lean lens game facilitator notes v1

Lean Lens GameFacilitator Notes

Andrea Darabos Lean Agile Coach, Director

Andrea@leanadvantage.co.ukPhone: +44 793 604 1196

LEAN ADVANTAGE Ltd.

Bazil ArdenLean Agile Coach, Director

Bazil.Arden@ripple-rock.comPhone: +44 777 591 3932

The Game is shared under Creative Commons. Non-commercial re-use, please attribute toAndrea Darabos, Bazil Arden

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What is the Lean Lens Game?

A Simulation,

A Role-play,

A Gamified Learning Experience

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Lean Lens Game for Software Development – under Creative Commons licenseby Andrea Darabos and Bazil Arden

What is the Lean Lens Game?

To help organizations internalize different types of lean wastes, that are there in their operations butare not value-adding to their customers.

The game helps to build skills to recognize different types of wastes, to track waste visually and to get teams into a problem-solving mode to start reducing waste.

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Lean Lens Game for Software Development – under Creative Commons licenseby Andrea Darabos and Bazil Arden

What is the Purpose of the Game?

To introduce the underlying lean conceptsTo share rules of the game and the purpose of playing itTo make sure everyone is engagedTo keep timeTo facilitate creation of a Lean Waste Grid on the WallTo help teams reflect on the learning experience

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Lean Lens Game for Software Development – under Creative Commons licenseby Andrea Darabos and Bazil Arden

The Role of the Facilitator?

Marker pens (at least one per team, i.e. 9)Yellow Post-it notes (many many)Blue Tack for the big Waste GridA4 envelopes (18) Printed Instructions, Scenes, „Hint page”, Lean Waste Grid, Lean Crib Sheet, Lego Character PicturesBrown paper for the big Waste GridBlue or Black tape for the big Waste GridA4 for each type of waste – for the big Waste Grid

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Lean Lens Game for Software Development – under Creative Commons licenseby Andrea Darabos and Bazil Arden

Checklist of PROPs for the Game:

DeploymentDevelopment

Visual Management - Lean Waste Grid Wall

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Customer CustomerProduct Planning

1, Partially DoneWork

Scene 1 Scene 2 Scene 3

Act A

Scene 1 Scene 2 Scene 3

Act B

Scene 1 Scene 2 Scene 3

Act C

2, Extra Features

3, Extra Processes

4, Handoffs

5, Delays

6, Task-Switching

7, Defects

8, Unused Skills

Purpose:You would like to create a wall in an open space, visually collecting different types of lean waste instances found in your value stream.

Howto:1, Take a large brown paper & stick it to the wall2, Print out the headers of the value stream and attach them above the brown paper3, Attach the different types of wastes in the rows on the left hand side4, Draw a grid or use tape to mark it out--- PLAY THE GAME---5, Encourage participants to bring their observed waste instances to the Lean WasteGrid on the wall, placing each post-it to the corresponding scene and row

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Lean Lens Game for Software Development – under Creative Commons licenseby Andrea Darabos and Bazil Arden

Constructing the Lean Waste Grid - on the Wall

DeploymentDevelopment

Large Lean Waste Grid on the Wall @ the end

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Concept CustomerProduct Planning

1, Partially DoneWork

Scene 1 Scene 2 Scene 3

Act A

Scene 1 Scene 2 Scene 3

Act B

Scene 1 Scene 2 Scene 3

Act C

2, Extra Features

3, Extra Processes

4, Handoffs

5, Delays

6, Task-Switching

7, Defects

8, Unused Skills

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0, Select a nice, relaxed enviroment and set up the Lean Waste Grid ona large wall, with plenty of space around it.1, Introduce the lean concepts of value streams, 8 types of lean waste2, Share the rules of the Lean Lens Game and the purpose of playing3, Leave time for questions!4, Ask teams to self-organize around the 9 scenes to play the game5, Suggest a time-box

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Lean Lens Game for Software Development – under Creative Commons licenseby Andrea Darabos and Bazil Arden

Facilitation Leading to the Game

Rules of the Game

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Lean Lens Game for Software Development – under Creative Commons licenseby Andrea Darabos and Bazil Arden

Your Software Company

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You work in software development in a large retailer. The systems have been there for many years and working practices are ‘traditional’. Your bosses regard Agile as a bit of a fad that might work for start-ups, but certainly doesn’t in this world..

Some of you have experienced Agile at other companies with mostly positive results.

A Typical Value Stream & Game Scenes

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DeploymentDevelopmentConcept CustomerProduct Planning

1:1 - Budgeting

1:2 – Stakeholders who can’t agree

1:3 – Large batch sizes of features

2:2 – Developers and testers working separately

2:3 – Finding bugs manually, work queuing for tester

2:1 – Delegating to the development team

3:1 – Batching up a release

3:2 – The release process

3:3 – Unpredictable support demand

In your team, discuss who will take acting roles in the game and choose characters.The rest of the team will play active observer roles, which are equally important.

