lexmark x5100 series user's guide
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Lexmark X5100 All-In-OneSeries Users Guide
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Safety information Use only the power supply provided with this product or the manufacturers authorized
replacement power supply.
Connect the power cord to an electrical outlet that is near the product and easilyaccessible.
Refer service or repairs, other than those described in the user documentation, to a
professional service person.CAUTION: Do not use the fax feature during a lightning storm.
CAUTION: Do not make any cabling connections (power cord,telephone, etc.) during a lightning storm.
Edition: November 2002
The following paragraph does not apply to any country where such provisions areinconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THISPUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS ORIMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do notallow disclaimer of express or implied warranties in certain transactions; therefore, thisstatement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes areperiodically made to the information herein; these changes will be incorporated in latereditions. Improvements or changes in the products or the programs described may be madeat any time.
Comments about this publication may be addressed to Lexmark International, Inc.,Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In theUnited Kingdom and Eire, send to Lexmark International Ltd., Marketing and ServicesDepartment, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use ordistribute any of the information you supply in any way it believes appropriate without incurringany obligation to you. You can purchase additional copies of publications related to this productby calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other
countries, contact your point of purchase.References in this publication to products, programs, or services do not imply that themanufacturer intends to make these available in all countries in which it operates. Anyreference to a product, program, or service is not intended to state or imply that only thatproduct, program, or service may be used. Any functionally equivalent product, program, orservice that does not infringe any existing intellectual property right may be used instead.Evaluation and verification of operation in conjunction with other products, programs, orservices, except those expressly designated by the manufacturer, are the users responsibility.
Copyright 2002 Lexmark International, Inc.All rights reserved.
UNITED STATES GOVERNMENT RIGHTSThis software and any accompanying documentation provided under this agreement are
commercial computer software and documentation developed exclusively at private expense.
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Contents
This book is for Windows users. Macintosh users can click the Help buttonon any screen to access the Macintosh Users Guide and Help. You can dothis after installing your All-In-One and removing the installation CD fromthe computer.
Learning about your All-In-One ........................................ 1
Setting up your All-In-One ............................................................. 1
Understanding the All-In-One parts .............................................. 2
Understanding the operator panel ................................................3
Understanding the All-In-One software ......................................... 8
Understanding the paper type sensor ......................................... 13
Using your All-In-One ......................................................16
Placing your document on the scanner glass ............................. 16
Loading paper ............................................................................. 17
Copying using the operator panel ............................................... 20
Copying using the All-In-One software ....................................... 21
Scanning using the operator panel ............................................. 22
Scanning using the All-In-One software ...................................... 24
Printing ........................................................................................ 26
Sending a fax using the operator panel ...................................... 26
Sending a fax using the All-In-One software ............................... 27
Creating projects ......................................................................... 27
Networking .................................................................................. 37
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Maintenance ..................................................................... 38
Replacing the print cartridges .....................................................38
Aligning the print cartridges ........................................................ 42
Cleaning the print cartridge nozzles ............................................ 42Wiping the print cartridge nozzles and contacts ......................... 44
Preserving the print cartridges .................................................... 45
Ordering supplies ........................................................................ 45
Troubleshooting ...............................................................46
Setup troubleshooting ................................................................. 46
General troubleshooting .............................................................. 46
Other help sources ...................................................................... 65
Notices .............................................................................. 66
Statement of Limited Warranty .......................................68
Index ..................................................................................70
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Learning about your All-In-One
You can use the Lexmark X5100 Series to do a variety of things. A coupleof important things to note:
You do notneed to attach your All-In-One to a computer to makecopies.
You doneed to attach your All-In-One to a computer to send faxes.
Note: The computer must have an internal modem or be
connected to an external one and the modem must beconnected to a phone line.
If your All-In-One is attached to a computer, you can use theoperator panel or the All-In-One software to create your projects.
Setting up your All-In-One
Follow the instructions on your All-In-One setup documentation to installthe hardware and software. For setup troubleshooting, see page 46.
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Understanding the All-In-One parts
The table on page 3 describes each part.
USB cablePower supply
Display
Operator panel(see page 3)
Paper supportPaper guide
Paper exit tray
Top cover
Scanner lock (underneathscanner unit)
Scanner support
Scanner unit
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Understanding the operator panel
The operator panel buttons help you scan, copy, fax, and customizedocuments. A light indicates whether or not the All-In-One is on, and a
display features the All-In-One status, messages, and menus. You canpress and hold any button to scroll through a list of options on the display.The table on page 5 shows what each button does.
Note: Button functions (except Stop/Clear) are disabledduring printing, copying, and scanning.
Use the: When you want to:
Display Check the status of the All-In-One.
Operator panel Operate your All-In-One (attached to a computer orunattached).
For more information, see page 4.
Paper exit tray Stack paper as it exits the All-In-One.
Paper guide Make sure paper feeds correctly into the All-In-One.
Paper support Load paper in the All-In-One.
Power supply Supply power to the All-In-One.
Scanner lock Lock or unlock the scanner.
Note: Unlock the scanner before use. Lock thescanner if you are moving your All-In-One.
Scanner support Keep the scanner unit open to change cartridges,unlock the scanner, or lock the scanner.
Scanner unit Change cartridges.
Unlock the scanner.
Lock the scanner.Note: Lift the scanner unit to do these things.
Top cover Place an item on or remove an item from thescanner glass.
USB cable Connect your All-In-One to a computer.
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Power
Start Fax
Start Scan
Photo Copy
Black Copy
Copy Quality
Reduce/Enlarge
Number ofCopies
Options
Left arrow (-)
Right arrow (+)
Select
Color Copy
Photo
Options
E-mail, File,Software
Stop/Clear
Power light
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Press: When you want to:
Black Copy Make a black and white copy using the current copysettings. For help, see page 20.
Color Copy Make a color copy of a color image using the current
copy settings. For help, see page 20.
Copy Quality Select a copy quality: Quick, Normal, Better, or Best.
E-mail, File,Software
Select a new scan destination. For help, see page 22.
Note: Use this button when the All-In-One is attached toa computer.
Left arrow Decrease a menu number or scroll backward through alist of options on the display.
Right arrow Increase a menu number or scroll forward through a listof options on the display.
Number of Copies Specify the number (1-99) of copies to make.
Options Scroll through the menu headings. For help, see page 6.
Photo Copy Begin a photo copy job using current Photo Optionssettings (the highest quality scan and print resolutions).
Photo Options Select the quantity and size of photograph reprints.
Power Turn your All-In-One on or off.
Note: If your All-In-One is on, you can turn it off, and thenenter the state of lowest power. To do this, hold the Powerbutton for at least 5 seconds.
Reduce/Enlarge Reduce or enlarge your original document bypercentage, to Fit to Page, or to poster size.
Select Choose the option currently shown on the display.Start Fax Scan and send a document to the fax software.
Note: The All-In-One must be attached to a computerwith a modem.
Start Scan Scan an image using the current scan settings, and thensend it to a program.
Note: The All-In-One must be attached to a computer.
Stop/Clear Cancel a scan, print, or copy job in progress.
Exit a menu and return to the default settings.
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Operator panel menus
When you press Photo Options,and then the right arrow buttonrepeatedly, the following menu headings appear:
When you press Options, and then the right arrow button repeatedly, the
menu headings below appear. When the one you want appears, press theright arrow button to scroll through the available list, and then press Selectto save the setting.
From this menu: You can:
Reprint Size Specify the copy size for your photo.
Repeat Photo Specify number of photos to place on one page.
Photo Copy Start a photo copy job.
From this menu: You can:
LIGHTER/DARKER Lighten or darken the copied image.
BLANK PAPER SIZE Specify the size of the paper loaded in the papersupport.
BLANK PAPER TYPE Specify the type of the paper loaded in the papersupport.
Note: If you leave this on Auto Detect, the default,the paper type sensor (see page 13) optimizesthe setting according to the type of paper loaded.
REPEAT IMAGE Specify the number of images to place on onepage.
COLOR Adjust the color intensity of the copy.
ORIGINAL SIZE Specify the size of the document on the scannerglass.
Note: Leave this on Auto Detect (the default)unless the size of the document output you areprinting is not satisfactory.
CONTENT TYPE Specify the type of document on the scannerglass.
