
Mod
ule
Pro
form
as
1. T
o pr
epar
e a
trai
ning
mod
ule
in
smal
l gro
ups
1.1
Wor
k ef
fect
ivel
y in
sm
all g
roup
s 1.
2 P
repa
re a
tra
inin
g m
odul
e
In s
mal
l gro
ups,
pre
pare
the
tra
inin
g m
odul
e fo
r th
e se
ssio
n to
be
pres
ente
d on
the
fin
al
day.
10 -
100
Sum
mar
y
Q
& A
re
mod
es o
f le
arni
ng, e
tc
100—
105
Train the Trainer ModuleModule
New Farmers Training Manual 109
Obj
ectiv
e Co
mpe
tenc
ies
Activ
ity
Tim
e
(min
) Re
sour
ces/
Han
dout
s
Intr
oduc
tion
Asse
ss p
rior e
xper
ienc
e O
utlin
e se
ssio
n Ga
me
or e
nerg
iser
1)
1.1
2)
2.1
2.
2
2.3
1)
2)
3)
3.1
3.2
Sum
mar
y an
d
Eval
uatio
n
(Mod
ule
Title)
Faci
litat
or:
Tim
e:
min
utes
O
bjec
tives
: 1)
2)
3)
Train the Trainer Handout Handout —— Blank Module Blank Module
New Farmers Training Manual 110
Volunteer Training Ev
alua
ting
Tra
ining
Faci
litat
or:
Tim
e:
20 m
in
Obj
ecti
ves:
1.
To g
ive
feed
back
to
the
pres
ente
rs a
bout
the
ir p
rese
ntat
ion(
s).
Obj
ecti
ve
Out
com
es
Act
ivit
y Ti
me
Re
sour
ces/
Han
dout
s 1.T
o gi
ve
feed
back
to
a p
re-
sent
er
abou
t th
eir
pres
enta
-tio
n
Ass
ess-
men
t an
d fe
edba
ck
skills
1. P
lus M
inus
Int
eres
ting
Eac
h pe
rson
has
one
min
ute
to p
ut a
wor
d or
phr
ase
abou
t the
pre
sent
atio
n on
eac
h of
the
piec
es
of p
aper
. 2.
Key
Lea
rnings
Ea
ch p
erso
n wr
ites
on p
iece
s of
pap
er tw
o th
ings
they
lear
nt f
rom
the
sess
ion,
one
a 'c
onte
nt' a
nd
one
a 'p
roce
ss' p
iece
of
info
rmat
ion,
and
the
n st
icks
the
m t
o th
e bo
ard.
3. Qua
litat
ive/
Qua
ntita
tive
Revie
w
Qua
litat
ive/
Qua
ntita
tive
revie
w re
quire
s m
ore
time
but
can
prov
ide
mor
e de
taile
d in
form
atio
n to
he
lp f
acili
tato
rs im
prov
e th
eir
perf
orm
ance
. Ea
ch p
artic
ipan
t inv
olve
d in
the
trai
ning
is a
sked
to f
ill o
ut a
revie
w sh
eet a
nd h
and
it ba
ck in
to y
ou.
They
do
not
have
to
put
their
nam
e on
the
top.
Se
e ta
ble
belo
w.
4. Re
flect
ion
Revie
w A
simpl
e an
d qu
ick
eval
uatio
n m
etho
d to
est
ablis
h a
refl
ectio
n on
the
day
Four
item
s ar
e pl
aced
out
in f
ront
of
the
grou
p an
d ea
ch p
erso
n in
the
grou
p is
aske
d to
take
the
item
tha
t be
st r
efle
cts
thei
r fe
elin
gs o
n th
e tr
aini
ng.
H
and
shov
el
– In
form
ed, f
eel c
onfi
dent
to g
o an
d ap
ply
wha
t I le
arnt
Twi
sted
pip
e –
Con
fuse
d, n
eed
mor
e cla
rity
F
lowe
r
- Pe
rson
al g
rowt
h, h
olist
ic le
arni
ng
exp
erie
nce
M
osaic
Tile
–
Cre
ative
, ene
rgiz
ed, i
nspi
red
C
up
– f
eel h
alf
full
You
coul
d al
so m
ake
up y
our
own
as y
ou g
et m
ore
com
fort
able
with
thi
s to
ol.
You
can
get
the
grou
p to
refl
ect b
ack
why
they
cho
se t
he it
em o
r ju
st le
ave
peop
le w
ith t
heir
item
to
refle
ct.
5 5 5 5
3 sh
eets
of
butc
her'
s pa-
per,
labe
lled
‘Plus
’, ‘M
inus
’, ‘In
tere
stin
g’, r
espe
ctive
ly.
Piece
s of
pap
er,
Blu-
tak
Qua
litat
ive/
Qua
ntit
ativ
e R
evie
w H
ando
ut
Han
d sh
ovel
Tw
iste
d pi
pe
Flow
er
Mos
aic
tile
Cup
Train the Trainer ModuleModule
New Farmers Training Manual 111
QUALITATIVE / QUANTITATIVE REVIEW
Ratings: 1 Needs work 2 Moderate 3 Good 4 Interesting 5 Fantastic/Inspiring
Evaluating Rating Comments
Content 1 2 3 4 5
Facilitation skills 1 2 3 4 5
Time management 1 2 3 4 5
Held interest of participants
1 2 3 4 5
Use of creative teaching tools
1 2 3 4 5
Coverage of topic 1 2 3 4 5
Level of Organisation
1 2 3 4 5
Use of voice and eye contact
1 2 3 4 5
Relationship between facilitators
1 2 3 4 5
Train the Trainer HandoutHandout
New Farmers Training Manual 112
Volunteer Training
Inte
grat
ing
Training
into
you
r Vo
lunt
eer
Prog
ram
Fa
cilit
ator
:
T
ime:
55
min
O
bjec
tive
s:
1.
Iden
tify
a v
arie
ty o
f tr
aini
ng m
etho
ds t
o us
e in
com
mun
ity
gard
en
2.Id
enti
fy s
trat
egie
s fo
r de
velo
ping
com
mit
men
t to
tra
inin
g 3.
Dev
elop
a t
rain
ing
met
hod
Obj
ectiv
e Co
mpe
tenc
ies
Activ
ity
Tim
e (m
in)
Reso
urce
s
Intr
oduc
tion
Ge
t par
ticip
ants
up
for a
fina
l str
etch
. 0-
2
1. Id
entif
y a
varie
ty o
f tr
aining
met
hods
to u
se
in co
mm
unity
gar
dens
1.1 I
dent
ify in
-hou
se tr
aining
whi
ch c
ould
be
impl
emen
ted
in a
com
mun
ity g
arde
n (E
xam
ples:
on th
e jo
b, tr
aining
sess
ion o
n a
topi
c, ind
uctio
n, m
ento
ring,
budd
ies,
volun
teer
co-
coor
dina
tors
) 1.2
Ide
ntify
ext
erna
l tra
ining
whi
ch c
ould
be
offe
red
thro
ugh
your
com
mun
ity g
arde
n (E
xam
ples:
WH
&S o
r Firs
t Aid
th
roug
h loc
al co
uncil
, exc
ursio
n to
oth
er c
omm
unity
gar
dens
, TA
FE, V
olunt
eer
Qld
.)
Brain
stor
m th
e ty
pes
of in
-hou
se a
nd e
xter
nal
train
ing
which
cou
ld b
e of
fere
d fr
om c
omm
unity
ga
rden
s
2-15
M
arke
r Bu
tche
rs
pape
r
2. I
dent
ify s
trat
egie
s fo
r dev
elop
ing
com
mitm
ent
to t
raini
ng
2.1 U
nder
stan
d a
varie
ty o
f to
ols to
use
to c
reat
e a
supp
ortiv
e tr
aining
env
ironm
ent i
n you
r wor
kplac
e.
e.g. T
raini
ng c
alend
ar, s
kills
swap
, pay
ing c
ours
es, s
uppo
rt
volun
teer
co-c
oord
inato
rs, s
eek
fund
ing f
or tr
aining
, bud
dies
/m
ento
rs
Besid
e ea
ch o
f th
e tr
aining
met
hods
iden
tifie
d ge
t th
e st
uden
ts to
iden
tify
tools
whi
ch w
ould
sup
port
th
ese
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Train the Trainer ModuleModule
New Farmers Training Manual 113
EEVALUAT I NGVALUAT I NG TTRAI N I NGRAI N I NG
New Farmers Training Manual 114
Volunteer Training
Volunteer Training Feedback Form What did you enjoy about this training program? What did you not enjoy? How much do you think this training program will help you in your role as a volunteer ? Not at all A little A fair bit A lot Are there any other aspects you would wish to see included in a volunteer training program? Any other comments?
VOLUNTEER TRAINING EVALUATION
The following forms are used to evaluate the three levels of training program.
Evaluating Training HandoutHandout
New Farmers Training Manual 115
Northey Street City Farm Volunteer Co-ordinators Program Evaluation
What is your area of co-ordination ________________________ Name: ____________________________ How effective has the co-ordinator training been in assiting in your role? ______________________________________________________________________________________________________________________________ Self evaluation (Rate yourself from 1 to 5) Good people skills 1 2 3 4 5 Accepting of diversity 1 2 3 4 5 Team builder 1 2 3 4 5 Active Listener 1 2 3 4 5 Valuing your volunteers 1 2 3 4 5 Organisational skills 1 2 3 4 5 Can confront issues 1 2 3 4 5 Enthusiastic and friendly 1 2 3 4 5 Make comments on how we ll t he program or area you manage is working in r egards to: Volunteer recruitment_______________________________________________ ______________________________________________________________________________________________________________________________ Retaining volunteers ________________________________________________ ______________________________________________________________________________________________________________________________ Training volunteers on the job ________________________________________ ______________________________________________________________________________________________________________________________ Managing conflict _________________________________________________ ______________________________________________________________________________________________________________________________ Support from NSCF Staff and resources ________________________________ ______________________________________________________________________________________________________________________________ Support from New Farmers Co-rodinators (Dick & Tash)_____________________ ______________________________________________________________________________________________________________________________ Communication between volunteers and co-ordinators _____________________ ______________________________________________________________________________________________________________________________ Volunteer satisfaction ______________________________________________ ______________________________________________________________________________________________________________________________
Evaluating Training HandoutHandout
New Farmers Training Manual 116
Volunteer Training
Train the Trainer Program
Evaluation Please give us your feedback about the Train the Trainer program by answering the ques-tions below. Your answers will be confidential so please be as frank and honest as you can be. 1. Program Content
Please tick the relevant box
2. Program Presentation
Please tick the relevant box
Poor
Fair
OK
Good
Excel-lent
Comment
The teachers' enthusiasm
Organisation of the presen-tations
Delivery of training
The variety of teaching strategies
Time management
The pace of delivery of the program
Poor
Fair
OK
Good
Excel-lent
Comment
The range of topics covered
The small group exercises
The 'hands-on' activities
The games
The participant presentations
Learning resources and teach-ing aides
Length of the course
Evaluating Training HandoutHandout
New Farmers Training Manual 117
… / 2
Poor
Fair
OK
Good
Excel-lent
Comment
The teaching area
Food and drinks
Toilet
City Farm as a whole
No
May-be
Yes
Defi-nitely
Comment
Improved my knowledge and skills
Increased my confidence
Will help me do my job bet-ter
Will help me train volun-teers/staff better
Evaluating Training HandoutHandout
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Volunteer Training
Promise No. 2 1. Yes, completed it successfully 2. Yes, started it but not yet complete 3. Still thinking about and planning it 4. No If 'No', why not? ……………………………………………………………………………… ……………………………………………………………………………..
Train the Trainer Program Evaluation Questionnaire 2
(To be mailed to participants six months after the completion of the training program) Dear ………………………………………………., Below are the things you promised yourself you would do as a result of attending the Train the Trainer program that you completed at Northey Street City Farm last November Please give us feedback about whether you have done the things you said you would and about any other use you have made of the program, by answering the questions below.
