learning from the outside

Learning from the Outside

Hans de ZwartIrish Centre for Business Excellence

19 April 2012

I am from the Netherlands, so it is great to be in a country that actually has some culture!

Increasing serendipityBooks, books, books, social engineering, the

Big Lebowski, juggling, digital civil rights, open source, innovation, learning, Internet as

a transformative source, humane design

3 things:1. What we are all doing wrong

2. Why we should look to the edge3. How to experiment with that edge

3 things:1. What we are all doing wrong

2. Why we should look to the edge3. How to experiment with that edge

L&D is broken

“Learning to date still operates mainly among the old models, it hasn't flipped (yet). It still focuses mainly on knowledge content (which changes fast and is available on the Internet anyway), is facilitated by paid experts, away from actual work. [..] In fact, while more and more industries see the flipping point coming when digital becomes the new normal' and new market dynamics arise, the education and corporate learning systems seem to be lagging far behind.”

Bert De Coutere

Why?

Omphaloskepsis

Benchmarking andBest Practices

Is your organization providing the right learning in the right way to the right people? Our study will tell you – and tell you what you need to do next. How can your organization persevere – and win? Our study will show you.

The data and information sets will then be used to populate our findings and recommendations. This will allow the client to baseline each functional area as Emerging, Developing, Best Practice or Best in Class.

Benchmarking and metrics to compare your organization against others

Benchmarking is greatwhen you lack vision

“[When] you benchmark yourself againstyour competitors. Over time, everybody starts to look the same.”

Harold Jarche

“[..] As the number of products within a category multiplies, the differences between them start to become increasingly trivial [..] If martians were to land in this country, they would think there was a conspiracy of brands colluding.”

Youngme Moon in Different

Cynefin Framework

“In a complicated context, at least one right answer exists. In a complex con-text, however, right answers can’t be ferreted out. It’s like the difference be-tween, say, a Ferrari and the Brazilian rainforest.”

David Snowden in Harvard Business Review

3 things:1. What we are all doing wrong

2. Why we should look to the edge3. How to experiment with that edge

Finding your edge(edge is a question of perspective)

3 examplesConsumerisation, Experimental

Academics and Open Source

1. Automattic“How to make distributed/

virtual teams work”

“I will never stop learning. [..]I will never pass up an opportunity to help out a colleague, and I’ll remember the days before I knew everything. I am more motivated by impact than money, and I know that Open Source is one of the most powerful ideas of our generation. I will communi-cate as much as possible, because it’s the oxygen of a distributed company. [..]”

Matt Mullenweg in the Automattic Creed

“Everyone works from their own home or office, and we’re spread out all over the world”

Automattic Website

“We get the whole company together once a year to brainstorm the broad strategy for the company for the coming months, and also just to hang out and enjoy the company of the people we work with all day.”

Automattic Website

“For every feature we launch, we gather metrics about its usage, interaction, and growth in addition to listening to the masses of feedback we get on our blog and through support. We have a one-button deploy system for WordPress.com, and we push code to the site 30-50 times a day.”

Automattic Website

2. MOOCs and Edupunk“Low cost personalised

learning at scale”

What is a Massive Open Online Course?

(MOOC)

MOOC principles:aggregation

remixingre-purposing

feeding forward

“I don’t believe in technology, I believe in people. And that’s why I don’t think our struggle is over the future of technology, it is over the struggle for the future of our culture that is assailed from all corners by the vultures of capital.”

Jim Groom

“Edupunk is student-centered, resourceful, teacher- or community-created rather than corporate-sourced, and underwritten by a progressive political stance”

Stephen Downes

Teaching at scale is now mainstream

(100,000+ students in 1 course)

3. Mozilla“Badges as an alternative to competence management”

I have issues withCompetency Management

(not with being competent!)

“Our mission is to promoteopenness, innovation and opportunity on the Internet.”

Openness at the core

Creating infrastructureswithout any lock-in

3 things:1. What we are all doing wrong

2. Why we should look to the edge3. How to experiment with that edge

Bonus edge: Startups

“[..] The first step is to enter the Build phase as quickly as possible with a minimum viable product (MVP). The MVP is that version of the product that enables a full turn of the Build-Measure-Learn loop with a minimum amount of effort and the least amount of development time.”

Eric Ries in The Lean Startup

That is all, so...

To what edge will yourfirst experiment take you?

It will be the only way to fix Learning and Development

Please be in touch:

h@nsdezwart.nl@hansdezwart

Download the slides and find background links:

http://hdez.nl/icbe2012

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Automattic Geography:http://automattic.com/map/Automatticians in Budapest:http://en.wordpress.com/about/Bert De Coutere:http://ignatiawebs.blogspot.com/2010/03/are-you-homo-competence-bert-de-coutere.htmlCynefin Framework:http://en.wikipedia.org/wiki/CynefinDave Snowden:http://upload.wikimedia.org/wikipedia/commons/a/af/Dave_Snowden.jpgEric Ries:http://ww1.prweb.com/prfiles/2011/08/16/8709028/EricRies.jpgFirefox :http://www.mozilla.org/en-US/firefox/brand/downloads/Focus on Weakness/Play to Strength:Made by Hans de Zwart, inspired by http://www.youngmemoon.com/home.htmlHarold Jarche:http://www.jarche.com/Ireland:http://en.wikipedia.org/wiki/File:Ireland_(MODIS).jpgJim Groom:http://en.wikipedia.org/wiki/File:Edupunk.jpgMatt Mullenweg:http://en.wikipedia.org/wiki/File:Matt_Mullenweg.jpgMozilla:http://www.mozilla.org/img/press/mozilla.pngNavel:http://upload.wikimedia.org/wikipedia/commons/c/cf/Human_navel,_female.jpgOpen Badges:http://openbadges.org/en-US/Sailing Race:http://web4homes.com/ofest/Boats%20Turning%20Small%20file.jpgStephen Downes:http://www.downes.ca/me/index.htmYoungme Moon:http://www.harbus.org/

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