neogov | texas networking luncheon, 2014

Presented by: Sara Clancy & Jayme Dolan

1

Goals for TodayNetwork and create new relationships

Discuss local trends and best practices

See what’s new at NEOGOV

New comers learn more about NEOGOV

Increase your confidence in using your

NEOGOV System

2

About NEOGOVMission: To improve the services public sector

agencies deliver to society

Streamlining your recruiting, hiring & retention processes since 1999

1,500+ Agencies & Educational Institutions

100% Public Sector and 100% Web Based

Top 50 Fastest Growing Technology Companies in US (Inc. 500)

3

NEOGOV Customers in TexasAbilene, City of (TX)

Allen, City of (TX)

Beaumont, City of (TX)

Bellaire, City of (TX)

Bexar, County of (TX)

Cedar Hill, City of (TX)

Cedar Park, City of (TX)

College Station, City of (TX)

Coppell, City of (TX)

Corinth, City of (TX)

Dallas, City of (TX)

Deer Park, City of (TX)

Denton, City of (TX)

Denton, County of (TX)

Denton County Mental Health Mental Retardation Center (TX)

Denton County Transportation Authority (TX)

DeSoto, City of (TX)

Eagle Pass, City of (TX)

El Paso, City of (TX)

El Paso, County of (TX)

Farmers Branch, City of (TX)

Flower Mound, Town of (TX)

Fort Worth, City of (TX)

Fort Worth Transportation Authority (TX)

Georgetown, City of (TX)

Glenn Heights, City of (TX)

Grand Prairie, City of (TX)

Grapevine, City of (TX)

Harris, County of (TX)

Highland Park, Town of (TX)

Highland Village, City of (TX)

Houston, City of (TX)

Huntsville, City of (TX)

Irving, City of (TX)

Kilgore, City of (TX)

Killeen, City of (TX)

Laredo, City of (TX)

League City, City of (TX)

Levelland, City of (TX)

5

Lewisville, City of (TX)

Longview, City of (TX)

Lopez Negrete Communications

Lubbock, City of (TX)

Marble Falls, City of (TX)

McAllen, City of (TX)

McKinney, City of (TX)

Mesquite, City of (TX)

Midland, City of (TX)

Missouri City, City of (TX)

Murphy, City of (TX)

Palacios, City of (TX)

Pasadena, City of (TX)

Prosper, Town of (TX)

Railroad Commission, of (TX)

Region 3 Education Service Center (TX)

Rockwall, City of (TX)

Round Rock, City of (TX)

Rowlett, City of (TX)

Sachse, City of (TX)

San Angelo, City of (TX)

San Antonio, City of (TX)

San Antonio Water System (TX)

Smith, County of (TX)

Southlake, City of (TX)

Sugar Land, City of (TX)

Tarrant, County of (TX)

Teacher Retirement Systems of Texas (TX)

Texarkana, City of (TX)

Texas Alcohol Beverage Commission (TX)

Texas Comptroller of Public Accounts (TX)

Texas Education Agency (TX)

Texas Military Department (TX)

Texas Parks and Wildlife Department (TX)

Travis, County of (TX)

US Courts - Southern District of Texas (FED)

Valley Telephone Cooperative (TX)

Victoria College (TX)

Webb, County of (TX)

West University Place, City of (TX)

Wharton County Junior College (TX)

Williamson, County of (TX)

April 2014 Enhancement OverviewGovernmentjobs.com / Applicant Portal Updates

Jobseekers can view job descriptions for previously submitted applications

Jobseeker Attachment Improvement Jobseekers Applications page updateOnline Application – Neutral color scheme when applying from

career siteZip code searching

Insight EnhancementsStreamlined insight menu (Only in UAT until June 2014) Improved table grid view for Postings, Exam Plans, & Class Specs.New Requisition options on Exam PlanLink to Oral/Performance Exam dates from Evaluation StepPrint Applications from Exam Plan

6

April 2014 Enhancement Overview (cont.)Perform (PE) / Onboard (ON) and CoreHR

EnhancementsRelative Evaluation due date changesPerformance Evaluation and Onboarding

Report ImprovementsBulk Action for deleting evaluations (PE)Editing evaluation name (PE)Deleting Checklist and Checklist items (ON)Email and approvals can be sent to employee

groups (ON7

8

Streamlined Insight MenuThe Insight menu has been streamlined and reorganized for a simpler and more intuitive user experience. Because this is such a significant change, we are phasing in this implementation over two releases. The new menu will be available to try out in the User Acceptance Testing (UAT) environment following this enhancement release. The deployment to Production is anticipated for the June release. We will gather customer feedback on the new menu between April 21st – May 2nd and will make refinements and finalize the new menu in the next enhancement release in June. Instructions for accessing the UAT environment to begin testing the new menu will be sent via email following the enhancement release.