COLLATE-BLACK Collate multiple black and white copies.
Note: You cannot collate color copies.
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Note: The option currently selected has an asterisk (*) besideit on the display.
IRON-ON/MIRROR Print a mirror image of the scanned image.
CARTRIDGES Select:
Ink Levels to display the print cartridge inklevels.
Change to see instructions on how to changethe print cartridges.
Align to automatically align the printcartridges.
Clean to clean the print cartridges.
Self Test to print a test page.
POWER SAVE Select a time to begin reducing power:
After 10 minutes After 30 minutes (the default)
After 60 minutes
Never
CLEAR SETTINGS Select when (after 2 minutes or never) you wouldlike your All-In-One to return to the defaultsettings.
SET DEFAULTS Select the current settings as the default settingsor restore the factory default settings.
LANGUAGE Select a language for all display text.
From this menu: You can:
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Understanding the All-In-One software
The All-In-One software includes the:
Lexmark X5100 Series All-In-One Center - helps you perform
various scan and copy operations and manage your saved images. Print Properties - helps you adjust printing settings.
Note: Available from almost every application that prints.
Lexmark X5100 Series Photo Editor - helps you edit your photos.
Lexmark X5100 Series Solution Center - provides maintenance andtroubleshooting help.
Using the Lexmark X5100 Series All-In-One Center
You can access the Lexmark X5100 Series All-In-One Center by:
Double-clicking the Lexmark X5100 Series All-In-One Centerdesktop icon.
Clicking Start Programs Lexmark X5100 Series LexmarkAll-In-One Center.
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You can use the Lexmark All-In-One Center to:
Select a scan destination.
Select a copy quantity and color.
Scan, copy, print, and do creative tasks.
Access troubleshooting and maintenance information. Preview images you want to print.
Manage photos (copy them to folders, print them, do creativecopying), using the View Saved Images tab.
Do many other projects.
Using Print Properties
You can change your All-In-One settings in Print Properties. To open PrintProperties:
1 With your document open, click File Print.
The Print dialog box appears.
2 In the Print dialog box, click Properties, Preferences, Options, orSetup (depending on your program or operating system).
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The Print Properties screen appears.
The I Want To... menu tells you what All-In-One settings to select toprint a variety of things such as photos, banners, and envelopes.
Selecting the tabs (Quality/Copies, Paper Setup, and Print Layout)along the left side of the Print Properties dialog box lets you selectyour All-In-One settings.
Using the Lexmark X5100 Series Photo Editor
The Lexmark X5100 Series Photo Editor lets you adjust photo attributes(brightness, contrast, and orientation) of scanned images.
There are three ways to open the Lexmark X5100 Series Photo Editor:
Click Start Programs Lexmark X5100 Series Lexmark PhotoEditor.
From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon, click View Saved Images, click on an
image to open, and then click Edit. From the All-In-One Center, scan image to Photo Editor.
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The Photo Editor appears:
Using the Lexmark X5100 Series Solution Center
The Lexmark X5100 Series Solution Center (LSC) is a guide you can referto for All-In-One help and to check the current All-In-One status. To openthe LSC, click Start Programs Lexmark X5100 Series
Lexmark X5100 Series Solution Center.
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The following table describes the LSC tabs.
From this tab: You can:
How To Receive information about basic features.
Receive scan, copy, fax, and print instructions. Receive project information.
Go online to view more ideas.
Search the electronic guide.
Status (the tab thatappears on Start)
Check the current All-In-One status.
See what type of paper is in the All-In-One.
View ink levels.
Troubleshooting Check the current All-In-One status.
View recommended Help topics. View common troubleshooting topics.
Search for more specific troubleshooting topics.
Visit the support area online.
Maintenance Print a test page.
Visit the supplies area online.
View information about how to purchase newcartridges.
Clean the print cartridge nozzles. Align the cartridges.
Solve other problems.
Note: Some links will not work while a job is inprogress.
Contact Information View information about ordering supplies.
Receive contact information for LexmarkCustomer Support and view a list of phonenumbers.
Register your All-In-One. Receive an All-In-One Software update.
Find out about special offers.
Visit the Lexmark Web site.
Advanced Change voice or printing status appearanceoptions.
Change your network print settings.
View software version information.
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Understanding the paper type sensor
Your All-In-One has a paper type sensor that detects these paper types:
Plain paper
Coated paper Glossy/photo paper
Transparencies
If you load one of these paper types, the All-In-One detects the paper type
and automatically adjusts the paper type settings and print resolution.
Note: Your All-In-One cannot detect the paper size. For help,see page 13.
To choose the paper size:
1 With your document open, click File Print.
2 In the Print dialog box, click Properties, Preferences, Options, orSetup (depending on your program or operating system).
The Print Properties screen appears.
3 From the Paper Setup tab, select the paper size you are using.
4 Click OK.
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The paper type sensor is on unless you turn it off. If you want to turn it off:
1 With your document open, click File Print.
2 In the Print dialog box, click Properties, Preferences, Options, or
Setup (depending on your operating system).The Print Properties screen appears.
3 Click Options.
4 Click Paper Type Sensor Options.
5 Click Allow the paper type sensor to select paper type (thedefault) to deselect it.
6 Click OK.
To permanently turn it off:
1 Click Start Settings Printers and Faxes or Printers.
2 Right-click the printer icon.
3 Click Printing Preferences or Properties.
4 Click Options (Windows 2000) or the Printer Settings tab and thenchange (Windows 9x).
5 Click PTS Options.
6 Click the box to deselect it.
7 Click OK.
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8 Click OK.
Note: To temporarily override the paper type sensor for aparticular print job, specify a paper type in the GUI
(graphical user interface) under Specialty paper.
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Using your All-In-One
Placing your document on the scanner glass
1 Open the top cover.
2 Place the item you want to copy face down on the scanner glass.Make sure the upper left corner of the front of the item aligns with
the arrow.
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Loading paper
Follow these guidelines when loading plain and specialty paper in thepaper support.
You can load up to: Make sure:
100 sheets of plainpaper
The paper is designed for use with inkjet printers.
10 envelopes The envelopes are loadedvertically against the rightside of the paper support.
The stamp location is in theupper left corner.
The envelopes aredesigned for use with inkjetprinters.
You squeeze and slide thepaper guide to the left edgeof the envelope (as shown).
25 sheets of labels The labels are designed for use with inkjet printers.
10 sheets of card stock The card stock is designed for use with inkjetprinters.
The thickness does not exceed .025 inches.
10 greeting cards,index cards, postcards,or photo cards
The cards are loaded vertically against the right side ofthe paper support.
25 sheets of coated,photo, or glossy paper
The glossy or coated side faces you.
10 transparencies The rough side faces you.
The transparencies are designed for use with inkjetprinters.
100 sheets of customsize paper
Your paper size fits within these dimensions:
Width
76 to 216 mm
3.0 to 8.5 in.
Length
127 to 432 mm
5.0 to 17.0 in.
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To load most types of paper (see page 28 for banner paper):
1 Place the paper against the right side of the paper support with theprint side facing you and the top of the paper feeding into the paper
support.
2 Squeeze and slide the paper guide to the left edge of the paper.
25 iron-on transfers You follow the loading instructions on the iron-onpackaging.
The blank side faces you.
20 sheets of bannerpaper
The banner paper is designed for use with inkjetprinters.
You can load up to: Make sure:
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Note: Do not force the paper into the All-In-One.
Before you begin copying (page 20), scanning (page 22), printing(page 26), or sending faxes (page 26), refer to the information below about
how much paper the All-In-One exit tray can hold.
The All-In-One paper exit tray can hold:
50 sheets of paper
10 sheets of labels
10 envelopes
10 cards
1 transparency
Note: To avoid smearing ink, remove each transparency fromthe paper exit tray before the next one exits theAll-In-One. Transparencies may require up to 15minutes to dry.
You can use your All-In-One to copy, scan, print, and fax. The followinginstructions explain how to complete these tasks. To find out how to create
specific projects, see page 27.
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Copying using the operator panel
1 Make sure your All-In-One is on.
2 Open the top cover.
3 Place the item you want to copy face down on the scanner glass.Make sure the upper left corner of the front of the item aligns with
the arrow at the bottom right of the scanner.
