newham kickstart project. why change to e-commerce? evolutionary change driven by technology your...

NEWHAM KICKSTART PROJECTNEWHAM KICKSTART PROJECT

Why change to e-commerce?Why change to e-commerce?

• Evolutionary Changedriven by technology

• Your Buyers are Changing all implementing e-Procurement

• Your Business is under threatand the early birds are already getting the worms

• Evolutionary Changedriven by technology

• Your Buyers are Changing all implementing e-Procurement

• Your Business is under threatand the early birds are already getting the worms

What do you need for e-commerce?What do you need for e-commerce?

• A Basic PCThis technology will work with most computers

• An Internet Connection Broadband is not essential, but it helps!

• An Email AddressA simple, free email address such as one fromBT or Freeserve will suffice

• A Basic PCThis technology will work with most computers

• An Internet Connection Broadband is not essential, but it helps!

• An Email AddressA simple, free email address such as one fromBT or Freeserve will suffice

What is Kickstart?What is Kickstart?

A scheme originally developed by Bristol Council and @UKPLC to encourage local SMEs to trade online

Brings together local government with business training and support organisations in a joined-up initiative:

A Kickstart team is created within the Council to contact local companies

They are invited to workshop at local College to set up own e-commerce sites - there and then!

Business change support by Ufi/learndirect, local Chamber of Commerce etc

Telephone help-desk, @Assistance available

A scheme originally developed by Bristol Council and @UKPLC to encourage local SMEs to trade online

Brings together local government with business training and support organisations in a joined-up initiative:

A Kickstart team is created within the Council to contact local companies

They are invited to workshop at local College to set up own e-commerce sites - there and then!

Business change support by Ufi/learndirect, local Chamber of Commerce etc

Telephone help-desk, @Assistance available

Newham Kickstart Project AimsNewham Kickstart Project Aims

To increase the number of local businesses using modern e-trading methods

To increase the number and percentage of Newham-based suppliers trading with Newham-based public sector agencies

To promote local awareness of the benefits of the types of e-trading available to them and their customers

To increase the number of local businesses using modern e-trading methods

To increase the number and percentage of Newham-based suppliers trading with Newham-based public sector agencies

To promote local awareness of the benefits of the types of e-trading available to them and their customers

Partners in the ProjectPartners in the Project

Newham Council (project sponsor)

Kickstart Project Team

Newham College of Further Education and Ufi/learndirect

Newham Chamber of Commerce

Sunflower Resources

@UKPLC

Newham Council (project sponsor)

Kickstart Project Team

Newham College of Further Education and Ufi/learndirect

Newham Chamber of Commerce

Sunflower Resources

@UKPLC

Why East London Online?Why East London Online?

Business is no respecter of Council boundaries and the new technology is making this even more the case

Newham is committed to playing a leading part in stimulating skills, jobs and economic growth across the whole East London community to which it belongs

Business is no respecter of Council boundaries and the new technology is making this even more the case

Newham is committed to playing a leading part in stimulating skills, jobs and economic growth across the whole East London community to which it belongs

Kickstart OfferKickstart Offer

Free basic entry level e-commerce website on EastLondononline portal

Usual cost £48.00 per annum First 100 companies only

Free broadband and online training courses from Newham College of Further Education(subject to conditions)

Loan of PC, if required (subject to conditions)

Free support from local agencies

Free basic entry level e-commerce website on EastLondononline portal

Usual cost £48.00 per annum First 100 companies only

Free broadband and online training courses from Newham College of Further Education(subject to conditions)

Loan of PC, if required (subject to conditions)

Free support from local agencies

Broadband OfferBroadband Offer

To qualify for re-imbursement of Broadband line rental charges (max £25.00/month), complete one course per month (around12 hours/month of study)

To qualify for a loan computer, enrol for the suite of IT courses that make up the European Computer Driving Licence (ECDL):

Word Processing, Spreadsheets, Database, PowerPoint, Information and Communication, Concepts of Information Technology

90hrs of study - can be easily completed over a 7-month period at 1 module per month

To qualify for re-imbursement of Broadband line rental charges (max £25.00/month), complete one course per month (around12 hours/month of study)

To qualify for a loan computer, enrol for the suite of IT courses that make up the European Computer Driving Licence (ECDL):

Word Processing, Spreadsheets, Database, PowerPoint, Information and Communication, Concepts of Information Technology

90hrs of study - can be easily completed over a 7-month period at 1 module per month

Broadband OfferBroadband Offer

You can also go for a higher recognised qualification: MOS (Microsoft Office Specialist)

There are a total of 5 modules for MOS

Complete these successfully and the loan PC becomes yours to keep

You also get a further 5 months of BB re-imbursements

You can continue to receive BB re-imbursements after the initial 12 months by continuing your learning in areas other than IT

Choose a course from: Management, Customer Services, etc. See course list

You can also go for a higher recognised qualification: MOS (Microsoft Office Specialist)

There are a total of 5 modules for MOS

Complete these successfully and the loan PC becomes yours to keep

You also get a further 5 months of BB re-imbursements

You can continue to receive BB re-imbursements after the initial 12 months by continuing your learning in areas other than IT

Choose a course from: Management, Customer Services, etc. See course list

e-Commerce websitee-Commerce website

Service provided by @UK PLC Service provided by @UK PLC

Setting up an online cataloguewith @UK PLC could not be easierSetting up an online cataloguewith @UK PLC could not be easier• From scratch

• From a database or accounts package such as Sage, Excel, or an existing catalogue

• Your catalogue cancontain product orservice-based items

• From scratch

• From a database or accounts package such as Sage, Excel, or an existing catalogue

• Your catalogue cancontain product orservice-based items

What an entry in your catalogue looks likeWhat an entry in your catalogue looks like

A basic catalogue entry,displaying product details,codes and prices.