Insight Administrators can enable the new menu for their organization under the Agency Preferences page. You have the option to turn on the new menu for all users, continue to use the old menu for all users or allow each user to choose which menu to use. When allowing users to choose which menu, a toggle link appears at the top of the page to ‘Try the New Menu’ or use the ‘Classic Menu’. This approach will allow your organization to switch to the new menu at a pace that fits your organization. We anticipate that we will keep the Classic menu option available for a few months following the release of the new menu option to Production.

Insight Enhancement OverviewOnline App – Jobseekers can delete incomplete

appsOnline App – Removal of expired incomplete

appsConsolidated Insight/OHC User PagesApplication Received Step Elimination OptionCreate Requisitions from InsightImproved Job Posting PageAutomatic Referral of ApplicationsConsolidated Job Posting & Requisition ListsFor more information, go to: NEOGOV Community – Downloads – New

Releases

9

June 2014 EnhancementsONLINE-557 Disability Self-Identification Form

Enhancement Background: ●  The US Department of Labor Office of Federal Contract Compliance Programs

(OFCCP) has implemented new Section 503 regulations (regulations regarding the hiring of people with disabilities). The regulations became effective March 24, 2014.

●  The regulations require that jobseekers be asked to selfi dentify their disability status on a specific form, or that the information be provided to applicants with identical content as the federal form.

●  The selfi dentification form must be maintained confidentially, separate from the application.

Functional Requirements Phase 1

 Standard OMB Form CC 305 available to all Insight clients to include in their application process.

 Insight Admins specify whether the standard OMB form will be included in the application process by selecting an option that we will add to Admin > Agency Preferences:

10

11

12

The default value for the Disability Self-identification Form configuration setting should be ‘No’.When using the standard OMB form, the form is available for applicants to fill out online during the application process.

Responding to the question is optional. By law, the form must meets certain requirements. The e form must: Display the OMB number and expiration date; Contain the text of the form without alteration; Use a sans serif font, such as Calibri or Arial; and Use at least 11 pitch for font size (with the exception of the footnote and burden statement, which must be

at least 10 pitch in size). When ‘Disability Self-identification Form...’ is set to ‘Yes’, automatically disassociate any existing Agency

wide Questions (AWQs) from the Disability master profile category. When ‘Disability Self Identification Form...’ is set to ‘Yes’, automatically add a new standard AWQs that will store the applicants’ responses to the self-identification form. The text of the question shall read:

○  ‘Voluntary Self-identification of Disability: Yes, I have a disability No, I don’t have a disability I don’t wish to answer’

○  Applicant’s responses will be stored in a yes/no master profile field. Insight Administrators do not have the option to make any changes to this AWQ. Applicant’s response

to the disability question on the OMB form populates a field on the application for Disability Adding or updating the application Disability field updates the field on the Master Profile for Disability  Responses to the Disability question will be Confidential data in the same manner as other confidential

questions (visible only to users who have access to view Confidential data according to their user permissions).

When manually entering a paper application, Insight users need to be able to fill in the applicant’s response to the Disability question.

Include the disability question & responses in the print version of the application when user is printing the confidential report (Example: https://secure.neogov.com/employers/app_tracking/downloadappsnew.cfm?JobID=8943 96&StatusType=ALL&Closed= 1&retURL2=%2Femployers%2Fapp_tracking%2Ftraffic_r eport%2Ecfm%3F)

What’s new in 2014?Biddle Testing IntegrationFinalized partnership with Biddle Testing

Web-based content available within NEOGOV: OPAC (Clerical & Software Skills – Typing,

Microsoft Office)CRITICALL (911 Dispatcher)

Integrated solution with InsightScheduling, Reports, Ranking, etc.

13

Round Table Topics1) NEOGOV Community

Who’s taking advantage of calls, forums, trainings?

2) Supplemental Questions Increase in unqualified applicants? How using filtering, MQ screening, autoscoring?

3) Self-Scheduling for Exams Who’s using? Challenges? Benefits?

4) Online Hiring Center Have you rolled this out? How are managers using it?

5) Performance Evaluation Challenges with current process?

