mca 2013 - cgi - maurik hellebrekers

© CGI Group Inc. CONFIDENTIAL

Maximise the Mobile money opportunity

22th May 2013, Amsterdam I Maurik Hellebrekers

A global information technology and business

process services champion

World’s 6th largest independent IT and BPS firm

Founded in 1976

72,000 professionals

85% are CGI shareholders*

Present in more than

40 countries

Backlog: C$17.7B

Focused industry

expertise

End-to-end IT services

Client proximity model

complemented by robust

global delivery network

100+ leading IP-based

solutions

High-end business

and IT consulting

Revenue: C$10.4B **

20m

registered

customers

Transactions p.a.

2.4bn

$30bn

Value of payments

& transactions p.a.

700+ Mobile Money Experts

Total customers

350+ Global Banks & FIs

CGI & Monitise – Strategic Mobile Money Alliance

Netherlands

3,400 employees

In 8 cities

Worldwide

72,000 employees

Strategic

Partners Clients leading banks & payment

providers in the Netherlands

6th Largest

provider of

IT &

business

functions

85%

CGI's

geographical

reach covers

of global IT

spending

$10bn 2012

turnover

The digital customer is on Smartphone and Tablet

The digital customer experience

What is Mobile Money? Consumers Want to Bank, Pay and Buy Anytime & Anywhere

Underpinned by the feeling of security, safety, trust, convenience and ease

Enabling critical consumer-centric interactions through mobile

Battle for the Mobile customer. Industries converge

Leveraging mBanking to payments & commerce

26+

Visits per month on average – just to check balances,

set alerts, make bill payments

Alerts

Balance

P2P

Bill-pay

Loyalty

Mobile

wallet

Prepaid

Top up

Tickets

Virtual

Credit

card

Cross sell Offers

FX

Prepaid

Underpinned by bank-grade platform, and key platform-management functionality

m-payments m-banking m-commerce

Wallets: Access point to the customer Bank and retailer/manufacturer originated offers

Relevant offers (driven by customer preferences & analytics).

Multiple receipt & redemption options

“Local” offers from smaller merchants

A bank loyalty scheme – easily accessible, used frequently – driving true customer loyalty

Storage and use of retailer schemes within the bank app – swap and redeem points

Consumer can track their spending and rewards

A mobile market where consumers search for great products at great prices

Easy to purchase – just one click completes the sale

The bank’s card is used to buy tickets, top-up airtime, etc – all in one channel

The bank brand remains firmly at the top of wallet

Offering consumers choice on how to pay – simply tap and go, via bar or QR codes

Whichever way the consumer chooses – the bank remains central to the buying process

National & Local Offers

Loyalty & Rewards

Mobile Marketplace

Reload & Tickets

Proximity Payment

mCommerce opportunities

10

Instant mobile checkout – Tap & Buy

Customer Service: Emergency cash

Emergency cash: Customers are able to withdraw money from

UK-wide ATMs via their app without the need of their bank cards

12

Extending P2P capabilities Enables remote payments between app users, as well as payments for goods via

QR code scanning

Offers and loyalty – online experience

Offers and loyalty – location based

Mobile point of sale: beyond card acceptance

• Our mPOS solution caters for the secure Chip & PIN, Chip & Signature or swipe & signature

payment methods

Micro

Merchants

SMEs

Tier 1

Merchants

Illustrative value-added features for mPOS

customer segments:

mPoS Roadmap-beyond just card acceptance

Our commitment to you We approach every engagement with one

objective in mind: to help our clients succeed