longitudes & attitudes kumar narayanan client partner tata consultancy services
Post on 15-Dec-2015
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TCS Overview
• TCS was established in 1968 • 904 active and varied clients• With a diverse workforce (9%)• Over 1,07,000* employees• Global presence - 155 offices in 41 countries with GDC in 9
countries• First and Largest Software R&D centre in India with $9.6 Million
investment
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Logistics & InfrastructureRegulatory Compliance & Security
PeopleProcess
• Data Privacy & Access• Intellectual Property Protection• Political Issues & Stability • Currency Related Risk & Tax incentives
• Code Buggier?• Loss of Productivity?• Process Heavy?
• CMM 1 meets CMM 5• Forced to prioritize and Packetize Work
• Transparency to who works on my project• How to encourage more offshore• How to ensure Multi vendor
Collaboration in offshore environment
• (Multi) Cultural Issues• Language & Semantics
• Ensuring Right expertise comes in• Knowledge Leakage
• Ineffective KT due to Distance• Attrition
• Senior Management Connect & Locus of Decision Making
• Fear of losing jobs to offshore
• Late night work • Increased communication and Travel
expenses• Overhead on Supplier management
process• Higher Infrastructure cost
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People
Ensuring Right expertise comes inAm I getting dummies to work for me?
ABC
(Multi) Cultural Issues“I will try or May be = No” ?????
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Knowledge LeakageWill my team not know enough about their job?
Will I lose the team that I train? Will I lose them too quick?
People
Senior Management Connect & Locus of Decision Making
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Process
Process HeavyCMM 1 meets CMM 5
Forced to Prioritize and Packetize Work
Transparency to who works on my project
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Process
How to encourage more offshore How to ensure Multi vendor Collaboration in offshore environment?
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Regulatory Compliance & Security
Currency related risks & Tax incentives
Political issues & stability
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