14

Onboard (ON)Central repository to access all new hire documentation

Automate process for collecting documents (I-9, W4, Custom Forms, Employee Handbook)

Facilitate training/orientation process

Customizable welcome pages by department

Welcome videos (Department Head, County Manager)

Configurable workflow and security

15

Core HR (HR)Central repository to access all employee documentation

Automate process for collecting documents

“Apps” with employee forms (e.g. vacation request form, leave of absence, grievance

tracking)

Customize forms you want to use

Complements current payroll/benefits system

16

Onboard & PerformEliminate Administrative Effort: Streamline and automate processes

Store Forms/Evaluations Online: Keep all data/forms in central location

Automated Workflow: Route forms/evaluations internally for efficient processing

Increase Completion Rates: Automatic reminders and overdue notices

Metrics & Reporting: Track completion rates and run ad hoc reports

Integrate Data: Optional API Integration with HRIS/Financial System

- Onboard also integrates with Insight

Risk Mitigation: Reduces missing or incomplete documentation

Configurable & User Friendly System with Quick Implementation

https://secure.neogov.com/performance/Login.aspx 17

Wrap-UpFor more information, contact:

Sara Clancy OR Jayme Dolan 310-658-5709 310-658-5732sara@neogov.com jdolan@neogov.com

Customer Support Help DeskFor technical questions/issuesToll-Free Number:  877-204-4442 ext. 2

NEOGOV IdeasFor enhancement suggestions

18

19

   Below are the questions from the Houston & Dallas RUG:1.  Can you make it required for applicants to put their contact information and address on the application? This is always a required field on the application. They can change this anytime they need to by logging into their account and editing the information; however, this will not reflect on an application that has already been sent to you. 2.  Can you make it required that applicants note if there are any gaps in employment and why?This feature is not in the system at this time. Please add this to the Idea Lab and vote on this if it’s something you’d like to see enhanced. 3.  Is there a zip code search for applicants on the Insight side for HR?Yes! You must be logged into the Insight side > Candidate Track > Resume Search and from here you can search on any criteria you’d like, including zip code.4.  They would like a list of ON customers in TX (This is a list of each Texas agency that has purchased ON, they may not necessarily be live or even started implementing)City of BellaireCity of College StationCity of DallasDenton County Mental Health and Retardation CenterCity of Grand PrairieCity of HoustonCity of KilgoreLeague CityCity of LongviewCity of San AntonioTeacher Retirement Systems of TexasTexas Military DepartmentTexas Parks and Wildlife Victoria CollegeCity of West University Place 

20

Dallas Questions:1) If you post a job that is still open and you make changed to it, can the applicants who already applied go back to the posting and see the changes?Yes, from their applicant portal they may view each job they’ve applied for and they will only be able to view whatever job posting you have up on your site at the time. This also depends on what has been changed to the posting – if you changed supplemental questions then the applicant will have to re-answer the questions and you’ll need to have a method to notify them to do so. If you’re just changing verbiage in the description applicants will see the current description. It’s not going to document the changes that were made. 2)  In the ON system can the managers assign the checklist to the new employees and initiate "start onboarding”?At this time you cannot do this, but if you would benefit from this feature (regardless if you use this system at this time or not) please add this to the feedback or Idea Lab in the NEOGOV Community.

21

Last Name First Name Email Job Title Company Work Phone

Goad Janet janet.goad@midlothian.tx.us Director of Human Resources City of Midlothian 972-775-7192

Cates Steve scates@gptx.org HR Manager City of Grand Prairie 972-237-8195

JOHNSON KERI KJOHNSON@ROCKWALL.COM HR SUPERVISOR CITY OF ROCKWALL 972-772-6403

Fletcher Yulonda yulonda.fletcher@dallascounty.org HR Analyst II/Recruiter Dallas County 214-653-7638

Porter-Brathwaite Jaynice jporter-brathwaite@ci.greenville.tx.us Human Resources Director City of Greenville 903-457-3113

Uhlich Lisa lisa.uhlich@dentoncounty.com Civil Service Coordinator Denton County 940-349-3080

Luton Tony lisa.uhlich@dentoncounty.com Human Resources Generalist Denton County 940-349-3080

Harvey Kacye kharvey@glennheights.com HR Administrator City of Glenn Heights 972-223-1960 Ext 206

Hills-Oyedele Alicia ahills-oyedele@desototexas.govAssistant Director of Human Resources City of DeSoto 9722309619

Shields Kathleen kshields@desototexas.govManaging Director of Human Resources City of DeSoto 9722309639

