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Nonverbal Communication
Nonverbal Communication
Definition (10 of 17)
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Speech7%
Elements of Voice38%
Body Language
55%
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Program Objectives (1 of 2)
Hone your interpersonal advantages while interacting with others.
Recognize how the eyes, face, body, and appearance can send nonverbal messages.
Explore nonverbal behaviors that play vital role in our communication.
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Program Objectives (2 of 2)
Able to analyze the important nonverbal communication.
Learn how to detect lies.
Understand eye access cues and what each cues communicate.
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Definition
Transmission of messages by a medium other than speech or writing.
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Nonverbal Communication
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Nonverbal Communication
Definition (1 of 15)
Non-spoken context within where all face-to-face communication takes place.
Every conscious or subconscious behavior is suffused with meaning without which all verbal communication would be ambiguous.
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Nonverbal Communication
Definition (2 of 15)
Non-verbal communication includes:
– Pitch.
– Speed.
– Tone.
– Voice volume.
– Gestures.
– Facial expressions.
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Nonverbal Communication
Definition (3 of 15)
Non-verbal communication includes:
– Body posture.
– Stance.
– Proximity.
– Eye movements.
– Dress and appearance.
– Eye contact.
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Nonverbal Communication
Definition (4 of 15)
Sending and receiving messages in a variety of ways without the use of verbal codes (words).
Both intentional and unintentional although most speakers / listeners are not conscious of this.
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Nonverbal Communication
Definition (5 of 15)
It also includes:
– Touch.
– Glance.
– Vocal nuance.
– Pause (silence).
– Intonation.
– Smell.
– Word choice and syntax.
– Sounds (paralanguage).
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Nonverbal Communication
Definition (6 of 15)
Definition (CBC): “nonverbal communication involves those nonverbal stimuli in a communication setting that are generated by both the source [speaker] and his or her use of the environment and that have potential message value for the source or receiver [listener]
– (Samovar et al).
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65 Nonverbal Behaviors (1 of 13)
Region - mid section (Arms and hands):
Cupping/bowl like
– Inner thoughts dreams.
Brush off
– Not accepting what is said.
Cutting gestures
– Difficult of abstract concepts.
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Neuro-Linguistic Programming
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Neuro-Linguistic Programming
Eye Access Cues (14 of 23)
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Up
Lateral
Down
Subject’s Right Subject’s Left
Download “NonVerbal Communication” PowerPoint presentation
at ReadySetPresent.com
175 slides include: 23 points on the definition of nonverbal communication, 12 points on the two
categories of nonverbal communication, 13 points on behaviors, 8 non-verbal statistics, 24 tips for
understanding, 65 nonverbal behaviors, 48 points on 8 steps to follow, 51 points on neuro-linguistic
programming, 5 points on mirror neurons, 68 points on 13 tips to detect lies, 34 points on space
trivia, plus 16 action steps and much more!
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Updated & Expanded 2013
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