-------------------------
Over the next six months I intend to do the following things, as a result of at tending the Train the Trainer program at Nor they Street City Farm 1. .………………………………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………………………………………… 2. ……………………………………………………………………………………………………………………………………………………………………….. ………………………………………………………………………………………………………………………………………………………………………… Have you done the things you said you would do? (please circle the appropriate numbers)
Promise No. 1 1. Yes, completed it successfully 2. Yes, started it but not yet complete 3. Still thinking about and planning it 4. No If 'No', why not? ……………………………………………………………………………… ……………………………………………………………………………..
Have you planned or delivered any training since you completed the Train the Trainer pro-gram? Yes No If 'yes', was the Train the Trainer program useful in preparing and presenting the training? Yes, a lot of use Yes, of some use No, of little or no use Thanks for your feedback. Please post this form back to us in the enclosed stamped, addressed envelope. Enjoy your training!
Evaluating Training HandoutHandout
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VVOLUNTEEROLUNTEER CCOORDI NATOROORDI NATOR
RROLEOLE DDESCRIPTIONESCRIPTIONSS
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Volunteer Training
VOLUNTEER CO-ORDINATOR ROLE DESCRIPTIONS This section includes role descriptions for the following Volunteer Coordinators at NSCF: • Bushfood and Bush Regeneration • Chickens • Communications • Community Arts • Events • Green Waste • Management Committee • Market Garden • Nursery • Office • Seed Network • Tours • Volunteer Program Co-coordinator • Workshops
Volunteer Co-ordinator: Bushfood and Bush Regeneration Job Description: To coordinate the involvement of volunteers in the maintenance and extension of the bushfood, bush regeneration and cabinet timber woodlot areas at NSCF Responsibilities of Job: • Coordinate maintenance of the bushfood, bush regeneration and cabinet timber
woodlot areas • Coordinate the involvement of volunteers in the bushfood, bush regeneration and
cabinet timber woodlot areas Specific Duties: • Monitor the bushfood, bush regeneration and cabinet timber woodlot areas • Liaise with the coordinator of gardens and orchards to plan the maintenance and
infill planting requirements for those areas • Coordinate the involvement of volunteers in those areas, including arranging
weekly volunteer mornings and weekend working bees. • Conduct training of volunteers in these areas. • To ensure volunteers attend NSCF Induction and sign on/off for the day • To ensure that volunteers work safely
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Qualifications Required (Skills, expertise, experience, knowledge and training) 1. Training and experience in growing bushfood plants and bush regeneration. 2. Knowledge of Permaculture philosophy, organic gardening and city farm principles 3. Experience of supervising volunteers. Personal Attributes Required Commitment, honesty and loyalty Time frame and/or attendance requirements • 4—6 hours per week • Attendance at meetings of the ‘Green Team’ (once a month) Location of work • Northey Street City Farm Travel involved • None Supervision of the position Through ‘Green Team’ meetings Special Requirements (police check, drivers licence) Drivers License Volunteer Position or Paid Position Volunteer What Benefits will volunteers gain from working with your project? • Training and experience in growing and maintaining bushfood and bush regenera-
tion plantings • Knowledge of how to prepare and cook with bushfoods
Volunteer Co-ordinator: Chickens Job Description: To coordinate the involvement of volunteers in caring for and maintaining the chicken system at NSCF Responsibilities of Job: • Train volunteers in chicken care and maintenance • To ensure volunteers attend NSCF Induction and sign on/off for the day • Ensure volunteers are rostered on to provide consistent care for chooks • Delegate responsibility for feeding and watering, collecting eggs, keeping the
chicken coop clean and watering the plants in and around the chicken run • Check all jobs are completed satisfactorily.
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Volunteer Training
Specific Duties: • Buy grain when needed • Keep records of egg sales and other expenses • Observe chickens’ health and take preventive action when necessary • Conduct training of volunteers in these areas. • To ensure volunteers attend NSCF Induction and sign on/off for the day • To ensure that volunteers work safely Qualifications Required (Skills, expertise, experience, knowledge and training) • Experience and knowledge of keeping chickens organically • Experience in effective management of volunteers Personal Attributes Required • Sense of responsibility and caring • Ability to work with people • Communication skills Time frame and/or attendance requirements Weekly meeting Attendance as required on roster Location of work NSCF Travel involved Nil Supervision of the position Reports through the Green Team to the Management committee Special Requirements (police check, drivers licence) Nil Volunteer Position or Paid Position Volunteer What Benefits will volunteers gain from working with this project? • Increased knowledge of chook care and maintenance • Warm glow of satisfaction from keeping healthy chooks • Make new animal friends • Training in chook care
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Volunteer Co-ordinator: Communications Job Description: To communicate, publicise and promote information about Northey Street City Farm and its activities to members, visitors and the broader community and to coordinate the involvement of volunteers in assisting with these tasks. Responsibilities of Job: • To communicate the activities and ideals of NSCF to its members, volunteers and
paid workers and to the wider community • To work with the coordinators of the many and various activities of NSCF to help
them promote their activities. Specific Duties: • Edit and produce the quarterly newsletter. • Develop media releases and community notices to publicise events and activities
at NSCF • Develop and maintain marketing and promotional materials such as flyers, posters,
leaflets and brochures. • Maintain the NSCF website • Coordinate volunteers involvement in these tasks, e.g. for photocopying and mail
outs. • Conduct training of volunteers in these areas. • To ensure volunteers attend NSCF Induction and sign on/off for the day • To ensure that volunteers work safely Qualifications Required (Skills, expertise, experience, knowledge and training) 1. Verbal and written communication skills, to a high standard 2. Training and experience in Public Relations and Marketing 3. Knowledge of Permaculture philosophy, organic gardening and city farm principles 4. Experience and training in desktop publishing and graphic design 5. Experience in coordinating volunteers Personal Attributes Required Commitment, honesty and loyalty Time frame and/or attendance requirements • 10-15 hours per week (some weeks less and some more depending on deadlines for
printing and events) • Attendance at farm at least once per week to pick up materials and distribute
information • Generally attendance at one meeting per week at the farm Location of work NSCF and/or home (if using own PC and printer) One PC, laser printer/scanner/copier/fax and Internet available at city farm
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Volunteer Training
Travel involved • To and from city farm and home • To printers and publishers • To local council office and for photocopying newsletters Supervision of the position Report to Management Committee Liaise with staff about publicity arrangements Special Requirements (police check, drivers licence) Driver’s License Volunteer Position or Paid Position Volunteer, with funding available occasionally to partly fund the position. What Benefits will volunteers gain from working with your project? • Training and experience in publishing, public relations and marketing • Experience in project co-ordination • Communication skills
Volunteer Coordinator: Community Arts Job Description: To co-ordinate artistic projects on site on a regular basis. Responsibilities of the job: • Organise, advertise and co-ordinate artistic projects at NSCF • Seek approval for permanent art installations through Site Planning processes. • Ensure Work Place Health and Safety requirements are met. • Actively seek participation for projects. • Seek funding to improve artistic opportunities on the farm. • Offer a diverse an interesting artistic program. Specific Duties • Maintain supplies and equipment for artistic projects • Purchase and source second hand materials for art projects • Inform volunteers of art projects they can get involved in. • Organise guest artists to diversify artistic opportunities on the farm. • Conduct training of volunteers in these areas. Qualifications Required (Skills, expertise, experience, knowledge and training)
• Experience in a range of artistic skills including Lantern making for events, Painting banners and signs, Screen printing T-shirts and bags, Mosaics, Children art and craft activities for events, Wood carving, Bamboo and wire weaving
• Good planning and organisational skills • Experience of coordinating volunteers
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Personal Attributes Required Imagination, people person, Time frame and/or attendance requirements During and in lead up to events or projects Location of work At NSCF Travel involved Maybe some, picking up supplies. Supervision of the position Answerable to the Management Committee Special Requirements (police check, drivers licence) Suitability card if working with children Volunteer Position or Paid Position Volunteer, although grant funding may supply short term employment. What Benefits will volunteers gain from working with this project?
• Participate in community art project • Connect with other people of similar interest • Learn and share skills in the above areas • Create something beautiful for NSCF!
Volunteer Co-ordinator: Events Job Description: To coordinate the organisation of Winter Solstice, Autumn Equinox, Spring Equinox Feasts and other similar events at NSCF. Responsibilities of Job: • Coordinate the organising group for the event • Consult with the management committee and the wider NSCF community about
the theme, entertainment, food, activities and budget for the event. • Recruit and coordinate volunteers to help with running the event. Specific Duties: • Be responsible for the budget and any monies • Arrange advertising and promotion for the event in co-operation with the
Communications Coordinator • Ensure that Workplace Health and Safety practices are followed in all activities
and locations of work.
Volunteer Coordinator Role Descriptions
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Volunteer Training
Qualifications Required (Skills, expertise, experience, knowledge and training) 1. Experience in organising events 2. Good planning and organisational skills 3. Experience of coordinating volunteers Personal Attributes Required Imagination, patience, ability to handle stress, people person, endurance, willingness to help out with any, and every thing. Time frame and/or attendance requirements • One month before the event: 5hr/week organising advertising and volunteers • The week of the event: 15hours, organising, finalising and training volunteers for
the event • The day of the event: 10 hours, co-coordinating the volunteers in their different
roles. Location of work At NSCF Travel involved Maybe some, picking up supplies for the event. Supervision of the position Answerable to the Management Committee through the Events and Promotion Team. Special Requirements (police check, drivers licence) Nil Volunteer Position or Paid Position Volunteer What Benefits will volunteers gain from working with this project? • Experience in event management, including performance, catering, technical,
promotional and budgetary aspects. • Working in a team
Volunteer Co-ordinator: Green Waste Recycling Job Description: To operate the Green Waste Recycling Centre at NSCF and to coordinate the involvement of volunteers in this task. Responsibilities of Job: • Work with the WFD Gardens Co-coordinator to organise and train volunteers and
WFD participants to maintain production of compost and worm products from the compost tumblers and worm farms.
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• Ensure the Green Waste Recycling Centre generates a continual supply of best quality organic compost
Specific Duties: • Coordinate:-
− Collection of food scraps weekly − Shredding of food scraps in the mulcher and feeding to worms or into tumblers − Emptying and refilling compost tumblers every three weeks − Watering of tumblers as required and turning tumblers regularly − Caring for the worm farms − Maintaining and caring for equipment including mulcher, barrows etc − Maintaining the grounds of the Green Waste Centre − Organising materials required for the compost centre
• To ensure volunteers attend NSCF Induction and sign on/off for the day • Ensure that safe working practices are followed by all those working with the
GWR centre Qualifications Required (Skills, expertise, experience, knowledge and training) 1. Experience in worm farming and composting 2. Experience in coordinating volunteers Personal Attributes Required Friendly, likes physical work, likes worms, compost and smelly things, singing helps to get through long moments! Time frame and/or attendance requirements • Every Wednesday 8.30am-12.30pm • Attendance at planning meeting once every three months Location of work At NSCF and on the food scrap pick up route Travel involved • Food scrap pickup route (15km through city traffic) in NSCF ute Supervision of the position Answerable through the Green Team to the Management Committee Regular liaison with the Nursery Coordinator is also required. Special Requirements (police check, drivers licence) • Current Driver’s license • Must be over 25 years old (for insurance coverage) Volunteer Position or Paid Position Volunteer What Benefits will volunteers gain from working with this project? • Being responsible for an important aspect of the farm • Learning about composting and worm farming • Physical satisfaction • Working in a team
Volunteer Coordinator Role Descriptions
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Volunteer Training
Volunteer Co-ordinator: Management Committee Job Description: To co-ordinate management committee (MC) volunteer members to ensure that the MC fulfils its responsibilities as an incorporated, not-for-profit community organisation and to ensure the vision and direction of NSCF is maintained. Responsibilities of Job: • Ensure that the organization, its members, volunteers and staff abide by the
NSCF constitution. • Promote the interests of NSCF in broader community networks • Advocate for all members, volunteers and program participants at NSCF. • Ensure policies and procedures are developed and updated for the organization.
Specific Duties: • Attend and facilitate monthly committee and general meetings of NSCF in
accordance with standard meeting procedures and the NSCF Inc Association constitution.