4 Close the top cover.
5 If you are making one copy, go to step 7. If you are making multiplecopies, continue with step 6.
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6 Press Number of Copies repeatedly until the number (any number1-99) of copies you want to make appears.
Note: You can also use the right and left arrows to movethrough the number list.
7 Press Color Copy to create a color copy of your document or pressBlack Copy to create a black and white copy of your document.
The All-In-One is working when the display reads COPYING.
8 After making multiple copies, press Stop/Clear to return to thedefault setting.
Copying using the All-In-One software
1 Make sure your computer and your All-In-One are on.
2 Open the top cover.
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3 Place the item you want to copy face down on the scanner glass.Make sure the upper left corner of the front of the item aligns with
the arrow at the bottom right of the scanner.
4 Close the top cover.
5 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears.
6 Click Preview Now to see your scanned image.
7 Select a quantity and color for your copies.
Note: To choose a paper size or further customize your copyjob, click See More Copy Settings.
8 Click Copy Now.
Scanning using the operator panel
You can use your All-In-One operator panel to scan.
1 Make sure your All-In-One is on and connected to your computer.
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2 Open the top cover.
3 Place the item you want to scan face down on the scanner glass.Make sure the upper left corner of the front of the item aligns with
the arrow at the bottom right of the scanner.
4 Close the top cover.
5 Press E-mail, File, Software.
The scan destination that you last selected (or the factory default,e-mail) appears.
6 Press the right arrow to scroll through the list of scan destinations.
7 When your preferred scan destination appears, press Select.
8 Press Start Scan to begin a scan job using the current settings.
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Scanning using the All-In-One software
You can use your All-In-One software to scan in many ways. You can:
Repeat images (scan to print). For help, see page 34.
Autofit (scan to print). Multi-up - An All-In-One software option that lets you print multiple
pages of a document on a single sheet of paper. For example,
select 4-up to print reduced images of pages 1 through 4 on the firstsheet of paper, images of pages 5 through 8 on the second sheet,and so on.
Use Optical Character Recognition to edit text on a document.
To scan:
1 Make sure your computer and All-In-One are on.
2 Open the top cover.
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3 Place the item you want to scan face down on the scanner glass.Make sure the upper left corner of the front of the item aligns with
the arrow at the bottom right of the scanner.
4 Close the top cover.
5 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears.
6 Click Preview Now to see your scanned image.
7 Adjust the dotted lines to fit around the part of the image you wantto print.
8 From the Send scanned image to: drop down box, select your scandestination.
Note: To further customize your scan job, click See MoreScan Settings.
9 Click Scan Now.
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Printing
1 With your document open, click File Print.
2 To change the All-In-One settings, click Properties, Options,
Setup or Preferences (depending on the program or operatingsystem).
3 On the three tabs along the left side (Quality/Copies, Paper Setup,and Print Layout) of the Print Properties screen, confirm the
selections and then click OK or Print (depending on the program or
operating system).
Sending a fax using the operator panel
To send a fax of a scanned document:
1 Make sure your All-In-One is attached to a computer with a modem.
2 Place the item you want to fax face down on the scanner glass.Make sure the upper left corner of the front of the item aligns with
the arrow at the bottom right of the scanner.
3 Press Start Fax.
The Fax software appears on your computer screen.
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4 Type the telephone number to which you want to send a fax.
5 Follow the directions on your computer screen to send your fax.
Sending a fax using the All-In-One software
1 Make sure your All-In-One is attached to a computer with a modem.
Note: DSL (digital subscriber line) and cable modems are notsupported by the fax software.
2 Put your document face down on the scanner glass. Make sure theupper left corner of the front of the item aligns with the arrow at the
bottom right of the scanner.
3 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears.
4 Under Creative Tasks, click Fax using your computers modem.
5 Follow the instructions on the screen to complete the task.
Creating projects
With your All-In-One, you can:
Print a banner (page 28).
Make color copies (page 29).
Personalize fabric with pictures (page 36).
Scan a photograph and e-mail it to a friend (page 30). Enlarge or reduce needlepoint or woodworking patterns (page 31).
Scan multiple images (page 32).
Print a poster (page 33).
Print repeating images (page 34).
Print mirror images (page 36).
Use Optical Character Recognition to edit document text (page 37).
Access the LSC (page 11) for more creative ideas.
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Note: Load paper in the All-In-One before you begin yourproject. For help, see page 17.
Print a banner
1 Place the stack of banner paper on the top cover, and feed in thefirst sheet.
2 Click Start Programs Lexmark X5100 Series Lexmark X5100
Series Solution Center.
3 Click the How To tab.
4 Under Projects, choose Banners.
5 Click View and follow the instructions to print your banner.
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Note: Once the All-In-One begins printing, wait until you cansee the leading edge of the banner exiting the
All-In-One, and then carefully unfold the paper down tothe floor in front of the All-In-One.
Make color copies
You can make color copies of a childs artwork, a magazine article, birth
certificate, or other things using the operator panel or the computer.
Using the operator panel
1 Open the top cover.
2 Place the item you want to copy face down on the scanner glass.Make sure the upper left corner of the front of the item aligns with
the arrow at the bottom right of the scanner.
3 Close the top cover.
4 Press Number of Copies if making multiple copies.
5 Press Color Copy.
The All-In-One begins copying using the selected copy settings.
Using the All-In-One software
1 Open the top cover.
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2 Place the item you want to copy face down on the scanner glass.Make sure the upper left corner of the front of the item aligns with
the arrow at the bottom right of the scanner.
3 Close the top cover.
4 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears.
5 From the Copy... area, select Color Document.
6 Select a copy quantity if making multiple copies.
7 To further customize your document, click See More CopySettings.
8 Click Copy Now.
Scan a photograph and e-mail it to a friend
1 Open the top cover.
2 Place the photograph you want to scan face down on the scannerglass. Make sure the upper left corner of the front of the item alignswith the arrow at the bottom right of the scanner.
3 Close the top cover.
4 Double-click the Lexmark X5100 Series All-In-One Center icon.
The All-In-One Main Page appears.
5 From the Creative Tasks menu, click E-mail an image to a friend.6 From the What is being scanned? menu, select Photo.
7 Follow the instructions on the screen to prepare the photo fore-mail.
8 Click Attach Now.
The New Message screen appears.
9 Follow the instructions on the screen.
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10 Write a note to accompany the attached photograph.
11 Click Send.
Enlarge or reduce needlepoint or woodworking patterns
You can enlarge or reduce patterns or photos using the operator panel orthe All-In-One Center on your computer.
Using the operator panel
1 Open the top cover.
2 Place the pattern or photo you want to enlarge or reduce face downon the scanner glass. Make sure the upper left corner of the front of
the item aligns with the arrow at the bottom right of the scanner.
3 Close the top cover.
4 On the operator panel, press Reduce/Enlarge.
5 Press the right arrow button until you see the option you want toselect (50% (Half), 100% (Same), 200% (Double), Custom %, Fit to
Page, 2x2 Poster, 3x3 Poster, or 4x4 Poster).
6 Press Select.
7 To begin copying, press Color Copy or Black Copy.
8 After your image prints, press Stop/Clear to return to NormalQuality.
Using the All-In-One software1 Open the top cover.
2 Place the pattern or photo you want to enlarge or reduce face downon the scanner glass. Make sure the upper left corner of the front of
the item aligns with the arrow at the bottom right of the scanner.
3 Close the top cover.
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4 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears.
5 From the Creative Tasks menu, click Enlarge or reduce an image.
6 Click Preview Now to see your scanned image.
7 Adjust the dotted lines to fit around the portion of the image youwant to print.
8 Follow the instructions on the screen to select the size of your newimage.
9 Click Printer Settings to select your paper size.
10 When you are finished customizing your image, click Print Now.
Scan multiple pages or images
1 Open the top cover.
2 Put the first image that you want to scan face down on the scanner
glass. Make sure the upper left corner of the front of the item alignswith the arrow at the bottom right of the scanner.
3 Close the top cover.
4 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears.
5 Select your scan destination from the drop-down box.6 In the Scan... area, click See More Scan Settings, and then click
Display Advanced Scan Settings.
7 On the Scan tab, select Scan multiple items before output.
8 Click OK.
The All-In-One Main Page appears.
