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Mayer Networks 3CX Training Manual
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MAYER NETWORKS 3CX USER MANUAL
608 Eastgate Street Carbondale, I l l inois 62901
For Support: Phone: 618.529.4922
Email: support@mayernetworks.com
Mayer Networks 3CX Training Manual
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Table of Contents MAYER NETWORKS 3CX USER MANUAL .............................................................................................................................. 1
CONFIGURING 3CX ............................................................................................................................................................................ 3
THE 3CX WEB CLIENT ................................................................................................................................................................................. 3 3CX SOFTPHONE CLIENT FOR WINDOWS, ANDROID, IOS AND MAC ..................................................................................................................... 5
Windows Desktop Client.................................................................................................................................................................... 5 Macintosh Desktop Client ............................................................................................................................................................... 11 3CX Client for iOS ............................................................................................................................................................................. 14 3CX Client for Android ..................................................................................................................................................................... 16
CONFIGURING FORWARDING RULES & SETTING STATUS .................................................................................................................................. 19
MAKE, RECEIVE & TRANSFER CALLS ................................................................................................................................................. 23
MAKING CALLS USING THE 3CX WEB CLIENT ................................................................................................................................................. 23 MAKING CALLS FROM YOUR DESK PHONE ..................................................................................................................................................... 24 TRANSFERRING CALLS FROM YOUR DESK PHONE ............................................................................................................................................ 25 MAKING AND RECEIVE CALLS WITH THE 3CX CLIENT ....................................................................................................................................... 27 TRANSFERRING CALLS WITH THE 3CX CLIENT ................................................................................................................................................. 33 3CX WEB CLIENT SWITCHBOARD ................................................................................................................................................................ 35
CHECKING & MANAGING VOICEMAIL .............................................................................................................................................. 40
CHECKING VOICEMAIL FROM YOUR DESK PHONE ............................................................................................................................................ 40 MANAGING YOUR VOICEMAIL ..................................................................................................................................................................... 42
ORGANIZING CONFERENCE CALLS AND ONLINE MEETINGS ............................................................................................................. 45
CREATING CONFERENCE CALLS USING YOUR DESK PHONE ................................................................................................................................ 45 SCHEDULE AN AUDIO OR VIDEO CONFERENCE ................................................................................................................................................ 48 USING YOUR PERSONAL CLICK2MEET CONFERENCE ........................................................................................................................................ 50 JOINING A 3CX WEB CONFERENCE .............................................................................................................................................................. 52 HOLDING A VIDEO CONFERENCE .................................................................................................................................................................. 57 MODERATE USERS AND HOLDING SURVEYS ................................................................................................................................................... 61
PHONEBOOK, RECORDING, DIAL CODES, CHAT ............................................................................................................................... 66
USING THE 3CX PHONEBOOK ..................................................................................................................................................................... 66 CALL RECORDING ..................................................................................................................................................................................... 70 PBX DIAL CODES ...................................................................................................................................................................................... 72 CHAT ..................................................................................................................................................................................................... 78
A digital version of this manual can be found at: https://www.mayernetworks.com/3cxphone
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Configuring 3CX The 3CX Web Client
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The 3CX Web Client (continued)
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3CX softphone client for Windows, Android, iOS and Mac
Windows Desktop Client
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Windows Desktop Client (page 2)
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Windows Desktop Client (page 3)
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Windows Desktop Client (page 4)
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Windows Desktop Client (page 5)
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Windows Desktop Client (page 6)
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Macintosh Desktop Client
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Macintosh Desktop Client (page 2)
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Macintosh Desktop Client (page 3)
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3CX Client for iOS
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3CX Client for iOS (page 2)
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3CX Client for Android
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3CX Client for Android (page 2)
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3CX Client for Android (page 3)
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Configuring Forwarding Rules & Setting Status
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Configuring Forwarding Rules & Setting Status (page 2)
EXAMPLE
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Configuring Forwarding Rules & Setting Status (page 3)
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Configuring Forwarding Rules & Setting Status (page 4)
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Make, Receive & Transfer Calls Making calls using the 3CX Web Client
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Making Calls from Your Desk Phone
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Transferring Calls from Your Desk Phone
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Transferring Calls from Your Desk Phone (continued)
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Making and Receive Calls with the 3CX Client
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Making and Receive Calls with the 3CX Client (page 2)
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Making and Receive Calls with the 3CX Client (page 3)
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Making and Receive Calls with the 3CX Client (page 4)
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Making and Receive Calls with the 3CX Client (page 5)
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Making and Receive Calls with the 3CX Client (page 6)
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Transferring Calls with the 3CX Client
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Transferring Calls with the 3CX Client (continued)
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3CX Web Client Switchboard
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3CX Web Client Switchboard (page 2)
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3CX Web Client Switchboard (page 3)
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3CX Web Client Switchboard (page 4)
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3CX Web Client Switchboard (page 5)
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Checking & Managing Voicemail Checking Voicemail from Your Desk Phone
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Checking Voicemail from Your Desk Phone (continued)
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Managing your Voicemail
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Managing your Voicemail (page 2)
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Managing your Voicemail (page 3)
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Organizing Conference Calls and Online Meetings Creating Conference Calls using your Desk Phone
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Creating Conference Calls using your Desk Phone (page 2)
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Creating Conference Calls using your Desk Phone (page 3)
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Schedule an Audio or Video Conference
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Schedule an Audio or Video Conference (continued)
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Using your Personal Click2Meet Conference
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Using your Personal Click2Meet Conference (continued)
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Joining a 3CX Web Conference
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Joining a 3CX Web Conference (page 2)
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Joining a 3CX Web Conference (page 3)
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Joining a 3CX Web Conference (page 4)
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Joining a 3CX Web Conference (page 5)
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Holding a Video Conference
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Holding a Video Conference (page 2)
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Holding a Video Conference (page 3)
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Holding a Video Conference (page 4)
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Moderate Users and Holding Surveys
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Moderate Users and Holding Surveys (page 2)
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Moderate Users and Holding Surveys (page 3)
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Moderate Users and Holding Surveys (page 4)
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Moderate Users and Holding Surveys (page 5)
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Phonebook, Recording, Dial Codes, Chat Using the 3CX Phonebook
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Using the 3CX Phonebook (page 2)
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Using the 3CX Phonebook (page 3)
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Using the 3CX Phonebook (page 4)
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Call Recording
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Call Recording (continued)
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PBX Dial Codes
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PBX Dial Codes (page 2)
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PBX Dial Codes (page 3)
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PBX Dial Codes (page 4)
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PBX Dial Codes (page 5)
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PBX Dial Codes (page 6)
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Chat
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Thanks for reading your Mayer Networks 3CX User Manual.
If you have any questions or need support you can reach us at:
Mayer Networks
608 Eastgate Street Carbondale, Illinois 62901
Phone: 618.529.4922
Email: support@mayernetworks.com
A digital version of this manual can be found at:
https://www.mayernetworks.com/3cxphone
Fin.
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