• Ensure applications for funding are completed, signed and sent. • Attend functions or events at city farm and elsewhere as a representative of the
MC. • Liaise regularly with NSCF Staff and committee members. • Support MC members • Participate in the development of site planning, organisational development and
review and policy and procedures for NSCF. • Delegate tasks as required Qualifications Required (Skills, expertise, experience, knowledge and training) 1. Experience on Management Committees would be useful 2. Project and people management skills 3. Experience in developing policy and procedures 4. Experience in coordinating volunteers Personal Attributes Required Good communication skills, relate well to people, well organised, time management, honesty, patience. Time frame and/or attendance requirements • One evening meeting per month of 3 hour duration • An additional 5-10 hours per month following through the responsibilities of the
position Location of work Home, NSCF.
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Travel involved To and from City Farm and home. Supervision of the position Responsible to the Management Committee. Special Requirements (police check, drivers licence) nil Volunteer Position or Paid Position Volunteer What Benefits will volunteers gain from working with this project? • Experience in holding a position on a MC • Experience in project co-ordination • Communication skills
Volunteer Co-ordinator: Market Garden Job Description: To promote, develop and maintain a vibrant volunteer program that offers volunteers the opportunity to learn skills in organic market gardening. Responsibilities of Job: • Recruit volunteers to work in the market garden on a regular basis • Provide training for volunteers in planting, composting, fertilising, weeding,
mulching, harvesting and organic gardening principles. • To ensure volunteers attend NSCF Induction and sign on/off for the day • To look after the needs of volunteers including: providing for adequate breaks,
assisting with special needs, informing volunteers of up and coming events and of training opportunities at city farm.
Specific Duties: • To plan a volunteer program that allows volunteers to be involved in a range of
activities and that utilises the skills and experiences of the volunteers involved. • Ensure that all products and processes used in the Market Garden are in
accordance with the ‘Herb Growers Association Organic Certificate’ Guidelines. • Ensure materials and equipment are maintained for volunteers to use. • Ensure that Workplace Health and Safety practices are followed in all activities
and locations of work. Qualifications Required (Skills, expertise, experience, knowledge and training) 1. Organic gardening, market gardening and permaculture skills and experience. 2. Demonstrated program and people management skills 3. Experience in teaching or training people.
Volunteer Coordinator Role Descriptions
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Volunteer Training
Personal Attributes Required Enthusiasm, patience, willingness to work hard, flexibility, organisational skills, systematic approach Time frame and/or attendance requirements Monday 7am–11am Thursday 11am–3pm Friday 2pm-6pm Saturday 4:30am-11am Location of work At NSCF Travel involved Nil Supervision of the position Market Garden Committee (weekly) Enterprise Sub-Committee (monthly) Special Requirements (police check, drivers licence) Some level of physical fitness Volunteer Position or Paid Position Profit share through market garden sales What Benefits will volunteers gain from working with your project? Knowledge, skills and experience in organic market gardening Friendship, fun and involvement in the city farm community Fresh organic veggies (when there is an excess) Fresh, organic lunch from the garden
Volunteer Co-ordinator: Nursery Job Description To promote, develop and maintain a vibrant volunteer program that offers volunteers the opportunity to learn nursery propagation and maintenance skills and help in retail and sales. Responsibilities of the Job • To train volunteers in nursery practices including seed saving, propagation, potting
on, preparing potting mix, organic pest control and nursery maintenance. • To train volunteers in retail and sales. • To promote and maintain a roster for volunteer involvement in retail. • To ensure volunteers attend NSCF Volunteer Induction • To look after the needs of volunteers including: providing for adequate breaks,
assisting with special needs
Volunteer Coordinator Role Descriptions
New Farmers Training Manual 131
• To provide meaningful tasks for all volunteers to get involved in. • To attend NSCF Volunteer Co-coordinator Training Specific Duties • Plan propagation regime to meet the seasonal needs of Edible Landscapes
Nursery’s customers and of the NSCF gardens. • Order/purchase seed not available at NSCF. • Order/purchase equipment and materials required. • Maintain a float for the retail shop and ensure all accounting and banking of
money is recorded. • Develop and implement a nursery management plan that ensures all nursery stock
is maintained in good health and vigor using organic and permaculture techniques. • Ensure that all processes and products used in the nursery are in accordance with
the ‘Herb Growers Association Certification’ Guidelines. • Ensure that Workplace Health and Safety practices are followed in all activities
and locations of work. Qualifications Required 1. Certificate Three in Horticulture specialising in Nursery and/or equivalent
experience in the wholesale and retail industry. 2. Experience in training volunteers on the job and in managing volunteers. 3. Excellent understanding of:
• how to propagate a wide diversity of food plants, • seed collection, and • composting using organic and permaculture methods.
Personal Attributes Required • Ability to work with all people and be sensitive to the needs of all people • A friendly, welcoming and positive nature. • Reliable and punctual Time Frame and/or Attendance Requirements • Friday 8.30am-1.00pm (production and maintenance) • Saturday 6am – 11am (sales and retail) Volunteer Worker or Paid Worker This position is a paid position. Profits from nursery sales fund this position. Location of Work Edible Landscapes Nursery Northey Street City Farm 16 Victoria St Windsor, Brisbane Queensland Occasional nursery stalls are held at other locations e.g. ABC garden expo, Brisbane Organic Fair.
Volunteer Coordinator Role Descriptions
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Volunteer Training
Travel Involved No travel is involved, except for the stalls as above. Supervision of the Position The Nursery Volunteer Co-coordinator is responsible to the Nursery Co-coordinator. In the event that this is the same person, then this person is responsible to the Enterprise Sub-Committee of the NSCF Management Committee. Special Requirements It is a requirement of the ‘Commission for Children and Young People’ that all people working with children and young people possess a ‘Suitability Card’. These can be obtained by phoning (07) 3247 5145. What benefits will the volunteer gain from working with the Project? Knowledge of how to propagate edible plants, collect seed and maintain a nursery. Social interaction with others and the potential to build friendships Access to cutting and planting material.
Volunteer Co-ordinator: Office Job Description: To co-ordinate the involvement of volunteers in the running of the city farm office. Responsibilities of Job: • Organise activities that can involve volunte ers in the office. • Provide training to volunteers in office procedures. • Supervise volunteers in the office Specific Duties: • Ensure materials and equipment are maintained for volunteers to use. • Respond to queries about volunteering in the office. • Plan a volunteer program that allows volunteers to be involved in a range of
activities and utilises the skills and experiences of volunteers involved. • Organise volunteers to help with mail outs and newsletter printing. • To ensure volunteers attend NSCF Induction and sign on/off for the day • Incorporate Workplace Health and Safety in all activities. Qualifications Required (Skills, expertise, experience, knowledge and training) 1. Expertise in office procedures including word processing and database
management. 2. Experience in facilitating training 3. Project and people management skills and experience. 4. Experience in ensuring workplace health and safety 5. Experience in effective volunteer supervision and volunteer program delivery Personal Attributes Required
Volunteer Coordinator Role Descriptions
New Farmers Training Manual 133
Good communication skills, ability to relate well to people, well organised, good time management, honest, patient and co-operative. Time frame and/or attendance requirements • Three days per week Location of work At NSCF Travel involved Nil Supervision of the position The Office Co-coordinator works with the Staff collective that reports to Management Committee on a monthly basis. Special Requirements (police check, drivers licence) Nil Volunteer Position or Paid Position Paid What Benefits will volunteers gain from working with this project? • Office skills and experience • Database management and experience with computer programs. • Community building and friendships
Volunteer Co-ordinator: Seed Network Job Description: To co-ordinate a local seed network to encourage people to swap seeds, planting materials and seed saving tips. Responsibilities of Job: • Arrange regular monthly meetings at NSCF. • Advertise meeting times and activities of the network on city farm notice boards
and in the newsletter. • Advocate for seed saving Specific Duties: • Organise material required for the seed network • Respond to queries about seed saving and people interested in getting involved in
the network. • Facilitate interesting and innovative meetings of the network • Coordinate volunteer seed savers Qualifications Required
Volunteer Coordinator Role Descriptions
New Farmers Training Manual 134
Volunteer Training
(Skills, expertise, experience, knowledge and training) 1. Knowledge and experience in seed saving techniques 2. Facilitation skills Personal Attributes Required • Passion about, and interest in, seed saving, • Good communication skills, • Relate well to people. Time frame and/or attendance requirements • 4 hours per month Location of work At NSCF Travel involved Nil Supervision of the position Answerable to the Management Committee. However, the nursery co-coordinator will be the main contact person for materials, seed saving equipment and storage space. Special Requirements (police check, drivers licence) Nil Volunteer Position or Paid Position Volunteer What Benefits will volunteers gain from working with your project? • Skills in seed saving • A sense of satisfaction and fulfillment for helping to preserve local seed
diversity. • Access to healthy organic seed stock and planting material • Community building and friendships
Volunteer Co-ordinator: Tours Job Description: To coordinate the involvement of volunteers in escorting tours of NSCF. Responsibilities of Job: • Recruit and train new volunteer tour guides • Organise tour guides for the regular Thursday morning tours • Respond to queries about private group tours and arrange tour guides for these
events. Specific Duties:
Volunteer Coordinator Role Descriptions
New Farmers Training Manual 135
• Advertise the tours at the farm and NSCF events. • Lead tours of NSCF Qualifications Required (Skills, expertise, experience, knowledge and training) 1. Organisational and Program Management skills 2. Experience in facilitating training 3. Permaculture plant knowledge (desirable) 4. Coordination of volunteers Personal Attributes Required Good communication skills, relate well to people, well organised Time frame and/or attendance requirements • 2 hours per week (Initially, time will be spent conducting tours and training others in leading tours. After that, the time will be spent more on managing the tour program.) Location of work At NSCF Travel involved Nil Supervision of the position Meet and network with the Education Team on a monthly basis Special Requirements (police check, drivers licence) Police check (Suitability Card Holder) Volunteer Position or Paid Position Volunteer, but with potential to receive payment for some tours. What Benefits will volunteers gain from working with this project? • Communication skills • Confidence in public speaking • Greater understanding of plants and permaculture.
Volunteer Co-ordinator: Workshops Job Description: To coordinate NSCF’s Workshops and Courses Program. Responsibilities of Job: • To organise NSCF’s Workshops and Courses • To organise NSCF involvement in Brisbane City Council’s GOLD (Growing Old and
Living Dangerously) workshop program
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New Farmers Training Manual 136
Volunteer Training
Specific Duties: • Sourcing and booking workshop presenters • Produce and distribute workshop program and brochures • Print booking sheets to be kept in office and Check bookings and confirm enrol-
ments • Prepare certificates of completion • Develop, distribute and collect evaluation forms and disseminate feedback to pre-
senters Qualifications Required (Skills, expertise, experience, knowledge and training) 1. Experience in organising educational programs 2. Experience in desktop publishing and graphic design 3. Knowledge of Permaculture philosophy, organic gardening and city farm principles Personal Attributes Required Good communication skills, relate well to people, well organised Time frame and/or attendance requirements • 2 hours per week (some weeks less and some more depending on deadlines for
printing and events) • Required to attend meetings occasionally Location of work • NSCF or home using own PC and printer. • One PC, laser printer/scanner/copier/fax and Internet available at NSCF Travel involved Some distribution of workshop flyers Supervision of the position Report to Management Committee Liaise with staff in development of programs Special Requirements (police check, drivers licence) Drivers License Volunteer Position or Paid Position Volunteer, but with potential to receive payment for some workshops. What Benefits will volunteers gain from working with your project? • Training and experience in publishing, public relations and marketing • Experience in project co-ordination • Communication skills
Volunteer Coordinator Role Descriptions
New Farmers Training Manual 137
Volunteer Program Coordinator Job Description: To manage the volunteer program at Northey Street City Farm including recruitment, orientation, training and advocacy for volunteers. Responsibilities of Job: • Apply for funding that will approve the facilities, training options and management
for volunteers • Recruit volunteers and match volunteers to their needs and the volunteer co-
coordinator needs • Orientate and support volunteers at NSCF • Advocate for volunteers at NSCF and in the wider community. • Ensure volunteer policies and procedures are developed and updated for the organi-
sation. • Chair meetings of volunteer co-coordinators • Encourage and support volunteers from a wide variety of backgrounds including
non-English speaking, Indigenous, people with a disability, single mums, elderly, young people and homeless people.
• Ensure role descriptions for volunteers and volunteer co-coordinators and the NSCF Orientation booklet is kept updated.
• Organise a training calendar for volunteers and volunteer co-coordinators and fa-cilitate training.