9 Click Scan Now.
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Note: You are prompted to put the next item on the scannerglass after the first one scans.
Print a poster
You can print a poster of an image that you want to enlarge and extendover multiple pages.
Using the operator panel
1 Load A4 or letter size paper and select the size:
a On the operator panel, press Options until BLANK PAPER SIZEappears on the display.
b Press the right arrow button until the paper size on the displaymatches the paper size you have loaded.
c Press Select.
2 Open the top cover.
3 Place the item you want to print as a poster face down on thescanner glass. Make sure the upper left corner of the front of the
item aligns with the arrow at the bottom right of the scanner.
4 Close the top cover.
5 On the operator panel, press Reduce/Enlarge.
6 Press the right arrow button until you see the number of pages to beused for your poster on the display.
For example, 2x2 poster means the image you scan will beenlarged so that it fits on four pages.
7 Press Select.
8 To begin copying, press Color Copy or Black Copy.
9 To create your poster, attach the printed pages so that the image isas continuous and seamless as possible.
10 After your image prints, press Stop/Clear to return to NormalQuality.
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Using the All-In-One software
1 Open the top cover.
2 Place the item you want to print as a poster face down on the
scanner glass. Make sure the upper left corner of the front of theitem aligns with the arrow at the bottom right of the scanner.
3 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears.
4 Click Print an image as a multi-page poster.
5 Follow the instructions on your screen.6 Click Preview Now to see your scanned image.
7 Adjust the dotted lines to fit around the portion of the image youwant to print.
8 Click Printer Settings to select your paper size.
9 Click Print Now.
Print repeating images
Using the operator panel
1 Open the top cover.
2 Place the item you want to print face down on the scanner glass.
Make sure the upper left corner of the front of the item aligns withthe arrow at the bottom right of the scanner.
3 On the operator panel, press Options until Repeat Image appearson the display.
4 Press the right arrow button to scroll to the number of images youwant to put on one sheet of paper (1, 4, 9, or 16).
Note: When you print multiple images on one sheet of paperin this way, you cannot use Reduce/Enlarge. Depending
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on how many images you want to print per page, theAll-In-One reduces them to fit on the page.
5 Press Select.
6 Press Color Copy or Black Copy to begin copying.7 After your image prints, press Stop/Clear to return to Normal
Quality.
Using the All-In-One software
1 Open the top cover.
2 Place the item you want to print face down on the scanner glass.Make sure the upper left corner of the front of the item aligns with
the arrow.
3 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears.
4 Under Creative Tasks, click Repeat an image several times on
one page.
5 Follow the instructions on your screen.
6 Click Preview Now to see your scanned image.
7 Adjust the dotted lines to fit around the portion of the image youwant to print.
8 Click Printer Settings to select your paper size.
9 Click Print Now.
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Print mirror images and iron-on transfers
To print out a mirror image of your original, use the following steps.
Using the operator panel
1 Open the top cover.
2 Place the item you want to print face down on the scanner glass.Make sure the upper left corner of the front of the item aligns with
the arrow at the bottom right of the scanner.
3 On the operator panel, press Options repeatedly until Iron-On/Mirror appears.
4 Press the right arrow to choose On.
5 Press Select.
6 Press Color Copy or Black Copy to begin copying.
7 After your image prints, press Stop/Clear to return to NormalQuality.
Personalize fabric with pictures
Using your computer
1 Open your software application to create your picture document.
2 ClickStart Programs Lexmark X5100 Series Lexmark X5100Series Solution Center.
3 Click the How To tab.
4 From the Projects drop-down menu, select Iron-on transfers.
5 Click View.
6 Follow the instructions on your screen to create an iron-on transfer.
7 Apply the transfer to a blanket, pillowcase, sheet set, or another
piece of fabric. Follow the instructions on the transfer package.
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To create a fabric collage, you can repeat these steps using thesame picture multiple times or using many different pictures.
Use Optical Character Recognition
Optical Character Recognition is a software feature that turns a scannedimage into editable text within a word processing program.
1 Open the top cover.
2 Place the item you want to edit face down on the scanner glass.Make sure the upper left corner of the front of the item aligns with
the arrow at the bottom right of the scanner.
3 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears.
4 From the Creative Tasks area, scroll to Edit and then click Edit textfound in a scanned document (OCR).
5 Follow the instructions on your computer screen.
Networking
Here is a quick look at some things you can do if you are considering usingyour All-In-One across a network.
You can:
Connect your All-In-One to a network.
Print from multiple computers if your All-In-One is attached to acomputer.
Copy using the operator panel.
Note: You cant use your All-In-One to scan across a network.
For information about networking, and about purchasing the Lexmark N1Ethernet Adapter, visit www.lexmark.com/US/products/N1.
Note: The Lexmark adapter is available in some geographies.
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Maintenance
Replacing the print cartridges
The Lexmark X5100 Series uses the following cartridges:
Note: For information about ordering supplies, see page 45.
1 Make sure the All-In-One is on.
2 Lift the scanner unit until the scanner support keeps it open.
The print cartridge carrier moves and stops at the loading positionunless the All-In-One is busy.
Item: Part number:
Black cartridge 82
Color cartridge 83 or 88
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3 Squeeze the tabs on the cartridge lids, and then lift the lids.
4 Remove the old cartridges. Store them in an air-tight container ordispose of them.
5 If you are installing new cartridges, remove the foam, stickers, andtransparent tape from the bottom of the cartridges.
Warning: Do NOT touch the gold contact area on the cartridges.
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6 Insert the new cartridges, and then snapthe lids closed.
7 Lift the scanner unit and push the scanner support back whilelowering the scanner unit until it is completely closed.
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8 Load paper into the paper support.
9 Questions appear on the display. Use the buttons on the operatorpanel to answer the questions:
a If the color cartridge you installed is New (never been used),press Select.
If it is old, press the right arrow button once, and then pressSelect.
b If the part number that appears is the number of the cartridgeyou are using, press Select.
If it is not the number of the cartridge you are using, press theright arrow button until the correct part number appears, andthen press Select.
c If the black cartridge you installed is New, press Select.
If it is old, press the right arrow button once, and then pressSelect.
The part number that appears should be the number of thecartridge you are using.
d Press Select.
Continue with Aligning the print cartridges to ensure proper
installation.
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Aligning the print cartridges
There are two instances when you will align your print cartridges, afterinstalling cartridges and to improve print quality.
After installing cartridges
After you install new print cartridges, a message appears on the operatorpanel.
1 Make sure plain paper is loaded in the paper support.
2 Press Select to print an alignment page.
To improve print quality
You may want to align your cartridges periodically to improve print quality.
1 On the operator panel, press Options repeatedly untilCartridges appears.
2 Press the right arrow button untilAlign appears, and then press
Select.
3 Press Select.
An alignment page prints. Once the alignment sheet prints, yourautomatic alignment is complete.
Cleaning the print cartridge nozzles
To improve print quality, you may need to clean the print cartridge nozzles.
Clean the nozzles when:
Characters are not printing completely.
White dashes appear in graphics or printed text.
Print is smudged or too dark.
Colors on print jobs are faded or they differ from the colors on thescreen.
Vertical, straight lines are not smooth.
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You can use the operator panel or the Lexmark X5100 Series SolutionCenter to clean the nozzles.
Using the operator panel
1 Load paper in the All-In-One. For help, see page 16.
2 Press Options until Cartridges appears on the display.
3 Press the right arrow until Clean appears on the display.
4 Press Select.
A nozzle page prints forcing ink through the nozzles to clean theclogged nozzles.
5 Print your document again to verify your print quality has improved.
6 To further improve print quality, try wiping the print cartridge nozzlesand contacts (see page 44), and then print your document again.
7 If print quality has not improved, try cleaning the print cartridgenozzles up to two more times.
Using the Lexmark X5100 Series Solution Center
1 Load plain paper in the All-In-One. For help, see page 16.
2 Click Start Programs Lexmark X5100 Series Lexmark X5100Series Solution Center.
3 Click the Maintenance tab.
4 From the Maintenance tab, click Clean to fix horizontal streaks.5 Click Print.
A nozzle page prints forcing ink through the nozzles to clean the
clogged nozzles.
6 Print your document again to verify your print quality has improved.
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7 To further improve print quality, try wiping the print cartridge nozzlesand contacts (see page 44), and then print your document again.