Harper Elliott eharper@mckinneytexas.org HR Analyst City of McKinney 972-547-7633

Butterfield Tina tbutterfield@mckinneytexas.org HR Specialist City of McKinney 972-547-7633

Yater Dustin dyater@coppelltx.gov Sr Human Resource Advisor City of Coppell 972-304-3558

MORALES Angelica angelica.morales@cedarhilltx.com HR Generalist City of Cedar Hill 972 291 5100 X 1052

Sweeney Jenifer jenifer.sweeney@cedarhilltx.com HR Generalist II City of Cedar Hill 9722915100

Payne Dawne dawne.payne@dallascityhall.com Coordinator IV-HR (Civil Service) City of Dallas 214-670-3002

Shuffield Terry terry.shuffield@abilenetx.com HR Specialist IV City of Abilene (325)676-6347

Diaz Veronica veronica.diaz@abilenetx.com HR Generalist City of Abilene 325-676-6392

Owen Sherrye sowen@tarrantcounty.com Senior Payroll Business Analyst Tarrant County Government 817-212-7317

Karley Trudy tkarley@tarrantcounty.com Sr. Application Support Admin Tarrant County 817-884-3881

Smith Ann acsmith@tarrantcounty.com Civil Service Coordinator Tarrant County 817-884-3252

Haralson Virginia virginia.haralson@dallascityhall.com HR / Payroll Manager City of Dallas 469.569.6054

Ledesma Pat patricial@dentonmhmr.org HR Generalist Denton County MHMR 940-565-5281

Saxman Lori lsaxman@coppelltx.gov Sr Human Resource Advisor City of Coppell 972-304-3619

22

Last Name First Name Email Job Title Company Work PhoneAleman Mary maleman@sugarlandtx.gov HR Specialist City of Sugar Land 281-275-2726

Arnic Jacqueline jacqueline.arnic@houstonpolice.org Human Resources Supervisor City of Houston - HPD 713-308-1310

Baines George george.baines@houstontx.govSR. Human Resources Generalist

City Of Houston, Human Resources Dept. 832-393-4879

Barbato Melissa melissa.barbato@tpwd.texas.gov (512) 389-8015Berry Robin robin.berry@houstontx.gov HR Generalist City Of Houston 832-393-8036

Bias Debra Debra.Bias@houstonpolice.org Sr. Human Resources Specialist City of Houston - HPD 713-308-1350

Blackmon Amanda amanda.blackmon@housontx.gov Human Resources Manager City of Houston 713-837-7943Booker Jamaica Jamaica.Booker@houstontx.gov Social Media Recruiter City of Houston 832-393-6724

Broks Nicole Nicole.Brooks@houstontx.gov Human Resources Supervisor City of Houston 713.865.9390Brooks Nicole Nicole.Brooks@houstontx.gov HR Supervisor City of Houston 713.865.9390

Broussard Cassandra cassandra.broussard@houstonpolice.org Sr. Human Resources Specialist City of Houston - HPD 713-308-1320Brown Toni toni.brown@tpwd.state.tx.us HRIS Analyst (512) 389-4953

Cooper Jessica jessica.cooper@houstontx.govSenior Human Resources Generalist City of Houston (713) 837-9219

Cooper Ginger ginger.cooper@houstontx.gov Sr. H.R. Generalist City of Houston/ HR 832-393-6962Davis LeDretric ledretric.davis@houstontx.gov Staff Analyst City of Houston 832-393-6078

Davis-Callier Darnesha darnesha.davis@houstontx.gov Sr. Client Relations Manager City of Houston 832.393.8086

De La Rosa Ceasar ceasar.delarosa@houstontx.govSenior Human Resources Generalist City of Houston 832-393-1341

Eldridge Amber amber.eldridge@houstonpolice.org Administration Manager Houston Police Department 713-308-1250

Flores Francisco francisco.flores@houstontx.govSenior Human Resources Generalist City of Houston 832-393-4887

Ford Elizabeth eford@sugarlandtx.govAdministrator, Recruitment & Business Services City of Sugar Land 281-275-2205

23

Ford Chelsea chelsea.ford@houstontx.govSenior Human Resources Generalist

City of Houston-Health & Human Services Department 832-393-4888

Gallagher Sue sgallagher@cityofwebster.com Director of Human Resources City of Webster, TX 281-316-4104

