measuring inbound marketing

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http://www.buzzstream.com Inbound Marketing is the process of helping customers find your company online both through organic search (SEO) and social media. This presentation covers measuring metrics throughout the inbound marketing funnel: Listening > Engagement > Relationship > Coverage > Links > Search Rankings > Traffic > Leads > Sales

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Measuring Inbound Marketing

Jeremy BenckenJune 10, 2009

Austin Web Analytics Wednesday

The Inbound Marketing Funnel

Relationships

Engagement

Listening

Coverage

Inbound Links

Search Rankings

Traffic

Leads

$

Social Media MonitoringGoogle Alerts, Social Mention, Radian6,

filtrbox

Email, Twitter, blog comments, trackbacksBuzzStream, Radian6

CRM’sBuzzStream, Vocus, Highrise,

Gist, Xobni, MrTweet

News stories, blog posts, Twitter Re-Tweets

Burrells Luce, CustomScoop, TweetReach

SEO Link ResearchWhoLinksToMe,

SEOMoz, Majestic SEO SEO RankingsHubspot, WebCEO,

rankradar, RockinSEO

AnalyticsGoogle Analytics,

Coremetrics, Webtrends

Sales ManagementSalesforce.com, Sugar

CRM, Microsoft Dynamics

Relationship Metrics

Influence Metrics- PageRank

Influence Metrics- Inbound Links

Influence Metrics- Unique Visitors

Influence Metrics- Technorati

Influence Metrics- Twitter Followers

Coverage Metrics

Coverage Metrics- Twitter

Coverage Metrics- Twitter

Coverage Metrics- Blog Comments

Coverage Metrics- Referrers

Coverage Metrics- Readers

Inbound Links

• Link quality– PageRank– Good keyword anchor text – Related/relevant content

Inbound Links

Rankings: Y=N(X)*F(X)• Y = Ranking• X = User’s search term• F = Off-page factors (70%)– Inbound links– Anchor text– Bounce rate(?)

• N = On-site factors (30%)– Text on page, keyword density, URL, domain name– Meta tags, H1, titles, HTML validation, img alt text– +190 other factors… page load speed, domain age,

page footprint growth, content freshness

Rankings: SERP Monitoring

Traffic

• Traffic volume determined by…– Number of keywords your site can be found by• Pages in the index

– Search popularity of your keywords– Click through rate on your listings in the SERPs

• Traffic quality– Tire kickers or buyers?– Conversion rate by source

10

8

6

4

2

Traffic By Search Ranking

Data from http://www.seo-scoop.com/2006/08/09/aol-data-reveals-how-top-10-position-affects-ctr/

What is BuzzStream?

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