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LOUISE SHIPLEY

Fellowes Brands

OPI EUROPEAN FORUM 2017

The changing work environment and its impact on employee

health and wellbeing

Louise ShipleyEuropean Business Team Manager,

Workspace Management, Fellowes Brands (Europe)

lshipley@fellowes.com

1. What is changing within the work environment?

2. What problems are being created?

3. Why is Health & Wellbeing so important?

4. What can businesses do about this?

Content

So, what is changing?

58.6% of European adults are overweight

and 23% are obese

http://www.euro.who.int/en/health-topics/noncommunicable-diseases/obesity/data-and-statistic

WE are changing…

30% never engage in basic physical activity such as

gardening, dancing, washing the car etc

42% of Europeans never exercise or play sport

http://ec.europa.eu/health/sites/health/files/nutrition_physical_activity/docs/ebs_412_en.pdf

30% of the European workforce will be over 55

by 2030

https://osha.europa.eu/sites/default/files/infographics/Infographic%20HWC_210x495_EN.jpg

Flexible working… remote working

Longer hours and complex workloads

We only stop when we sleep

Blurring of work/life balance

Increase of sedentary tasks

Always connected. Always on

The WAY and WHERE we working is changing…

• More generations than ever are working together

• Work has evolved from a source of stability to self-expression

• For millennials, their jobs are an integral part of their lifestyle

• Gen Z (2000+) are digital natives looking for teamwork, play and flexibility

Who we work WITH is changing

Younger employees are more likely to use ergonomic workstation accessories

11

75%

83%78% 77%

68%64%

Total 18-24 25-34 35-44 45-54 55-64

Q23 Which of the following ergonomic products do you usually use when working on a computer, laptop or tablet at your main place of work?

• Use at least one ergonomic workstation accessory

Loudhouse Research, commissioned by Fellowes 2017

Generation Z

Millennials

Generation X

Baby Boomers

Baby Boomers 1946 -1964Generation X 1965 - 1979Millennials 1980 - 1997Generation Z 1998 - 2020

• More complex – more devolved

• Shift from ‘process working’ to ‘knowledge or wisdom working’ activities

• Evolving, agile roles

• Learning new skills and technologies

• Collaborating to find solutions

We have greater expectations…and pressures… about how we work

What problems are being created?

The European workeris becoming

increasingly unwell

94% of European workers sit for long periods of time without moving around

Loudhouse Research, commissioned by Fellowes 2016

• 78% believe bad working habits at their desk cause ailments such as back ache, neck ache and eye strain

• 60% say the bad habits affect their performance

Loudhouse Research, commissioned by Fellowes 2016

Many of us adopt bad working habits

• Harder to identify• Harder to measure • Harder to address

56% of European workers are going to work when their performance is affected by work-related health issues

This has a major impact on workplace productivity

Loudhouse Research, commissioned by Fellowes 2017

Presenteeism is the new absenteeism

More than 50% of EU workers consider stress to

be common in their workplace

http://hw2014.healthy-workplaces.eu/en/stress-and-psychosocial-risks/facts-and-figures

Why is Health & Wellbeing so important?

Staff costs typically account for about 90% of an organisation’s operating costs. It follows that the productivity of staff, or anything that impacts their ability to be productive, should be a major concern for any organisation.

World Green Building Council

Businesses biggest asset is People

Businesses across Europe are losing an estimated €73 billion annually due to employee sickness caused by work-related ailments

Source: Loudhouse Research 2016, commissioned by Fellowes

IT’S THE LAWto undertake regular workstation risk assessmentsEC DIRECTIVE 90/270/EEC

39% of European employees say they’ve never had one

Loudhouse Research, commissioned by Fellowes 2016

European Agency for Health & Safety at Work

2016 – 2017 Campaign

93% believe being comfortable at their desk helps them be more productive and perform better at work

Loudhouse Research, commissioned by Fellowes 2016

Happy and healthy employees do better work – and more of it

Across Europe, 74% of senior managers believe that offering health & wellbeing initiatives will help them to attract better staff

Loudhouse Research, commissioned by Fellowes 2017

77% of EMPLOYEES believe companies with strong health and wellbeing ethics attract the best staff

Loudhouse Research, commissioned by Fellowes, 2017

Research from the Global Wellness Institute estimates that investment in workplace wellbeing (now worth €18 billion in Europe) will “explode in the next five to 10 years.”

Today, the GWI estimates that only 23% of European workers have access to workplace wellbeing initiatives/services.

Workplace Wellbeing Awareness is on the rise

But we will work differently

• New kinds of jobs are being created

• New ways of working are evolving

• New skill sets are being introduced

Attracting and retaining top quality people will be essential

The future is not all about robots

What can businesses do about this?

Health & wellbeing at work is far more than just providing

employees with a bowl of fruit

*https://ergonomicedge.wordpress.com/tag/cost-savings/**Using Total Worker Health® Concepts to Reduce the Health Risks from Sedentary Work, National Institute for Occupational Safety and Health

Prolonged sitting is linked to numerous health concerns, hinders proper digestion and damage may be irreversible.

Sitting is associated with back and shoulder pain, premature mortality, diabetes, chronic diseases, metabolic syndrome, and obesity.**

Sedentary working for prolonged periods is dangerous

Prevention is Critical

Ergonomic Injuries are costly

New breed of work-related issues

Medical assistance is increasingly complex

Health and Wellbeing at Work

Avenues of Influence

Physical and psychological work environment

• Strong, effective and visible leadership is vital to improving health in the workplace

• There’s a legal and ethical duty to look after the health of employees

• Businesses need healthy employees to drive success

https://osha.europa.eu/en/themes/leadership-and-worker-participation

Business leaders need to lead by example

74% of employees agree that the wellbeing programmes encourage and support them to take care of their health.

We take the health and wellbeing of our people seriously

https://www.ft.com/content/9a5cc7fc-439b-11e6-9b66-0712b3873ae1

Tim Munden, chief learning officer at Unilever, estimates that across its European businesses, the consumer products group recoups €6 for every €1 invested in health programmes.

Companies are using extensive tailored wellbeing programmes and initiatives to lower absenteeism /presenteeismcosts, attract / retain talent and encourage a healthy workforce

http://www.forbes.com/sites/danschawbel/2016/11/01/workplace-trends-2017/2/

A healthy workforce is defined by individual value

Pivotal factor was whether an employee identified their company as “caring about their

health/wellness,” and when they did, their overall health, stress levels and job

engagement improved significantly.

• They are seeking solutions, not just products

• Looking for consultative approach – expert advice

• Added value – knowledge and training for best practice

• Access to tools that help improve employees’ health, wellbeing and performance

Businesses are looking for added value

Encourages the demise of the sedentary workplace

• Embraces the active working phenomenon

• Defines a new “healthy” business culture

• Reflects the strategic vision and values of the business

The healthy workplace of the future

OPI EUROPEAN FORUM 2017

The changing work environment and its impact on employee

health and wellbeing

Louise ShipleyEuropean Business Team Manager,

Workspace Management, Fellowes Brands (Europe)

lshipley@fellowes.com