library 2.0 and web 2.0

Shane Nackerud

Minnesota Association of Law LibrariesMay 16, 2008

http://youtube.com/watch?v=kAzzpfuD1CM

Agenda

• Web 2.0– What is it?– What are the

characteristics?– What are some

examples?

• Library 2.0– What is it?– Why is it important?– What are some

examples?

What is Web 1.0?

10 years later...

PROPOSAL:Semantic Web Developmenthttp://www.w3.org/2000/01/sw/DevelopmentProposal

The Semantic Webhttp://www.sciam.com/article.cfm?articleID=00048144-10D2-1C70-84A9809EC588EF21

Interaction

HumanInteraction

ComputerInteraction

15+ years later...

Web 2.0

• Easy to use• Encourage users to help build the

information environment– User trust

• Change based on use and user expectations– Perpetual beta

• Allow for the reuse of data – mashups

– http://en.wikipedia.org/wiki/Web_2.0

Categories

• Social networking• Media sharing sites• Social

bookmarking/tagging sites

• Wikis• Blogs

• Virtual worlds• RSS feeds, podcasts• APIs• Widget

development and inclusion– Including chat or IM

services

HumanInteraction

Social Networking

The next big thing?

Privacy

Connection, CollaborationBeing a part of something big

Media Sharing Sites

Copyright

Connection, Creativity, SharingBeing a part of something big

Social Bookmarking

Wisdom of Crowds

• British scientist Francis Galton went to the fair

• Watched the crowd try to guess the weight of a fat ox

• The ox weighed 1,198 lbs.• The crowd’s average guess

(about 800 people) was 1,197 lbs.

• No one person got close, but the crowd collectively made the best guess

• Critical Mass

Wikipedia statistics and comparisons

• Over 2.3 million articles– ~150,000 articles in online version of Britannica

• Impressive range of topics, especially in technology and popular culture

• 2005 Nature compared quality of Wikipedia vs. Britannica– 42 blinded, science entries– On average 4 errors in Wikipedia articles, 3 errors in

Britannica entries

– http://www.nature.com/news/2005/051212/full/438900a.html

Wikiality

• Consensus of opinion trumps factual information

• Encouraged viewers to alter specific topics in Wikipedia by writing:

– African elephants have tripled in the last six months

– George Washington did not have slaves

– Oregon is Idaho’s Portugal

• Together "we can all create a reality that we all can agree on.”

Authority

Breadth of information, dispersed expertise, a culture of welcomed

contribution

Virtual Worlds

ComputerInteraction

I find your lack of faith disturbing …

http://twemes.com/mall08http://twemes.com/mall08

http://www.youtube.com/watch?v=NLlGopyXT_g

Questions?

Library 2.0

How have libraries reacted?

(with a thanks to Peter Brantley and Lorcan Dempsey)

In 2006 EMI, the world’s fourth-biggest recorded-music company, invited some teenagers into its headquarters in London to talkto talk to its top managers about their listening habits. At the endof the session the EMI bosses thanked them for their comments and told them to help themselves to a big pile of CDs sitting on atable. But none of the teens took any of the CDs, even thoughthey were free. “That was the moment we realized the game wascompletely up,” says a person who was there.

“From Major to Minor,” The Economist, Jan 10, 2008

Changing

• Music industry• Travel agencies• Book stores• Stock brokers• Education• TV and entertainment• Newspapers and magazines

Visits to LoC Reference Room 96-04

ARL Reference Queries/Full time students

ARL Circulation Statistics 1995-2003http://radar.oreilly.com/archives/2007/07/if-libraries-had-shareholders.html

Libraries are changing

Web 2.0?Users expect itUsers prefer it

Library 2.0

• Library 2.0 is all about library users -- it's about participation -- involving users in service creation and evaluation.

• http://www.squidoo.com/library20/

• Creating user friendly services that people expect, and encouraging participation

• Any service, physical or virtual, that successfully reaches users, is evaluated frequently, and makes use of customer input is a Library 2.0 service.

– http://www.libraryjournal.com/article/CA6365200.html

• Areas of change: policy, programming, physical spaces, and technology

Library 2.0 = (books 'n stuff + people + radical trust) x participation

Darlene Fichter - http://library.usask.ca/~fichter/blog_on_the_sid

e/

Attention and Workflow

• Then– Resources scarce, attention abundant– Users built workflow around the library

• Now– Attention scarce, resources abundant– The library must build its services around user workflow

» Lorcan Dempsey – “Getting into the Flow” (2007)

What can you do?

PlayExperiment

Try things out

Try to meet your users’ needs with technology and services they are

probably familiar with

“Google is one of the few large companies that gets one fundamental

rule of the Internet:

Trying stuff is cheaper than deciding whether to try it.”