Specific Duties • Attend functions or events at city farm and elsewhere as a representative of vol-
unteer • Participate in the development of site planning, organisational development and vi-
sioning of NSCF to represent volunteers needs. • Organise trainers and manage volunteer training program • Mediate conflict arising • Organise social events that include volunteers at NSCF e.g.: International Women’s
Breakfast • Keep volunteer co-coordinators and volunteers informed of changes to the program,
training and social events • Regularly update the volunteer notice board • Maintain the volunteer registration database, including requesting feedback from
volunteers removed from the database • Develop processes that recognize volunteers achievements and contributions to
NSCF; including Annual Volunteer Awards • Develop strategies to support volunteers with special needs or high needs. Qualifications Required (Skills, expertise, experience, knowledge and training) 1. Experience as a volunteer co-coordinator in a similar organisation 2. Project and people management skills 3. Experience in delivering and developing training
Volunteer Coordinator Role Descriptions
New Farmers Training Manual 138
Volunteer Training
Personal Attributes Required Readiness to listen, learn, reflect and change, commitment, willingness to share infor-mation, creativity, value base related to the philosophy of volunteering, good communi-cation skills, relate well to people, well organised, time management, honesty, patience. Time frame and/or attendance requirements Developing/Promoting/Delivering and Updating Training 8hrs/week Meeting/ Orientating and placing volunteers 10hrs/week Managing Volunteer Program 10 hrs/week Advocacy and staff collective meetings 4hrs/week Supporting volunteers with special needs 12 hrs/week Total 40 hours Location of work • Home and NSCF Travel involved • To and from city farm Supervision of the position The Volunteer Co-coordinator will be a member of the Staff Collective which reports to the Management Committee monthly Special Requirements (police check, drivers licence) Police check and drivers license (open) Volunteer Position or Paid Position Paid
Volunteer Coordinator Role Descriptions
New Farmers Training Manual 139
AAPPENDIXPPENDIX 1 1 VVOLUNTEEROLUNTEER
PPOL IC IESOL IC IES ANDAND PPROCEDURESROCEDURES
1
New Farmers Training Manual 140
Volunteer Training
VOLUNTEER POLICIES AND PROCEDURES
CONTENTS
Page Volunteering 3 NSCF Philosophy of volunteering 3 NSCF Volunteer Mission Statement 3 Promoting Volunteer Opportunities 3 Initial Inquiry about Volunteering 4 Volunteer Registration 4 Orientation 4 Roles and Position Descriptions 4 Police checks 5 Training 5 Relationship between Paid and Unpaid Staff 5 Rights of Volunteers 6 Responsibilities of volunteers at NSCF: 6 Roles and Responsibilities of Volunteer Coordinators 7 Reimbursement of expenses 7 Insurance Cover 7 Personal Information and Privacy 7 Use of Motor Vehicles and Insurance 8 Dispute Resolution Procedures 8 Anti Discrimination 10 Sexual Harassment 10 Occupational Health and Safety 11 Communication System 12 Recognition of Volunteers' Contributions 13 Program Evaluation and Review 13
Volunteer Policies and Procedures
2
New Farmers Training Manual 141
Volunteering • Is based on personal motivation and choices, freely undertaken • Is a way of furthering active citizenship and community involvement • Takes the form of individual or group activities generally carried out within the
framework of an organisation • Enhances human potential and the quality of daily life, building up human solidarity • Provides answers for the great challenges of our time, striving for a better and
more peaceful world • Contributes to the vitality of economic life, even creating jobs and new
professions
(Volunt ee r ing Aus t ralia)
NSCF Philosophy of volunteering Northey Street City Farm belongs to the community in that it is a public resource that promotes environmental sustainability, social equity, cultural diversity and community participation Volunteers bring a range of skills, experience and enthusiasm for the values and activities that NSCF promotes. Volunteering at NSCF involves working together to fulfill these common goals. NSCF values its volunteers and is committed to ensuring an enriching and enjoyable experience for them.
NSCF Volunteer Mission Statement NSCF aims to create opportunities for community members to participate, voluntarily, in activities that develop their skills in a way that is stimulating and fun, and that promotes environmental sustainability and enhances the local community.
Promoting Volunteer Opportunities Opportunities to volunteer at NSCF are promoted through: • The free weekly farm tour • Visits by groups • The general NSCF leaflet • The volunteering leaflet • Informal talks with drop-in visitors • Events and functions at NSCF and elsewhere (e.g. garden shows) Volunteer registration forms, which detail the options for volunteer involvement, are available in the volunteer sign on book and in the tour kit.
Volunteer Policies and Procedures
3
New Farmers Training Manual 142
Volunteer Training
Initial Inquiry about Volunteering The Volunteer coordinator or the office administration team should handle these inquiries. Procedure Give or send the potential volunteer a volunteer information leaflet to read and explain the various volunteering options. Answer any questions the potential volunteer may have about the various options or refer them to the relevant volunteer coordinator. Suggest that they go on the free weekly tour of City Farm to become familiar with the various aspects of NSCF.
Volunteer Registration All new volunteers should fill in a confidential volunteer registration form (see Appendix 1). The data on the registration should be entered into a computer database by the volunteer coordinators or office staff. All information about volunteers should be treated as strictly confidential. Only the volunteer coordinators and office staff should have access to it. All volunteers should write their name and hours of work in the attendance book on each day they volunteer at NSCF.
Orientation If possible, an informal meeting should take place with each new volunteer to match the volunteer with appropriate work areas and supervisors so as to ensure a happy and fulfilling experience for all involved.
All new volunteers should be invited to take part in an orientation session, to be held once a month. The orientation program should include: • A tour of NSCF • Morning tea and Introductions to staff and volunteer coordinators • An information session about the structure and functions of NSCF and the
volunteer program, as outlined in the orientation booklet (see Appendix 2) • Workplace Health and Safety • Questions • Lunch
Roles and Position Descriptions Appropriate position descriptions should be formulated for all volunteer positions.
Volunteer Policies and Procedures
4
New Farmers Training Manual 143
These position descriptions should be used to: • help potential volunteers decide the positions most suitable and interesting to
them • help match people with appropriate volunteer positions • reduce any misunderstandings that may occur around what tasks the volunteer
will and will not undertake • provide guidance to supervisors re filling a position • help the organisation identify and acknowledge the contribution volunteers make
I.e. make the contribution by volunteers visible The position description should include: • Job Title • Job Tasks • Any special skills or competencies required or desirable • Special requirements (e.g. police check, driver's license) • Any exclusions (e.g. "not suitable for people with asthma") • Supervision of the position • Time frame / attendance requirements • What benefits will the volunteer gain from this position
Police checks Police checks are required under state law for those volunteers who will be involved in working with people under 16 years of age. At NSCF, this applies only to volunteers working with school groups.
Training • All volunteers should have access to training, including: • orientation (within one month of first attending) • on-the-job training in the particular area(s) in which they are working (initially,
and on-going) • general volunteer training programs, to be held two or three times a year. • access to volunteer coordinator and 'train-the-trainer' courses for experienced
volunteers, to be held once or twice each year. • access to other NSCF training courses, workshops and excursions at a discounted
rate.
Relationship between Paid and Unpaid Staff There is a distinction between the work of volunteers and the work of paid staff. Volunteers should not be allocated a role that a paid worker would do. However, a volunteer may take on a particular aspect of the work, eg volunteers could undertake some reception duties but should not take on a full role as receptionist .
Volunteer Policies and Procedures
5
New Farmers Training Manual 144
Volunteer Training
The work of volunteer staff should complement and enhance the work of paid staff. Volunteer role descriptions should reflect thi s distinction. If a volunteer does act in the place of a staff member e.g. during the staff member's leave, the volunteer should be paid for the time they work.
Rights of Volunteers All volunteers have the right to expect: • a healthy and safe work place • to be treated with dignity and respect • meaningful and involving work • clear definition of tasks and responsibilities • tools adequate to the job • access to toilets, washing facilities and a rest area • a secure individual storage area for personal effects • knowing to whom they are accountable • access to all information necessary to do their job • training in unfamiliar tasks • adequate, supervision, support and feedback on tasks performed • encouragement of initiative and independent decision making • that their input and ideas will be valued and used • that they will be included in NSCF functions and events • recognition of their contribution to NSCF • opportunities to display or communicate their work • adequate insurance coverage for injury or illness related to their volunteer work
at NSCF • reimbursement of agreed, out-of-pocket expenses • fair and prompt procedures for resolving grievances • confidentiality of their personal information
Responsibilities of volunteers at NSCF: All volunteers have a responsibility to: • work safely and protect the safety of co-workers and others • support co-workers and treat them and others with respect • make a commitment, as far as possible, to attend regularly • be punctual • contact their supervisor as soon as possible if unable to attend • ask for support when needed • undertake training when invited • be honest and trustworthy in all financial dealings • respect the confidentiality of any personal information relating to other workers
or members gained as a result of working at NSCF • look after and maintain all NSCF tools and property
Volunteer Policies and Procedures
6
New Farmers Training Manual 145
• be aware of NSCF’s mission and to contribute towards achieving it.
Roles and Responsibilities of Volunteer Coordinators Coordination of volunteers at NSCF is shared amongst a number of paid and voluntary workers. Their roles are jointly to:- • oversee the NSCF volunteer program • welcome and support new volunteers • organise appropriate activities for volunteers • provide on-the-job training for volunteers in their areas • liaise, when necessary, between volunteers and other people at the Farm • organise special events and activities for volunteers • be a contact point for volunteers experiencing problems in their work or
relationships at NSCF • uphold and implement volunteer policy and procedures, as set out in this manual.
Reimbursement of expenses If volunteers need to make purchases relating to their work at NSCF, they should discuss this with their volunteer coordinator before making the purchase. Coordinators need to work within their designated budgets and volunteers need to be aware of these constraints. When volunteers make a purchase relating to their work, they will need to present receipts to their coordinators before they can be reimbursed.
Insurance Cover NSCF recognises that all volunteers and workers have the right to be protected from financial cost in the event of injury and liability. Volunteers are covered by CGU Insurance, through Allsafe Insurance Brokers for public liability to a limit of $10 million, and by Aon Risk Services Australia for accidental injury sustained at NSCF.
Personal Information and Privacy Volunteers’ personal information is to be treated in a confidential manner and kept in a database on computer. Access to the database is limited to the volunteer coordinators and the office staff. Access is restricted with a password. All volunteers have the right to access any information recorded by NSCF.
Volunteer Policies and Procedures
7
New Farmers Training Manual 146
Volunteer Training
Use of Motor Vehicles and Insurance NSCF vehicles are to be driven only by volunteers who are over 25 years of age, and only with the approval of their volunteer coordinator. The vehicle booking book in the office must be filled out with the name of the driver and the destination of the trip before the vehicle is driven. The log book in the vehicle must be filled in also for every trip. Volunteer coordinators must approve the use of private motor vehicles for NSCF business prior to their use. Volunteers who use private motor vehicles for NSCF business must have their cars covered by Third Party Property insurance at least, and preferably by comprehensive insurance.
Dispute Resolution Procedures 1. General principles • it is recognised that it is inevitable that conflicts will arise; • it is also recognised that most conflicts should be able to be resolved to the
reasonable satisfaction of all concerned; • it is acknowledged that disputes may arise due to simple misunderstandings or
communication not being as effective as it could be, and that problems may evaporate by simply communicating the problem directl y to the person concerned.
