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Enabling Innovative Culture

Barry O’Reilly & Laura Dietze

#LeanEnterprise

Lean Enterprise

#LeanEnterprise #ThoughtWorks@barryoreilly@northernsun23

Lean“precisely specify value by specific product,identify the value stream for each product,make value flow without interruptions, letthe customer pull value from the producer,

and pursue perfection.''

Womack and Jones, Lean Thinking

Enterprise“a complex, adaptive system composed of

people who share a common purpose”

Humble, Molesky, O’Reilly, Lean Enterprise: How High Perfromance Organizations Innovate At Scale

Download at https://puppetlabs.com/2015-devops-report

● Companies with high-performing IT organizations are twice as likely to exceed their profitability, market share and productivity goals. (2014)

● High-performing IT organizations experience 60X fewer failures and recover from failure 168X faster than their lower-performing peers. They also deploy 30X more frequently with 200X shorter lead times.

● Lean management and continuous delivery practices create the conditions for delivering value faster, sustainably.

● High performance is achievable no matter if your apps are greenfield, brownfield or legacy.

● IT Managers play a critical role in promoting diversity and limiting burnout

Meet the upstarts

Mind the gap

Humble, Molesky, O’Reilly, Lean Enterprise: How High Perfromance Organizations Innovate At Scale

Culture of Experimentation

http://www.thisamericanlife.org/radio-archives/episode/403/nummi

http://www.thisamericanlife.org/radio-archives/episode/403/nummi

Culture is behaviour

Old and new approaches to cultural change (2010 MIT Sloan Management Review/Massachusetts Institute of Technonlogy, all irghts reserved, distributed by Trubune Content Agency, LLC)

It is not about talent it is about the system

It is not about talent it is about the system

We need green!

It is not about talent it is about the system

We need green!

What if you suddenly

need blue?

It is not about talent it is about the system

We need green!

What if you suddenly

need blue?

What if your people could learn blue?

Forget “Change programs”

Humble, Molesky, O’Reilly, Lean Enterprise: How High Perfromance Organizations Innovate At Scale

It is not a straight line

Humble, Molesky, O’Reilly, Lean Enterprise: How High Perfromance Organizations Innovate At Scale

What could your target conditions be?

individual

global

The 3 motivators

Daniel H. Pink, Drive

...

Plattform technology:Acceptance Test Driven DevlopmentFeature toggles

People:Fulltime product ownerAgile Governance Model

Tools:Blue/green deploymentSet up workstations for pairing

Organizational design

Lean Product development

75 hamburgers every second

Outcome vs. Output

Impact Map

Gojko Adzic, Impact Mapping

Why?

Who?

How?

What?

Solutions are assumptions

60-90% of ideas do not improve the metrics they were intended to improve

Ronny Kohavi http://ai.stanford.edu/~ronnyk/ExPThinkWeek2009Public.pdf

Solutions are assumptions

“We believe [building this feature]

[for these people]

will achieve [this outcome].

We will know we are successful when we see

[this signal from the market]

Jeff Gothelf, Lean UX

Humble, Molesky, O’Reilly, Lean Enterprise: How High Perfromance Organizations Innovate At Scale

What can I do tomorrow?

Principle of missionSteve Bungay, The Art Of Action

Reduce learning anxiety Edgar Schein,

Corporate Culture Survival Guide

Create fast feedback cycles

Humble, Molesky, O’Reilly, Lean Enterprise: How High Perfromance Organizations Innovate At Scale

THANK YOUFor questions or suggestions:

Barry O’Reilly

Laura Dietze

boreilly@thoughtworks.com

ldietze@thoughtworks.com

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