leading innovation inside mar2016 handout
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LeadingInnovation
Inside
Enabling Others to Believe That
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to Believe That ANYTHING is
Possible!
Jeff Richardson, MS ODTransformational Engineer
Empowered Alliances
Agenda
The Making of an Innovation Mindset
Enabling Innovation in Ourselves and Others
Team Operating Agreements
Value our time together
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Team Operating Agreements
• Value our time together
• Show respect for others
• Share your perspectives
• Be willing to make mistakes
• Encourage and appreciate
What Do We MEAN by Innovate ?Innovate ?Innovate ?Innovate ?
Innovation is significant positive change.
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Creativity X Process X Environment
For good ideas and true innovation, you need human
interaction, conflict, argument, debate
-Margaret Heffernan
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Learning and innovation go hand in hand. The
arrogance of success is to think that what you
did yesterday will be sufficient for tomorrow.
-William Pollard
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Innovation doesn't come just from giving people
incentives $$$; it comes from creating environments
where their ideas can connect.
-Steven Johnson
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Leading Innovation from the Inside Out内から外へと導く
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TEAM
SELF
ONE-to-ONE
ORGANIZATION
グローバル環境
Barriers To Team Innovation?
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Are Mostly in Your Mind
An “Impossible” Mindsetis a Barrier Designed to Protects Us
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It takes a courageous leader
to help the team break
through!!
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6 Ways Leaders Enable Innovation
1. Make it Safe to Innovate
2. Collaborate and Discover
3. Trust Yourself Enough to Trust Others
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3. Trust Yourself Enough to Trust Others
4. Communicate to Learn
5. Be a Courageous Change Agent
6. Course Correct to Perfect
Adapted from Glenn Llopis -
Forbes Apr 2014
Maximize EngagementBy Addressing Emotional Safety
relative importance to others
able to predict the future
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a sense of control over events
sense of safety with others
perception of fair exchanges
Ref: Your Brain at Work by David Rock
Aristotle Project
Why do some
teams outperform
others?
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Two behaviors ALL high achieving teams share…
1. Members speak roughly the same amount
2. Skilled at understanding how team members
felt based on their tone of voice, expressions
and non-verbal cues (Emotional Intelligence)
Improv principles1. Yes, and…
2. Make everyone else look good
3. Allow yourself to be changed by
what is said and what happens
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4. Be fully present and engaged
5. Keep the energy going
6. Serve the good of the whole
5 Dysfunctions of a Team
Ref: P. Lencioni,
The Five Dysfunctions of a Team Inattentionto
Results
Avoidance ofAccountability
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Lack of Commitment
Fear of Conflict
Absent of Trust
Sincerity Reliability
Care CompetenceTRUST
4 Components of Trust
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Care CompetenceTRUST
Ref: Thin Book of Trust by Charles Feltman
34
Generous Listening
Listening generouslyexpands the conversation . . . like magic!
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Phrases for Generous Listening
•Expand conversations by saying…
•- Interesting, tell me more . . .
•- That’s a great idea! Wow!
•- What else?
HOW?
These questions STOP
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•- What else?
•- Then what would you do?
•Expand conversation to an area of common interest…
•- Interesting, tell me more about ______
WHY?
STOP the brain’s focus on
future ideas
Putting Design Thinking to Work
3 Steps to Explore
Design Thinking Cycle
3 Lenses to Decide
Innovation Balance
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© CKurjan Quiver 2007
Endless Innovation Opportunities
ExpandOptions
NarrowFocus
Decision Point
Choice Point
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Point
Expand
Options
NarrowFocus
Key
Problem
What Problem
to Solve?
Expand
Options
NarrowFocus
Potential
Solution
What Solutions
to Consider?
Expand
Options
NarrowFocus
Prototype
to Test
What to
Prototype?
Diamond Decision Model
ExpandNarrowFocus
NewTopic ?
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OptionsFocus
TimeTime
Decision Point
Ref: Sam Kaner, Facilitators Guide to Participatory Decision Making
Facilitating “Groan Zone” Discussions
• Paraphrase - summarize in simple terms
• Draw People Out - ensure quieter voices are heard
• Que - identify order when several people want to speak
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• Encourage - positive reinforcement when someone gets stuck
• Balance - get points of view from both sides of issue
• Listen for Common Ground - highlight areas of agreement
The Third 1/3
First 1/3 Third 1/3Second 1/3
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Common
IdeasMore
Creative
Ideas
Out-of-box
Creativity
Improve FAST with Feedback
Create a mindset of ongoing improvement
Pluses ( + )
- What to continue to do
- “What’s working for me is…”
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- “What’s working for me is…”
Deltas ( � )
- What to consider changing
- “What’s not working for me is…”
The Making of an Innovation Mindset – 2 hrs
- Engage , get attention and create practical optimism
The Making of an Innovation Mindset – 2 hrs
- Engage , get attention and create practical optimism
Overview for Leaders
Select Pilot Projects
Deliver Project Results
Review and Next Steps
An Innovative Learning Approach
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- Engage , get attention and create practical optimism
- Refine team operating agreements for innovation
Enabling Innovation – 2 hrs in team meeting
- Experiment with team agreements & innovation tools
- Select and adapt tools/processes to team’s culture
Leading Innovation Projects – 2 sessions X 2 hrs1. Facilitated project kickoff to explore innovative options
2. Group coaching to refine project and shape team actions
- Engage , get attention and create practical optimism
- Refine team operating agreements for innovation
Enabling Innovation – 2 hrs in team meeting
- Experiment with team agreements & innovation tools
- Select and adapt tools/processes to team’s culture
Leading Innovation Projects – 2 sessions X 2 hrs1. Facilitated project kickoff to explore innovative options
2. Group coaching to refine project and shape team actions
4 X 2 Hrs
Working
Sessions
+
Coaching
Conversation
With
Leader
Believe ANYTHING is Possible!
“There's a way to do it better — find it!“
-Tomas Edison
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“As we look ahead
into the next century,
…and Empower Others to Help!
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into the next century,
leaders will be those
who empower others. Bill Gates
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