• conflict should be dealt with at an early stage and not left to smoulder on • conflict should be dealt with consciously and actively rather than swept under the
carpet; • the process of resolving conflict can lead to creative growth in the organisation • complaints and grievances from people involved in the organisation should be
raised and dealt with within the organisation as far as possible • efforts should be made to ensure that members of the public are protected at all
times from the effects of the dispute • openness, honesty, confidentiality and equal respect for views of all parties are
crucial for the successful resolution of conflicts The Management Committee will appoint a Dispute Contact Person who is acceptable and accessible to everyone in the organisation. The role of the Dispute Contact Person will be to act as a point of contact for persons with a grievance or dispute. 1. The dispute resolution process
1. A person with a grievance or dispute is encouraged to discuss the issue with the other person directly involved if they feel comfortable with this. They are encouraged to seek support from their supervisor, volunteer coordinator or the Dispute Contact Person with regard to this. 2. If the person with a grievance or dispute does not feel comfortable in approaching the other person directly or if (s)he has spoken to the person
Volunteer Policies and Procedures
8
New Farmers Training Manual 147
directly and the complaint / difficulty continues, then the complainant should report the issue to their supervisor, volunteer coordinator or the Dispute Contact Person. 3. The supervisor, volunteer coordinator or Dispute Contact Person should endeavor to mediate the dispute by hearing the concerns of both parties and seeing whether an agreed resolution can be found. 4. If the supervisor, volunteer coordinator or Dispute Contact Person believes that the issue is of a sufficiently serious nature, (s)he can issue a verbal warning to one or both of the persons involved. The warning should include: A clear statement of the specific concerns The expectations regarding the resolution of the concerns The time within which the changes should be made. 5. If the grievance or conflict continues, the supervisor, volunteer coordinator, Dispute Contact Person or the person or persons in dispute should take it to the member of the management committee designated by that committee as Dispute Reference Person. The Dispute Reference Person can provide advice and support to the supervisor, volunteer coordinator or Dispute Contact Person to continue their efforts to mediate the conflict. Alternatively, (s)he can attempt to mediate the conflict directly herself or arrange for an external mediator. 6. If the grievance or conflict still continues, the Dispute Contact Person should, at this stage, inform the Management Committee about the dispute and the measures taken to attempt resolution. The Management Committee should initiate further procedures to resolve the conflict, which can include:- Issuing a written warning to one or both parties. The warning would include: A clear statement of the specific concerns The expectations regarding the resolution of the concerns The time within which the changes should be made. Arranging further mediation efforts with either internal or external mediators Reviewing policies or organisational matters that may be contributing to the continuation of the conflict Terminating the employment, placement or attachment of the person or persons involved.
Volunteer Policies and Procedures
9
New Farmers Training Manual 148
Volunteer Training
Anti Discrimination It is NSCF's duty and commitment to ensure that there is no discrimination or harassment in the NSCF community and to provide equal opportunities for all people. Discrimination or harassment will not be tolerated under any circumstances and disciplinary action will be taken against any volunteer or staff member who breaches this policy. Commonwealth and State laws also require all employers, managers and supervisors to treat fairly all their employees, volunteers and anyone who applies for a job with them. NSCF's Objects of Association also specifically support the involvement of people with disability in the activities of the Farm. Discrimination and harassment occur when a person is discriminated against or harassed because of their race, colour, descent, national or ethnic origin, as defined under the Racial Discrimination Act 1975, or because of their sex, marital status or pregnancy as defined under the Sex Discrimination Act 1984, or because of a disability as defined under the Disability Discrimination Act 1992. Unfair discrimination based on age, industrial activity, sexual orientation, career status, physical features, political beliefs or activity or religious activity is unlawful as covered in Queensland's Anti-Discrimination Act 1991. NSCF notes that discrimination or harassment on of the grounds listed in the legislation listed above is against the law. Any case of discrimination or harassment should be handled in accordance with the Dispute Resolution Procedures, as listed above.
Sexual Harassment All NSCF staff and volunteers have the right to work in a safe environment, free from any form of sexual harassment. " S e xua l ha rassmen t is any unwan t ed , unwe lcome or uninvi t ed behaviour or a se xua l na tur e which makes a pe rson f ee l humi l ia t ed , in t imida t ed , or o f f ended. S e xua l ha rassment can t ake many di f f e r en t f orms and may inc lude physica l con t ac t , ve r ba l comment s, j okes, proposi t ions, t he display o f o f f ensive ma t e r ia l or o t he r behaviour which c r ea t es a se xua l ly hos t i le wor king envi ronmen t . " (Human Rights and Equal Opportunity Commission) " S e xua l ha rassmen t is no t behaviour which is based on mutua l a t t r ac t ion, f r iendship and r espec t . I f t he in t e rac t ion is consensua l , we lcome and r eciproca t ed , i t is no t se xua l ha rassment . " (Human Rights and Equal Opportunity Commission.)
Volunteer Policies and Procedures
10
New Farmers Training Manual 149
A person can be harassed by a supervisor, manager, staff member, fellow volunteer or visitor. Harassment is not just unlawful during working hours or in the workplace itself. The behaviour is unlawful in any work-related context, including work functions, Christmas parties and field trips. Harassment is against the law. Legal action can be taken against any employee or volunteer for harassment. NSCF can also be legally liable for harassment that occurs within its area or operations. Addressing Harassment: - • If the person who feels they are being or have been harassed is able to confront
the harasser directly, NSCF supports this informal action. This would be the first option.
• If confronting the harasser directly is not an option, the person can involve a third person they feel comfortable with (preferably their supervisor or volunteer coordinator) to address the complaint to the harasser in person.
• If the situation is still not adequately addressed, the next step is to file a complaint under the NSCF Dispute Resolution Procedures (as listed above).
Depending on the severity of the case, consequences for the harasser can include an apology, transfer, dismissal or other forms of disciplinary action.
Occupational Health and Safety Health and Safety is the responsibility of everyone at NSCF, whether they are a paid worker, employment program participant or volunteer. The Queensland Workplace Health and Safety Act (1985) places and obligation on every person to ensure his or her own workplace health and safety and the workplace health and safety of others. NSCF's duties and responsibilities in relation to Occupational Health and Safety are: • To provide a safe working environment • To arrange safe systems of work • To provide and maintain safe equipment, including personal protective equipment • To provide adequate information on hazards • To provide training for all workers and volunteers in Occupational Health and
Safety • To appoint a Health and Safety Officer, who is responsible for coordinating
occupational health and safety at NSCF. • To have a first aid kit present on site. • To provide a means for notifying hazards and to act promptly to remove or
control hazards that are notified by workers and volunteers. • To keep records of occupational injuries and illnesses. Workers and volunteers responsibilities in relation to Occupational Health and Safety are:
Volunteer Policies and Procedures
11
New Farmers Training Manual 150
Volunteer Training
• To work in a safe manner and use all equipment safely. • To not put at risk the safety of other workers, volunteers or visitors. • To not use equipment unless trained in its safe use. • To use personal protective equipment when necessary. • To report any hazardous situations to the volunteer supervisor or Health and
Safety Officer. • To notify any injuries or illnesses sustained in the workplace to the volunteer
supervisor or the Health and Safety Officer. • To provide first aid to an injured co-worker.
Health and Safety and First Aid Officers The Health and Safety Officer is Richard Nielsen. The First Aid Officer is Dick Copeman.
Hazard and Incident Notification A folder marked “Safety” in the office contains copies of hazard notification forms and incident notification forms, as well as instruction sheets about potential hazards at NSCF and how to minimise the risks form those hazards.. When a potentially dangerous situation arises, the volunteer coordinator and safety officer are to be advised immediately. All work-related accidents, sickness or injury, no matter how minor, should be reported to the Volunteer Coordinator and the first aid officer as soon as possible. An accident report is to be filled out in full for all incidents of injury or work related illness promptly.
First Aid Kit A fully stocked First Aid Kit is located in the office. It is the responsibility of all to familiarise themselves with the location and contents of these kits The First Aid Officer will be responsible for the restocking of the kit after it has been used.
Communication System To ensure all volunteers feel valued and informed, and to enhance networking between volunteers, the following means of communication will be used: • Notices posted on the volunteer notice board • Articles and notices relevant to volunteers included in the NSCF newsletter. • Volunteer coordinators are responsible for informing their volunteers of upcoming
events and training programs, if necessary by distributing memos to the
Volunteer Policies and Procedures
12
New Farmers Training Manual 151
volunteers. • The NSCF website, www.northeystreetcityfarm.org.au contains information about
forthcoming events
Recognition of Volunteers' Contributions NSCF will acknowledge and show appreciation for the work of volunteers in the following ways: • Through arranging special social occasions for volunteers • By dedicating a section of the NSCF newsletter to volunteers and their activities. • By actively saying 'thank you' and using appreciative language. • Through presentation of volunteer appreciation awards at each Annual General
Meeting. • By providing written references when requested. • By offering extra training where possible. It is not policy to reward volunteers with monetary payments. However, active and experienced volunteers may be encouraged to apply for funded positions when these become available.
Program Evaluation and Review NSCF believes that the volunteer program should be regularly evaluated and reviewed to ensure that the program remains useful and relevant to the overall needs and vision of the organisation, and to ensure that it adequately caters for the needs of the volunteers. This process of evaluation should be ongoing and should also occur on annual dates specifically set aside. The review needs to be an active, enjoyable and creative process, involving as many people as possible, particularly key people involved with volunteers and the volunteers themselves. As part of this on-going program of review and evaluation, the volunteer coordinator(s) will: • keep in touch with the volunteers and invite them to give feedback on the
program. • conduct surveys to find out how the volunteers feel about the volunteer program
and their experiences at NSCF. • obtain feedback from the volunteer supervisors about the volunteer program and
the views of the volunteers. • attempt to obtain feedback from all volunteers who leave NSCF about their
reasons for leaving and their impressions of their experience at NSCF (see Appendix 3).
Volunteer Policies and Procedures
13
New Farmers Training Manual 152
Volunteer Training
New Farmers Training Manual 153
AAPPENDIXPPENDIX 2 2 VVOLUNTEEROLUNTEER
OOR IENTAT I ONR IENTAT I ON MMANUALANUAL
New Farmers Training Manual 154
Volunteer Training
Vol
unteer
Orien
tation
M
anual
North
ey
Str
eet
Cit
y
Farm
A
pla
ce
for
learnin
g a
bout
livin
g s
usta
inably
in
the
cit
y
16 V
icto
ria S
treet
Win
dsor
, Bris
bane
403
0
Volunteer Orientation Manual
New Farmers Training Manual 155
WE
LC
OM
EW
EL
CO
ME
Page
2
Page
3
Tab
le of
Con
tents
Wel
com
e: In
trod
uctio
n to
City
Far
m
2
Con
tent
s
3
Abo
ut N
orth
ey S
tree
t City
Far
m: H
isto
ry, S
truc
ture
4
Site
Map
5
Mem
bers
hip,
Pro
ject
s and
Pro
gram
s, S
ub-C
omm
ittee
s
6
Vis
ioni
ng a
nd S
ite D
esig
n an
d So
cial
Eve
nts
7
NSC
F O
rgan
isat
iona
l Mud
map
8/9
Wor
kpla
ce H
ealth
an
Safe
ty, a
nd F
irst
Aid
10
Vol
unte
er P
hilo
soph
y, M
issi
on,
Polic
y an
d Pr
oced
ures
11
Ori
enta
tion,
Tra
inin
g, G
riev
ance
Pro
cedu
re, L
unch
12
Tran
spor
t and
Par
king
, Bel
ongi
ngs,
Equ
ipm
ent U
se
13
Supp
ort a
nd S
uper
visi
on, F
inis
hing
Vol
unte
erin
g
14
Furt
her C
onta
cts
for C
omm
unity
Gar
dens
& C
ity F
arm
s
15
NSC
F Co
ntac
t Det
ails
16
Wel
com
e to
Nor
they
Str
eet C
ity
Farm
. W
e ho
pe y
ou fi
nd y
our
tim
e w
ith
us b
oth
educ
atio
nal,
rew
ardi
ng a
nd fu
lfill
ing.
T
his
man
ual i
s de
sign
ed to
pro
vide
you
wit
h in
form
atio
n ab
out c
ity
farm
. H
ow th
e fa
rm r
uns,
how
you
can
be
a pa
rt o
f th
e fa
rm a
nd w
hat r
espo
nsib
iliti
es w
e al
l hav
e w
hen
wor
king
at
Cit
y Fa
rm.
Vol
unte
ers
at N
SCF
assi
st in
man
y w
ays,
hel
ping
to s
uppo
rt
our v
isio
n th
roug
h of
feri
ng a
wid
e va
riet
y of
ski
lls, q
ualit
ies,
id
eas,
tale
nts,
com
mit
men
t and
tim
e.
NSC
F va
lues
the
invo
lvem
ent o
f vol
unte
ers
and
appr
ecia
tes
that
vol
unte
ers
offe
r a
lot t
o th
e de
velo
pmen
t, m
anag
emen
t an
d cr
eati
ve in
put o
f Cit
y Fa
rm.