8 If print quality has not improved, try cleaning the print cartridgenozzles up to two more times.
Wiping the print cartridge nozzles and contacts
If the print quality does not improve after cleaning the print cartridgenozzles, dried ink may be on the nozzles or contacts. To wipe the printcartridge nozzles and contacts:
1 Remove the print cartridges. For help, see page 38.
2 Dampen a clean, lint-free cloth with water.
3 Hold the cloth against the gold nozzle area for about three seconds.Gently blot and wipe dry in one direction (this prevents the colors in
the color cartridge from mixing).
4 Hold a clean, damp section of cloth against the contacts for aboutthree seconds. Gently blot and wipe dry in one direction.
Nozzles
Contacts
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5 Let the nozzles and contacts dry completely.
6 Reinstall the print cartridges, and then print your document again.
7 If the print quality has not improved, try cleaning the print cartridgenozzles up to two more times.
8 If print quality is still unsatisfactory, replace your print cartridges. Forhelp, see page 38.
Preserving the print cartridges
To ensure the longest life from your print cartridges and optimumperformance from your All-In-One:
Keep a new print cartridge in its packaging until you are ready toinstall it.
Do not remove a print cartridge from the All-In-One except toreplace, clean, or store it in an airtight container. The printcartridges will not print correctly if left exposed for an extendedperiod of time because the ink will dry out.
Lexmarks All-In-One warranty does not cover repair of failures or damage
caused by a refilled cartridge. Lexmark does not recommend use of refilledcartridges. Refilling cartridges can affect print quality and cause damage tothe All-In-One. For best results, use Lexmark supplies.
Ordering supplies
To order All-In-One supplies or to locate a dealer near you, contact theLexmark Web site at www.lexmark.com.
Item: Part number:
Black cartridge 82
Color cartridge 83 or 88
USB cable 12A2405
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Troubleshooting
Setup troubleshooting
If you experience problems while setting up your All-In-One, make sure:
You unlock the scanner bed. For help locating the scanner lock, seethe picture of the All-In-One on page 2.
You select your language and default paper size and press Selecton the operator panel.
You only have one Lexmark X5100 Series attached to yourcomputer.
Your operating system is compatible with your All-In-One. TheLexmark X5100 Series supports only these operating systems:
Note: Macintosh users can click the Help button on anyscreen to access the Users Guide and Help. You can dothis after installing your All-In-One and removing the
installation CD from the computer.
General troubleshooting
When your All-In-One has a problem, before contacting Lexmark CustomerSupport, check the following items.
Windows 98 Mac OS 9.2
Windows Me Mac OS X
Windows 2000
Windows XP
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If your All-In-One is notattached to a computer, make sure:
You read and follow any scrolling text Help messages on thedisplay.
The power supply is plugged into your All-In-One and an electrical
outlet.
If your All-In-One isattached to a computer, make sure:
The USB cable is securely attached to your computer and to yourAll-In-One. To purchase a USB cable, part number 12A2405, visit
the Lexmark Web site at www.lexmark.com.
Both your computer and your All-In-One are on.
The Lexmark X5100 Series is set as your default printer.
Anytime your All-In-One has a problem, make sure:
Your All-In-One is on.
The scanner is unlocked.
You removed the stickers, transparent tape, and foam from thebottom of the print cartridges. For help, see page 39.
The paper is loaded correctly.
You installed both of the print cartridges. The Lexmark X5100
Series will only work if you have both cartridges installed. For helpinstalling the cartridges, see page 38.
Problem: Go to:
Paper misfeeds or multiple sheets feed page 48
Fax function is not working properly page 48
Transparencies or glossy photo papers sticktogether
page 49
Transparencies or photo papers contain whitelines
page 49
Envelopes do not feed properly page 49
Document does not print page 49
Document prints slowly page 50
Document prints poorly page 50
Display language is not preferable page 52
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Paper misfeeds or multiple sheets feed
Make sure:
You use a paper recommended for inkjet printers.
You do not force the paper into the All-In-One.
You do not load too much paper in the All-In-One. For help, seepage 16.
You load the paper correctly.
The All-In-One is on a flat, level surface.
The paper guide rests against the left edge of the paper and doesnot cause the paper to bow in the paper support.
You select the correct paper type and size in Print Properties,Preferences, or in the All-In-One Center.
Fax problemsIf you are having trouble sending or receiving faxes, make sure:
You have a working fax modem installed on your computer.
You have installed the fax software included on the CD.
All-In-One or scanner is not communicatingwith computer
page 53
Copy quality is unsatisfactory page 53
Auto-cropping of scanned image isunsatisfactory
page 54
Edges of scanned documents are cut off page 56
The scanner unit will not close page 57
Fit to Page function is not working properly page 58
You receive an error message page 59
Problem: Go to:
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The fax driver you want to use is the default fax driver in theAll-In-One Center.
Note: DSL (digital subscriber line) and cable modems are notsupported.
Transparencies or glossy photo papers stick together
Remove each page as it exits the printer and let it dry completelybefore stacking.
Use a transparency or photo paper designed for an inkjet printer.
Transparencies or photo papers contain white lines Clean the nozzles. For help, see page 42.
Wipe the nozzles. For help, see page 44.
Clean the scanner glass. For help, see page 51.
Envelopes do not feed properly
If regular paper feeds without problems, make sure:
You load the envelopes correctly. For help, see page 16.
You use an envelope size supported by the All-In-One and selectthat size before you start your print job.
You have the correct Paper Type and Size selected in PrintProperties.
Document does not print
Make sure the cartridges are properly installed.
Use an undamaged USB cable.
Check your All-In-One status to make sure your document is notbeing held or paused. To check All-In-One status:
1 Click Start Settings Printers.
2 Double-click the Lexmark X5100 Series icon, and then clickPrinter.
3 Make sure no check mark appears next to Pause Printing.
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Print a test page:
1 Click Start Programs Lexmark X5100 SeriesLexmark X5100 Series Solution Center.
2 Click the Maintenance tab.
3 From the Maintenance tab, click Print a test page.
Document prints slowly
Close applications not in use.
Select Quick Copy or Normal on the Document/Quality tab of PrintProperties, Preferences, or from the All-In-One Center:
1 From your desktop, double-click the Lexmark X5100 Series
All-In-One Center icon.
2 From the Copy... area, click See More Copy Settings.
3 From the Copy quality area, select Quick Copy.
Consider purchasing more Random Access Memory (RAM) for yourcomputer.
Note: Photos or documents containing graphics may takelonger to print than regular text.
Document prints poorly
If your documents have any of the following problems, see the followinginstructions to solve the problem.
Vertical, straight lines are not smooth
To improve the print quality of vertical, straight lines in tables, borders, andgraphs:
Select a higher quality from the Document/Quality tab of PrintProperties, Preferences, or from the All-In-One Center:
1 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
2 From the Copy...area, click See More Copy Settings.
3 From the Copy quality area, select a higher print quality thanwhat you are currently using.
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Test the cartridge alignment. For help, see page 42.
Clean the nozzles. For help, see page 42.
Characters are missing or unexpected
Make sure the scanner glass is clean:
1 Dampen a clean, lint-free cloth.
2 Gently wipe the scanner glass.
Note: Make sure all ink or corrective fluid on the document isdry before placing the document on the scanner glass.
Print is too dark or smudged
Make sure:
You let the ink dry completely before handling the paper.
You select the correct paper type and size in Print Properties orPreferences.
Note: You can choose paper size from the All-In-One Center.
The paper is straight and unwrinkled.
You select the appropriate Quality for the paper type. If you areprinting on regular paper, select the Quick Copy setting from theDocument/Quality tab of Print Properties, Preferences, or from theAll-In-One Center.
The nozzles are clean. For help, see page 42.
Print quality is poor at the edges of the page
Like other All-In-Ones, your All-In-One cannot print in the extreme left,right, top, or bottom edges of a page. Use these minimum settings:
Left and right margins:
6.35 mm (0.25 in.) each for all paper sizes except A4
3.37 mm (0.133 in.) each for A4 size paper
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Top margin:
1.7 mm (0.067 in.)
Bottom margin:
16.51 mm (0.65 in.)
Colors are faded or not printing completely
Use a different color setting.
