lesson 12 applications - diagnosis, troubleshooting

DIAGNOSIS, TROUBLESHOOTING, PERFORMANCEOUTLOOK AND OTHER WINDOWS TOOLS

OUTLOOKLet’s work through some common items, in-class simulation:• Email Account Settings

• More Settings• Adding additional mailboxes

• Options

• Quick Access Toolbar

• Ribbon

• Mail:• Ribbon

• Home• Send/Receive• Folder• View

OUTLOOK• Mail continued:

• Adding Folders• Rules• Search & Filter• Labels• Sharing

• New Mail• Ribbon:• Message• Insert• Options• Format Text• Review

• To, CC, BCC, etc.

OUTLOOK• Calendar:

• Ribbon• Home• Send/Receive• Folder• View

• Appointments, meetings, etc.• Viewing others agendas

• Sharing• Viewing Shared Calendars

• Labels• Search

OUTLOOK• Contacts:

• Ribbon• Home• Send/Receive• Folder• View

• Creating new contact• Global Address Book• Contact Groups• Distribution Lists• Saving lists, opening lists, fwd lists

OUTLOOK• Tasks

• Notes

• Folder Lists

• Shortcuts

• Navigation Pane Options

• Help

Questions?

WORD, EXCEL, POWER POINT• Quick items:

• Ribbon• Quick Access Toolbar• Help Files• There is much, much more…

Questions?

OTHER TOOLSOther items that could be used to check Windows performance issues, internet issues, etc.

• Task Manager

• Computer Management• Event Viewer

• How to read items• Services• Device Manager• Connect to another computer

• Control Panel• Administrative Tools• Performance and Information Tools• Troubleshooting

OTHER TOOLS• Computer Properties

• Check Disk• Defrag• HDD Space - delete unused files

• Printers• Add network printers• Add drivers• USB connections

• Registry

• Internet Browsers• Homepage• Add-ins• Proxy

THE ENDQuestions?