mkt potential and sales forecasting

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1Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

Chapter Six

Organizational Demand Analysis

2Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

Composed of:

• Sales forecasting

• Market potential analysis.

Organizational Demand Analysis

3Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

• Estimating market potential and forecasting sales are the two most significant dimension of company’s demand analysis.

• Knowledge of market potential enables the marketer to isolate the market opportunity and allocate marketing resources to product and customer segments that offer the highest returns.

• The sales forecast – the firms best estimate of expected sales with a particular marketing plan, enables a Marketing Manager to review the various strategies before allocating resources.

• The two main methods of estimating market potential are:

- Statistical series methods - Market surveys

4Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

First, what is highest possible level of market demand that may accrue to all producers in industry in particular time period?

Second, what level of sales can the firm reasonably expect to achieve, given particular level and type of marketing effort?

Organizational Demand Perspectives

5Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

Secondary Data – Internet

• Internet has all types marketing intelligence.

• Information easy to locate

• Internet information more current than “hard” data sources

• Inexpensive, quick access, easy to use

• Can be used for primary data collection

6Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

Before Using Internet Information

Assess quality:

• How was it gathered?

• Sample size?

• Who provided information?

• Original purpose for which information was collected?

7Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

Internet Market Research Limitations

No standards for information

Owner has no requirement to provide account of site’s accuracy.

No review process

People can publish whatever they want—opinion enters in.

8Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

Sales forecast answers the question:

What level of sales do we expect next year, given particular level and type of marketing effort?

Relationship Between Potential and Forecast

Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

9Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

A Complete Market Census is Warranted When:

Markets very concentrated Direct sales contact Orders have relatively high value Unit volume low

10Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

Qualitative Approachesto Sales Forecasting

Qualitative techniques

• Rely on informed judgment and rating schemes.

- Executive judgment method,

- Sales force composite method,

- Delphi method.

Effectiveness of qualitative approaches depends on close

relationships between customers and suppliers.

Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

11Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

Qualitative Approachesto Sales Forecasting

Executive Judgment

• Enjoys high level of usage.

• Collective expertise, experience, and opinions

• Primary limitation: does not systematically analyze cause-and-effect relationships.

• No established formula for deriving estimates.

Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

12Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

Delphi Application

Usually applied to long-range forecasting.

Well suited to:

• Forecasting for new products

• Estimating for future events when historical data are limited.

• Analyzing situations not appropriate for quantitative analysis.

13Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

Quantitative Forecasting Offers Two Primary Methodoligies

1. 0 Time series techniques use historical data ordered in time project trends and sales growth rates.

2.0 Causal analysis uses factors that have affected sales in the past and seeks relationships in mathematical models.

14Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

Typically, qualitative estimates merged with quantitative ones.

Summary of Qualitative Forecasting Techniques

Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

15Copyright © 2007 by South-Western, a division of Thomson Learning, Inc. All rights reserved.Developed by Cool Pictures and MultiMedia Presentations

• The essence of sound forecasting is to combine effectively the forecasts provided by various methods.

• The process of sales forecasting is challenging and requires understanding of the available alternatives.

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