microsoft graph for humanizing the digital experience

How To Use The MS Graph To Humanize the Digital Experience Yaacov Cohen, Technology Humanist

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Yaacov CohenCo-founder & CEO

yaacovc@harmon.ie

https://www.linkedin.com/in/yaacovc

+408 666 1960

@yaacovc

http://www.huffingtonpost.com/yaacov-cohen/

Why use the Microsoft Graph?

Single API for accessing more than one workload – break the data silos

Ability to tap into consumer market (Work & Personal)

Ability to built Intelligent applications

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USER FILESEMAIL AND

CONVERSATIONS PEOPLE

EVENTS

Data silos in the enterprise

GROUPS

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Single API for accessing more than one workload

User Files Conversations People & Groups Events

MANAGER

CONVERSATIONS

EVENTS

FILES

MESSAGES

PEOPLE

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• Separate API for Work/Personal services• Separate oAuth stacks for Work/Personal services

Ability to tap into consumer market:Before the Microsoft Graph

Work and school Personal

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Today’s world with Microsoft Graph

Microsoft Graph https://graph.microsoft.com

Work and school Personal

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userPhoto

/me

department

mobile

aboutMebirthday

tags

hireDatethumbnailPhotoaddressjobTitlenamealiaspastProjectsresponsibilitiesschoolsskills

USER

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manager

directReport

s

GROUPS

memberOf

USER

/users

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CodeGET https://graph.microsoft.com/beta/me/

GET https://graph.microsoft.com/beta/me/photo/$value

Get https://graph.microsoft.com/beta/me/skills

GET https://graph.microsoft.com/beta/users/roys@harmon.ie/skills

Get https://graph.microsoft.com/beta/me/memberof

MESSAGES

manager

directReport

s

GROUPS

memberOf

/events

MESSAGES

EVENTSUSER

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EVENTS

MESSAGES

manager

directReport

s

GROUPS

memberOf

/files

EVENTS

Shared with me

modifiedByFILE

S

createdBy

directReports

USERpublic

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directReport

s

Shared with me

modifiedByFILE

S

createdBy

directReports

public

EVENTS

MESSAGES

manager

GROUPS

memberOf

/groups

directReport

s

Shared with me

modifiedByFILE

S

createdBy

directReports

public

createdBy

FILES

CONVERSATIONS

EVENTS

GROUPS

memberOf

USER

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CodeGET https://graph.microsoft.com/beta/me/messages

GET https://graph.microsoft.com/beta/me/messages?$skip=10

GET https://graph.microsoft.com/beta/me/events

Insights

GET https://graph.microsoft.com/beta/me/drive/recent

GET https://graph.microsoft.com/beta/me/WorkingWith

GET https://graph.microsoft.com/beta/me/People

GET https://graph.microsoft.com/beta/me/TrendingAround

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workingWith

workingWith

createdBy

FILES

CONVERSATIONS

EVENTS

GROUPS

memberOf

directReport

s

Shared with me

modifiedByFILE

S

createdBy

directReports

public

EVENTS

MESSAGES

manager

GROUPS

memberOf

workingWith

workingWith

recent

trendingAround

directReports

/recent

USER

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Humanized Experience– Scenario #1Saving Documents in (Document) Libraries

Old way:

Offer intuitive navigationtools to user

Humanized Experience:

Old way +suggestions from the

graph

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workingWith

workingWith

createdBy

FILES

CONVERSATIONS

EVENTS

GROUPS

memberOf

directReport

s

Shared with me

modifiedByFILE

S

createdBy

directReports

public

EVENTS

MESSAGES

manager

GROUPS

memberOf

workingWith

workingWith

trendingAround

trendingAround

directReports

/trendingAround

USER

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Humanized Experience– Scenario #2Recommend content

Old way:

Task-dedicated app

Humanized Experience

Use of ‘Trending Around Me’ from the graph to improve engagement

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createdBy

FILES

CONVERSATIONS

EVENTS

GROUPS

memberOf

directReport

s

Shared with me

modifiedByFILE

S

createdBy

directReports

public

EVENTS

MESSAGES

manager

GROUPS

memberOf

/workingWith

createdBy

FILES

CONVERSATIONS

EVENTS

GROUPS

memberOf

workingWith

workingWithUSER

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Humanized Experience– Scenario #3Contacting Colleagues

Old way:

Seek and find the contact alphabetically

Humanized Experience

Use ‘affinity’ from the graph to suggest “close”

contacts

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Beyond the Microsoft Graph

Using Graph data to get insights for other services

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Building your own graph

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935Source: Netskope Cloud June 2016

cloud services per enterprise

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Too Many Apps

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Too Much Disconnected Information

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76% of organizations -- Bob Larrivee, Chief Analyst of AIIM Market Intelligence, 2016 --

still rely on email attachmentsto collaborate on documents

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We Need a New Approach

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An Approach Which PromotesFocus

Focus Leads to Joy

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Look

Clean, modern UI

Feel

“Joy of Use”“Great Experience”

+ = Intelligent Apps

Increase Joy, Great UX

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Humanizing

BRING ALL APPS TO A SINGLE PLACE

The email client

Office 365 and SharePoint

DELIVER TOPIC-DRIVEN INTERFACE

The way the human brain works

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The Key to Humanizing Office 365MEET BUSINESS USERS IN

THEIR COMFORT ZONE

Bring All Apps in the Email Client

Thank You