madrid-barajas airport improves the performance of its ... · from tools like the airport...
Post on 21-Mar-2020
2 Views
Preview:
TRANSCRIPT
Airport Management Centres
need to change in order to be able
to fulfil their new role. This entails
new coordination processes,
redesigning control spaces and
opening them to new participants,
aligning people with the business by
means of renewed standard operating
procedures, enhancing communication and clarifying
responsibilities. In order to achieve all this we need
the support of new, evolved information systems.
New Airport Management Centres can greatly benefit
from tools like the Airport Dashboard. This key tool
can monitor and manage airport operational
processes in real-time. Customised specifically for
service level management purposes, the Dashboard’s
main strength is its ability to track the most relevant
parameters of the airport operation, namely the
defined Key Performance Indicators (KPIs), increasing
transparency and accountability.
The Airport Dashboard graphically depicts the relevant
KPIs and their relative positions to shared
performance targets. With a simple glance, both
deviations and critical events become easily apparent,
while certain conditions can be set to trigger visual
alarms. In this manner operators can quickly be alerted
to an important issue.
Once the event has been identified, the system
provides access to a deeper level of information,
allowing the user to easily and intuitively mine the
relevant data and drill down to the to the source of
the inefficiency, ensuring a prompt response.
The Airport Dashboard is also able to assess the
impact on other ongoing and future operations. With
this information reaction time can be shortened and
domino effects contained.
But the role of the Airport Dashboard doesn’t end
with day-to-day management. The system is also able
to analyse all gathered data and to identify the main
constraints at the airport. By providing such valuable
data it is possible to learn from previous mistakes,
ultimately improving process quality and efficiency.
The implementation of the Airport Dashboard System for Madrid-Barajas Airport included data
on Air Traffic, Airport Slots, Airport Facilities (including
terminal resources, car parks and people mover) and
weather information.
The Air Traffic information is continuously updated via
a link to the existing ATM systems. The information
presented includes airport configuration, slot
assignment, NOTAMs and local sheets.
Madrid-Barajas Airport improves the performance of its real-time operations with an Airport Dashboard by Indra
Madrid-Barajas Airport served 48,270,581 passengers in 2009, being the 4th busiest airport in Europe, and 11th in the world that serves as the main entrance to Europe from Central and South America.
CASE STUDY
The operation of the fourth biggest European airport, Madrid−Barajas, has become more visual and dynamic thanks to the Dashboard Application, enabling managers to watch the Key Performance Indicators graphically and in real time.
The role of Operation Centres has changed: it is no longer simply preparing a schedule and allocating resources…Now, it’s all about fostering
collaboration between stakeholders and optimising
the turnaround process in real-time.
… achieving a global improvement of the Airport Processes’ performance.
… increasing shared situational
awareness…
… increasing predictability
and responsiveness…
… further aligning
capacity and demand…
Punctuality is measured by a set of closely
monitored network wide and specific
selected route KPIs. Scheduled operations
are continuously compared with ongoing
operations and the divergence is
represented and updated in real-time.
Delay alerts are instantly displayed and
relayed to the concerned airport operators
and stakeholders.
Real-time weather conditions and
forecasts are also included in the system,
which enable managers to improve the
predictability of the workload ahead and
to plan for possible contingency measures.
Madrid’s Airport Dashboard also gathers
and processes all information related to
the Automatic People Mover. This
information is essential for Terminal 4 as it
is integrated operationally with Terminal
4S which acts as its satellite terminal. Any
interruption in the service, or service
degradation is likely to have a major
impact on the quality of service perceived
by the users. Integration with the CCTV
system enables the operators to promptly
examine any disruption in the passenger
flow. The same happens with car park
occupancies that are also continuously
measured and monitored.
With such wealth of information from the
broad range of airport systems available at
the users fingertips through the
dashboard, an advanced situational awareness is generated which allows for
more efficient managerial interventions.
This is fundamental in an airport with five
terminal buildings, two metro stations,
four operational runways and passengers
averaging 132,000 a day, such as Madrid.
Integrating the dashboard with airport information systems
The Airport Dashboard for Madrid-Barajas
Airport is integrated with Indra’s designed
AODB (SCENA) and Resource
Management System, as well as with
third-party and legacy applications, using
an Enterprise Application Integrator.
EAI readiness means the dashboard can
be quickly incorporated in a standardised
message broker based architecture,
lowering costs of ownership and
guaranteeing scalability as new
information systems are incorporated.
The Airport Dashboard is ready to evolve
with the business, whether incorporating
operational changes as the airport grows,
adding new KPIs as hub-and-spoke
operations are put in place, or adapting to
new SESAR and NextGen requirements. ❉
Benefits for the airport manager:• Gathers the most relevant data from
several systems, analyses it and derives Key Performance Indicators.
• High-level holistic graphical view, which is intuitive and easy to use.
• KPIs are shown in real-time, in addition to their evolution being recorded for analysis purposes.
• Ability to drill down to the required level of detail.
• Easy and visual instant summary reports on-the-go.
• Each user can have a personalised view, with different levels of access to the desired information.
• Easy integration with third-party systems via an EAI.
• Ready for the future: ready for SESAR’s APOC concept.
• Ultimately improving the quality of service, turnaround times, operational performance and the bottom line.
IND
RA
AIR
PO
RT
S’ S
ucce
ss c
ases
The human-machine interface is web-based, so it can be easily used from any web
browser, or projected using a VideoWall.
The Airport Dashboard System is used in Madrid−Barajas’
Airport Management Centre as well as AENA’s Network
Management Centre.
Indicators and visualisations are tailored according to
specific operational needs.
Avda. de Bruselas, 3528108 AlcobendasMadrid (Spain)T +34 91 480 60 04F +34 91 480 60 41infoairports@indra.esindracompany.com
top related