mobile influences path to purchase

Post on 15-Jul-2015

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The pie of retail spend is getting bigger because of mobile

The four C’s of m-Commerce

Top mobile priority and investment areas by retailers

Smartphone search drives many types of conversions at all locations

All three screens impact consumer conversion

When asked consumers

Source: 1Bing Ads internal data, April – Sept 20142Yahoo & Kenshoo, The Mobile Opportunity Gap, Apr 2014

Source: Yahoo & Kenshoo, The Mobile Opportunity Gap, Apr 2014

All three screens impact consumer conversion

When asked advertisers

Mobile optimized retail site drives higher conversion

Based on study of 53 retail sites and 180 million shopping sessions

33% of all YBN queries come from smartphones

102% YoY growth in mobile clicks delivered for Retail

Retail (all up)—impressions and clicks

Mobile clicks accounted for 16% of total clicks

Retail (all up)—CTR and CPC

MoMgrowth rate

Beauty and personal care—impressions and clicks

Top ad copy combinations

Beauty and personal care: best practice/performing ad copy*

Source: Bing Ads internal data

*Total Impressions Generated = 3.2 Billion, Total Ads Analysed = 1 Million, Analysis Period = 1 Nov 13' - 15 Jan 14'

Mobile“Brands”

“Brands”

DisplayURL

“Brands”

Call to Action

DisplayURL

“Brands”

Dynamic Keyword

Insertion

DisplayURL

“Brands”

Price/pricing

DisplayURL

“DKI”

Brands

DisplayURL

PC/TabletOnline

Call to Action

DisplayURL

Online

Call to Action

DisplayURL

Online

Online

DisplayURL

Brand Name

Brands

DisplayURL

Param Insertion

Brands

DisplayURL

MoMgrowth rate

Consumer electronics—impressions and clicks

Consumer electronics—CTR and CPC

Top ad copy combinations

Consumer electronics: best practice/performing ad copy*

Mobile“Brands”

“Brands”

DisplayURL

“Brands”

Call to Action

DisplayURL

“Brands”

Cheap/Affordable

DisplayURL

“Brands”

Dynamic Keyword

Insertion

DisplayURL

“Brands”

Price/Pricing

DisplayURL

PC/TabletOnline

Call to Action

DisplayURL

Online

Price/Pricing

DisplayURL

Call to Action

Online

DisplayURL

%Off

%Off

DisplayURL

%Off

Call to Action

DisplayURL

Source: Bing Ads internal data

*Total Impressions Generated = 3.2 Billion, Total Ads Analysed = 1 Million, Analysis Period = 1 Nov 13' - 15 Jan 14'

Clothing and shoes—impressions and clicks

Clothing and shoes—CTR and CPC

0

2

4

6

8

10

Advertisers pay roughly 50-60% of the

CPC cost on PC or tablet

Top ad copy combinations

Apparel and accessories: best practice/performing ad copy*

Source: Bing Ads internal data

Param Insertion

Save/Savings

DisplayURL

Param Insertion

Call to Action

DisplayURL

Param Insertion

Variety/Selection

DisplayURL

Call to Action

Call to Action

DisplayURL

Param Insertion

Brand Name

DisplayURL

“Brands”

“Brands”

DisplayURL

“Brands”

Call to Action

DisplayURL

“Brands”

Cheap/Affordable

DisplayURL

“Brands”

Price/Pricing

DisplayURL

“Brands”

Superlative

DisplayURL

Jewelry and watches—impressions and clicks

Jewelry and watches—CPC and CTR

Top ad copy combinations

Jewelry and watches: best practice/performing ad copy*

Source: Bing Ads internal data

Param Insertion

Price/Pricing

DisplayURL

Save/Savings

Price/Pricing

DisplayURL

Save/Savings

Call to Action

DisplayURL

Save/Savings

Cheap/Affordable

DisplayURL

Products

Call to Action

DisplayURL

“Save/Savings”

Cheap/Affordable

DisplayURL

“Save/Savings”

Price/Pricing

DisplayURL

“Brands”

Brands

DisplayURL

“Brands”

Call to Action

DisplayURL

“Brands”

Cheap/Affordable

DisplayURL

Retail—query trend

CTR drop is steeper from position 1 to 2 for smartphones vs PC

5.1%

2.9%

1.9%

1.3%

Multiple extensions drive greatest engagement with mobile ads

Maximize ad footprint and consumer’s attention

Brick and mortar stores: location extensions drive foot and web traffic

+15% CTR lift for campaigns with location extensions

E-Commerce sites: site links drive deeper mobile site engagement

+10%–15% CTR for campaigns with site links

Click-to-call drives engagements across online and offline stores

15%–25% lift in CTR for campaigns with click-to-call

Bing Ads mobile clicks and searches delivered

177% YoY growth in mobile clicks delivered

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