Use a different brand of paper. Every paper brand accepts inkdifferently and prints with slight color variations.
Clean the nozzles. For help, see page 42.
Wipe the nozzles. For help, see page 44.
An ink cartridge may be out of or low on ink.
To check the ink levels from the operator panel:
1 Press Options until Cartridges appears on the display.
2 Press the right arrow button until Ink Levels appears.
3 Press Select.
4 Press one of the arrow buttons:
To check the ink level in the black cartridge choose Black Ink. To check the ink level in the color cartridge choose Color Ink.
5 Press Stop/Clear to return to Normal quality.
To check the ink levels from the Lexmark Solution Center, see
page 11.
Display language is not preferable
If the language on the All-In-One display is not the language you prefer,change the language:
1 On the operator panel, press Options.
2 Continue pressing Options until Language appears on the display.
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3 Use the right arrow button to scroll through the list of languages.
4 When your preferred language appears on the display, press Selectto save that language as the default.
All-In-One or scanner is not communicating withcomputer
Disconnect, and then reconnect both ends of the USB cable.
Unplug the power supply from the electrical outlet. Reconnect thepower supply (see your setup documentation). Turn the power on.
Restart your computer. If problems persist, see page 64,Uninstalling and reinstalling the software.
Copy quality is unsatisfactory
The following topics can help you improve unsatisfactory print quality onyour document.
If your document is too light or too dark:
1 On the operator panel, press Options until Lighter/Darkerappears on the display.
2 Press the right arrow button to darken your document or the leftarrow button to lighten it.
3 Press Select.
If you are copying in black and white and want to improve the
quality:
1 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears.
2 In the Copy... area, click See More Copy Settings.
3 Click Display Advanced Copy Settings.
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4 Click the Scan tab.
5 Under the Color depth drop down menu, select Gray.
6 Click OK.
If you are scanning or copying from a printed source, and yourcopy has a checkerboard pattern on it, follow these directions:
For scanning:
1 From your computer desktop, double-click the Lexmark X5100Series All-In-One Center icon.
The All-In-One Main Page appears on your computer screen.
2 UnderScan... click See More Scan Settings.
3 From the What is being scanned? menu, select Magazine/Newspaper.
4 Click Scan Now.
For copying:
1 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears on your computer screen.
2 Under Copy... click See More Copy Settings.
3 Click Display Advanced Copy Settings.
4 Select the Image Patterns tab.
5 Select the third box to remove image patterns from magazine ornewspaper documents.
6 Click OK.
Auto-cropping of scanned image is unsatisfactory
First, try cleaning the scanner glass. If that does not work, you can either
turn the auto cropping feature off or adjust how the image is cropped.
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To clean the scanner glass:
1 Dampen a clean, lint-free cloth.
2 Gently wipe the scanner glass.
Note: Make sure all ink or corrective fluid on the document isdry before placing the document on the scanner glass.
To turn the feature off for your next scan:
1 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears.2 UnderScan... click See More Scan Settings.
3 From the What is being scanned? menu, select anything but Photo.
OR
1 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears.
2 Under Scan... click See More Scan Settings.
3 Click Display Advanced Scan Settings.
4 Click the Scan tab.
5 Click Select area to be scanned, and then select a size from thedrop-down menu.
6 Click OK.
To adjust the auto-cropping:
1 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
The All-In-One Main Page appears.
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2 UnderScan... click See More Scan Settings.
3 Click Display Advanced Scan Settings.
4 Click the Scan tab.
5 Select Auto-crop the scanned item.
6 Slide the bar to the left to crop less or to the right to crop more.
7 Click OK.
To adjust cropping manually:
1 From your desktop, double-click the Lexmark X5100
Series All-In-One Center icon.
The All-In-One Main Page appears.
2 Click Preview Now to see your scanned image.
3 To resize and crop the image, drag the box around the image in thepreview area until the size is satisfactory for your scan.
Edges of copied documents are cut off
If you are using your All-In-One without it being attached to a computer andscanning a document that is getting cut off on the edges:
1 Move the document to a different place on the glass.
2 On the operator panel, press the Reduce/Enlarge buttonrepeatedly until Fit to Page appears.
3 Press Select.
If you are using your All-In-One attached to a computer:
1 Move the document to a different place on the glass.
2 From the software, select a copy setting with autocrop on (ColorPhoto or Black and White Photo) to make sure that autocrop finds
the object and prints it completely.
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Note: When autocrop is on, the object (wherever it is placedon the glass) will be printed in the upper left corner of the
page. This might make your copy look different from theoriginal.
The scanner unit will not close
To close the scanner unit after installing cartridges, unlocking the scannerbed, or removing a paper jam, follow these steps:
1 Using both hands, lift the scanner unit.
2 Push and hold the scanner support back.
3 Carefully lower the scanner unit until it is completely closed.
Copied objects appear in a different location on the page
This will only happen if your All-In-One is attached to a computer. Whenthe default for auto crop (Color Photo) is on for copying, any object foundon the scanner glass will be positioned at the top left corner of the page.
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To fix this:
1 From your desktop, double-click the Lexmark X5100 SeriesAll-In-One Center icon.
2 From the Copy... area, select Color Document or Black and WhiteDocument (these settings have auto crop turned off).
Fit to Page function is not working properly
1 On the operator panel, press Options untilOriginal Sizeappears.
2 Make sure the default,Auto Detect, is selected.
3 Press Select.
4 On the operator panel, press Reduce/Enlarge repeatedly until Fitto Page appears.
5 Press Select.
6 On the operator panel, press Options until Blank Paper Sizeappears.
7 Press the right arrow button until your blank paper size is displayed.
8 Press Select.
The scanner will pre-scan to determine the size of the original, andthen fit it onto the specified Blank Paper Size and begin scanning toperform the copy.
If auto detect is set but not working correctly
Make sure the glass is clean.
Turn off Auto Detect and specify the size of the original.
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You receive an error message
Use this section to understand All-In-One software error messages on yourcomputer screen and messages on the display of your All-In-One.
Paper Jam message
Your All-In-One has a paper jam. To clear a paper jam:
1 Press Power to turn the All-In-One off.
2 Pull slowly and firmly on the paper to remove it.
3 Press Power to turn the All-In-One back on.
If you cannot reach the paper because it is too far into the All-In-One:
1 Lift the scanner unit, and then pull the paper out.
Message: Go to:
Paper Jam page 59
Cover Open page 60
Ink Low page 61
Paper Out page 61
Unlock Scanner page 62
Cartridge Error page 62
Other messages page 64
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2 Lower the scanner unit to close it.
3 Press Power to turn the All-In-One on, and then send yourdocument to print.
Cover Open message
The Cover open message appears when the scanner unit is open.
Note: The operator panel buttons do not function while thescanner unit is open.
Lower the scanner unit.
The message disappears, and the operator panel buttons function.
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Ink Low message
A print cartridge is running out of ink. Replace the cartridge in yourAll-In-One with a new one. For help, see page 38.
On the operator panel:
An Ink Low message (ColorInk Low, Black Ink Low, or bothof these messages) appears on the display when one of yourcartridges is 25% full or less.
For help:
Installing a new cartridge, see page 38.
Ordering supplies, see page 45.
On the computer screen:An Ink Low message appears when one of your cartridges is 25%
full or less.
When one of these messages appears, you can:
Click OK.
Click the ? to get information about ordering supplies.
Order a new cartridge or locate a dealer near you from the
Lexmark Web site at www.lexmark.com.
For help:
Installing a new cartridge, see page 38.
Ordering supplies, see page 45.
Paper Out message
Your All-In-One is out of paper.
1 Load paper.
2 Press Select.
3 Send your document to print.
Note: If your All-In-One has a paper jam, see page 59 for help.
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Unlock Scanner message
The scanner is locked. To unlock it:
1 Press Power to turn the All-In-One off.
2 Use both hands to lift the scanner unit until the scanner supportholds it open.
To the left and beside the scanner support is the scanner lock. Forhelp, see page 2.
3 Pull the scanner lock toward you to unlock the scanner.
4 Using both hands, lift the scanner unit.
5 Push and hold the scanner support back.
6 Lower the scanner unit until it is completely closed.
7 Press Power to turn the All-In-One back on.
Cartridge Error messages
When you get these messages you might need to:
Install cartridges, see page 38. Order cartridges, see page 45.
