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Interoperability – Moving Beyond the Technology

National Capital Special Operations SymposiumNov 14, 2012

John Saunders, President - Saunders Enterprises & Emergency Management ConsultingPresident, IAEM-Canada

The World – She’s a-chang’in

Increase in number and severity of natural events

Potential for Man-Made – Unintentional or otherwise

Civil Unrest

Technology

Global Challenges& Changing Philosophies

2004 Tsunami

HaitiEarthquakeCholera Response

2004 Tsunami

NPA

W.C.D.O

World Vision

DOS/PRMUSAID/OFDA

US Gov’t

ADRA

DanishGov’t

MSF

Mercy Corps

CWS

JCC

Federal/State/LocalElected Officials

United Nations • WFP

• OCHA• UNHCR,UNICEF, UNDP

Oxfam

Local Agencies

Peace Corps

DFIDGov’t UK

ACF

CARE

CRS

Local Authorities

IRC

Savethe

Children

MDM

ECHO

IndigenousNGO’s

German Gov’t

*This chart represents a small fraction of NGO’s/implementing partners and will change with each disaster *Slide adapted from USAID/ Office of Foreign Disaster Assistance

RC/RCSocieties

JRC

ARC GRC

DRK BRC

ACT

RedR

2010 Haiti Earthquake

2010 Haiti - Cholera Response

Collective Challenges& Guiding EM Principles

Principles of Emergency Management

Progressive

Integrated

Risk-driven

Collaborative

Coordinated

Flexible

Professional

Comprehensive 1

23

114

115

6

7

8

Emergency Management Algebra

E + E + A = C

Collaborative

Emergency Management Algebra

Emergencies + E + A = Catastrophes

E + E + A = C

Collaborative

Emergency Management AlgebraEmergencies + E + A = Catastrophes

COLLABORATIVE . . .

Emergencies + Egos + Agendas = Catastrophes

E + E + A = C

COMPREHENSIVE

"All Stakeholders" -- Effective emergency management requires close working relationships among all levels of government, the private sector, and the general public

INTEGRATED . . . .

Emergency Managers ensure unity of effort among all levels of government and all elements of a community

FLEXIBLE . . .

Flexibility demonstrated?:

“We’ve always done it this way” “Damn students take a course and

think they know better than me how to do things”

Social Media Risk Communications

Lessons Observed - CommunicationWhat communication, with who and how?

Each other:Integrated ops and daily briefing with all

responding partiesElected OfficialsImpacted Residents – Minimum 2 per day initially

+ + +Rest of Community

TOPOFF Exercise

Lessons ObservedAfter Action Reports, reviews

Exercises – Exercise to fail not to make your team or council feel good

- If everything went well, it was likely a poorly designed exercise

Lessons ObservedRay Nagin – Mayor – New Orleans

Attawapiskat – Talk about political!!

Attawapiskat

SummaryEGOS/AGENDAS = BadWork together not for efficiency but for how

best to take care of the peopleThis is how we all will be judged

PartnershipsLook beyond the comfortable

IAEM - International Association of Emergency Managers

5,000 + Members around the world, including Asia, Europe, Africa, Australia, United States and Canada

Our Mission is to advance the profession by promoting the principles of emergency management; to serve our members by providing information, networking and professional development opportunities; and to advance the emergency management profession.

IAEM - International Association of Emergency Managers

IAEM - Conferring body of two valued professional designations

CEM – Certified Emergency ManagerAEM – Associate Emergency Manager

Access to FEMA Courses

Questions/Discussion?

John SaundersTwitter: @JohnMSaunders

saunders2472@cogeco.ca647-722-8760

www.iaem.com/Canada

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