mobile platform development lgict presentation ben sinnott spatial systems team leader...
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Mobile Platform Development
LGICT Presentation
Ben SinnottSpatial Systems Team LeaderBen.Sinnott@wyndham.vic.gov.au
Background Wyndham
542km2 on western fringe of Melbourne(part Metro part Rural)
One of the fastest growing in municipalities in Australia. Its estimated residential population set to exceed 245,000 people by 2021
Growing pains… increased requirements on the same resources
Get smarter about processes, utilize newer technologies to improve productivity
Background
• Some mobile device solutions existed but were isolated, single function based solutions
• Many field tasks paper based
• Plethora of Issues• Double handling of data• Security of Information• Audit compliance• Cumbersome data entry• Difficult to retrieve information
• Simular processes across Council to same core functionality
• A platform to deliver solutions to multiple business functions (lower cost)• Flexibility to conform to different scenarios
• Internally developed (lower cost, customizability, multiple device, support)
• iOS app but with the deep level integration of an internal system (flow of data/automation key part of the solution)• Minimize manual data handling
• Utilise the latest in mobile, web and spatial technologies
• Connectivity (3G/4G)• Live environment with ability to work offline where lacking coverage
Solution
Solution Framework
Form submitted on iOS device (information, photos, location)
serverData is sent to a central server using 3G/4G technology and spatially processed, acknowledgement sent back to devices
Internal Systems
Information is then accessible to internal systems such as GIS and other web technologies to view/manage incoming data.
Web Interface
• First attempt at new solution platform.
• A mobile system to conduct mandatory road assets inspections across multiple categories
• Note defects and generate work orders to resolve issues.
• Heavy usage (~3000 inspections per month)
Starting Point – FieldInspect
Background – FieldInspect
PDA/Handheld
• Slow• Connectivity• Battery life• Support• Poor camera
Pideon/Toughbook
• Slow• $$$• Battery life• Limited functionality• Support
WebMapping / Citrix (iPad)
• Difficult/Slow to use• Connectivity• iPad only• Lack of device features
(GPS,Camera)• Integrated• Showed potential of
device/iOS solution
• iOS app capable of running on iPhone, iPad and iPad mini (# of devices)
• A series of web services to pull data to and from devices back to a central server
• Server side spatial processing to associate inspections to assets (link to other systems)
• Web interface to view/manage incoming inspections and generate work orders
FieldInspect Solution
An end to end solution
Database
Inspection is created on apple device, defect is recorded
The inspection is sent to server where it is associated to an asset
This inspection is then pushed back to other fleet devices running the FieldInspect app
Once on the server, the inspection can be viewed by other integrated systems such as the corporate GIS Wynmap
The inspection can also be viewed in the works order management system to generate a work order
The work order is issued, handed to contractor and the issue is resolved
Integration-FieldInspect
• Relatively live integration• (10min delay)
• Inspections appear automatically
• Real time issue management and analysis
• Hotspot analysis• Find trouble areas
• New opportunities
• Data transfer more sophisticated
• Connectivity
• Data display limitations
• Apple Maps (Accuracy/Completeness)
• Fragility
• Security of Data/Device
Obstacles/Challenges- Field Inspect
• Significant time savings were possible • Fluid UI/Very quick data entry• Automation of data flow between device and server.• Utilisation of device features (GPS, images)• Longer battery life (i.e. no downtime/return to office)• Ability to retrieve information
• Simple but powerful, Apple gestures intuitive (training)• Users have innate understanding of technology
• Updates/Installs easily deployable over the air AirWatch
• Offline submissions were important feature
• Solution can be adapted to develop other simular solutions.
What we learnt - Field Inspect
TransferabilityOther Applications
• Further 4 applications developed with more in production
• Consistent benefits (productivity etc.)
• Further developed knowledge across the unit
• Enhancements from new applications fed back to FieldInspect (photos)
• New ideas/applications of the technology
VacantLand
PoolBarrier Audit
PetInspect
TreeInspect
RatesFinder
TransferabilitySummary
• Highly Successful outcome across multiple applications so far
• Simpler, faster, more robust and user-friendly solution
• Collected information more complete, correct and accessible
• Number of obstacles along the way that were overcome.
• Streamline mobile business processes
• Penetration of spatial /mapping technology to new departments (uptake of GIS)
• Planning, scoping and consultation were important• Engaging/educating users increases benefit/use
• Possibilities…new technology & opportunities
Ben SinnottSpatial Systems Team LeaderBen.Sinnott@wyndham.vic.gov.au
TransferabilitySummary
Adam MowlamCoordinator
System Development & Analysis
Cameron DouglasTeam Leader
Application Development
Ben SinnottTeam Leader
Spatial Systems
Paul LoweryData Management Officer
John BenkoMobile Development Officer
Michelle HanslowSenior Spatial Information Officer
Preethi BalanMobile Development Officer
Kumica TruongApplication Development Officer
Graeme BernardSpatial Information Officer
Contact Information
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