The actors should read the script of the act and discuss the scene before they play it out. You have free hand to improvise and add to the scene, just have fun!...

The observers should read the 8 types of software wastes and discuss what it means to them with regards to the act. Your role is to observe the act, and identify the instances waste you see as one of the 8 types on the “Waste Grid”.

Write a post-it for each waste instance and place it below the relevant type. It can be, that a waste instance will belong to several types, it is OK.

Facilitators – refer the team to the Instructions handout in their envelope.

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How to Play - Instructions

Actors

Observers

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Etc

How to Play?

Etc

„Scenario Script”

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Lean ”Waste Grid” Act: __ Scene: __

1, PartiallyDone Work

2, Extra Features

3, Extra Processes

4, Handoffs

5, Delays 6, TaskSwitching

7, Defects 8, UnusedSkills*

* The 8th waste added by Andrea & Bazil, based on the traditional lean

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Lean ”Waste Grid” Act: __ Scene: __

1, PartiallyDone Work

2, Extra Features

3, Extra Processes

4, Handoffs

5, Delays 6, TaskSwitching

7, Defects 8, UnusedSkills*

* The 8th waste added by Andrea & Bazil, based on the traditional lean

B 1

Code notdeployed

PM not avail.for demoduring sprint

Etc.

Suggested Timebox

• 10 mins reading and prep for actors, observers• 10 mins playout of the act• 15 mins debrief in your team

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Goal: Find the 8 Waste in the System & Discuss Improvements!

1. Encourage Actors to have fun and play out the Scene2. Encourage Observers to mark waste on their Lean Waste GridHandouts using post-its3. Encourage team discussion on the found waste4. Ask teams to move on to discuss improvements5. At the end, ask Observers in each team to move theirpost-its to the Large Lean Waste Grid on the wall.

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Lean Lens Game for Software Development – under Creative Commons licenseby Andrea Darabos and Bazil Arden

Facilitation During the Game

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Lean ”Waste Grid” Act: __ Scene: __

1, PartiallyDone Work

2, Extra Features

3, Extra Processes

4, Handoffs

5, Delays 6, TaskSwitching

7, Defects 8, UnusedSkills*

* The 8th waste added by Andrea & Bazil, based on the traditional lean

B 1

Code notdeployed

PM not avail.for demoduring sprint

Etc.

DeploymentDevelopment

Large Lean Waste Grid on the Wall @ the end

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Concept CustomerProduct Planning

1, Partially DoneWork

Scene 1 Scene 2 Scene 3

Act A

Scene 1 Scene 2 Scene 3

Act B

Scene 1 Scene 2 Scene 3

Act C

2, Extra Features

3, Extra Processes

4, Handoffs

5, Delays

6, Task-Switching

7, Defects

8, Unused Skills

Etc.

Etc.

Etc.

Etc.Etc.

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`To Print` Slides

for the Lean Lens GameNon-commercial re-use, please attribute to

Andrea Darabos, Bazil Arden

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DeploymentDevelopment

Printouts for the Wall: Lean Waste Grid

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Customer CustomerProduct Planning

1, Partially DoneWork

Scene 1 Scene 2 Scene 3

Act A

Scene 1 Scene 2 Scene 3

Act B

Scene 1 Scene 2 Scene 3

Act C

2, Extra Features

3, Extra Processes

4, Handoffs

5, Delays

6, Task-Switching

7, Defects

8, Unused Skills

Scene 1 Scene 2 Scene 3

Scene 1 Scene 2 Scene 3

Scene 1 Scene 2 Scene 3

Product Planning

Development

Deployment

Concept

Customer

Waste in theValue Stream

1. Partially Done

Work

2. Extra Features

3. Extra Processes

4. Handoffs

5. Delays

6. Task-switching

7. Defects

8. Unused Skills

Game Character Printouts

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Observer

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Observer Observer

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CTO

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

CMO CFO

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Product Mgr

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Product Mgr Product Mgr

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Product Mgr

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Product Mgr Product Mgr

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Project Mgr

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Project Mgr Project Mgr

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Project Mgr

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Project Mgr Project Mgr

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Developer

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Developer Developer

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Developer

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Developer Developer

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Developer

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Tester Tester

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OperationsManager

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

ReleaseManager

Stakeholder

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ConfigurationManager

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

OperationsLead

DeploymentEngineer

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ConfigurationManager

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

OperationsLead

DeploymentEngineer

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SupportEngineer

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

SupportEngineer

Tester

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TechnicalLead

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

Lean Lens Game byAndrea Darabos, Bazil Arden, 2014

SolutionsArchitect

TechnicalLead