mythbusting lean ux

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Lean UX isn’t about cutting corners, building on the cheap, low quality results, doing things quickly or not providing deliverables. It’s an incremental team approach to product discovery and delivery that's already used successfully at companies of all sizes — from startups to IBM. Lean UX sits at the intersection of Lean Startup & User Experience. We explode some of the myths and demonstrate how to apply Lean UX principles to the way your products are designed and built.

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Mythbusting Lean UXUX Scotland, June 2014, #uxscot

Adrian Howard (@adrianh)

1993

http://upload.wikimedia.org/wikipedia/commons/e/e6/Donald_Norman_at_AWF05.jpg

— Meeting notes made by Tom Erickson, 1993

Don also described and solicited discussion on, the “User Interface [sic] Architect's office” (hereafter UEA).

I invented the term because I thought Human Interface and usability were too narrow: I wanted to cover all aspects of the person's experience with a system, including industrial design, graphics, the interface, the physical interaction, and the manual.

— Don Norman

2001

http://en.wikipedia.org/wiki/Snowbird,_Utah#mediaviewer/File:May_28_2006_Snowbird_UT_USA.jpg

http://agilemanifesto.org/

2006

http://en.wikipedia.org/wiki/File:Steve_Blank.jpg

— Steve Blank

A startup is not a smaller version of a large company

A startup is a temporary organization designed to search for a repeatable and scalable business model.

— Steve Blank

A startup is a temporary organization designed to search for a repeatable and scalable business model.

— Steve Blank

From “The Startup Owner's Manual” by Steve Blank

2008

http://en.wikipedia.org/wiki/File:Eric_Ries2.jpg

Lean StartupCustomer Development + Agile + Lean

buildlearn

measure

productdata

ideas

http://xkcd.com/54/

2010

— Janice Fraser

The question we have to solve for is not “What does Lean User Experience mean?” The question is “In a lean environment, how can we make great user experiences?

http://commons.wikimedia.org/wiki/File:Byuanimation_cyclops.jpg

http://commons.wikimedia.org/wiki/File:Cat_skeleton_-Booth_Museum,_Brighton_and_Hove,_East_Sussex,_England-20Oct2011.jpg

Lean StartupCustomer Development + Agile + Lean

buildlearn

measure

productdata

ideas

Lean StartupCustomer Development + Agile + Lean

buildlearn

measure

productdata

ideas

Lean: offering little reward, substance, or nourishment;

meagre

1948-1975

Toyota Production System

Designing out: • muri (overburden)• mura (inconsistency)• muda (waste)

Kinds of muda: 1. Over production 2. Waiting 3. Transportation 4. Processing 5. Stock at hand6. Movement7. Making defective products

Kaizen Continual Improvement

TPS begat Lean Production begat Lean Thinking begat Lean …

Lean: efficient and with no wastage

http://commons.wikimedia.org/wiki/File:Cat_skeleton_-Booth_Museum,_Brighton_and_Hove,_East_Sussex,_England-20Oct2011.jpg

BUSTED

http://www.consumocolaborativo.com/wp-content/uploads/2012/10/wikispeed_3_months.jpg

http://www.consumocolaborativo.com/wp-content/uploads/2012/10/wikispeed_3_months.jpg

http://wikispeed.org/car/

http://wikispeed.org/car/

https://twitter.com/guspower/status/448487628107575296/photo/1

http://www.consumocolaborativo.com/wp-content/uploads/2012/10/wikispeed_3_months.jpg

BUSTED

http://upload.wikimedia.org/wikipedia/commons/c/ce/Nuremberg_chronicles_-_Suns_and_Book_Burning_(XCIIv).jpg

— Jeff Gothelf

“Getting out of the deliverables business”

— Jeff Gothelf

“Getting out of the deliverables business”

— Jeff Gothelf

“Getting out of the deliverables business”

http://upload.wikimedia.org/wikipedia/commons/f/fb/Architect.png

http://en.wikipedia.org/wiki/File:Lloyd%27s_building_from_Leadenhall_Street.jpg

http://en.wikipedia.org/wiki/File:Lloyd%27s_building_from_Leadenhall_Street.jpg

“It's the nearest thing I could imagine to being, to

working on a medieval cathedral where there is this broad idea of principles, but then the nature of the fabric of it was still being designed as it was being constructed.”

— Graham Stirk, Architect

http://upload.wikimedia.org/wikipedia/commons/c/ce/Nuremberg_chronicles_-_Suns_and_Book_Burning_(XCIIv).jpg

BUSTED

http://commons.wikimedia.org/wiki/File:Coors_brewery_conveyors.jpg

Lean StartupCustomer Development + Agile + Lean

buildlearn

measure

productdata

ideas

http://i.imgur.com/Mi4UJKJ.jpg

http://commons.wikimedia.org/wiki/File:Coors_brewery_conveyors.jpg

BUSTED

http://commons.wikimedia.org/wiki/File:Byuanimation_cyclops.jpg

http://commons.wikimedia.org/wiki/File:Byuanimation_cyclops.jpg

BUSTED

http://commons.wikimedia.org/wiki/File:Byuanimation_cyclops.jpg

Thank youadrianh@quietstars.com

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