A basic catalogue entry,displaying product details,codes and prices.

What an entry in your catalogue looks likeWhat an entry in your catalogue looks like

If you offer a service thethe listing shows the buyera ‘request info’ buttonrather than ‘order’

If you offer a service thethe listing shows the buyera ‘request info’ buttonrather than ‘order’

Editing your listing is straightforwardEditing your listing is straightforward

All of the information on your listing can be viewed or edited from this central page.

All of the information on your listing can be viewed or edited from this central page.

A typical listingA typical listing

A typical listing features a homepage, contact page, and product or service catalogue. You can upload images or logos for your listing.

A typical listing features a homepage, contact page, and product or service catalogue. You can upload images or logos for your listing.

Edit your listing onlineEdit your listing online

Simply click ‘edit’ and make your changes – your listing will be updated in 5 to 10 minutes

Simply click ‘edit’ and make your changes – your listing will be updated in 5 to 10 minutes

A product listing pageA product listing page

This is where your product or service range is listed, along with a short description of each product.

This is where your product or service range is listed, along with a short description of each product.

Change the look and feel of your listingChange the look and feel of your listing

You can change the design of your listing by choosing from a number of professionally designed templates.

You can change the design of your listing by choosing from a number of professionally designed templates.

Ecommerce optionsEcommerce options

You can choose how you receive orders and what methods of payment you accept (e.g. online banking).

You can choose how you receive orders and what methods of payment you accept (e.g. online banking).

The order processThe order process

• Order is created

• checks your catalogue entry

• gains authorisation

• returns approved order

• Enters details into accountspackage if required

• Order is created

• checks your catalogue entry

• gains authorisation

• returns approved order

• Enters details into accountspackage if required

Order or quote notification by email Order or quote notification by email

Full details of your orders/quotes are sent to you via e-mail.

Full details of your orders/quotes are sent to you via e-mail.

Payment by credit card/ accountPayment by credit card/ account

If you have online banking, transactions will occur as soon as orders are placed.

If you have online banking, transactions will occur as soon as orders are placed.

Your e-Invoice and delivery noteYour e-Invoice and delivery note

The invoice will be created instantly using the @Ukplc system, or can be automatic from your accounts package

The purchaser can also view this invoice online at any time.

The invoice will be created instantly using the @Ukplc system, or can be automatic from your accounts package

The purchaser can also view this invoice online at any time.

All invoices are accessible onlineAll invoices are accessible online

The latest transactions page makes it easy to quickly view recent invoices.

The latest transactions page makes it easy to quickly view recent invoices.

More management information to help you manage the changing business environmentMore management information to help you manage the changing business environment

Graphs of sales per month allow you to quickly spot trends

Graphs of sales per month allow you to quickly spot trends

Keep track of general statisticsKeep track of general statistics

Information such as total number of customers and total number of transactions is instantly available

Information such as total number of customers and total number of transactions is instantly available

Referer trackingReferer tracking

Referer tracking allows you to keep track of the success (or failure!) of any advertising strategies

Referer tracking allows you to keep track of the success (or failure!) of any advertising strategies

Visitor statisticsVisitor statistics

Keeping a record of visitors to your website allows you to measure how popular your site is.

Keeping a record of visitors to your website allows you to measure how popular your site is.

Developing new businessDeveloping new business

• East London Online

• @Schools

• @Devon

• @Health

• @Dorset

• @Music

• Over 80 more authorities in negotiationwith @UK PLC at present

• East London Online

• @Schools

• @Devon

• @Health

• @Dorset

• @Music

• Over 80 more authorities in negotiationwith @UK PLC at present

Your company

The Costs To YouThe Costs To You

• Alpha 1 ecommerced product £48 p/a *

• 5Live 25 ecommerced products £96 p/a

• 200e 200 page ecommerced catalogue £240 p/a

• 2000e 2000 page ecommerced catalogue £480 p/a

• Set-up one-off charge (where required) £130

* Free to first 100 companies

• Alpha 1 ecommerced product £48 p/a *

• 5Live 25 ecommerced products £96 p/a

• 200e 200 page ecommerced catalogue £240 p/a

• 2000e 2000 page ecommerced catalogue £480 p/a

• Set-up one-off charge (where required) £130

* Free to first 100 companies

What you get for your moneyWhat you get for your money

• Security

• e-Invoicing

• Customer database

• Account management

• Multi Level Pricing

• Hosting

• Sage Line 50 Integration

• Security

• e-Invoicing

• Customer database

• Account management

• Multi Level Pricing

• Hosting

• Sage Line 50 Integration

• Online catalogue editing

• Detailed statistics

• Traffic and purchase tracking

• Multi-currency

• VAT Calculation

• Integration withMerchant accounts

• Online catalogue editing

• Detailed statistics

• Traffic and purchase tracking

• Multi-currency

• VAT Calculation

• Integration withMerchant accounts

Benefits to youBenefits to you

• MORE BUSINESS!MORE BUSINESS!

• Can be used as core website, www.yourfirm.com

• Trade with other businesses/general public

• Trade with new departments in the council

• Trade with the other councils

• Trade with other large companies

• Trade with other public sector organisations

• Can be used as core website, www.yourfirm.com

• Trade with other businesses/general public

• Trade with new departments in the council

• Trade with the other councils

• Trade with other large companies

• Trade with other public sector organisations

NEWHAM KICKSTART PROJECTNEWHAM KICKSTART PROJECT