Don Marti, LinuxWorld, Dec. 13 2007

In the flow …

Catalog/Amazon Mashup

Want to learn more? http://www.lib.umn.edu/site/mncatamazon.phtml

Add your catalog to the browser search

Add your catalog to Firefox 2.*, Firefox 3.* Internet Explorer 7

•OpenSearch Technology

http://www.opensearch.org/Home

Easy to build search box

Blog RSS Feed

Aleph X created RSS Feed

LibData RSS Feed

Our home pages are potential widgets

Libraries using Social Media sites

http://www.flickr.com/photos/vcutmlsca/http://www.flickr.com/photos/vcutmlsca/

http://www.flickr.com/photos/csbsjulibrary/http://www.flickr.com/photos/csbsjulibrary/

http://youtube.com/profile?user=GTMechEngVidshttp://youtube.com/profile?user=GTMechEngVids

http://www.asu.edu/lib/librarychannel/http://www.asu.edu/lib/librarychannel/

http://www.youtube.com/watch?v=iMSk5zFVH4s

Libraries and Wikis

http://wikisites.mcgill.ca/GlobalHealthGuide/http://wikisites.mcgill.ca/GlobalHealthGuide/

Libraries and Social Bookmarking

http://del.icio.us/libweb/http://del.icio.us/libweb/

http://libraries.mit.edu/help/virtualref/http://libraries.mit.edu/help/virtualref/

http://del.icio.us/virtualrefhttp://del.icio.us/virtualref

Libraries and Social Networking

Libraries and Virtual Worlds

http://www.infoisland.org/

http://www.davidrumsey.com/

David Rumsey Map Collection

University of Minnesota

Staff Wiki – http://wiki.lib.umn.edu/

UThink Blogs – http://blog.lib.umn.edu/

Meebo Chat widget – http://busref.lib.umn.edu/

Grad student view

Resource suggestions based on subject

- and library suggestions

MyU Portal

myLibrary

iGoogle Integration

RSS Feeds – http://www.lib.umn.edu/site/rss.phtml

Stuff Mentioned

• RSS• Wikis• Blogs• Podcasting• Tags and Folksonomy• Instant messaging

• Photos and images • Social networking• Social bookmarking• Mashups• Videos/vodcasting• Virtual worlds

Where (else) can we make our mark?

PLAY!Take some time and give these new

technologies a try!

Something to think about

• Dale Hoiberg:. [The Britannica] model works well. Wikipedia is very different, but nothing in their model suggests we should change what we do.

• Jimmy Wales: Fitting words for an epitaph…

• http://online.wsj.com/public/article/SB115756239753455284-A4hdSU1xZOC9Y9PFhJZV16jFlLM_20070911.html?mod=blogs

Wrap-up

Users are changing

• "We simply do not understand enough about these students, who will have been weaned on peer-to-peer file swapping, Google searches, MySpace, and wireless instant messaging, nor about how new software and portable devices will influence the configuration of future learning environments”

• “Why Study Users?” By Diane Harley• http://www.firstmonday.org/issues/issue12_1/

harley/index.html

Users are changing

• “How hard this new cohort works, how they try to compete, how they fit into teams. How they take risks –  all are different in statistically verifiable ways.  And those differences are driven by one central factor:”

• “growing up with video games.” • Got Game: How the Gamer Generation Is

Reshaping Business Forever

http://23thingsonastick.blogspot.com/

23 Things on a StickMINITEX

http://www.macalester.edu/library/libtechconference/index.html

Midwest Library Technology ConferenceMay 29-30

http://blog.lib.umn.edu/liblearn/blog/

Learning 2.0 from UMD LibraryStart at July 2007

Read Library blogs

• Tame the Web– http://tametheweb.com/

• Lorcan Dempsey’s weblog– http://orweblog.oclc.org/

• Free Range Librarian– http://freerangelibrarian.com/

• Library Crunch– http://librarycrunch.com/

• ReadWriteWeb– http://www.readwriteweb.com/

http://kmspace.blogspot.com/

My new favorite blog!

Any other good blogs to read?

Twitter some URLs!Mark your tweets as #mall08

http://twemes.com/mall08

Peter Brantley

• Architectures for Collaboration

– http://tinyurl.com/6b6c4y• What Rupert would tell the DLF

– http://www.slideshare.net/naypinya/what-rupert-would-tell-the-dlf

• Peter Brantley’s Thoughts and Speculations

– http://blogs.lib.berkeley.edu/shimenawa.php

Use del.icio.us

Search for Web 2.0 or Library 2.0 tags

http://del.icio.us/tag/library2.0

Architectures for Collaboration

“Libraries must change. We need to be focused on engaging the world, empowering people, thinking much more ambitiously, and sometimes taking risks that we think might

border on foolish.”

Library Mantras

• Libraries must be everywhere – get your collections into search engines

• Libraries must be designed to get better through use – how people use your resources should “teach the machine”

• Libraries must be portable – is your library mobile device ready?

• Libraries must be tools of change – our children probably won’t read printed books in college

http://www.youtube.com/watch?v=Zto6aTZM9t0

Nokia Morph

Collaboration

Libraries need to seek it out between each other and in the

communities we serve

http://www.ariadne.ac.uk/issue55/jisc-debates-rpt/

Libraries of the Future

http://www.resourcefulidiot.com/2008/05/explaining-web-10-web-20-

web-30/

Explaining Web 1.0, 2.0 & 3.0

Excited

? or !

I’ll let you decide

Lastly, thanks to Cody Hanson for the use of some of his slides and ideas

Questions?

Thanks for having me!

Shane Nackerudsnackeru@umn.edu