librarysearch update: how to place a hold request

Post on 14-Apr-2017

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Library ServicesPlacing a hold

request

January 2016@RHUL_Library

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Hold requests allow you to reserve a copy of book that is on loan – once you request a book, you will be added to a queue to borrow the book next, and once it is returned and you are first in the queue, you will receive an email to let you know.

The process has changed following our system upgrade, so follow these steps to place a hold request on a book that you need.

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1.Choose ‘Get it’2.Under ‘Request Options’, choose ‘Request’

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3. Complete the form – make a note of the Pickup location!

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4. Choose ‘Request’

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When the book is returned and you are next in the queue, you will receive an email to let you know. The book will be held on the Holds Request shelf behind the helpdesk in the Library.

Questions?Email library@royalholloway.ac.uk

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