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Check the table below for specific instructions:
1 Press Power to turn the All-In-One off.
2 Use both hands to lift the scanner unit until the scanner supportholds it open.
3 Turn the All-In-One on.The print cartridge carrier moves and stops at the loading positionunless the All-In-One is busy.
4 Remove the color print cartridge.
Message: Problem: Do this:
Black cartridge missing The black cartridge is not
installed.
Install a black
cartridge (partnumber 82).
Color cartridge missing The color cartridge is notinstalled.
Install a colorcartridge (partnumber 83 or 88).
Cartridge Error The All-In-One hasdetected a short circuit ina cartridge.
Complete thefollowinginstructions.
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5 Lower the scanner unit until it is completely closed.
If the error message appears again, replace the black cartridge witha new black cartridge.
If the error message does not appear, repeat steps 1-3 and then go
to step 6.6 Reinstall the color cartridge and remove the black print cartridge.
7 Lower the scanner unit until it is completely closed.
If the error message appears again, replace the color cartridge witha new color cartridge.
If there is no error message (indicated by flashing lights), repeat
steps 1-3 and then reinstall both print cartridges.
8 Lower the scanner unit until it is completely closed.
If you get the error message again, while both cartridges are
installed, replace both of the cartridges.
Other error messages
1 Turn the All-In-One off.
2 Wait a few seconds, and then turn the All-In-One back on.
3 Send your document to print.
Uninstall and reinstall the All-In-One software
If the All-In-One is not functioning properly or if a communications error
message appears when you try to use your All-In-One, you may need touninstall, and then reinstall the All-In-One software.
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1 From your desktop, click Start Programs
Lexmark X5100 Series Lexmark X5100 Series Uninstall.
2 Follow the instructions on your computer screen to uninstall theAll-In-One software.
3 Restart your computer before reinstalling the All-In-One software.
4 Insert the Lexmark X5100 Series CD.
5 Follow the instructions on your computer screen to install thesoftware.
Other help sources
If the preceding solutions do not solve the problem with your All-In-One:
Refer to the Lexmark Solution Center software for moretroubleshooting information:
1 ClickStart Programs Lexmark X5100 SeriesLexmark X5100 Series Solution Center.
2 Click the Troubleshooting tab on the left side of the screen.
Go to http://support.lexmark.com/ for help.
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Notices
Federal CommunicationsCommission (FCC)compliance informationstatement
The Lexmark X5100 Serieshas been tested and found tocomply with the limits for aClass B digital device,pursuant to Part 15 of theFCC Rules. Operation issubject to the following two
conditions: (1) this devicemay not cause harmfulinterference, and (2) thisdevice must accept anyinterference received,including interference thatmay cause undesiredoperation.
The FCC Class B limits aredesigned to providereasonable protectionagainst harmful interferencein a residential installation.
This equipment generates,uses and can radiate radiofrequency energy and, if notinstalled and used inaccordance with theinstructions, may causeharmful interference to radiocommunications. However,there is no guarantee thatinterference will not occur ina particular installation. If thisequipment does causeharmful interference to radio
or television reception, whichcan be determined by turningthe equipment off and on, theuser is encouraged to try tocorrect the interference byone or more of the followingmeasures:
Reorient or relocate thereceiving antenna.
Increase the separationbetween the equipmentand receiver.
Connect the equipmentinto an outlet on a circuit
different from that towhich the receiver isconnected.
Consult your point ofpurchase or servicerepresentative foradditional suggestions.
The manufacturer is notresponsible for any radio ortelevision interferencecaused by using other than
recommended cables or byunauthorized changes ormodifications to thisequipment. Unauthorizedchanges or modificationscould void the user'sauthority to operate thisequipment.
Note:To assurecompliance with FCCregulations onelectromagnetic
interference for a Class Bcomputing device, use aproperly shielded andgrounded cable such asLexmark part number1329605 for parallel attachor 12A2405 for USBattach. Use of a substitutecable not properly shieldedand grounded may result ina violation of FCCregulations.
Any questions regarding thiscompliance informationstatement should be directedto:
Director of LexmarkTechnology & ServicesLexmark International, Inc.740 West New Circle RoadLexington, KY 40550(859) 232-3000
Industry Canadacompliance statement
This Class B digitalapparatus meets all
requirements of theCanadianInterference-CausingEquipment Regulations.
Avis de conformit auxnormes dIndustrie Canada
Cet appareil numrique de laclasse B respecte toutes lesexigences du Rglement surle matriel brouilleur duCanada.
European Community (EC)directives conformity
This product is in conformitywith the protectionrequirements of EC Councildirectives 89/336/EEC and73/23/EEC on theapproximation andharmonization of the laws ofthe Member States relatingto electromagneticcompatibility and safety of
electrical equipmentdesigned for use withincertain voltage limits.
A declaration of conformitywith the requirements of thedirectives has been signedby the Director ofManufacturing and TechnicalSupport, LexmarkInternational, S.A., Boigny,France.
This product satisfies the
Class B limits of EN 55022and safety requirements ofEN 60950.
The United KingdomTelecommunications Act1984
This apparatus is approvedunder the approval numberNS/G/1234/J/100003 for theindirect connections to thepublic telecommunicationssystems in the UnitedKingdom.
ENERGY STAR
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The EPA ENERGY STAROffice Equipment program isa partnership effort withoffice equipmentmanufacturers to promotethe introduction ofenergy-efficient products andto reduce air pollutioncaused by power generation.
Companies participating inthis program introduceproducts that power down
when they are not being
used. This feature will cut theenergy used by up to 50percent. Lexmark is proud tobe a participant in thisprogram.
As an ENERGY STARPartner, Lexmark
International, Inc. hasdetermined that this productmeets the ENERGY STARguidelines for energyefficiency.
Conventions
It may help you to recognizethe caution, warning, andnote conventions used in thisbook.
CAUTION: A cautionidentifies something
that could cause youharm.
Warning: A warningidentifies somethingthat could damage yourprinter hardware or
software.A note provides informationyou may find useful.
Copyright advisory
It may be illegal to copycertain materials withoutpermission or license,including documents,images, and currency. If youare not sure whether youhave permission, seek legaladvice.
Japanese VCCI notice
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Statement of Limited Warranty
Lexmark International, Inc.Lexington, KY
This limited warranty appliesto the United States. Forcustomers outside the U.S.,refer to the country-specificwarranty information thatcame with your product.
This limited warranty appliesto this product only if it wasoriginally purchased for your
use, and not for resale, fromLexmark or a Lexmarkremarketer, referred to in thisstatement as Remarketer.
Limited warranty
Lexmark warrants that thisproduct:
Is manufactured from newparts, or new andserviceable used parts,which perform like newparts
Is, during normal use, freefrom defects in materialand workmanship
If this product does notfunction as warranted duringthe warranty period, contacta Remarketer or Lexmark forrepair or replacement (atLexmark's option).
If this product is a feature oroption, this statementapplies only when thatfeature or option is used withthe product for which it wasdesigned. To obtain warrantyservice, you may be requiredto present the feature oroption with the product.
If you transfer this product toanother user, warrantyservice under the terms ofthis statement is available tothat user for the remainder ofthe warranty period. You
should transfer proof of
original purchase and thisstatement to that user.
Limited warranty service
The warranty period startson the date of originalpurchase as shown on thepurchase receipt. Thewarranty period ends 12months later.
To obtain warranty service
you may be required topresent proof of originalpurchase. You may berequired to deliver yourproduct to the Remarketer orLexmark, or ship it prepaidand suitably packaged to aLexmark designatedlocation. You are responsiblefor loss of, or damage to, aproduct in transit to theRemarketer or thedesignated location.
When warranty serviceinvolves the exchange of aproduct or part, the itemreplaced becomes theproperty of the Remarketeror Lexmark. Thereplacement may be a newor repaired item. Thereplacement item assumesthe remaining warrantyperiod of the originalproduct.
Replacement is not available
to you if the product youpresent for exchange isdefaced, altered, in need ofa repair not included inwarranty service, damagedbeyond repair, or if theproduct is not free of all legalobligations, restrictions,liens, and encumbrances.
Before you present thisproduct for warranty service,remove all print cartridges,programs, data, andremovable storage media
(unless directed otherwiseby Lexmark).
