lecture capture: is the customer always right? new technologies in education conference, serbia 2017

LECTURE CAPTURE: IS THE CUSTOMER ALWAYS RIGHT?Dr Rachel Maxwell @DrRachLTBHead of Learning and Teaching Development: Policy and PracticeInstitute of Learning and Teaching in Higher Education @ILTatUNUniversity of NorthamptonUK

THE UNIVERSITY OF NORTHAMPTON

14,000 students Widening participation

agenda Student profile New Campus - 2018 2013: AshokaU

Changemaker CampusNorthampton

London

@DrRachLTB

@DrRachLTB

STRATEGIC CHALLENGES@DrRachLTB

ACTIVE BLENDED LEARNING: THE NEW NORMAL

Digital resources

Tasks for sense-making

Analysis, discussion, reflection & goal setting

Consolidation & action planning

ONLINE & F2F

FACE TO FACE

ONLINE & F2F

Is this ‘new’?@DrRachLTB

WATERSIDE 2018

@DrRachLTB

Purposefully designed to facilitate ‘Active Blended Learning’

- A response, not a driver

THE NEW CAMPUS24/7 learning commonsEffective and flexible use of spaceSmaller footprint than the combination of both current campuses

In the centre of the townPersonalisation: no lecture theatresNo individual staff officesActive blended learning as the new normal

@DrRachLTB

THE ‘CUSTOMER’ REQUEST

For the University to more widely publicise Panopto, create a policy

around lecture capture and to include this in the plans for

Waterside@DrRachLTB

THE CONFLICT

ABL Lecture Capture?What do we do?

@DrRachLTB

WHAT IS EVERYONE ELSE DOING?Major institutions are offering Lecture Capture as standard

Usually preceded by a full pilot/trialLegally required to make ‘reasonable adjustments’ to core learning and teaching material - Equality Act 2010 / Disability Equality Duty

@DrRachLTBImage from www2.bus.umich.edu

BENEFITS Alternative format for students with additional support needs

Supplementary aid to learning for all- for review and revision purposes

Assist students for whom English is not their first language

Assist students with previously unidentified additional learning support needs

Convenience - for ABL purposes - where, when and how@DrRachLTB

Image from clipartix.com

CHALLENGES Attendance Recording is a ‘poor substitute’ for the real thing Physical limitations Negative impact on engagement - don’t want to look stupid Costs Technological issues Hard to capture interactive sessions / obtain consent Inequitable experience for students at our partner institutions

@DrRachLTB

Image from clipartpanda.com

A WORD ABOUT THE TECHPanopto v Kaltura?Blackboard Collaborate - until 2020- synchronous and asynchronous use

126 lecture theatres + 600-700 academic machinesHeadsets and microphones provided by IT18 support requests - 16 for training, 2 software issuesLive streamingStudent use for assessments (x7)

@DrRachLTB

STATISTICS AND DATALast 30 days (25 Dec - 24 Jan):1669 media entries were played 11,467 times

907 hours of videoAverage view time of 04:44 minutes

Used for: international / DL / partners

Assessment guidanceAssessment feedbackSnippets of contentRecording of assessed presentations especially for external examiners

A WORD ABOUT COPYRIGHT Nearly ¾ of UK institutions started lecture recording in 2016

Source: Rios-Amaya, J et al (2016) Lecture recording in higher education: risky business or evolving open practice. Licensed under a Creative Commons Attribution (CC-BY) 4.0 licence

40% of these only ‘kind of’ had policy documents on the topic Complicated and uncertain Easier in a private space (as compared to a MOOC) Do we provide ‘supportive copyright advice’ to our staff? Who owns what? - text, images, 3rd party content, performance rights

Are the recordings ‘lecture materials’?

@DrRachLTB

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WE CAN BE DIFFERENT

@DrRachLTB Image from 1funny.com

THE SOLUTION

ABL Lecture Capture?

What did we

do?

@DrRachLTB

THE UN APPROACH1. Custom-made recording- core concepts- aligned to assessments- with script / notes - upload afterwards

2. Live sessions recorded only in default- genuine ‘broadcast lectures’ only- no requirement for video- tutor voice only- don’t record interactive sessions@DrRachLTB

ADDRESSING THE CHALLENGES Attendance Recording is a ‘poor substitute’ for the real thing Physical limitations Negative impact on engagement - don’t want to look stupid Costs Technological issues Hard to capture interactive sessions / obtain consent Inequitable experience for students at our partner institutions

@DrRachLTB

Image from clipartpanda.com

IS THE ‘CUSTOMER ALWAYS RIGHT’?

@DrRachLTBImage from bullhorn.com

@DrRachLTB