microsoft exchange remote connectivity analyzer

Microsoft Exchange Remote Connectivity Analyzer (ExRCA)

Norbert Aquende norbert@aquende.com

What is ExRCA?

Have you ever installed an Exchange server and wanted to verify your Internet facing services were setup and configured properly?

Norbert Aquende norbert@aquende.com

What is ExRCA?

Exchange ActiveSync

AutoDiscover

Outlook Anywhere

Inbound Email

https://www.testexchangeconnectivity.com/

Norbert Aquende norbert@aquende.com

Why you need ExRCA• what if you get a call or an

escalation regarding one of these services not working?

• How do you verify if just this user or everyone has a problem?

• And if there is a problem, where do you start troubleshooting?

• Is it a DNS problem? Is it a certificate problem?

• Is a port not open on the firewall?

Test-ActiveSyncConnectivity & Test-OWAConnectivity

These tests can only be run inside your network and effectively only test your internal network connectivity

Norbert Aquende norbert@aquende.com

Why you need ExRCA

“these client connectivity and inbound email scenarios make up a significant portion of the support calls we see at Microsoft. And I'm sure this is the same for our partners and customers.”

-Microsoft Exchange Team

Norbert Aquende norbert@aquende.com

Client Types & Services SupportedExchange ActiveSyncWindows Mobile 5, 6 & 6.1 with AutoDiscover3rd party devices with ActiveSync

Norbert Aquende norbert@aquende.com

Client Types & Services SupportedOutlook Anywhere (AKA RPC/HTTP)Outlook 2003Outlook 2007 with AutoDiscover

Norbert Aquende norbert@aquende.com

Client Types & Services SupportedInbound SMTPThe tool will simulate the protocol logic used by the specific client and not only tell you if the scenario was successful, but if it fails, it will tell you exactly where in the process it failed as well as try to guide you to the problem resolution.

Norbert Aquende norbert@aquende.com

Client Types & Services SupportedInbound SMTP

There are a lot of technical details captured in each one of these steps and you can see this detail by expanding the "Additional Details" node.

Norbert Aquende norbert@aquende.com

Client Types & Services SupportedInbound SMTP

For many of the failure points, we have links to troubleshooting tips on resolving the issues

Community Contentarea to suggest other helpful tips for troubleshooting specific failure points

Norbert Aquende norbert@aquende.com

Coming soon to ExRCA

Norbert Aquende norbert@aquende.com

Be friends with the ExRCA!

Twitterhttp://twitter.com/exrca

Facebookhttp://www.facebook.com/group.php?gid=58417140899

Norbert Aquende norbert@aquende.com