GOMEZ MARIA maria.gomez4@houstontx.gov HR Supervisor City of Houston 8323934995

Gordon Nia darnesha.davis@houstontx.gov HR Intern City of Houston 832.393.8086

Hagger Arvis arvis.hagger@houstontx.gov Executive Recruiter City of Houston 281-233-1839

Halliburton Patty patty.halliburton@tpwd.texas.gov (512) 389-4545

Hardison Tameka tameka.hardison@houstontx.gov Manager City of Houston 832-3936070

Hill Wylean Wylean.Hill@houstonpolice.org Administrative Assistant City of Houston - HPD 713-308-1397

Johnson Kenya kenya.johnson@houstontx.govSenior Human Resources Generalist City of Houston 832-393-7221

Jones Judy judyj@wcjc.edu HR Director WCJC 979-532-6947

Lennon Racquel racquel.lennon@houstontx.gov Sr. HR Generalist City of Houston 832-393-7238

Manville Carolyn carolyn.manville@fortbendcountytx.gov HR Generalist Fort Bend County 281-344-3956

McGill LeAnna leanna.mcgill@houstontx.gov HR Generalist City of Houston 832.393.4893

MIDDLETON CASANDRA CASANDRA.MIDDLETON@HOUSTONPOLICE.ORGADMINISTRATIVE COORDINATOR HOUSTON POLICE DEPARTMENT 713.308.1260

MORENO MICHELLE MICHELLE.MORENO@HOUSTONTX.GOV HR TECHNICIAN CITY OF HOUSTON 832-393-6080

Morris Readore Stephanie stephanie.morris@houstontx.gov Staff Analyst City of Houston 8323938083

Morris-Readore Stephanie stephanie.morris@houstontx.gov Staff Analyst City of Houston 8323938083

Most Sheli sheli.most@houstontx.gov Sr. Human Resource Generalist City of Houston 832/393-6062

Nelson Michael MichaelC.Nelson@houstonpolice.org Sr. Human Resources Specialist City of Houston - HPD 713-308-1341

Popek Deborah popekd@wcjc.edu Assistant HR Director WCJC 979-532-6591

Porter Delier delier.porter@cityofhouston.gov Sr. HR Generalist City of Houston 832.395.7106

Prado Paul paul.prado@houstontx.gov HR Manager City of Houston 832-393-7237

Preston Jennica Jennica.Preston@rrc.state.tx.us HR Specialist Railroad Commission of Texas 512-463-6984

Quansah Bridgette bridgette.quansah@houstontx.gov HR Generalist City Of Houston 8323930204

Roberts LaTonya latonya.roberts@houstontx.gov HR Manager City of Houston 7138379112

Robertson Sherry sherry.robertson@houstontx.gov Sr. HR Generalist City of Houston 832-393-4903

24

Robertson Sylvia SylviaK.Robertson@houstonpolice.orgSr. Human Resources Specialist City of Houston - HPD 713-308-1333

RODGERS DOLORES DOLORES.RODGERS1@HOUSTONTX.GOVMANAGING HR BUSINESS PARTNER HOUSTON AIRPORT SYSTEM 281 233 1767

ROJAS reina Reyna.Rojas@houstontx.govSR. HUMAN RESOURCES GENERALIST CITY OF HOUSTON 713-837-9113

Ruiz Leticia leticia.ruiz@houstontx.gov Sr. HR Specialist CIty of Houston 832.393.6076Sam Aaronetta aaronetta.sam@houstontx.gov Senior HR Generalist COH 8323936081Stewart Sharon sharon_stewart@houstontx.gov HR Supervisor City of Houston 832-393-6079Thrailkill Chris cthrailkill@cityofwebster.com Webmaster City of Webster 281.316.4121

Warfield Jimmy JWarfield@ci.pasadena.tx.usHuman Resource Admin I City of Pasadena, Tx 713-475-7297

Washington Selina selina.washington@houstontx.gov HR Manager City of Houston 832.393.6027Wauson Amanda amanda.wauson@rrc.state.tx.us HR Assistant RRC 5124636981

WHITE TRENA TWhite@ci.pasadena.tx.usHuman Resources Administrator II City of Pasadena 713-475-7292

Williams Yolanda ywilliams@ci.bellaire.tx.ysDirector of Human Resources City of Bellaire 713-662-8270

Zamora Rita rita.zamora@houstontx.govSenior Human Resources Specialist City of Houston/HR Dept 832-393-6075

Zeno Sandra sandra.zeno@houstontx.gov Sr. H. R. Generalist City of Houston 832-393-3443