For further explanation ofyour warranty alternativesand the nearest Lexmarkauthorized servicer in yourarea, contact Lexmark at(407) 563-4600, or on theWorld Wide Web atwww.lexmark.com.
Remote technical support is
provided for this productthroughout its warrantyperiod. For products nolonger covered by a Lexmarkwarranty, technical supportmay not be available or onlybe available for a fee.
Extent of limited warranty
We do not warrantuninterrupted or error-freeoperation of any product.
Warranty service does notinclude repair of failurescaused by:
Modification orattachments
Accidents or misuse
Unsuitable physical oroperating environment
Maintenance by anyoneother than Lexmark or aLexmark authorizedservicer
Operation of a productbeyond the limit of its dutycycle
Use of printing mediaoutside of Lexmarkspecifications
Supplies (such as ink) notfurnished by Lexmark
Products, components,parts, materials, software,or interfaces notfurnished by Lexmark
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TO THE EXTENTPERMITTED BYAPPLICABLE LAW,NEITHER LEXMARK NORITS THIRD PARTYSUPPLIERS ORREMARKETERS MAKE
ANY OTHER WARRANTYOR CONDITION OF ANYKIND, WHETHEREXPRESS OR IMPLIED,WITH RESPECT TO THISPRODUCT, ANDSPECIFICALLY DISCLAIMTHE IMPLIEDWARRANTIES ORCONDITIONS OFMERCHANTABILITY,FITNESS FOR APARTICULAR PURPOSE,AND SATISFACTORYQUALITY. ANYWARRANTIES THAT MAYNOT BE DISCLAIMEDUNDER APPLICABLE LAWARE LIMITED INDURATION TO THEWARRANTY PERIOD. NOWARRANTIES, EXPRESSOR IMPLIED, WILL APPLYAFTER THIS PERIOD. ALLINFORMATION,SPECIFICATIONS,PRICES, AND SERVICESARE SUBJECT TOCHANGE AT ANY TIMEWITHOUT NOTICE.
Limitation of liability
Your sole remedy under thislimited warranty is set forthin this document. For anyclaim concerningperformance ornonperformance of Lexmarkor a Remarketer for thisproduct under this limited
warranty, you may recoveractual damages up to thelimit set forth in the followingparagraph.
Lexmark's liability for actualdamages from any causewhatsoever will be limited tothe amount you paid for theproduct that caused thedamages. This limitation ofliability will not apply toclaims by you for bodilyinjury or damage to realproperty or tangible personal
property for which Lexmarkis legally liable. IN NOEVENT WILL LEXMARK BELIABLE FOR ANY LOSTPROFITS, LOST SAVINGS,INCIDENTAL DAMAGE, OROTHER ECONOMIC OR
CONSEQUENTIALDAMAGES. This is true evenif you advise Lexmark or aRemarketer of the possibilityof such damages. Lexmarkis not liable for any claim byyou based on a third partyclaim.
This limitation of remediesalso applies to claimsagainst any Suppliers andRemarketers of Lexmark.Lexmark's and its Suppliers'
and Remarketers' limitationsof remedies are notcumulative. Such Suppliersand Remarketers areintended beneficiaries of thislimitation.
Additional rights
Some states do not allowlimitations on how long animplied warranty lasts, or donot allow the exclusion orlimitation of incidental or
consequential damages, sothe limitations or exclusionscontained above may notapply to you.
This limited warranty givesyou specific legal rights. Youmay also have other rightsthat vary from state to state.
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Index
Aaligning print cartridges
42All-In-One Center 8
All-In-One overview 1
B
banner paper 18loading 27, 28
printing 28Black Copy 5
black print cartridge
part number 38
buttons, operator panel 3
Black Copy 5
Color Copy 5
Copy Quality 5
E-mail, File, Software5
left arrow 5
Number of Copies 5
Options 5Photo Copy 5
Photo Options 5
Power 5Reduce/Enlarge 5
right arrow 5Select 5
Start Fax 5
Start Scan 5
Stop/Clear 5
Ccable, part number
USB 45
cards
loading 17
Cartridge Error 62
cartridges
aligning 42
cleaning 42
installing 38
ordering 45
part numbers 38
removing 39replacing 38
wiping 44
cleaning print cartridgenozzles
using operator panel
43
using the LSC 43
cleaning, print cartridge
nozzles 42
Color Copy 5color print cartridge
part number 38
contacts, wiping 44
Copy Quality 5
copying 20operator panel 20
software 21
Cover Open 60
creating projects 27banner 28
color copies 29
enlarge or reduce
patterns or photos
31
iron-on transfers 36
mirror images 36
optical character
recognition 37
personalize fabric 36
posters 33
repeated images 34
scan a photograph to
e-mail 30
custom size paper
loading 17
Ddisplay 3
Eedit document text (OCR)
37
envelopes
loading 17
error messages
Cartridge Error 62
Cover Open 60
Ink Low 61
other 64Paper Jam 59
Paper Out 61
Unlock Scanner 62
Ffaxing 26
Gglossy paper
loading 17
greeting cardsloading 17
Iimproving print quality 53
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index cards
loading 17
Ink Low 61
installing
print cartridges 38
iron-on transfersloading 18
Lleft arrow 5
Lexmark All-In-One
Center 8Lexmark Solution Center
tabs
Advanced 12Contact Information
12
How To 12
Maintenance 12
Troubleshooting 12
using 12
Lexmark X5100 Series
Photo Editor 10
Lexmark X5100 Series
Solution Center 11light
Power 3loading
banner paper 27, 28
cards 17custom size paper 17
envelopes 17
greeting cards 17
index cards 17iron-on transfers 18
paper 16
photo cards 17
photo paper 17
postcards 17specialty paper 19
transparencies 17
Mmaintenance 38
menu headings 6
messages, error
Cartridge 62
Cover Open 60
Ink Low 61
other 64Paper Jam 59
Paper Out 61Unlock Scanner 62
mirror images 36
multiple images 34
Nnetworking 37
notices 66nozzles, print
wiping 44
Number of Copies 5
Ooperator panel 3
copying with 20
scanning with 20
sending a fax 26using 3
Optical Character
Recognition (OCR) 37
Options 5
ordering supplies 45
Ppaper
banner 18card stock 17
cards 17custom size 17
envelopes 17
iron-on transfers 18labels 17
loading specialty 19
photo 17
plain 17
transparencies 17
paper exit tray 3
paper guide 3
Paper Jam message 59
paper jam, clearing 59
paper loading 16
paper support 3paper type sensor 13
part numberblack print cartridge
38
color print cartridge 38USB cable 45
parts 2
photo cards
loading 17
Photo Copy 5Photo Editor 10
Photo Options 5
photo paper
loading 17postcards
loading 17
Power 5Power light 3
preserving printcartridges 45
print cartridges
aligning 42
cleaning 42
installing 38
ordering 45
preserving 45
removing 39
replacing 38
wiping 44print nozzles, wiping 44
Print Properties 9
print quality,troubleshooting 53
printer software
installing 64
uninstalling 64
printing 26
banner 28
iron-on transfers 36
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mirror images 36
posters 33
repeated images 34
projects
banner 28
color copies 29creating 27
enlarging or reducingpatterns 31
mirror images and
iron-on transfers 36Optical Character
Recognition (OCR)
37
personalizing fabric
36poster 33
repeating images 34
scanning a photograph
to e-mail 30scanning multiple
pages or images 32
RReduce/Enlarge 5removing print cartridges
39repeating images 34
right arrow 5
Ssafety information 2
scanner lid 3
scanner lock 3scanner support 3
scanner unit 3
closing 57
scanning 22
operator panel 22
placing document 16
software 24
scanning multiple images
32Select 5
setup 1
software 8
Lexmark All-In-One
Center 8
Lexmark X5100 Series
Photo Editor 10Lexmark X5100 Series
Solution Center 11Print Properties 9
specialty paper
loading 19specialty papers
banner 18
cards 17
custom size paper 17
envelopes 17greeting cards 17
index cards 17
iron-on transfers 18
photo cards 17photo paper 17
postcards 17
transparencies 17Start Fax 5
Start Scan 5Stop/Clear 5
supplies, ordering 45
Ttop cover 3transparencies
load
top related