Cit
y Fa
rm is
ver
y gr
atef
ul fo
r yo
ur e
nerg
y an
d nu
rtur
e.
NSC
F un
ders
tand
s th
at p
eopl
e vo
lunt
eer
for
man
y di
ffer
ent
reas
ons.
We
see
that
vol
unte
erin
g is
a m
utua
l exc
hang
e. W
e ai
m to
off
er y
ou in
put a
s w
ell a
s ga
in fr
om y
our
inpu
t. U
lti-
mat
ely,
we
see
Cit
y Fa
rm v
olun
teer
s as
peo
ple
wan
ting
to c
are
for
and
cele
brat
e th
e en
viro
nmen
t whi
le b
uild
ing
supp
orti
ve
com
mun
ity.
W
e ho
pe y
ou e
njoy
you
r ex
peri
ence
at C
ity
Farm
and
we
than
k yo
u fo
r yo
ur ti
me,
cre
ativ
ity
and
hard
wor
k.
Volunteer Orientation Manual
New Farmers Training Manual 156
Volunteer Training A
bout
Nor
they
Str
eet
Cit
y F
arm
O
ur
Vis
ion
…
We
aim
to c
reat
e a
wor
king
mod
el o
f a c
o-op
erat
ive,
com
mun
ity
base
d, u
rban
per
mac
ultu
re
farm
whi
ch d
emon
stra
tes,
pro
mot
es, e
duca
tes,
ce
lebr
ates
and
adv
ocat
es fo
r en
viro
nmen
tal a
nd
econ
omic
sus
tain
abili
ty in
a h
ealt
hy, d
iver
se a
nd
supp
orti
ve c
omm
unit
y.
NS
CF
His
tory
T
he s
eeds
of N
orth
ey S
tree
t Cit
y Fa
rm w
ere
sow
n
whe
n a
smal
l gro
up o
f per
mac
ultu
re fr
iend
s ar
rang
ed a
pub
lic m
eeti
ng to
ga
uge
the
inte
rest
from
the
loca
l com
mun
ity
in s
tart
ing
a C
ity
Farm
. O
ver
100
pe
ople
att
ende
d th
e m
eeti
ng in
Nov
embe
r 19
93 a
nd fr
om h
ere
a ke
en g
roup
w
orke
d w
ith
Bri
sban
e C
ity
Cou
ncil
to fi
nd a
pie
ce o
f lan
d to
sta
rt C
ity
Farm
.
The
cou
ncil
sugg
este
d th
e 4
hect
are
park
land
on
Nor
they
Str
eet w
hich
had
be
en r
ecla
imed
from
hou
sing
in 1
974,
aft
er th
e bi
g fl
oods
had
fam
ousl
y co
n-su
med
the
hous
es.
In
May
199
4 th
e fi
rst c
rops
wen
t in.
N
SC
F S
tru
ctu
re
NSC
F is
an
Inco
rpor
ated
Not
for
Prof
it A
ssoc
iati
on.
Cit
y Fa
rm is
man
aged
by
a M
anag
emen
t Com
mit
tee
and
a St
aff C
olle
ctiv
e. T
he M
anag
emen
t Com
mit-
tee
cons
ists
of 8
mem
bers
who
are
ele
cted
at o
ur A
nnua
l Gen
eral
Mee
ting
. T
he M
anag
emen
t Com
mit
tee
them
selv
es a
re v
olun
teer
s an
d m
ust b
e m
em-
bers
of t
he o
rgan
isat
ion.
The
Man
agem
ent C
omm
itte
e m
eet o
nce
a m
onth
. T
he S
taff
at N
SCF
mee
t wee
kly
and
co-o
rdin
ate
proj
ects
at t
he F
arm
.
Fu
nd
ing
NSC
F ga
ins
inco
me
from
a v
arie
ty o
f sou
rces
incl
udin
g go
vern
men
t gra
nts
for
proj
ects
and
phi
lant
hrop
ic tr
usts
. Fu
nds
are
also
rai
sed
thro
ugh
ente
rpri
ses
incl
udin
g th
e N
urse
ry, O
rgan
ic M
arke
t, C
offe
e S
hop,
Edu
cati
onal
Wor
ksho
ps,
Scho
ols
Prog
ram
, Fes
tiva
ls a
nd F
undr
aisi
ng E
vent
s.
Page
4
Page
5
Volunteer Orientation Manual
New Farmers Training Manual 157
Page
6
Mem
ber
ship
B
ecom
ing
a m
embe
r of
Cit
y Fa
rm s
uppo
rts
the
ongo
ing
deve
lopm
ent o
f NSC
F vi
sion
. N
SCF
has
over
10
0 m
embe
rs.
By
beco
min
g a
mem
ber
you
are
also
ent
itle
d to
ben
efit
s in
clud
ing:
•
Rec
eive
a q
uart
erly
new
slet
ter
pack
ed w
ith
orga
nic
gard
enin
g ti
ps a
nd c
ity
farm
new
s. •
Dis
coun
ts to
NSC
F co
urse
s an
d w
orks
hops
•
Bec
ome
invo
lved
wit
h N
SCF
Man
agem
ent C
omm
itte
e M
embe
rshi
p fo
rms
are
avai
labl
e at
the
offi
ce a
nd n
urse
ry.
Pro
gram
s an
d P
roje
cts
Cit
y Fa
rm o
pera
tes
a ra
nge
of p
roje
cts
and
prog
ram
s th
at s
uppo
rt
the
vis
ion
of th
e Fa
rm.
Som
e P
rogr
ams
like
Wor
k fo
r th
e D
ole
have
be
en o
ngoi
ng fo
r th
e pa
st fo
ur y
ears
. W
FD p
arti
cipa
nts
are
invo
lved
in
mai
ntai
ning
the
vege
tabl
e ga
rden
s, o
rcha
rds,
infr
astr
uctu
re a
nd
unde
rtak
e co
nstr
ucti
on.
C
omm
unit
y Jo
b Pl
ans
are
trai
nees
hip
base
d P
rogr
ams
that
off
er 1
4 pa
rtic
ipan
ts a
20
wee
k jo
b at
Cit
y Fa
rm to
dev
elop
a s
peci
fic
proj
ect
and
unde
rtak
e tr
aini
ng in
Hor
ticu
ltur
e an
d Pe
rmac
ultu
re.
Past
CJP
pr
ojec
ts h
ave
deve
lope
d th
e nu
rser
y an
d G
reen
Was
te R
ecyc
ling
Cen
tre,
Org
anic
Mar
ket G
arde
n an
d A
quac
ultu
re a
nd O
rcha
rds.
A
ddit
iona
l Pro
ject
s w
e ar
e cu
rren
tly
faci
litat
ing
incl
ude:
•
‘New
Far
mer
s’ V
olun
teer
Tra
inin
g D
evel
opm
ent
•‘F
ood,
Fam
ily a
nd C
ultu
re’,
supp
orti
ng e
thni
c gr
oups
to g
et
invo
lved
at C
ity
Farm
•
‘Cul
tiva
ting
Com
mun
ity’
sup
port
ing
loca
l sch
ools
to e
stab
lish
com
mun
ity
gard
ens.
S
ub-
Co
mm
itte
es
Sub-
Com
mit
tees
are
the
smal
l wor
king
gro
ups
of th
e N
SCF
M
anag
emen
t Com
mit
tee.
Sub
-Com
mit
tees
are
form
ed w
hen
ther
e is
a n
eed
for
mor
e fo
cuss
ed th
ough
t and
dec
isio
n m
akin
g re
quir
ed
arou
nd a
reas
of t
he fa
rm.
Cur
rent
ly th
ere
are
5 Su
b-C
omm
itte
es
that
mee
t on
a m
onth
ly b
asis
(Che
ck o
ut th
e O
rgan
isat
iona
l Mud
m
ap c
entr
efol
d).
If y
ou w
ould
like
to g
et in
volv
ed w
ith
a Su
b-C
omm
itte
e co
ntac
t the
Cha
ir/C
o-c
oord
inat
or o
f the
gro
up th
roug
h N
SCF.
Vis
ion
ing
and
Sit
e D
esig
n N
SCF
is d
esig
ned
usin
g P
erm
acul
ture
Pri
ncip
les
and
Des
ign
tech
-ni
ques
.
“Per
mac
ultu
re is
the
cons
ciou
s de
ign
and
mai
nten
ance
of
agr
icul
tura
lly p
rodu
ctiv
e ec
osys
tem
s w
hich
hav
e th
e
di
vers
ity,
sta
bilit
y an
d re
silie
nce
of n
atur
al e
cosy
stem
s.”
B
ill M
ollis
on (1
998)
, Per
mac
ultu
re: A
Des
igne
rs M
anua
l,
Ta
gari
Pub
licat
ions
. F
our
Vis
ion
Mee
ting
s ar
e he
ld e
very
yea
r. T
hese
are
ope
n fo
rum
s fo
r an
y on
e in
tere
sted
to c
ome
expr
ess
thei
r id
eas
on th
e fu
ture
di
rect
ion
of N
SCF.
Si
te D
esig
n m
eeti
ngs
are
held
mor
e re
gula
rly,
to w
ork
on d
esig
n id
eas
for
spec
ific
are
as o
f the
farm
. T
hese
des
ign
grou
ps a
re s
et
up o
n a
proj
ect b
y pr
ojec
t bas
is.
Che
ck o
ut th
e Si
te D
esig
n no
tice
bo
ard
near
the
offic
e.
It is
a g
reat
way
to le
arn
mor
e ab
out p
erm
acul
ture
des
ign
and
be
invo
lved
in s
hapi
ng th
e fu
ture
of C
ity
Farm
. S
oci
al E
ven
ts a
t Cit
y F
arm
C
eleb
rati
on a
nd th
e sh
arin
g of
food
and
idea
s ha
ve a
lway
s b
een
an
impo
rtan
t asp
ect o
f Cit
y Fa
rm.
We
hold
a ra
nge
of e
vent
s so
kee
p yo
ur e
yes
on th
e ne
wsl
ette
r an
d no
tice
boar
ds fo
r up
and
com
ing
date
s. O
ur r
egul
ar a
nnua
l eve
nts
incl
ude:
•
Sum
mer
Sol
stic
e Fe
ast a
nd C
hris
tmas
Bre
akfa
st (D
ec)
•A
nnua
l Gen
eral
Mee
ting
and
Vol
unte
er A
ppre
ciat
ion
Aw
ards
(M
arch
) •
Aut
umn
Eq
uino
x B
ush
tuck
er F
esti
val (
Mar
ch)
•W
inte
r So
lsti
ce F
east
, Mus
ic a
nd F
ire
(Jun
e)
•Sp
ring
Equ
inox
Gar
deni
ng
Fest
ival
(Se
ptem
ber)
P
age
7
Equ
inox
are
day
s of
equ
al n
ight
an
d da
y So
lsti
ces
are
the
long
est
and
shor
test
day
s of
the
year
Volunteer Orientation Manual
New Farmers Training Manual 158
Volunteer Training Volunteer Orientation Manual
New Farmers Training Manual 159
Vol
unte
erin
g Pr
ogra
m a
t NSC
F N
SC
F P
hil
oso
ph
y o
f vo
lun
teer
ing
Nor
they
Str
eet C
ity
Farm
bel
ongs
to th
e co
mm
unit
y in
that
it is
a p
ublic
re
sour
ce th
at p
rom
otes
env
iron
men
tal s
usta
inab
ility
, soc
ial e
quit
y,
cult
ural
div
ersi
ty a
nd c
omm
unit
y pa
rtic
ipat
ion.
Vol
unte
ers
brin
g a
rang
e of
ski
lls, e
xper
ienc
e an
d en
thus
iasm
for
the
valu
es a
nd a
ctiv
itie
s th
at N
SCF
prom
otes
. Vol
unte
erin
g at
NSC
F in
volv
es
wor
king
toge
ther
to fu
lfill
thes
e co
mm
on g
oals
.
NSC
F va
lues
its
volu
ntee
rs a
nd is
com
mit
ted
to e
nsur
ing
an e
nric
hing
and
en
joya
ble
expe
rien
ce fo
r th
em.
