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MAGIC: Five Keys for Managers to Unlock the Power of Employee Engagementwww.EngagementMAGIC.com

David Mason, Ph.D.Senior Consultant

Charles Rogel, MBAVP Products & Marketing

www.Decision-Wise.com

About DecisionWise

Founded 1996

30 countries

70 languages

200+ clients

Named one of the fastest

growing private companies in

America- 2015 and 2016

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Do you understand the concept of employee engagement?

When Asked….

65%

41%

Managers Non-Managers

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How does the engagement level of the manager compare to the engagement of his or her employees?

36%

24%

14% 14%

48%

51%

43%45%

12%

20%

34%32%

3%5%

9% 9%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

Fully Engaged (n=808) Key Contributor (n=1154) Opportunity Group(n=292)

Fully Disengaged (n=46)

Em

plo

ye

e E

ng

ag

em

en

t G

rou

ps

(% o

f

Tota

l)

Manager Engagement Groups

Fully Engaged

Key Contributors

Opportunity Group

Fully Disengaged

What does a good day look like for you?

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Defining Engagement

Engagement

Employee engagement is an emotional state where employees feel passionate, energetic, and committed to their work.

This translates into employees who give their hearts, spirits, minds, and hands to deliver a high level of performance to the organization

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We Wrote the Book on Engagement

Extensive psychological literature review

DecisionWise 2013 study of over 13 million responses

Over two decades of research

Business case studies

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The Engagement Experience

Engagement

Satisfaction

Hearts, Spirits, Minds, and Hands

Contractual

Tran

sform

atio

na

lTra

nsa

ctio

na

l

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The Engagement Experience

Satisfaction

M A G I CMeaning Autonomy Growth Impact Connection

Tran

sform

atio

na

lTra

nsa

ctio

na

l

Hearts, Spirits, Minds, and Hands

Contractual

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ENGAGEMENT MAGIC Self-Assessment Results

M

A

G

I

C

Low Moderate High

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M A G I CMeaning Autonomy Growth Impact Connection

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Meaning

Q: What is meaning?

When one’s work has purpose beyond the job itself.

Does your job inspire you?

Which jobs are meaningful? Which jobs are not? Can anything have meaning?

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“I’m part of a team building the world’s

largest indoor coliseum.”

-Philippine Arena in Ciudad de Victoria, the

Philippines

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Two Types of Meaning

AssociatedInherent

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Autonomy

Q: What is autonomy?

The ability to control and shape one’s role and

environment in a way that best uses one’s talents and

preferences to produce optimal results.

Are you given the freedom to fully utilize your

talents and abilities in your

current position?

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Types of Autonomy

Spatial Temporal

Social Task

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Freedom vs. Anarchy

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Growth

Q: What is growth?

Developing; becoming better tomorrow than you

are today, both professionally and personally.

Do you regularly feel challenged

and stretched in your job?

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Stretching and Growth

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Zone of Proximal Development

0 100Aligned Zone of Proximal

Development

Too easy Too hard

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Impact

Q: What is impact?

Causing and being a part of results; seeing positive

and worth while outcomes of one’s efforts.

Do you leave work each day feeling like you

were able to accomplish something significant?

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Game Theory

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Where Do Your Tasks Fall?High

Low

Low

High

IMP

AC

T

EFFORT

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Connection

Q: What is connection?

A sense of belonging to something greater than

oneself.

Do you feel like you belong?

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Types of Connection

Work

Social

Organizational

MissionValues

Task

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Training AgendaEmployee Training- 1 day

Engagement vs. Satisfaction

Self-assessment Results

Why Engagement?

5 Keys

• Meaning

• Autonomy

• Growth

• Impact

• Connection

My Engagement Action Plan

Manager Training- half day

Manager’s Influence

The ROI of Engagement

One-on-One Engagement Interview

Creating Ownership

Creating the Environment

Developing Your People

Your Leadership Plan

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Take the ENGAGEMENT MAGIC Self-Assessment

www.EngagementMAGIC.com/self-assessment

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Learn More

Available at:

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