micro interactions, conversations & customers
Post on 20-Jun-2015
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Intro to types of interactions using social media tools
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Micro Interactions, Conversations, & CustomersMicro Interactions, Conversations, & Customers
David Lee Kingdavidleeking.com
Topeka & Shawnee County Public Library
what if I don’t want comments?
etc.
commentsComments
status updates
status updates
status updates
the retweet
The RT
likes, favorites, ratings
Ways toUser Engagement
Nirvana . . .
5
1say the stuff
in your head
2have to give to get
3ask, and ye
shall receive
4listen
5 dangle a carrot
don’t be dishonest
tools to help
connect
thanks!
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