NS
CF
Vo
lun
teer
Mis
sio
n S
tate
men
t
NSC
F ai
ms
to c
reat
e op
port
unit
ies
for
com
mun
ity
mem
bers
to p
arti
cipa
te,
volu
ntar
ily, i
n ac
tivi
ties
that
dev
elop
thei
r ski
lls, p
rom
ote
envi
ronm
enta
l su
stai
nabi
lity
and
enh
ance
the
loca
l com
mun
ity.
Vo
lun
teer
Po
licy
an
d P
roce
du
res
NSC
F ha
s a
Vol
unte
er P
olic
y an
d P
roce
dure
s m
anua
l, w
hich
is a
vaila
ble
in
the
offi
ce fo
r per
usal
by
all v
olun
teer
s.
It in
clud
es in
form
atio
n ab
out o
rien
tati
on p
roce
dure
s, tr
aini
ng, r
ight
s an
d re
spon
sibi
litie
s of v
olun
teer
s,
occu
pati
onal
hea
lth
and
safe
ty,
disp
ute
reso
luti
on, a
nti-
disc
rim
inat
ion
and
hara
ssm
ent,
pr
ivac
y, re
imbu
rsem
ent o
f exp
ense
s,
use
of m
otor
veh
icle
s, in
sura
nce,
re
cogn
itio
n of
vol
unte
er’s
co
ntri
buti
on a
nd th
e re
spon
sibi
litie
s of
vo
lunt
eer c
oord
inat
ors.
Pa
ge 1
1
W
orkp
lace
Hea
lth
an
d S
afet
y Sa
fety
is e
very
one’
s re
spon
sibi
lity.
You
will
be
prov
ided
wit
h al
l the
re
quir
ed s
afet
y ge
ar fo
r th
is w
ork
site
and
it is
ess
enti
al th
at y
ou w
ear
it.
If
you
noti
ce a
ny u
nsaf
e si
tuat
ions
or
prac
tice
s pl
ease
not
ify
your
Vol
unte
er
Coo
rdin
ator
and
/or
NSC
F’s
Safe
ty O
ffic
er: R
icha
rd N
iels
on.
Acc
iden
ts
•P
leas
e re
port
all
acci
dent
s, s
ickn
ess
or
inju
ry, n
o m
atte
r ho
w m
inor
, to
your
V
olun
teer
coo
rdin
ator
and
firs
t aid
of
fice
r, D
ick
Cop
eman
as
soon
as
poss
ible
.
•A
n ac
cide
nt r
epor
t is
to b
e fi
lled
out i
n fu
ll fo
r al
l inc
iden
ts o
f inj
ury
or w
ork
rela
ted
illne
ss p
rom
ptly
.
If in
jury
or
illn
ess
occu
rs y
ou
sh
ou
ld:-
1.
C
heck
the
exte
nt o
f the
inju
ry a
nd p
rovi
de F
irst
Aid
as
requ
ired
.
2.
Rem
ain
calm
and
com
fort
the
pat
ient
.
3.
Cal
l for
the
volu
ntee
r co
ordi
nato
r or
oth
er s
taff
mem
ber
on s
ite
and,
if n
eces
sary
, con
tact
the
ambu
lanc
e an
d pa
ss o
n th
e fo
llow
ing
info
rmat
ion:
th
e in
jure
d pe
rson
’s n
ame,
the
natu
re o
f inj
ury,
lo
cati
on o
f pat
ient
, det
ails
of e
mer
genc
y tr
eatm
ent a
lrea
dy g
iven
.
4.
W
ait w
ith
the
pati
ent u
ntil
help
arr
ives
Fir
st A
id K
its
A fu
lly s
tock
ed F
irst
Aid
Kit
is lo
cate
d in
the
offi
ce. I
t is
the
resp
onsi
bilit
y of
al
l to
fam
iliar
ise
them
selv
es w
ith
the
loca
tion
and
con
tent
s of
thes
e ki
ts.
The
Fir
st A
id O
ffic
er w
ill b
e re
spon
sibl
e fo
r th
e re
stoc
king
of t
he k
it a
fter
it
has
been
use
d.
Page
10
Volunteer Orientation Manual
New Farmers Training Manual 160
Volunteer Training
Tra
nsp
ort
an
d P
ark
ing
Rid
ing
a bi
ke is
a g
reat
way
to g
et to
NSC
F, b
ike
path
s w
ill b
ring
you
fr
om T
he G
ap, A
shgr
ove,
Red
Hill
, Wes
t End
, Alb
ion
and
mor
e.
Pic
k up
a fr
ee B
ike
map
from
Bri
sban
e C
ity
Cou
ncil
Cus
tom
er S
er-
vice
Cen
tres
.
Lots
of b
uses
pas
s us
, eit
her
on N
orth
ey S
tree
t or
Bow
en B
ridg
e R
oad.
Ser
vice
s fr
om th
e ci
ty in
clud
e 33
4, 3
35, 3
46, 3
70, 3
75 o
r 37
9
You
can
als
o ca
tch
a tr
ain
to W
inds
or o
r B
owen
Hill
s an
d w
alk.
Car
par
king
is a
vaila
ble
in th
e P
ark
n R
ide
adja
cent
to N
SCF.
B
elo
ngi
ngs
, To
ilet
, Tel
eph
on
e, T
oo
ls a
nd
Off
ice
Eq
uip
men
t
It is
impo
rtan
t to
keep
you
r bel
ongi
ngs
safe
. N
SCF
is a
bus
y pl
ace
wit
h m
any
diff
eren
t gr
oups
of p
eopl
e vi
s-it
ing
and
wor
king
th
eir
daily
. Pe
rson
al
lock
ers
are
avai
labl
e ne
ar th
e of
fice
and
in
the
nurs
ery.
Bri
ng
your
ow
n pa
dloc
k an
d ke
y.
A co
mpo
stin
g to
ilet i
s av
aila
ble
near
the
nurs
ery.
A s
econ
d to
ilet i
s cu
rren
tly
in
deve
lopm
ent a
nd w
ill
be lo
cate
d ac
ross
the
road
nea
r th
e M
arke
t G
arde
n.
A te
leph
one
is a
vaila
ble
in th
e of
fice
for
loca
l cal
ls.
Plea
se le
ave
25
cent
s in
the
jar
prov
ided
.
Too
ls a
re lo
cate
d in
eit
her
the
gard
en s
hed
or to
ols
shed
adj
acen
t to
the
nurs
ery.
It i
s N
SCF
resp
onsi
bilit
y to
pro
vide
vol
unte
ers
wit
h w
ell m
aint
aine
d eq
uipm
ent.
If y
ou fi
nd th
at th
e to
ols
requ
ired
to d
o yo
u jo
b ar
e in
adeq
uate
, ple
ase
talk
to y
our
supe
rvis
or.
A co
mpu
ter,
pri
nter
, int
erne
t and
fax
are
ava
ilabl
e fo
r vo
lunt
eer
use
in th
e of
fice
. O
ne d
esk
in th
e of
fice
is d
edic
ated
for
volu
ntee
rs
and
prog
ram
par
tici
pant
’s to
use
. T
o bo
ok th
is fa
cilit
y en
ter
you
nam
e on
the
book
ing
shee
t. T
he o
ffic
e fa
cilit
ies
are
avai
labl
e be
-tw
een
8.30
am–
3.30
pm M
onda
y to
Fri
day.
Page
12
Vo
lun
teer
Op
po
rtu
nit
ies
Che
ck o
ut th
e vo
lunt
eer
regi
stra
tion
form
to s
ee th
e ra
nge
of a
ctiv
itie
s an
d ti
mes
that
you
can
get
invo
lved
dow
n at
Cit
y Fa
rm.
At t
imes
we
are
also
look
ing
for
volu
ntee
rs to
co
-ord
inat
e ar
eas
of th
e fa
rm, s
ee
the
Vol
unte
er N
otic
eboa
rd fo
r ne
w o
ppor
tuni
ties
. O
rien
tati
on
an
d T
rain
ing
Ori
enta
tion
ses
sion
s ar
e he
ld o
nce
a m
onth
for
volu
ntee
rs o
n th
e fi
rst
Thu
rsda
y of
the
mon
th a
t 10
.30
am,
follo
win
g th
e N
SCF
Tou
r at
9.
30am
. V
olun
teer
Tra
inin
g se
ssio
ns a
re h
eld
four
tim
es a
yea
r on
a
rang
e of
topi
cs in
clud
ing
orga
nic
gard
enin
g an
d pe
rmac
ultu
re .
D
ates
off
ered
are
on
the
Vol
unte
er N
otic
eboa
rd a
nd in
the
new
slet
ter.
M
ore
spec
ific
on
the
job
trai
ning
is a
lso
offe
red
in th
e ar
eas
you
choo
se to
vol
unte
er.
Reg
istr
atio
n a
nd
Vo
lun
teer
Dat
abas
e D
etai
ls fr
om th
e vo
lunt
eer
regi
stra
tion
form
s ar
e en
tere
d on
to N
SCF
Vol
unte
er D
atab
ase.
Thi
s in
form
atio
n is
con
side
red
conf
iden
tial
and
is
onl
y ac
cess
ible
by
auth
oris
ed p
eopl
e. V
olun
teer
Co
-ord
inat
ors
may
ac
cess
this
dat
abas
e w
hen
recr
uiti
ng v
olun
teer
s to
hel
p w
ith
acti
viti
es.
You
r de
tail
s w
ill r
emai
n on
the
data
base
unt
il y
ou a
sk u
s to
rem
ove
them
.
Gri
evan
ce P
roce
du
re
If y
ou h
ave
any
prob
lem
s or
issu
es th
at y
ou a
re u
nabl
e to
res
olve
wit
h th
e pe
rson
, the
n yo
u sh
ould
spe
ak to
the
Co
-ord
inat
or o
f you
r ar
ea.
If
this
is n
ot a
ppro
pria
te th
en s
peak
to th
e V
olun
teer
Pro
gram
Co-
ordi
nato
r/s.
Y
ou m
ay li
ke to
ref
er to
the
Vol
unte
er P
olic
y an
d P
roce
-du
res
docu
men
t for
cla
rifi
cati
on o
n ce
rtai
n is
sues
. L
un
ch a
nd
cu
ps
of T
ea!
Lunc
h is
pro
vide
d M
onda
y to
Fri
day
at a
roun
d 12
.30
pm fo
r al
l vol
un-
teer
s. L
unch
is p
repa
red
from
10
.30
am-1
2.30
pm fr
om fo
od h
arve
sted
fr
esh
from
the
gard
ens.
The
bel
l is
rung
whe
n it
is r
eady
. If
you
w
ould
like
to h
elp
wit
h lu
nch
prep
arat
ion
mee
t aro
und
10.3
0am
in
the
kitc
hen.
Fa
cilit
ies
are
avai
labl
e in
the
kitc
hen
for
mak
ing
tea.
Her
bal t
eas
can
be h
arve
sted
from
the
gard
ens.
C
om
mu
nic
atio
n C
han
nel
s A
not
iceb
oard
for
volu
ntee
r co
mm
unic
atio
n is
loca
ted
near
the
offi
ce.
Page
13
Volunteer Orientation Manual
New Farmers Training Manual 161
Fu
rth
er C
onta
cts
of L
ocal
Cit
y F
arm
s,
Com
mu
nit
y G
arde
ns
and
Per
mac
ult
ure
Gro
ups
Q
ueen
slan
d Co
-coo
rdin
ator
s
R
adio
Per
mac
ultu
re F
M 10
1 Ta
sh M
orto
n an
d D
ick
Cop
eman
10.
