luminis 4 to 5 best practices · don’t make me think as a rule, people don’t like to puzzle...

Luminis 4 to 5

Best Practices

Jacqueline Kijanski

ERP Solution Specialist

Cuyahoga Community College

Overview

Moving from 4 to 5.2.2

Content

Custom Roles

My Sites

Content Experts

Focus Groups

Usability Testing

After Go live

5.3

Cuyahoga Community College

More than 55,000 credit and non-credit students annually

Student ages range from 15-75

68% study part-time

4 Main Campuses

Parma, Highland Hills, Westlake, Downtown Cleveland

2 Corporate Colleges, Hospitality Management Center, Brunswick

University Center

5.2.2 Highlights

Targeted Announcements Email and Mobile

Targeted Announcements Site

Responsive Design

Differences in Luminis 4 to 5

Luminis 4 Luminis 5

uPortal Liferay

Channels and layouts Portlets and layouts

Uses uPortal channels to

display information

Uses Liferay portlets to

display information

Luminis Channels for

Banner

Banner Portlets for Luminis

Tabs Pages

My Groups My Sites

SSO Interfaces

INB

SSB (Self Service Banner)

DegreeWorks

Tec (Cornerstone)

Outlook

MS 365

3rd party and in-house applications

Content

Home Community

Pages

Portlets

Portlet Development

Custom Roles

Custom Roles

• Student, Student Worker, Faculty, Staff, Finance

Group Manager

Role Management

Control Panel

LP5 Corp Theme

LP5 Corp Theme

LifeRay Theme

My Tri-c Space

https://my.tri-c.edu

Registration

Paying for College

Student

New Student

Employee

Work Tools

Faculty

Tri-c Life

My Sites

Problems

Theme is not really responsive

Document Storage

Too much static content

Go-live ended up being a moving target due to related projects

Public Website vs. Portal

Success in a Web Portal

Success is all about

Content!

And it needs to be Fresh and Compelling

Content Experts

Faculty

Students

Staff

Enrollment Center

Bursar

Registrar

Financial Aid

Usability Testing

Don’t make Me Think

By: Steve Krug

Ten Tips on Usability Testing

The Lessons

Usability Means…

Usability means making sure something works well, and that a person of average ability or experience can use it for its

intended purpose without getting hopelessly frustrated.

Web applications should explain themselves.

As far as humanly possible, when I look at a web page it should be self-evident. Obvious. Self-explanatory.

Don’t Make Me Think

As a rule, people don’t like to puzzle over how to do things. If people who build a site don’t care enough to make things

obvious it can erode confidence in the site and its publishers.

Don’t waste my time

Much of our web use is motivated by the desire to save time. As a result, web users tend to act like sharks. They have to keep

moving or they’ll die.

Users still cling to their back buttons

There’s not much of a penalty for guessing wrong. Unlike firefighting, the penalty for guessing wrong on a website is just a

click or two of the back button. The back button is the most-used feature of web browsers.

Steven Krug http://www.sensible.com/

Ten Tips on Usability Testing

We’re creatures of habit

If we find something that works, we stick to it. Once we find something that works — no matter how badly — we tend not to

look for a better way. We’ll use a better way if we stumble across one, but we seldom look for one.

No Time for Small Talk

Happy talk is like small talk – content free, basically just a way to be sociable. But most Web users don’t have time for small

talk; they want to get right to the beef. You can – and should – eliminate as much happy talk as possible.

Don’t lose search

Some people (search-dominant users), will almost always look for a search box as they enter a site. These may be the same

people who look for the nearest clerk as soon as they enter a store.

We form mental site-maps

When we return to something on a Web site, instead of replying on a physical sense of where it is, we have to remember

where it is in the conceptual hierarchy and retrace our steps.

Make it easy to go home

Having a home button in sight at all times offers reassurance that no matter how lost I may get, I can always start over, like

pressing a Reset button or using a “Get out of Jail free” card.

Steven Krug http://www.sensible.com/

After Go Live

Meet again with users to find out needs

Keep content current

5.3

5.3 Released in March 2016

Liferay 6.2

Oracle 12c support

Banner Transformation

Updated Marketplace Plugins

Responsive Design

5.3

Luminis Platform Roadmap

Questions