mercantile & services · mercantile and services portfolio % of total premium lessors risk...
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Mercantile & Services
Mercantile and Services Portfolio
% of Total Premium
Lessors Risk
Retail
Professional Offices
Auto Services
All Other Segments
Service
Restaurants
Golf
Hotels
4.0%
24.3%
14.3%
7.7%
12.0%
6.3%
15.4%
9.4%
6.5%
Generalist Appetite
You write Mercantile accounts at
your Agency!
Broad Appetite & Expertise
Small/MM/Large
BOP/Large Deductibles/SIR’s
MERCANTILE
EXPRESS LANE
3
Coverages
Property:
Building definition includes foundations and underground pipes
Outdoor Property – $100,000
Building Ordinance and Law – $50K and $100K
General Liability:
Per Location Aggregate
Additional Insured – required by written contract
Umbrella: Up to $25M
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Off Premises Power Failure
Spoilage, Refrigerated Vaccines
Medical Equipment
Data Compromise
Patient’s Personally Identifiable Information
Money & Securities / Employee Theft
Doctor and Dentist Offices
Customer-facing brochures newly available
for co-branding for Medical Offices
5
Case-by-caseTarget
Avoid
Our Hotel Appetite & Results
5 yr. avg. premium growth = 18%
2017: 20% Premium Growth
May now entertain $25,000+ superior WC
6
Specialized Coverage Offerings:
Golf & Tennis Pro Professional Liability
Club Services E&O
Liquor Liability
Abuse or Molestation
IM – Tees, Greens & Cut Fairways / Golf
Maintenance Equipment
DIC Flood & EQ
Management Liability Insurance
Crisis Response
Targeting:
Fully Sprinklered Club Houses
NFPA Life Safety Codes – including
Emergency Lighting
CS Fire Alarms, Hard Wired Smoke
Detectors and Burglar Alarms
Golf & Country Club
7
Primary Coverage for Customer’s Auto
while Test Driving the Vehicle
Targeting Auto Body Shops and Auto
Repair Shops
Muffler/Transmission/Specialty (upholstery,
stereo, alarm)
Garage keepers
Dealer Plates (up to 5 sets)
Loaner Cars – with proper Contractual
Risk Transfer (No Rental)
Auto Services
Ineligible:
Tire Recapping or Retreading Operations
Dismantling or Salvage Operations
Snow Plowing for Hire Operation
Tow Truck Operations / Roadside Assistance8
Largest Segment and Growing
$124M Year-end 2017
BOP – Office Eligibility:
Up to 200,000 square feet (up to 40,000
mercantile occupancy)
Up to 6 stories
Age of Building <40 Years Old
One & Done®
Ease of Doing Business!
MM and Large
Tailor Coverages to account’s needs
Lessors Risk Only
9
Contractual Risk Transfer Services
Available on eSelect®
Guidance on Leases
Limits and verbiage
Off the Shelf Risk Transfer Agreements for
Snow removal
Contractors
Janitorial services
Safety Management Services
Infrared testing
Safety checklist
On demand video library
Lessors Risk Only
10
Dedicated Small Business Team
Your Partners to Success
Mercantile & Services
CLAS® – One & Done®
Much more than BOP
Value-Added Services
Safety training video library
Mobile app for phone/tablet
Access to services & claims
Digital policy delivery
Small Business / BOP
11
OB/GYN – Large Group of Doctors’ Offices WC $92,000
BOP $74,000
Why we won:
65 Locations written on a BOP
Our competitors were unable to write
that many locations on their BOPs
Selective had more robust coverages
Boutique Hotel & Spa GL/COP/IM/UM $86,000
Why we won:
COP – Flexible Property Limits
IM – Covering on-going Renovations
Abuse or Molestation and Miscellaneous
Professional Coverage for the Spa
Operations
UM – $10M Limit – Including AorM
Driving Success through M&S
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