30am
on
2nd
& 4
th T
ues
N
orth
ey S
tree
t Cit
y Fa
rm
of m
onth
16
Vic
tori
a C
t Win
dsor
403
0
ph 0
7 38
79 15
95
Ph: 0
7 38
57 8
775
nnor
they
@bi
gpon
d.ne
t.au
Bee
laro
ng C
omm
unit
y Fa
rm
Dar
ra C
omm
unit
y G
arde
n Yo
rk S
t M
orni
ngsi
de B
risb
ane
4170
ph
3344
614
1 Ph
041
8 73
7 20
7 C
abou
lture
Com
mun
ity G
arde
n
SAN
DB
AG
Com
mun
ity G
arde
n 35
Wat
t St,
Cab
oultu
re
B
urne
tt P
lace
, San
dgat
e
ph
549
9 09
59
ph
07
3869
324
4
Cal
ound
ra C
ity F
arm
Pe
rmac
ultu
re B
risb
ane
60 G
eorg
e St
mee
t 3rd
Mon
day
of m
onth
C
alou
ndra
455
1
10
3 M
c D
onal
d R
d, A
lbio
n P
h 54
93 10
75
ph 0
500
889
777
K
yabr
a St
reet
Com
mu-
nity
Gar
den
Spi
ral C
omm
unity
H
ub/G
arde
n PO
Box
110
3 Su
nnyb
ank
Hill
s 41
09
192
Bou
ndar
y St
Wes
t End
410
1 Ph
07
3373
944
4
07
384
4 7
733
Oth
er In
tere
stin
g or
gan
isat
ion
's W
ebsi
tes
Aus
tral
ian
Cit
y Fa
rms
and
Com
mun
ity
Gar
dens
Net
wor
k:
ww
w.m
agna
.com
.au/
~pa
cedg
e/ga
rden
Li
stin
g of
Com
mun
ity G
arde
ns in
Aus
tral
ia: w
ww
.com
mun
ityfo
ods.
com
.au
B
risb
ane
Org
anic
Gro
wer
s: w
ww
.bog
.eru
p.co
m.a
u CE
RE
S C
omm
unity
Env
iron
men
tal P
ark:
ww
w.c
eres
.org
,au
Seed
Sav
ers
Net
wor
k A
ustr
alia
: ww
w.s
eeds
aver
s.ne
t W
illin
g W
orke
rs o
n O
rgan
ic F
arm
s (W
WO
OF)
: w
ww
.ww
oof.c
om.a
u Th
e A
mer
ican
Com
mun
ity
Gar
den
Ass
ocia
tion
: w
ww
.co
mm
unit
ygar
den.
org
Fede
rati
on o
f Cit
y Fa
rms a
nd C
omm
unit
y G
arde
ns U
K:
ww
w.
farm
gard
en.o
rg.u
k
Pa
ge 1
4
Page
15
Su
pp
ort
an
d S
up
ervi
sio
n
All
volu
ntee
rs h
ave
a su
perv
isor
and
/or
supp
ort t
eam
that
off
er
trai
ning
and
gui
danc
e on
the
job.
Ref
er to
the
cent
refo
ld o
rgan
-is
atio
nal
mud
map
to fi
nd o
ut w
ho c
o-or
dina
tes
your
are
a.
Vo
lun
teer
Ro
le D
escr
ipti
on
s
All
volu
ntee
r po
siti
ons
at C
ity
Farm
hav
e a
role
des
crip
tion
that
he
lps
to d
efin
e th
e ro
les
and
resp
onsi
bilit
ies
spec
ific
to th
e jo
b th
at y
ou w
ill u
nder
taki
ng .
Dur
ing
your
vol
unte
er o
rien
tati
on y
ou
will
be
prov
ided
wit
h a
copy
rel
evan
t to
the
area
you
are
wor
king
in
. C
opie
s ar
e al
so a
vaila
ble
at th
e of
fice
. In
sura
nce
an
d S
ign
On
Bo
ok
NSC
F ha
s V
olun
teer
Insu
ranc
e to
cov
er o
ur v
olun
teer
s w
hils
t w
orki
ng a
t Cit
y Fa
rm a
nd tr
avel
ling
to a
nd fr
om C
ity
Farm
. It
is
impo
rtan
t to
sign
in a
nd o
ut in
the
Vol
unte
er S
ign
On
Boo
k ea
ch
tim
e yo
u vo
lunt
eer
at C
ity
Farm
. T
his
is a
rec
ord
of y
our
atte
n-da
nce
if n
eede
d.
Ou
t o
f P
ock
et E
xpen
ses
Out
of p
ocke
t exp
ense
s ap
prov
ed b
y yo
ur s
uper
viso
r w
ill b
e re
-fu
nded
by
NSC
F. A
cop
y of
the
rece
ipt w
ill b
e re
quir
ed.
Wh
en y
ou
fin
ish
vo
lun
teer
ing
at N
SC
F
It w
ould
be
grea
t to
hear
from
you
whe
n yo
u fi
nish
vol
unte
erin
g at
NSC
F. P
leas
e ta
ke th
e ti
me
to fi
ll ou
t a fe
edba
ck fo
rm a
vaila
ble
in th
e vo
lunt
eer
sign
on
fold
er.
Thi
s he
lps
us to
lear
n w
hat i
s w
orki
ng w
ell a
nd w
hat a
reas
we
coul
d im
prov
e.
Volunteer Orientation Manual
New Farmers Training Manual 162
Volunteer Training
Northey Street City Farm
Volunteer Events and Training Calendar 2004
Month Event Training Opportunities
January
8th Volunteer Orientation (9.30am-11.30am)
February 24th Launch of New Farmers Volunteer Training Manual 11am
5th Volunteer Orientation (9.30am-11.30am) 17th Volunteer Training in Garden design, What is Permaculture, Tour Guide/ Plant ID (9.30am-3.30pm) 13th Volunteer Co-ordinator’s Support Meeting (1pm-2pm)
March 8th International Women’s Day Breakfast 7am start 20th Autumn Equinox Bushtucker Feast
4th Volunteer Orientation (9.30am-11.30am)
April ? AGM and Volunteer Appreciation Awards 2nd-4th ABC Garden Show Stall
1st Volunteer Orientation (9.30am-11.30am) 22nd/23rd Volunteer Co-ordinator Training (9.30am-3.30pm)
May ?? 10 year Anniversary Party for NSCF
6th Volunteer Orientation (9.30am-11.30am) 14th Volunteer Co-ordinator’s Support Meeting (1pm-2pm) 18th Volunteer Training in Tree Care, Basic Carpentry and Vegetable gardening (9.30am-3.30pm)
June 20th Winter Solstice Feast and Fire 3rd Volunteer Orientation (9.30am-11.30am)
July
1st Volunteer Orientation (9.30am-11.30am)
August
5th Volunteer Orientation (9.30am-11.30am) 13th Volunteer Co-ordinator’s Support Meeting (1pm-2pm) 18th Volunteer Training in Green Waste Recycling, Bushfoods and Chicken Management (9.30am-3.30pm)
September 2nd Volunteer Orientation (9.30am-11.30am)
October ?? Multicultural Harvest Festival
7th Volunteer Orientation (9.30am-11.30am) 18th/19th/20th Train the Trainer (9.30am- 3.30pm)
November
4th Volunteer Orientation (9.30am-11.30am) 12th Volunteer Co-ordinator’s Support Meeting (1pm-2pm) 19th Volunteer Training in Propagation, Organic Pest Control and Administration (9.30am-3.30pm)
December 19th Pre-Solstice Christmas Breakfast
2nd Volunteer Orientation (9.30am-11.30am)
Appendix 3 Volunteer Events and Training Calendar
New Farmers Training Manual 163
NSCF VOLUNTEER REGISTRATION
Name:…………………………………………. Gender: M F Date …. / …. / ….
Address:______________________________________________………………………………………………………………………………………………..
Home phone:…………………… Work / mobile:………………………
Email:………………………………………………. Date of Birth ….. / ….. / …..
Cultural background …………………………………………………............................................................
Any health or physical information? ………………………………………………………………………………………………………………………………
…………………………………………………………………………………………..
In case of emergency, please notify ……………………………………….. Phone …………………………..
What days/times are you available? When do you want to participate?
Days Times regularly….
Mon once or more a week
Tue once a fortnightWed once a month
Thurs when needed
Fri
SatSun
What would you like to participate in at NSCF? (tick appropriate box(es))
Organic market gardening Cultural Gardening Kitchen Gardens
Mon 6am to 10am Tues 9am to 4pm Tues9am to 4pm
Wed 5am to 9am Thurs 9am to 4pm Wed 9am to 4pmFri 3pm to 7pm Sat 10am to 1pm Thurs 9am to 4pm
Sat 4.30am-11am
Nursery work Other activities (times by arrangement)Tour guide
Fri 9am to 12:30pm Construction Thurs 9:30 to 11amSat 7am to 10 am School group tutor
Bushtucker Office/administration
Wed 9am to 12:30pm Promotion and marketing
Green waste recycling Organising events
Wed 8:30am to 12:30pm Food preparation Mon-Fri 10:30am to 12:30pmCoffee shop Bush regeneration Every Third Sunday of the Month
Sat 7am to 11am Arts Projects
Chooks Others ……………………………………………………….
Mon 8:30am to 9:30am ………………………………………………………………………..
Tues 8:30am to 9:30amPlease turn over page.
Appendix 4 NSCF Volunteer Registration
New Farmers Training Manual 164
Volunteer Training
What are your reasons for volunteering?
…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………………………….
What do you want to gain from volunteering at NSCF?
…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………
What skills/knowledge could you contribute
through volunteering?
……………………………………………………………………………………………………………………………………………………………………………………………………………..
………………………………………………………………………………………………………
Volunteers are encouraged to become members of the Northey Street City Farm Association Inc.
Membership allows you to attend and vote at general meetings of the Association, which is the body that is responsible for running City Farm.
Membership costs $11 per year for unwaged, $22 for waged and $33 for a family.Would you like to join?
Yes Ask for membership form in office .Line drawings by Malindi Morris
Appendix 4 NSCF Volunteer Registration
New Farmers Training Manual 165
Volunteer Feedback Form Northey Street City Farm
What activities were you mostly involved in at NSCF? (ie nursery, market garden) ______________________________________________________________ What skills did you gain from being involved in NSCF? __________________________________________________________________________________________________________________________________________________________________________________________ What other experiences did you gain from being involved as a volunteer at NSCF? __________________________________________________________________________________________________________________________________________________________________________________________ How could NSCF improve the experience for volunteers? With facilities ___________________________________________________
________________________________________________________ Training_______________________________________________________ ________________________________________________________ Orientation ____________________________________________________ ________________________________________________________ Socially _______________________________________________________ ________________________________________________________ Did you find the supervision and on the job training sufficient? ________________________________________________________________________________________________________________________________ ________________________________________________________________ Were there aspects of the farm you would like to have got involved in but didn’t know how? ________________________________________________________________________________________________________________________________ What are your reasons for leaving your volunteer role at NSCF? __________________________________________________________________________________________________________________________________________________________________________________________
Thankyou for taking the time to complete this form, your feedback is valuable in helping us to improve the experience we offer at City Farm for volunteers. Please hand this form in at the office when completed or post to Northey Street City Farm, 16 Victoria St Windsor 4030.
Appendix 5 Volunteer Feedback Form
New Farmers Training Manual 166
Volunteer Training
Bibliography and References Allan, Jack (2002) Organic Guide to Composting, Seeing Green, Ferny Hills, Queensland. Boston Natural Areas Network (2003 Edition) Master Urban Gardener Manual, Boston, USA. (www.BostonNatural.org) Clayfield, Robin and Skye of Earthcare Education (1995) The Manual for Teaching Permaculture Creatively, Earthcare Education, Malaney, Australia. Fanton, Michel and Jude (1999) The Seed Savers Handbook, The Seed Savers Network, Byron Bay, NSW. Holmgren, David (2002) Permaculture Principles & Pathways Beyond Sustainability Holmgren Design Services, Hepburn, Australia. Llewellyn, Richard (editor) (1995) The Good Bug Book 2nd Edition, Australasian Biological Control Inc, Department of Primary Industries, Queensland. McFarlane, Annette (2002) Organic Vegetable Gardening, ABC Books, Sydney, Australia. Mollison, Bill (1988) Permaculture: A Designers’ Manual, Tagari Publication, Tasmania, Australia Moore, Alanna (1998) Backyard Poultry– Naturally, Bolwarrah Press, Victoria, Australia. Morrow, Rosemary ( 1993 ) The Earth Users Guide to Permaculture, Kangaroo Press. Noble, Joy and Rogers, Louise (1998) Volunteer Management: The Essential Guide, Volunteering South Australia, Adelaide. Wilson, Eric (1999) Worm Farm Management, Kangaroo Press, Roseville, NSW. Woodrow, Linda (1996) The Permaculture Home Garden, Penguin Books, Victoria, Australia.
Appendix 6 Bibliography
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